Polymer Clay Express at the ArtWay

IT MUST BE NiCE TO LIVE IN A PERFECT WORLD
Bought a product from these people that is defective. I was told by Rob Yost supposedly a manager that it wasn’t their problem because they assume that anything they buy from a manufacturer for resale is perfect and referred me to the manufacturer for any complaints.
He just seemed to want this off his desk.
I would suggest that unless you subscribe to their Perfect World approach to your money and effort, that you take your hard earned money elsewhere.
Thanks for listening, I’m not a complainer but when you would rather lose a customer than address a problem it’s time to give someone else a chance.
Have a nice day
Mark

This store seems like an awesome place to get all kinds of things related to polymer clay. It seems like it’s well organized and well stocked. I can’t say what it’s actually like since despite it’s website saying it’s open on Saturdays and even it’s front door saying it’s open on Saturdays it was closed. If I had known that I wouldn’t have made the trek up there. The woman from the diner next door said that’s unusual but I’d probably call before heading up to be sure.