Greater New Haven OB-Gyn Group PC

The Greater New Haven OBGYN group cared for me and delivered my two children. I chose the group based on their affiliation with Yale and good experience with care during pre pregnancy.
My only negative experiences have been long office wait times (try to book earliest am times for appointments); and the OB who attended me after the birth of my 2^nd child and performed his circumcision. With a large number of providers, you are bound to run into one who isn’t your favorite.
These negatives will not persuade me to change groups.
The midwives are excellent! They provided me with two intervention free births in a hospital setting. They listened to me and gave me room to labor the way I chose, while keeping tabs on mine and babes health. It was the balance I was looking for.

Greater New Haven OB/​GYN stopped taking all patients who have Husky (CT Medicaid) insurance at the beginning of the summer. Not only will they not accept Husky, they will not accept private pay from anyone on Husky who wants to continue seeing their provider. Now «Husky» patients are left with no continuity of care and without a provider who they have been seeing for years. The New Haven market for OB/​GYN services is small, wait times were already long for visits, and for many patients who are on Husky who may lack resources such as transportation, there are limited options available for providers in their area.
Thank you Greater New Haven OB/​GYN for contributing to the lack of access that continues to affect US healthcare.

I am so so disappointed in my experience here. Initially I really liked my doctor, she had great bedside manner and seemed to genuinely care about my visit. The following year I began having health issues that needed regular attention and investigating, I not only found it impossible to reach my doctor during time of need (regular business hours) I also was left without assistance from the on call doctors, on one occasion my urgent call over the weekend to the on call doctor was not even returned. I have not received the attention or care needed from this practice and I’m back to the drawing board looking for a doctor who has the time and skill to assess and meet their patients’ needs.

I have been with this group for 20 some years and couldn’t be more thoroughly disgusted with the staff in New Haven and treatment I experienced. Assembly line service, starting with the cold greeting, to the complete disregard of my presence at the window, I have never in all my years in the medical field witnessed such unprofessionalism. To say I believe they would ever respect the HIPPA law would be an understatement.
The receptionist never turned to even acknowledge me as I signed in. During the waiting period she ignored three others that signed in also as she talked on the phone for a personal call, laughing and tapping her pen obviously not caring that we could see the neglect of our importance. Ten minutes later I approach the window to tell my Ultra sound appointment was now. She motions «hold on» with her finger as she continues to text on her phone ! The entire looked sloppy and unkept with varying degrees of attire.
I explained I didn’t want the technician to think I’m late and she replies” I’ll let her know”. Another girl, I assume to be a medical assistant, or acting as one escorts me to the bathroom and says «leave a urine sample «and walks off. After doing just that (clean catch because I know better), I exit and nobody is anywhere in sight of the hallway with multiple doors. I, as appropriately as possibly, call out «hello», she than appears and leads me into the examine room, not a word is spoken.
Thank goodness Nancy the ultra sound tech was pleasant, professional and mature.
Management, if any exists, needs to take a thorough look at the goings on and do immediate training on many levels. If I didn’t highly respect my physcian I’d go elsewhere. I think looking into hiring trained medical office staff would be appropriate, Lincoln Tech and Stone academy have trained individuals and you get what you pay for! I can’t imagine the doc’s or some of can’t see this blatant act of unpleasantness, and busy or not they should make the time correct it. The reviews speak for themselves, such a shame !

If I could give them zero stars I would. My husband and I are new to the area and looking for a provider for my first pregnancy. This office was recommended to me. I called about a month ago and signed up for a initial new patient appointment. In the meanwhile I found a midwife service that was closer to my workplace and worked better for my schedule. I called the office back to cancel my appointment about a week after I made it and was told that they didn’t have me listed for an appointment at all. Fine. Today, three weeks after the cancellation I received a phone call to remind me of my appointment tomorrow. The appointment that I had cancelled but they didn’t even have me listed for in the first place and still couldn’t find me listed today when I called back.
Clearly no one in this office knows anything about organization. I am so glad to NOT be a patient of this office after they’ve shown such a lack of attention to detail.

Terribe !! I have no clue how other offices are but HAMDEN office sucks. They do not care for patient’s time or comfort. I was Sitting in hamden office for 30 minutes past my scheduled appointment time and I had to check at the front desk what’s holding up that;s when they said midwife who I have appointment with is running 40 minutes behind. No apology or explanation.

Unfortunately, I had to find a new OB halfway through my last pregnancy because my original OB was retiring… After a short search, I found Greater New Haven OBGYN. I chose them because their locations were very convenient for me.
It pains me to write them a bad review considering they were instrumental in delivering my first child. I was disappointed from day one with them but I didn’t consider leaving the practice until after my child was born (more on that in a second).
1. When you first walk in, you are expected to sign a paper that says you will not ask for a note from them for time off from work because of your pregnancy. Ok, I agree — pregnancy is not an illness and women who treat it as such a burden disgust me. But, what a cold introduction to the practice.
2. The Orange office staff is very rough around the edges. No welcoming hello. An annoyed voice on the phone. Just all around unpleasant.
3. The Hamden office staff is only margins better. They are better in person, but still not helpful or courteous on the phone. My sister goes to the Madison office and she loves them — which makes me even more sad. I hate stereotyping. Ahem.
4. A new Dr. every visit. Okay. I get «why,» but honestly, it makes you feel unwelcome and as if no one truly knows you. This would be an okay protocol if it were an office of 3 doctors (and midwives), not 13…
5. Have sat in the waiting room (and half naked in the exam room, 9 months pregnant!), for many hours. On average, AT LEAST, 35 minutes. And that is an average! In the exam room, at least 30. You don’t make pregnant women wait.
6. The delivery day. I stayed home as long as I could, and the midwife I called three times by 5am, insisted I stay home longer when I insisted we go in. I went in at 9 cm. Yea. And worse, she was well after me coming in (when she admitted that she lives closer). And she smiled and said, «you couldn’t hold out an hour more? I’m off in an hour!» Oh, and right when that hour was up, mid labor, she was gone. Eh, I understand, to an extent. Just another example of not feeling like they care.
7. *** This one is the breaking point — 5 weeks after delivery, I have a fever, my breast is swollen, all the signs of mastitis. I call them because they are my closest doctor (my gen. physician is 30 min away), and it’s almost 5pm. They say, eh, wait until morning. I have been warned about mastitis by other breast feeding moms and I won’t wait. I call my old OB, who is still practicing GYN, and he has me come right in, diagnoses me, and immediately starts me on meds.
8. The, okay, I am really not coming back point — they «double book» my 6 week after-​delivery check-​up, and insist they will call me back with a new date. They don’t. So I call back. Wait twenty minutes on the phone and they say they will call me back again. I call my old OB, he takes me in for the 6 week appointment and Greater New Haven never call me back. Until three months ago, over a year past my delivery.
No redeeming qualities. Sorry.

I don’t understand the other reviews at all, and have to wonder whether they’re «real» considering that one lives in San Francisco and one in Bristol (not exactly close by) and each has only reviewed a few other things on Unilocal.
I’ve been a patient at the Hamden office (same doctors and midwives) for four years now. They have been fantastic through my two pregnancies and births as well as routine feminine care. I was able to schedule mornings appointments, very helpful since I have to work. They can be slightly behind for afternoon appointments, but that’s pretty much typical for doctors I find. I do like that they have recently transitioned to electronic medical records, so the blood draw station and the hospital already have all your history information. Seems like there’s less chance of errors that way. The office seems to be run efficiently– after being called back, a medical assistant does your weight check, blood pressure, etc, and then you meet with the doctor/​midwife in the room with little additional wait time. Most importantly, the doctors and midwives I have interacted with, which by now is pretty much everyone, have been knowledgable, personable, and supportive!