Steven and Alexandra Cohen Children’s Medical Center of New York

The only place to have your child treated. My daughter broke her elbow and they took such great care of her. Cared for her every whim. The play room was a great distraction from her pain. The Dr’s, nurses and all of the staff have a smile on their faces and never an ounce of attitude. Great just great!
Thank you Cohen center!!!

My daughter was hospitalized here in 2011 following an amniotic band hand surgery at 4 weeks old. We trusted Dr. Gluck with the surgery who spoke to us and walked us through the procedure. An hour and ½ later she was just fine.
I stayed overnight and was offered an area for parents to shower and have meals. At the time the Hospital needed rennovating. However, the staff at LIJ, as a full practice has been phenomenal to my family and I for years and generations. I refuse to go elsewhere. My daughter is 4 now and able to function and use her right hand as though she was never born with a birth defect.

How could you not love this place and the doctors and those wonderful nurses. When my son is to go here we were always treated with such loving caring people from ending to the whole CF team.

If your child must be in a hospital, run to Cohen’s children’s hospital.
I’d rather not share specifics of our visit but did want to acknowledge the staff at the hospital for an excellent institution they run. Hoping very much to never see them again but it eases my mind knowing a place like this exists.

The staff was super attentive and caring and the facility was clean and bright. We rushed there at 2am because my three year old was vomiting a lot. We appreciated the few parking spaces right at the ER entrance so we could rush him inside. Once there we were registered right away and seen by the intake doc who was really gentle. Once admitted to ER, we were tended to by the nurses and doctor without too much waiting and they were also very gentle and kind to my son. Great experience during a stressful night. Thank you!

When my son was admitted to the NICU for jaundice a few days after birth, we weren’t sure what to expect, since we had delivered elsewhere. The lobby alone made us happy, especially at 11pm at night — even empty, the spacious and thoughtful settings helped us relax and feel less stressed about the whole experience. Every lobby should have a giant zen fish tank! The sunlit cafeteria was also a good respite from the NICU. On to the important stuff — from the caring nurses to the brusque security staff (you DO want security to be a little mean and question who you are!), we felt like everything was under control. We also took advantage of the stellar lactation consultant services while there. The hospital staff made us feel so reassured about their competence and the level of care our son received that I plan to switch OBs just so I can deliver here next time around.

My son was diagnosed with a congenital heart defect and after a frustrating few months with another cardiologist, we were told by his new (much better) cardiologist that he would need surgery. This was done by Dr. David Meyer at Steven and Alexandra Cohen Children’s Medical Center, which is affiliated with LIJ (and I believe the old name was Schneider’s).
They are currently working on new wings (they seem to be doing construction all the time) and it is easy to see where the new wings begin and old wings end.
The staff here is excellent; they explain everything thoroughly and fully and never make you feel stupid for asking what you feel are stupid questions. The center itself is very calm and not too hospitalish feeling, which is always a good thing since nobody likes being at the hospital.
After surgery, my son was moved into the pediatric ICU (PICU) on the 4^th floor, where all patients have single bed rooms and their own nurse who sits right outside the room and looks through the glass wall. I loved this about the PICU; it meant that my son was looked after all the time and I didn’t have to worry when I stepped away.
There is a pull out couch where one parent is allowed to stay overnight; visitors can stay until 11pm which is much later than a lot of the other hospitals allow.
The one thing that I would fault the PICU would be that there are only two bathrooms and one shower; the PICU rooms are so big they could essentially install a small bathroom in each room?
Now, the hospital lost one star from me for its regular patient rooms. I seriously felt like a refugee in a camp somewhere in Southeast Asia. The room was very cramped, even for a two bed room but there were three cribs cramped in there, as well as one small pull out sofa for the parents to stay overnight. They have single bed rooms but they were reserved for more serious cases (but not serious enough to goto PICU). There was even a room of 4 beds! The majority of the rooms had two beds, which would’ve been a lot better for us but whatever, it is what it is.
One of our neighbors kept talking obnoxiously loud on his cell phone. From 7am to 11pm, if he wasn’t on his cell phone, he was nowhere in sight. Once his daughter fell asleep, he’d sneak out for a couple of hours and the nurses ended up having to care for his daughter when she cried her head off. Cell phones SHOULD NOT be allowed in a shared patient room, period. It is just way too obnoxious.
The children’s hospital provides a buffet style meal cart for the families (yes, FAMILIES, and people sure made a point of taking advantage and bringing their whole extended family). The carts started on the 2^nd floor patient rooms and ended on the 4^th floor PICU rooms, which usually mean that by the time the food made it up to PICU, it was lukewarm and selection was minimal. It was a nice idea but could be executed a bit better. On some days I’d head down to the cafeteria in the basement level, or the Au Bön Pain in the main hospital, or the halal cart right outside the Children’s hospital.
So to sum it all up, I was very pleased with the staff and majority of the facility. The only issue I had was with the «plain» patient rooms. These need to be addressed. It’s bad enough that we have to be staying overnight at the hospital; no one goes there for fun. The least they can do is make the stay as pleasant and comfortable as possible.

NAME CHANGE!!!
It is now known as COHEN’S CHILDREN HOSPITAL:
Still a great hospital for kids and parents alike.

I unfortunately have spent many years in this hospital because one of my siblings was sick as a child (thank god she is an adult and kicking butt today) but this hospital is grade A best of the best.
The nurses helped my whole family go through our two years at this hospital by comforting all of us especially my sister. The doctors were patient and understanding and never rushed us with our questions. They took the time to explain everything to us and to made sure my family was comfortable with every move they were going to make.
I know we also went to Sloan Kettering as a second option but that hospital seemed a little more cold then Schneider’s where they realize their patients are kids and they need to still be kids first and patients second.
I loved everyone in the hospital by the time we were all done. My family still keeps in touch with many of the staff their (doctors, nurses, HR. ect) because they became our family and were their for us through the hardest time in our lives.