iCracked Professional iPhone, iPod and iPad Repair

I called icracked and heard back almost immediately from Ngawang. I had a cracked iPad screen. He was extremely professional, courteous, fast and efficient. He communicated with me clearly and I was so happy to have chosen him. The price was higher than the mall kiosk, but I felt my IPad was in very capable hands Not only did he explain everything to me about what he was going to do but also explained options if I were interested in an additional warranty that automatically comes with his work. He was clearly very skilled and sensitive to my scheduling needs. He came to my home to pick up and bring back upon completion. There is a six hour drying period so you need to leave it overnight. I have his cell, phone number and was encouraged to contact him with any problems, questions or concerns. Thank you Ngawang! An AWESOME experience.

Horeb was great. I called on Tuesday, he ordered my part and it was in within a day, offered to meet me at work at my downtown New Haven office. He ended up meeting my husband instead (Thursday) to fix my cracked screen because I was out of the office. The service was punctual, efficient, knowledgeable and fast. He communicated with me along the way to make sure the meet up place/​time worked out and my phone looks great. I even got recommendations on a quality case for further protection. Highly recommended to anyone who needs this service. Costed less than an insurance deductible easily. Totally happy with the experience!

This guy is awesome! Absolutely worth it, if anything ever happened to my phone again I would definitely use this service again. I called and had an appointment to meet with Horeb at a coffee shop of my choosing 3 hours later. He was on time and very professional and nice. He fixed my phone in 30 minutes and the work he did was flawless. Payment was quick, secure, and easy via credit card. Horeb is amazing at what he does and the service is friendly and very convenient. Don’t hesitate to call him!

Horeb did a great job! After dropping my iphone & smashing the screen I got appt 3 hrs after I called. We met at a convenient Starbucks, had coffee & done in 20 min. Good as new –w/​warranty too. $ 115 fee, but worth it.

Thank god for Horeb! I broke my screen a couple of hours ago when I dropped it and it’s already fixed! He came over and immediately went to work getting it back in working order. It cost less than my stupid Asurion insurance through Verizon and took under an hour instead of a few days. Horeb is super sweet and a real pro. I would highly recommend him to anyone needing their phone fixed! Horeb contacted me as soon as I filed a request, and he offered to meet me wherever I preferred. He came to my house, which made things super easy. Call this superhero!

If I had the misfortune of having a cracked screen again I wouldn’t hesitate in calling Horeb. He is professional and friendly. The service he provides is particularly convenient seeing as though he travels to wherever you are at. He charged us 80 (+tax) which was pretty reasonable. He even offered to take his shoes off at the door.

Horeb is incredible. My phone dropped right on its face and the whole screen shattered. I found Horeb here on Unilocal and asked for a repair. He contacted me within 10 mins and we set up an appointment for one hour later.
He met me at my work and took apart/​put back together the whole thing in less than 30 minutes. My phone works great again and I’m typing up this review on my fixed phone.
Thanks Horeb.

Horeb was amazing! I dropped my phone in a panic around 10pm in the Boston area and frantically Googled where I could get my phone fixed in New Haven since I was going to be there for a meeting the next day. Horeb completely understood that I had no way to be reached while traveling to and in New Haven and contacted me through email and my boyfriend in order to find me. He came right to the New Haven train station and fixed my phone in 15 – 20 minutes. He said it was his first time fixing a phone in a train station and everyone around was intrigued. Anyways, I highly recommend using Horeb. He couldn’t have been better!

Horeb in New Haven is a straight up boss. Called him at 11 PM EST, arranged to meet at 8 AM the next day, and he was done by 8:30. He was fast, efficient, and friendly. The phone screen looks like new. If you’re in New Haven, ask for Horeb!!!
Also, side note about the payment: You get a $ 10 discount if you show a student ID.

After a year and a half of good fortune, this morning I cracked the screen on my iPhone 5. It can happen.
Subsequently wasted 20 minutes of my life, on the phone with the New Haven Apple store, trying to get them to tell me how much, and how soon. (Ultimately the answer was an appointment with the Genius Bar, and then and only then could they tell me!)
The booth at the Milford Mall wanted $ 100, so instead I payed iCracked $ 115 to come to me.
Anyway, their guy Horeb was most excellent. On time, polite, helpful. Even got this done on the Labor Day holiday.
Still too much money, (ergo 4 not 5 stars, but hey, my misfortune is now behind me.) If you’re in the New Haven, don’t hesitate to trust Horeb. Rock solid in what he does.

Horeb from iCracked came to my home today and repaired my badly broken iPhone 4s. He put on a new screen, a new glass back, and a new home button. He did an EXCELLENT job. I highly recommend him. He was friendly and did his job very efficiently. Phone looks brand new again. They tested me and then came within hours of my original call to do my repair. Price was very reasonable. You can’t go wrong with them! AAA+++++ in my book.

Everything about this service is excellent. I was a little skeptical to give my information to a computer but it’s amazing what technology can do these days. I was contacted immediately after I gave my info online, and was able to set up an appointment with Horeb the day of. He met me at Starbucks and fixed my cracked iPhone 5s display in a very timely fashion for $ 166 with tax. My iPhone weighs the same, and the glass is not thick at all — everything is in place and working properly (frequent problems I have heard from other 5s replacement companies). The new glass comes with a screen protector and a 99 year warrantee. HIGHLY recommend.

Horeb was great! He performed quality work and was super friendly. Reasonable price considering he met me at a location that was convenient for me. I highly recommend him!