Discount Tire Store – New Hudson, MI

I used to think this was a good location however on a truck my son drives we took it up to get the tires balanced and rotated (we purchased the tires from here so it’s a free/​lifetime service). The first attempt they told him it didn’t need to be done and they turned him away.
Recently I drive the truck and I noticed it pulling it pulling. I took it to my mechanic and asked they they do an alignment. I was told we didn’t need one but rather we needed to rotate our tires. I told my so to go back to Discount Tire and tell them to rotate them… again they said no and the the one tire should be replaced.
Finally I called them and I’m now sitting at this place for a third time. Finally they’re rotating my tires.
So the question is why do I need to demand they do what I want? Oh yeah, each trip is an hour of my time plus waiting on it.
This place sucks and I will never buy tires at discount tire again (and I own 5 vehicles)!!!

Recently purchased tires from Discount Tire New Hudson (96 & Milford Rd). Service was fast and efficient. Pricing is competitive. Also in the past I had stopped there with a flat, they repaired the tire at no cost, and had me on my way in less than 30 minutes.
The managers name is Matt, very friendly and helpful.

These guys are the best of the best. great customer service very quick as always they fixed a nail in a tire for me for free I will definitely be back to purchase a set of tires from them when I am in need highly recommend they are five stars for reason

Just got my tire fixed here. Charlie met me before I even got to the door and I was in and out of the store in 20 minutes, with no charge. Just fantastic customer service. I will absolutely be purchasing tires here when they need to be replaced.

I came in this morning to have them check on a tire because the pressure sensor was on for the third time. I stopped in before to get air a couple of times… it’s free and quick and you don’t need to get out of your car. They took the tire off the rim fixed the leak and rotated the rest of my tires for FREE. THEY DID THE WORK IN 20 minutes and didn’t charge me anything and they were very polite. I’m telling my friends and family to get their tires here. I’m not going anywhere else 100% recommended.

One of the best customer service experiences I have ever received! No background knowledge and they walked me through each step and best options, and still saved me money!

100% recommended! Best tire shop around! Please read more for my experience today…
I had called the night before my appointment just to see if they had the tire I was looking for in stock. Spoke with Jesse, who I believe is the Manager, blue shirt instead of red when I actually came in (you’ll see in a moment). Asked if they had any openings in the morning, which being a Saturday is one of their busiest times. He informed me that the earliest they had was 11:30. Unfortunately, I couldn’t make that due to my work schedule, and said I was hoping to make it first thing when they opened. He said they could squeeze me in right at 8, and I told him I would be there! 4 brand new tires and I was out the door by 8:35! Now, this is an exceptional turn-​around time, so every customer may not see a 35 min service. But, Jesse was kind enough to help me out based on my schedule and that means a lot to a repeat customer. This is the second set of tires I’ve gotten from this location for my car, and the 4^th or 5^th within my family. Always polite, respectful, and willing to go above and beyond.

These folks are the greatest. Bought tires 4 years ago at Discount Tires in Texas. Went to this location today for tire repair on a different vehicle. Had a screw stuck in my tire. They fixed it and rotated my tires for free. Wow!

A HUGE thank you to Matt (manager) for patching my brand new tire that had a nail in it for free! They have always been awesome here and I’ll be back :-)

These guys at discount tire stores are always fantastic! They give quick friendly thorough honest service and great tires with an awesome replacement plan! They also do free rotation and balancing of your tires whenever you need it! You can’t beat it! :)

Stopped in this afternoon b/​c my tire pressure was low. Turned out the tire had a leaking valve that had to be sealed. I was in and out in less than 30 minutes with no charge! I’ve never even purchased anything from them before. I will definitely use them in the future.

Visited here while my Dad had his recently purchased tires checked for a vibration. The staff was attentive and got him in and out quickly. I was impressed. Every person that talked to us was very professional.

I’m the sort of person who will drive a new car for a couple of weeks and say «These tires suck. I’m going to get them replaced.» and who will replace older tires when they lose their grip, instead of when wear bars show up. Even so, I can’t believe how many tires I’ve bought from Discount Tire.
Every time, in every location, the staff has been totally friendly and accommodating. New Hudson seems to have employees who want to go the extra mile, though. Even when they’re totally slammed with customers, I’ve been able to get tires in a reasonable amount of time.
Pricing is always good, but like everywhere outside of warehouse clubs, there’s usually some negotiation involved to get the best deal. Though, the last time I was there, they had a Black Friday $ 50 off coupon, which actually made the set of tires I was buying cheaper than getting them from TireRack. I have to say, I was impressed.

Very friendly staff. Cheaper than Belle Tire. I went to eat next door while they put on new tires and they finished earlier than expected and Eric drove my car to the restaurant and went in and handed me the keys. Very nice! Will definitely come back.

These guys are great! Great service, great attitudes! We had all 4 tires replaced on my daughter’s car approx. 15,000 miles ago. The new front tires on her car had worn out due to some mechanical problems and they replaced them, at a great price, without any haggling or problem! I have been a customer for a long time, and am going to continue to go back. I have been to another store in Waterford, and they are the same, always happy and helpful! Great customer service!!!

So glad we have these guys as a business in our community.

Thanks to the shitty Michigan roads, I’m in here more often then not. You can schedule your appointment online, or just stop in and they’ll usually be able to help you right away. I’ve never had to wait.

I can’t tell you how many times this place has hooked me up. They fix your tire for free if it springs a leak! I have also purchased a full set of tires for my husbands car and it wasn’t as financially painful as I had anticipated. They are always friendly and professional. They even have a place outside the bays where you can pull up any time (you don’t have to call or even go inside) and they will check your tires and fill them within 3 minutes, no charge.
The reason I feel it so necessary to write this glowing review, which I assure you is genuine, is that I was horrified to see a Belle Tire is being built across the street. It kills me to think that they might try to drive Discount out of business. I know I will not be patronizing them, I have never cared for Belle Tire. I’m crossing my fingers for them that their great customer service will keep them here!