Shell Food Mart

If I could give zero stars, I would. As another reviewer mentioned, the staff is extremely unhelpful to the point of being rude. It is as if they are doing you a favor by being there and beyond that, you’re out of luck. The man was so rude when I was paying for my gas that I decided to leave without the other items I had planned on purchasing. There is a farther Shell (needed Shell to redeem Stop & Shop rewards), but I will make the trip as both times I have been here have been extremely bad experiences.

This place does sell gas, snacks, and other gas station things. That is about the best thing I can say about it.
I bought two Blue Rhino propane tanks here. Fortunately I bought two! When I got home and tried to connect one to my grill it didn’t work. A quick look showed that the O-​ring was very old and cracked … obviously the cause of my problem. I took the tank back to them to swap it out for a new one. The two guys working there refused to change my tank and instead suggested that I buy a whole new one (not even a refill!). We went back and forth for about 10 minutes, with me getting more and more pissed. They kept repeating over and over that they were not the manager, so they could not make any decisions about this, but also suggested that if the manager was there, he would probably refuse to swap it also. They did not contact the manager, but instead said that I had to come back when he was around. When was he coming in I asked? «Oh about an hour maybe» … clearly they had no idea. Finally I got the idea to call Blue Rhino (the number is right on the side of the tank). The person I got was extremely helpful and explained that the Blue Rhino policy is that they will always swap out a full tank that doesn’t work at no cost and without even needing the receipt. I even handed the phone over so that the Blue Rhino person could argue with the Shell employees. Even she couldn’t convince them that they were being ridiculous. Finally, she told me that I could take the tank back to another Blue Rhino supplier, and fortunately there is a Walgreens just downtown on York St. THEY were extremely nice and helpful, and I will definitely be getting my propane from them now on. I would highly, highly recommend avoiding this place at all costs, especially if you have any need to deal with the people inside. They are completely incompetent.

I’m pretty sure this place is haunted.