Peters Kia of Nashua

Go in to check out a lease saying to find something with a lower payment for my 25 yr old daughter the whole deal is hers he (Ron) pretty much dismissed my daughter called her sweety and talked mainly to me. Test drove a car just to find out payment was higher then she was already paying, waste of time

Buy here? Yes Service here? Never Again…
If you’re looking for a great buying experience on a KIA, call Kim Richards. She’s a great person to deal with, no games or traditional sales BS, she talks straight. We bought a Kia Sorento here and Kim was our sales person, nice easy transaction. When we looked to replace one of our cars, Kim was the first person I called. We ended up with a new Hyundai but Kim was very helpful during our «looking around» process. We will go back to Kim when we’re looking again, without hesitation.
Now, as far as the Service Department goes, we won’t go back. i took my Sorento there for a recall on the shift lever. After getting home, I noticed an item was «missing» from my car. I put a call into (Tony Mango) the Service Manager’s direct voicemail asking for a return call, didn’t happen. I went back there the next afternoon to see Mr Mango in person, his assistant couldn’t locate him. She took my name & number after I gave her a brief explanation of why I wanted to speak with Mr Mango. She assured me Mr Mango would be calling me very soon, that was weeks ago. Some «Manager»… This is how Peter’s lets their management operate?
I got an Email survey from KIA Corporate about a week later asking if I was happy with the service at Peters, I responded that I wasn’t totally satisfied. Several days later, I get a follow up Email from KIA Corporate asking me if there was a problem. I explained it to them and I’m guessing after a call went out from the Corporate office because the next day I get a phone call from a woman claiming to be the CEO of Peters. She apologized for the poor way the Service Manager (Tony Mango) has acted and we then discussed the incident. She was going to speak with the Service Manager on Monday and see why he hadn’t returned my calls yet, That was 2 weeks ago, Still no call from Tony Mango, maybe he’s across the street (at Camps) getting his car washed… Nice job you got there Tony, keep up the good work.

Great car buying experience! Everyone was helpful & my salesman Charlie found the exact car i was looking for.

Again Peggy you have no attempted to contact me at all. I have left message with my phone number to call me you have not returned any of my messages. I always get your voicemail

Caveat Emptor!
I should have known better than to buy the vehicle when the salesman «Richard» had promised a lifetime powertrain warranty. That was what sold me on the vehicle! Get through all of the paperwork and find out there’s no warranty at all, so they gave me a 30-​day warranty. The only problem was, a week after having the vehicle, it was already starting to give me issues. I set up a time to bring it in, they were good with that, and I got a rental, however they never resolved the issue and the the vehicle is still not working right. I won’t get another vehicle from these guys because I’m not sure their mechanics who fix their pre-​owned vehicles should be working on vehicles, since they could solve a simple problem: a bad u-​joint. I fixed it myself after getting the run-​around from them a couple times. If you do decide to get a car, get a new one instead…

I was referred to Kim Richards at Peters Kia and she was nothing short of superb! My schedule is crazy busy and she was totally accommodating by allowing me to come in one day for the appraisal of my old car, and another day for test drives. I drove off the lot with my 2010 Nissan Altima that day! Kim really paid attention to what I wanted, and also read between the lines to figure out what I couldn’t articulate! Kim was quite genuine throughout the process, and even found me something to eat when I was at the dealership all day. Go see Kim at Peters!

I was impressed with this dealership and would definitely recommend it. I was looking for a mid size car and wound up leasing a Kia Optima. The sales rep Chris and everyone at the dealership dealt with me in a professional manner and I never felt rushed or pressured during the whole time I was there. Very happy with my purchase and highly recommend them.

I had an awful experience here with the salesman rick. Who, when I told him I could get a brand new car for what he was trying to sell this used one for rudely yelled-«so do it!» like a child. I just wanted to let him know I did. I bought the same exact 2013 car that you are selling on your lot for 4 grand cheaper. What a mark up! And absolutely refused to budge a penny on the inflated cost. Rudest salesperson who works on commission I have ever encountered. and also have very little knowledge about what he was selling. FYI 18 inch wheels, and power seats, and all the other features you are listing as «upgrades» come standard. Absolutely will never be coming back to this dealership to be ripped off, and spoken to like I am wasting their time. I had a great experience at a dealership in portsmouth who were friendly, and were selling the car for what it is worth!

Everything I thought I knew about car dealerships went out the window when dealing with Peters Kia. I got an excellent trade-​in, great price on the new car, and staff that didn’t seem like they were working at a car dealership. Will always use Peters for my car needs in the future.

At Kia be prepared to wait, esp at month end, with no apologies from their «busy» staff, other than the offer of coffee or water. The salesperson was charming, but very defensive about the time it took to get the paperwork done (which made me more impatient). I felt like they thought they were doing me a favor by letting me buy a car. It is always the ultimate insult when they act like you’re stupid for not buying the extended warranty. Sorry, but this was not a good experience. And I’m sure they won’t miss my business.

This dealership is very good. After having a bad experience at another dealership, I decided to try them. They were courteous, friendly and eager to get me a good deal. They are a «no baloney» dealership that gave me a few financing options. The On-​Line Maintenance scheduler is a nice feature. If/​when I need a new car, I will start the shopping at Peters.

I have never dealt with a dealership that cares so much for it’s customers Kim Richards is a fabulous person to buy from she clearly wants her customers to love their car I work only with Kim no high pressure or any pressure for that matter weren’t taken into a closers office or had anyone try to sell me anything I did ask for Kim dealt with the managers herself after we settled on a car i wanted I told her what i would pay how much I was willing to pay per month and what I wanted for a trade. Got exactly what I wanted and asked for. Peters gave me a great deal I have no doubt I could not have chosen a better place to purchase my car, a week later I have no regrets feel I got a better deal then I could have anywhere else and am already recommending Peters and of course Kim Richards to family friends and coworkers

Fantastic auto dealership, very easy and non-​threatening. Huge Kudos to our salesperson, Kim Richards. Down to earth, very prepared for our appointment and absolutely no pressure to buy. Showed us exactly what we were looking for. Thanks!

Richard Roy and his sales manager Steve were both great to work with. There was no high pressure pitch and no gimmicks. Their offer was fair and not insulting, unlike Autofair Hyundai’s. We wanted a Kia Soul with minimal options and they didn’t try to upsell us. I’m probably going to buy another vehicle here this year.

I left this place about four hours ago, worked with Paul who was a pretty good salesman but now for the rest of the story…
I was there trading in my 2010 F 150 for a more fuel efficient car due to my job and because I have a son due in a couple of weeks. We quickly agreed upon my asking price for the trade in once informed them that I was offered 1,500 more up in MHT. Now comes the fun part. When Paul came back we ran the monthly payment to see what I would be financing, and the interest plus length of loan ended up being more than 2,500 more than the numbers we agreed upon… I asked Paul to talk to his boss and see how this could of happened.
Now the fun part… «Carlos» came over all smiling and apologizing for running the numbers wrong, and I quote «Instead of using 4.9 percent I used 14.9 percent when coming up with the monthly payment» «No you didn’t» I quickly replied
I showed him the numbers and informed him either the calculator was lying or he was and numbers do not lie.
The short story, Carlos «the finance manager» (Poor excuse for one) was trying to rip me off $ 2,500 in his favor… Never do business with him unless you like being taken advantage of.
Sorry Carlos, I’m not one of the suckers born every min. Better luck with your next unprepared customer.

I needed a new Kia sorento with a third row of seats, and virtually every one of them in 200+ miles I could find were either loaded and out of my price range or weren’t 4wd, etc. Chris P. our sales guy, negotiated a very good deal on a base model for us without having the vehicle so we could know what we’d pay if he could find one.
It was a huge effort on his part and the dealer to locate one, they called dealers that didn’t keep their inventory on line, computerized searches, and finally found one from a dealer in Rhode Island that didn’t publish their inventory on line. Chris kept me in the loop, got a backup color choice shipped to them in case he couldn’t find the perfect color for us because we needed a new vehicle.
The deal was exactly as we discussed, no hassles, no surprises, the vehicle was exactly what I needed. Car was prepped and perfect on time, paperwork took less than a half hour, loaded the kids up and done.
It was by far the best car buying experience I’ve had. Chris and the dealer went the extra mile. The Sorento is awesome.