Tip-Top Auto Body

I came in after hours to get my car inspected. Instead of telling me come back tomorrow. Lenny came out in the cold and wrote me an estimate.
The price that was given to me beat everyone on the strip. Lenny made me feel comfortable and didn’t try to over sell me on the job.
The service I received was excellent. Lenny was transparent about delivery time and the price was great. He even went the extra mile as to fill in little specs on my hood instead of charging me for a full hood job. Now the whole front end of my car looks beautiful.
I was recommend this shop. Ask for Lenny and he will take care of you.

One of the great things about this place is that they have a Geico agent and Enterprise on site. The process to get my car to the workshop was fairly simple. I set up an appointment with them through the geico app, get there, geico agent inspects the damage, which in my case, was a slight dent, then you leave your car keys, choose a rental and kthnxbye.
Only reason, I am giving it a 3 stars is because they took too long to fix a small dent. It took approximately 3 weeks for me to get my car back. I am happy with the results but felt the service could have been a bit quicker. If I did not have car rental insurance I would not have been very happy paying for a rental car everyday out of pocket for their slow service.
But in the end, dent’s fixed, car is shiny and am happy.

I wish i didn’t have to pick a star to continue. Tip Top is on the top of bull shit chart. The tow truck drivers are all full shit, its all a F N script they tell you they can’t tow your car to a different address your car has to go to their body shop, when clearly you can have your car towed any where you want .The ass who picked up my wifes car from an accidents wants you to believe that they have Geico claims adjuster in there office and they have a rental car company at the office. What i think, its the classic kickback program because if the claim adjuster work out of their office why I would have to wait until the next day in order to get him to look at my wifes car. And also Enterprise is the entrepreneur company so who knows the enterprise company might be on by tip top also. Finally after 24 hours I had the car towed away to the shop I wanted from the beginning cost me 412.77 for 24 hours. What a rip off I wouldn’t recommend the shop for anything.

These guys are top of the line! Always meant to write a review. Several years ago when I was 8 months pregnant, my vehicle was struck while I was inside. I drove right over to Tip Top. They got me a replacement car, checked on me, filed my claim and took care of everything in a kind, gentle, professional way! What wonderful people!

I’m a repeat customer as they’ve done a great job of color matching and getting me my car back on time as promised. They’ve worked on both of my cars and I’m heading back there today as someone nicked the car in the parking lot once again.

Here’s the story, This place is an absolute disgrace of a body shop. I took my car a few years ago after a large hail storm to have something called paintless dent removal performed, as the hail made dents all over my car. Well, they returned the car dust with dust all over it, they bragged to me how they shined it up, yea right, a car wash looks better than the way they shined this, if you even want to call it a shine. The person there was like look at this, I said «look at this, it looks terrible». But, it doesn’t end there!!! Whatever they did, after I tried closing the truck, it wouldn’t even close properly when they, as the work they said they did, misaligned my trunk. When I closed my car door the inside part of the door started HANGING off the bracket. They said no problem we’ll fix it. Well, they fixed the door and the trunk and 1 WEEK later, the door problem was back. Just thinking about this place while I’m writing the review makes me disgusted. I don’t know how many shops remove the odors after they do the work but this one DOESN’T. I needed to pay the car wash to perform an EVO 8 air purifying service which ran me $ 200 to eliminate the fumes. My doctor actually put me on a low dose of prednisone to help me get rid of the fumes. I really hope this disgrace closes!

I’m pretty sure these good reviews are fake and done by the company. They’re scammers working with insurance company adjusters to maximize their profit without doing much for you in return.

Just a terrible body shop, they say it’s 100% guaranteed on whatever collison they fix. That is total bullshit, I went there this morning asking for Joe to refix my bumper and what he said to me was that there was another accident on that same bumper.
Lazy people I tell you. What a disgraceful spot.
Hope they close down soon, bullshit of a body shop.

Wow. What great service! After three of my tires and rims were destroyed by a pothole on Staten Island, they got my car back into amazing shape! AND they replaced the fourth tire and rim to balance everything out! They promised by a Thursday from the Monday before and they delivered! Prompt, courteous, and knowledgeable, you couldn’t get a better experience!

I had a great experience with this body shop. Lenny was very helpful, thorough, professional and answered all of my questions. I dropped my car off on Tuesday and received it back the following Tuesday. I brought it in with practically the entire back driver’s side door smashed in and picked it up with it looking brand spanking new! Lenny even gave me a bottle of touch up in case I get scratches in the future! I would have had my car back earlier, but when Lenny conducted his Quality Assurance check, he noticed an area that had been missed. Most other auto body shops would have just released the car to me, but Lenny would not do so until the job was done right! To my surprise, when I came to pick up my car, it had been thoroughly washed and detailed.
But for my experience with Enterprise, I would have given Tip Top 5 stars. I assumed that I would not receive a rental that was exactly like my car, but I was unpleasantly surprised when I was given a Corolla with a check engine light on and a strong burning smell whenever the car was driven above 10mph. I returned the Corolla and was given a 2014 Corolla with a missing hubcap. Luckily I only had to have both cars for just about a week.
I hope I don’t need body work in the near future, but if I do, I’ll definitely be back to Tip Top.

I had a great experience at this body shop! I will use this shop going forward, no question! When i first brought my car there i was greeted by a guy named len. Who took the time to go over the breakdown of the estimate. My car was only there for a few days but len went out of his way to continue to keep me comprised of the status of my repair. Why i hope i dont have to get my vehicle repaired again i most certainly will use tip top auto if need be!

Paint matching on black SUV was excellent. Polished out all swirls and scratches perfectly.
Made appointment, rental facility on site made it easy dropoff. Follow up call from staff, was appreciated.

I’m happy to say I had a smooth and swift experience. The staff was professional and took their time to explain all the repairs needed. I was nervous based on the comments I read here but it’s been several weeks since and my car was in and its in great shape and I’m very satisfied with the service provided. I highly recommend tiptop and will not hesitate to come back in the future.

After having my 2013 Honda Pilot sideswiped by a bus, my entire rear passenger door and rear panel were smashed in, not to mention the airbags deployed and the windows smashed. Thankfully, I was the only one in the car and no one was seriously hurt but having my brand new (I only had it for 6 months!!) Pilot badly damaged was heartbreaking. I was referred to Tip Top in New Hyde Park by a friend and now I know why. Lenny personally assured me that my car would be fine and took the time to set up a rental, schedule the adjuster and make sure it wasn’t a total headache for me. I just went to pick up my car TODAY and it came out AMAZING! I looked really closely to see if I could notice what was done and after 10 minutes couldn’t tell what was an original part and what was repaired. Lenny, thanks so much for making a traumatizing experience turn out much better than expected. Tip Top really is the best around!

I don’t understand the bad reviews on here. I’ve use this place for body work on my wife’s car and my own. Women can drive just the moral of the story. This place was very experienced and gave me the best service ever. Very quick on the turn around and worked great with my insurance company. My car looked fresh out the lot. Customer service could never be better.

From a customer service perspective they are really on the ball. The inside office staff is super friendly and have great peoples skills. However, the work performed is very poor. I had my front bumper and right fender replaced. The work was originally done in 4 days but when I got home, i noticed they painted over the black rubber and did not clean the paint off the interior door at all. I took the car back on a Saturday and called the following Wednesday to follow up. The part was never ordered so I had to wait another week. I returned on the saturday and they fixed the part on the mirror, fixed my fender so it lined up correctly. I also noticed the hood was not done correctly which they corrected the same day. The interior of the driver side was returned filthy!
I just noticed today that they did not fix the interior aspect of the mirror. I thought it would be convenient because of the «one stop shop aspect» Geico, Enterprise, body shop. BIG MISTAKE. The geico rep is a pure salesman, who bragged about being a «concierge service» who would inspect the car. He didn’t inspect anything. Its really shame because the staff is so friendly but they cannot back up what they sell.

Great body shop! Fast and reliable! I was shocked when i read the other review. My brother works in a body shop in Cali and always tells that perfection can take time. My car was badly damaged but came back looking brand new!!! I also liked that a GEICO representative was located in the shop to guide me through this process!

Service is amazing, rental car company on site, quick repairs. Im glad to say i never want to go back voluntarily but (knock on wood) if this ever happens again i will definitely give them my business.

Avoid this place like the plague if you can.
After my accident, I have had to take my car back 4 times now!
And I’m not talking about oil leaks or brake lights not working here. I’m talking about complete engine failures in the middle of busy intersections one day after picking the car up from the shop on multiple occasions.
The employees are friendlybut the lack of attention to quality assurance from the repairmen is simply irresponsible and dangerous, I am going to recommend that my insurance company drops this place immediately.