Best Buy

I have bought 3 camera’s, 3 go pro, sd cards, earphones, 2 cellphones, 1 laptop, 2 tablets, etc over 2 years.
Every experience has been top notch. Even when I had lost receipts, broken my gear. They always took care of me.
I have probably used 30hrs of employee time just asking a slew of tech questions. I even made several friends.
This is more than a store… It is a place to make friends and establish long term business relationships. It’s great to see the same faces year after year.
They know what I like and keep me in the loop on the latest gadgets and gear!

Currently in the best buy mobile department. We came to get a new TV and then we check into phones. Nick in mobile (who has a glorious beard btw) helped us so much more than i imagined! We didnt plan on getting new phones, but he helped us pick the best phone plan and get is both new phones for the same price we pay now. Very thankful for his help!

Rip off– no matter what they say, their tv’s are useless and over rated. Cracked screen on day one. Don’t get sucked into buying insurance– another slithery snake sucking your money out of your wallet. Geek squad go to hell. Best buy banned for life!
Trust me, never thought I’d get the better tv and insurance coverage at Walmart w a winning smile.

Great service and all your electronic media needs. Mr. Fawcett was very helpful. Always go to Best Buy in Harahan!
— Peter

My experience started out good. Had a very knowledgeable sales rep. After about 10 min with me he left me to answer a page. Was not a problem as I was weighing my options. However he never came back and I waited 30 to 35 minutes before looking for him or anyone else. Finally I asked for a manager. The manager listened to the situation, he apologized and resolved the issue himself for me. He carried my TV to the car and said he would look into what happened. The experience was salvaged by good customer service.

Bestbuy needs to carry inventory and not refer you to other online sellers. They have so much wasted real estate selling appliances instead of carrying more electronics. Bestbuy had good deals on occasion and a big selection of TVs. Most of the time the staff is helpful and they always tell me they don’t have what I’m looking for in stock. When shopping online at Bestbuy make sure you check the in-​store button or you will be buying from a third party seller.

Best buy is an excellent place to go if you need something fast or want to compare items on hand. Their staff are always eager to help and knowledgable. Otherwise, their quality and prices fall short of other options. For example, if you need a computer repair and don’t have a membership to geek squad, it’ll cost $ 70 just for a look.

The employee attitude in this place is lousy. The entire experience was awful and I promise that I am being nice here. If I could give negative stars, I would happily do so. Awful… AWful…AWFUL!

Says they are open until 10pm on Unilocal.nope. drove across town to be told that Unilocal «must not have got the memo.» i returned the next day. service: you feel like you’re bugging someone if you need help spending your money. i thanked my salesman for selling me something, and he just look back at me like i was stupid. and you should have seen the smoke come out his ears when my wife wanted to add to our $ 1000+ bill. definitely in need of job where people skills aren’t needed and you don’t need to deal with the technically illiterate public. not that this hasn’t happen before; but its usually at mcdonalds at 1am, not when its the crack of noon on a friday at best buy. lucky for me, his manager answered most of the questions i needed answered to complete my purchase. my wife had a more positive sales experience, so i guess we’ll call it even?

Brilliant selection. Terrible customer service. Best to buy online to avoid the lousy workers.

Really off place. Guy named Donnie was cool and very helpful.

I am trying to return a idem here and there taking 15 min on one person customer here sucks booo

I’m not big on this store BUT it’s where you can recycle electronics. I dropped off my old CPU (minus the hard drive of course) and a damaned monitor and an old non-​working DVD player. You can recycle it all here.
So that’s AOK in my book.

This location is the one of the smaller of the three Best Buys in the Metairie area. I frequent this one simply because I work nearby. I don’t go here to shop normally, rather I use it to browse a physical item to see what it looks like for comparison before sourcing it somewhere else. However, they do have daily deals via email and when they’re too good too pass up I’ll order one. Most times the deal requires that I pick it up at a store rather than have it shipped, and since I’m only a mile or two away that’s perfectly fine by me.
I don’t ask the staff any questions, they usually have no idea what I’m looking for. It doesn’t seem like they have any particular areas they are assigned to or asked to be knowledgeable in. It’s really the luck of the draw if you can get one to even acknowledge you.
For this location parking is a bit rough. There are a decent amount of spots right by the store but oddly placed speed bumps, like every couple of yards. It just makes driving and getting in and out of spots a hassle.

Besides the convenience of this place it has good prices on laptop computers. But Best Buy has the showcase syndrome. Often times I see something really cool at best buy and up buying it else where. Thats what happened when I bought a playstation 3 anyways.
I just recently bought a new laptop computer here. I got it on sale because it was a display item. The only problem I had was that no one told me that I had to take it up front to geek squad and have them reset it to the factory settings. I would have been a little happier had they told me that in the first place.
In short great deals on gadgets but not very helpful staff.

This is a standard Best Buy.
The staff in the games section was helpful and amiable. Other than that it is mediocre on every level.

My computer wasn’t charging so I took it to BestBuy. I knew there must be other computer repair places but I’m new in town. I haven’t seen any places while driving around, so there I was listening to some know it all punk at the Geek Squad counter.
The guy begins to explain that they can’t trouble shoot it because it won’t turn on. I’m puzzled. You ARE the experts… that sounds absurd. He calls a woman from the back and I tell her whats wrong with the computer.
I wasn’t trying to tell them how to do their job. I don’t know anything about computers — thats why I’m at the GeekSquad but I thought I’d give my 2 cents. I figured it was the plug in on the computer because over time I had to wiggle it to charge and it was a fully functioning new computer that just stopped taking charge. The Geek insisted that it’s not that because usually the reciever will detach from the computer and fall inside. «That’s not it» she said. $ 90 to ship the computer and troubleshoot. «Ship» the computer? Isn’t that what you do? Repair computers… I thought to myself. What little confidence I had left suddenly vanished.
Having already been a month without a computer, I reluctantly agreed to ship the computer. As he types up my information, I asked how long the repair would take. 2 – 4 weeks he quotes. I quickly jump on my iphone to find another repair shop.
Top results revealed Nola Nerd. «Free diagnosis!» I call and not only are they open on a Friday afternoon, but the guy was polite and patient. He gladly says «bring it over!». I snatch my computer from the so called «Geek» and drive away into the sunset… well not really but you get the picture.
Don’t go to the Geek Squad. EVER. I should slap myself for even thinking about it.

I LOVE the recycle bins out front!
Batteries, plastic bags, cds, printer cartridges and something else, right out in the foyer. You don’t even have to go in and be tempted by the fun toys and music and games.

I ordered my fiancé’s birthday gift online and chose store pick up, knowing I would be in a hurry to get home.
No annoying salespeople, no waiting in line to check out, just click, pay, and then pick up. They even have a nice parking spot up front for people picking up online orders!
This was my first time using this service, and I’m definitely a fan. The order was ready for pickup within an hour of when I placed it on the Best Buy website. Everything was correct and pickup was quick and painless.
It sure beats shopping in person, as I typically hate box stores.

This is what i expect from an electronics store:
* decent selection
* helpful sales people when i need to find them, and not there when i don’t need them.
* the ability to play with all the toys.
* fast check out line.
Well, this Best Buy got all of it, except for the last one. I’ve been in faster, but they have monitors there that entertain me while i wait.
Parking sucks though. It’s easy to find a space, but they have speed bumps every 20 feet out front. no fun.