Clarion Hotel Grand Boutique

Okay, just stayed 3 nights and the staff at the hotel was great. The room was a good size; however, the tub was nasty. I took a picture and showed it to the front desk. They said it was just old but they would send someone up. If they did, I guess it couldn’t be fixed. Other than that, the hotel staff did everything to accommodate my needs.

Super friendly front desk young lady named Chastity welcomed us and made sure to assist us with any requests from extra coffee to booking a last minute stay. Most friendly service with a smile. I could tell she enjoyed what she does and her positive attitude was contagious! Honestly would go back there just because of her warm friendly welcome!

HORRIBLE HORRIBLE HORRIBLE! My boyfriend and I stayed here for 2 TERRIBLE nights in May 2013. When we checked in there was no hot water in the bathroom (shower or sink). After driving more than 7 hours to get to New Orleans my boyfriend and I wanted to take a shower and relax. Needless to say, we weren’t able to do so after checking into our room. To make matters worse we asked the front desk staff and she refused to assist us. She was rude and stated that we needed to leave the water running and «MAYBE IT WILL GET HOT». She also informed me that no other guest complained. We left the running for about 30 – 45 minutes before going back to the front desk to request to be moved. She rudely stated that «We aint got no more rooms.» I called the booking service we used through «choice hotels» to complain about this and was told that we could be moved to another hotel for an additional fee. Finally, I went in to speak with the front desk staff once more and demanded to be moved to another room. She finally agreed, only to determine that the second room had no hot water either. Apparently the hot water tank for the entire hotel had gone out. It took nearly 2 hours for this to be fixed. Needless to say, I will NEVER stay here again. TERRIBLE room and even worse customer service!

By far the best hotel I stayed in New Orleans. Can’t beat the location, the service is great and the place is super neat and clean. During Mardi grass you can watch the parades from your room if you are facing canal st

The Clarion Grand Boutique hotel has amazing rooms with great location on the trolley line. We had a Jacuzzi room with King bed and it was huge. Super clean hotel and the concierge, Jeffery, was really helpful pointing out were to go on New Years. Cant wait to come back!

Just checked in and I’m impressed. From the outside doesn’t look like much. The parking garage is attached and $ 18 extran but worth it for safe parking. There is a restaurant next door called Cheesecake Bistro, looks really good. I will try later. The hotel lobby is small, but newly remodeled and very up to date. The hotel and rooms have all been remodeled and refurnished. The staff is very couteous and helpful. The trolley line is right across the street and is only $ 3 for an all day pass. The New Orleans Tourism building is also across the street. I’m very pleased with our choice to stay here. The reason i gave them 4 stars instead of 5 there’s no washer & dryer. After being on the road ifor 2 days on a motorcycle you want to wash the dirty clothes!

I stay at the Clarion Grand Boutique whenever I visit New Orleans for business. Jeff the manager and his staff never disappoint. My room was exceptional. It was clean and spacious. They have expanded their breakfast offerings, as well. The valet are friendly and efficient. My only wish is that the wireless was a little faster. Overall great trip, as usual. There is something to be said for consistency.
Brad

Really, not a bad spot to stay at. A tiny lobby area, valet parking that is shared with the cheesecake factory like restaurant. Though for some reason they do not seem to be open in the morning. The rooms were clean. I really had no issue, just a typical hotel. That might be a bit expensive for what you get. You won’t be disappointed staying here, though there are other better options within walking distance on St Charles.

The location of the Clarion Grand is excellent! The cleanliness of the rooms is very good (considering the age of the building). The front desk service and maid service are also very good.
What hurts this rating are a couple of things:
1) The «free» breakfast is BARELY that. They have 4 tables jammed in a corner of the lobby and a MINISCULE continental breakfast bar set up there as well. The coffee I would avoid. The bagels were stale, dry. The toaster only heats things up. Just not up to standard with other places — especially considering the cost to stay here.
2) This is a minor gripe, but may be significant to some. The water pressure on the third (top) floor is one step above a «trickle.» Yeah, it’s hot water and, yeah, you CAN shower so that’s why it’s only a minor gripe.
3) The «WiFi» service is practically non-​existent. Either their bandwidth is overrun, or there is a lack of repeaters on the upper floors.
The other thing that bugs me is they’re paired with a «bakery» restaurant inside the same building. That’s all fine and good but what kind of BAKERY isn’t open for breakfast??? Do yourself a favor and go next door to the Trolley Stop (read my review) for breakfast. It’s cheap and EXCELLENT.

stayed at the boutique for my first vacation in new orleans and couldn’t have chosen a better location! located in the garden district we were right in the middle of a hot tourist spot. the street car stops right in front of the hotel, we didn’t have to move our car once!
the staff was very helpful and accommodating with hotel requests/​needs and offered great local recommendations for sites and eateries.
the cheesecake bistro is downstairs for that late night sweet craving. we will definitely stay there again!!!

I had the pleasure of staying at the Clarion Ground Boutique Hotel this weekend as I was in town for a wedding. The staff was really nice and helpful.
The rooms were neat and very comfortable, almost with an hotel 50’s style charm. You truly couldn’t want for anything room wise as the staff was more than willing to bend over backwards to accomodate you.
In the heart of the downtown New Orleans area on St. Charles Ave, The Clarion is right across the street from the NOLA Vistor’s Center where you can get great recommendations on tours, places to eat and sights to see.
Definitely a hotel I will stay at again when I’m in Nawlins!

The Leipzig Youth Orchestra on its 2009 tour of Texas, Louisiana, and Mississippi made a stop in New Orleans and on its programme was the oratorio «Elijah» by Felix Mendelssohn. The choir the orchestra put together comprised folks from Houston, New Orleans, and other places, and yesterday, we had our big show in the Big Easy.
The many kids in the orchestra and their adults stayed at a place near the airport, but we in the choir stayed in homes and some of us stayed at this lovely place with a name with which even the discriminating Hyacinth Bucket would be pleased.
For me, it’s about the cleanliness of the place and the comfort of the beds. Gold on both counts. I woke up this morning refreshed and wanting to sleep another six hours. Towels and washcloths there are in great plenty, and the local A/​C unit worked like a charm.
The front desk gave us great restaurant recommendations, including the Cannon which I’ve reviewed on Unilocal.One of the ladies even helped out one of our choristers who lacked a black folder in which to hold his Elijah score. She let him borrow one of her black binders, and all was well.
The hotel looks fantastic and exceeded our expectations. The Grand Boutique did not give us boutique prices, however. Our group rate was $ 80.00 a night, and if only for that reason, everyone left for home this morning happy.