Clarion Inn & Suites

Reserved thru their web site about a month befor our visit for NY eve ²⁰¹⁵⁄₂₀₁₆. Checked in on 12÷30÷15. Alysa was at front dest. Attitude big time. Took our own bags up, BTW. parked right next to the valet parking lot for 10 a night versus $ 30 per night. Elevator broke on the way up. Room was ok. Had a seperate living area which was nice. None of the plugs on ½ of the room worked. Next morning, phone blew up. Wife and I were «busy». Calls on my cell. answered and it was Ms. Charm from front desk. Said our reservation was up and we had to go. After a brief discussion, I told her we werent going anywhere as they charged me for 4 nights. She argued with me. She said well you need to talk to my Manager. Said great. While she was getting her, she says to Manager, He says he aint going anywhere. Mananger works on it for a few minutes and says Ok I see now. disregard have nice day! I was livid. So next morning I looked at my checking account. The hotel double charged me. Spoke to the head manager who said he would handle it. Its now Jan 3^rd and still havent gotten my $ back. They didnt clean our room but twice in our 4 day stay. We checked out and had no help from anyone. In fact, I asked ms charm where there as a cart and she its over there and pointed to it. O yea, they automaitcally take $ 40 per day in «incidentals» that they say they pay back, Still not yet. There are no incidentals at this sorry hotel! Its not very close to bourbon street either regardless of what they tell you. The head manager also told me he would give me a credit for our issues, I asked ms charm when checking out. it was only $ 80! I spent 4 nights there and so I am out over $ 2000. Summery… Dont stay here! Its the worse!

I would stay there again just for the conscierge Michelle. He was helpful at all times and a great face for the hotel. I cannot say enough about him. He guided us to good restaurants and attractions and warned us about a couple. We ignored his advice about one tour and realized we should have passed on it as he suggested. The reviewers that said the hotel was showing its age are correct, but our room was nice, a bit small, but clean and well kept.
Breakfast was just OK, but on par with most continental breakfasts. Hot food if you got there early and donuts and fruit otherwise, but what more do you really expect from a complimentary breakfast.
As Canal St. was under construction during our stay, parking was difficult. We chose to park in the hotel lot and walked most places as you are only a few blocks from Bourbin St. and the stadium in the other direction.
We would, and will stay there again

This place is very inexpensive is actually in a great location. It’s at the end of canal so you’re very close to everything it’s very live in this area. Now the neighborhood may look a little sketchy but is no different and being in a large city like San Francisco on Market Street or in downtown Oakland you have people who are homeless people who are drugs and just a lot of people on the streets but no one bothers you.
There was a woman named Ashley I believe who was very helpful to us one night she helped us find places to eat party and shared her experience living in New Orleans with us she was very friendly and gave the most customer service possible.
I would definitely come here again

The hotel was very trendy downstairs, the staff went above and beyond to help us. We arrived early for our check-​in, but luckily had a room ready for us. It’s about 5 – 6 blocks from Bourbon Street, easy walk. Very satisfied, thank you!

I will not ever stay at this hotel again. When we booked the hotel for my friends bachelorette party we looked up the website and looked at the pictures. The pictures were nothing like the real thing. While being there our 3 days we got stuck in the elevator for 30 mins and then the next time we got on the elevator it dropped a foot so we ran out so that we didn’t get stuck again. We were on the 11^th floor so you can imagine how horrible it was to walk up and down the stairs because taking the elevator was no longer and option at this point. Their A/​C went out. Meaning we had no air coming in. It was hot and miserable. When we called and asked them there was no sympathy. The staff was beyond rude. I understand you put up with people on the daily but you don’t have to be rude to everyone. When we got my car back from the valet my hood had scuffs on it and have no idea where they came from. I was furious! The manager seemed like it was normal and again no sympathy. I was over that place the first couple hours of being there. We have another trip coming up soon and my friends suggested is staying there and I told them that wasn’t an option. Get it together!

This hotel is just alright. My boyfriend and I booked this hotel because of price and proximity to all of the events. Although it would still be a walk, we were happy to burn off all this Cajun food.
Our visit started out horribly. After a long night of traveling, we finally arrived at about 5am. We had a difficult time finding parking, and went inside to see what our options were. Maybe it’s because we’d been traveling all day and because it was 5am, but the woman at the front desk (who’s name I didn’t catch) was incredibly rude. She continually copped an attitude with any question we asked her, and barely made eye contact with us. We asked about parking and all she said was «valet is $ 24/​night.» No follow up, no other options, that’s it. So we drove around and saw a parking area for $ 14 a day, and when we asked about that spot she rudely told us it was full. I’d definitely recommend adding more parking options. We decided that we would rather pay a little money and have the car safe, so we decided to just go with the valet. We came back inside and asked where the valet was. She said «somewhere in here». We walked over to the open area and pointed to someone and asked if this was him. «he’s wearing a white shirt.» Finally she got up from the desk to find the valet and she had to wake him up. I know it’s early but that made us so nervous. He’d been awake for less than 5 minutes before driving our car. When we were getting the valet situation settled, I asked the woman at the desk what our room number was, so I could go get settled in, «*sigh* it’s in your card with your keys» (which weren’t handed to me). I know it’s early/​late, but when you work in the hotel service, you have to know that your customers have possibly been traveling all day and are probably tired. Just as in any other service industry, you need to cater to the customer. I didn’t appreciate that beginning.
The rooms themselves are okay. I like that they have an extra room with a TV, desk, and small kitchenette. The bedroom was nice overall. There were a couple spots that could use some work, but overall not bad. The bathroom is tiny. My boyfriend and I were able to be in there together to get ready, but it was a tight squeeze. The shower water doesn’t have much pressure, but the tub itself is very large. The walls in the bathroom are a little thin. I could hear our neighbor running a shower or flushing.
Honestly, any cons weren’t the end of the world, and they are things you expect from an economy hotel. But for the price I paid, I personally would have expected better. I’d like to give a 3, I really would, but the service we received leaves me with a 2. I don’t plan to stay at this hotel again.

I’ll be honest we only stayed here because one of our other hotels fell through and we needed something quick. We really weren’t expecting much, but we were honestly surprised.
Only one of the elevators worked which we thought was strange, but it never really bothered us. After a drunken night on Bourbon St, we discovered that the tiles in the hotel elevatorbsquished and looked like blood, which we thought was pretty cool.
Our room was decent, but it was a little strange that there was a closet with a mirror hanging on the outside of the door right beside our bed. That creeped us out a little. There was 2 TVs. One in the room and one in the living area so we could watch different things if we wanted and we appreciated that.
The bathroom was tiny tiny tiny and rather uncomfortable for my 6’5 300lb husband, but it worked.
The breakfast left a lot to be desired as it was mostly just breakfast pastries and donuts. Also, I thought it was strange that I had to ask for water to drink because they only had apple juice, orange juice, and coffee none of which I drink.
Overall we would stay here again we actually liked it much better than one of the higher rated hotels we stayed in.

Okay hotel to stay at. Concierge Michelle is the bomb diggity. The free breakfast is pretty descent but the bacon sucked. The hotel is use a slight upgrade. The cost was okay considering it was French Quarter Festival weekend.

Stayed here for Columbus Day weekend 2014. Price was great for the location. Complimentary breakfast was good — hot items, make your own waffle, and surprisingly delicious donuts!
The room was pretty clean and the beds comfy. I liked having a little «kitchenette» that we could stock with water and gatorade for mornings. The extra weird part was I found a pair of men’s pants in the room, that were definitely not ours since I was sharing a room with a female friend. That was especially creepy. The other creepy thing that happened was our towels would simply disappear from the room each day, and we had to call the front desk to get more towels delivered on a daily basis. Is this place haunted? Anyway, the towel thing really annoyed me over a Friday-​Monday stay.
Other than that, it was an enjoyable stay, and very conveniently located for the price!

The front desk attendant was friendly and the cleaning staff was persistent, but the manager at check-​in was not as friendly as he could have been. While the proximity of the hotel to popular tourist spots is close, the area around the Clarion is not somewhere you want to be past midnight.

My stay at the NOLA Clarion Inn and Suites was A-​OK. This hotel is an affordable option if you’re looking to stay close to Bourbon St, which is less than a 10 minute walk away.
I booked my room at the Clarion around two weeks before my trip to NOLA. I arrived in NOLA very early on a Friday morning, but check-​in didn’t start until 4pm. I stopped by the hotel first to drop off my luggage, then proceeded to wander around the French Quarter and the WWII museum before check-​in time. My room was acceptable and came stocked with all the basic toiletries. In addition to the standard coffee maker, my room also had a mini refrigerator and a microwave.
Room quality aside, the following pros and cons were what compelled me to write this review.
Pros
— — -
Hot breakfast is served to hotel guests from 6:30am — 9:30am. When I was hungover on Saturday morning, and on a time crunch to make it to an 8:30am bus tour, this breakfast was a life saver! Expect your typical continental breakfast items, along with a waffle-​making station and trays of scrambled eggs and sausage.
The front desk staff was helpful and accommodating during my stay. Linda was the staff member who helped me with my check-​in and check-​out. She took care of my express check-​out, and I really appreciate that she called for a taxi cab to take me to the airport. The taxi arrived on time, and I was pleasantly surprised to find that the taxi cab was a luxurious black Suburban!
Cons
— — -
The hotel is located in a sketch area. This area of Canal St. isn’t as bustling as those south of Bourbon St. and closer to the Riverwalk. I was able to walk down to the French Quarter during the day with no problem, but I had to be extra careful going out at night. NOTE: if you plan to dress up and go out to Bourbon St. at night — don’t walk to/​from the hotel by yourself, or else risk getting hollered at and followed by shady individuals!
If I ever come back to NOLA, I’d consider staying at this hotel again. I guess the hotel’s affordable rates means I have extra cash to splurge on more food and drinks!

The good… amazingly good… concierge named Michelle N. This guy is the reason we went back. He’s fantastic… tip him!
The bad… rooms are old and should have some easy cosmetic upgrades… like paint!
The ugly… omg…the front desk clerk Courtney is the rudest human I’ve dealt with in a long time. We knew check in wasn’t until 4, but we were told (by a different front desk person) to check at 2:30. We called, and the nice front desk person said to check again at 3. We did, and we got Courtney. She was nasty. «You know check-​in isn’t until 4, so just wait until then.» We were doing what we had been told, but she just got nastier when I told her that.
The ugliest? I called back and left a voicemail for the manager to call… yea, you guessed it, still waiting on that human to call. Hence the reason I waited this long to post the Unilocal review.

I think they hide the gimp here. It’s like staying in Motel 6. This place was probably a nice hotel 50 years ago. For the same price, there are other hotels nearby that are way nicer and cleaner. I won’t be staying here again.

We stayed here, it worked. We didn’t want to break the bank and we didn’t. No it is not high end amazing in the rooms, it is pretty standard hotel. It was clean and everyone we interacted with was very polite if a little uninterested in their jobs but that seemed par for the course a lot if places we went in NOLA. The breakfast was meh (mediocre coffee, bagels, make your own waffle out of a can, cereal) so we chose to eat elsewhere because that is where we get snobby. I was not uncomfortable at all with the neighborhood but can see how it could make a person unused to cities uncomfortable. It is very close to the French quarter so we found walking all over to be quite easy and there is a trolley line right out the front door so those who don’t want to walk have easy access.

This is a one star review that I’m giving 2 simply because of the friendliness and hospitality of the office staff here, and the excellent location. The facility itself is awful. First, the room doors SLAM closed behind you, so every time someone comes or goes, the entire floor knows it. If you manage to sleep through a slam or two, the incessant beeping of the elevator will surely steal your slumber. It beeps on every floor every time someone uses it with a sound more akin to a fire alarm squeal than a friendly motion signal. EVERY time. We were on the far end of the hall and still heard the relentless beeps multiple times a minute. I thought something was broken and the staff just hadn’t addressed the alarm yet. Nope. Just the standard. Not to mention the tile floors carry sound like crazy… and there was plenty of noise to carry being near the French Quarter (you have to expect some of this, right?). The cherry on top was the lack of hot water. We had 5 minutes of hot water in the morning and absolutely none in the afternoon. Seriously? A hostel has better accommodations than this.
And another thing. Where the front office staff was awesome, the rest of the staff just didn’t have it together. The valets lost our car (thankfully found it! Geez…). Housekeeping took our used towels and failed to replace them, which we thankfully noticed before dripping naked in an ill-​equipped bathroom. No «Babe! Can you get me a towel from the closet?!» option in that situation… And maybe this is fussy of me, but I expect shampoos, conditioners, and soaps to be replaced once gone. This didn’t happen once during our stay. Thankfully we had backup.
Overall, I appreciated this hotel for their welcoming smiles, location, and fantastic dinner stories at their expense. Otherwise, move on to the next option kids.

Stayed here twice before. Both times my rate was 65 – 90 $ a night on a weekend. Pretty cheap for the area. Its a little north on canal but everything is still walkable plus you have the street cars which really help. I’ve stayed in a suite and a regular room both of which were perfectly fine. The rooms aren’t huge but I didn’t find them to be small at all. Coffee makers in each room along with basic toiletries. The elevators are super scary… I think they may need an upgrade there. The morning breakfast is great, tons of options– definitely not gourmet but if your looking for something easy to hold you over you’ll have no problem. Parking is also reasonable I think 15 $ or so a day, not bad at all. They will also call cabs for you. Service is very friendly. For the cost I haven’t had a better value… the hotel could do with some upgrades and some of the décor is dated but it didn’t affect my overall stay.

NPS = 7
We stayed at this place last minute while visiting New Orleans. It was alright. We got it for cheap so it was nice.
The place has a breakfast buffet which consists of pancakes, powdered eggs, and some coffee. They also have newspapers downstairs you can read and what not.
The location is great because you can take a trolley down to Bourbon Street. It was very central. The best part of this place was that we got it for cheap, especially since it was UF vs. LSU weekend.
The floors of the elevators were pretty cool too since they seem to have some liquid on them that when you stepped on them, it would move away… you’ll see what I mean when you check it out.
If you need an affordable place to stay while in New Orleans, check this place out.

Okay hotel located in what I would call «sketch ville».
A friend of mine was staying here on his visit to the city. The room wasn’t too bad. It had an area for sleeping with a good size tv and there was an attached «sitting» room with a seating area and a desk and a view of Canal Street. One thing that would get really old is the ridiculously small bathroom. You have to squeeze yourself against the wall in order to get the door to close!
The thing that struck me about this place was the lobby. There seemed to be people who weren’t staying here milling about and the staff seemed pretty indifferent. Even though my friend was just a few blocks from Bourbon, I encouraged him to get a cab and not walk because the area isn’t good at all.

Look I suck at reviewing hotels let’s just get that out of the way right now… if you wanna read reviews of someone who can really break down a hotel for review then check out my Elite Community Manager, Joi“Yelper Darling” B.‘s hotel reviews… with that outa the way here is my review…
I pick a hotel based on location and for the simple purpose of having somewhere to lay my head and clean up so I can be presentable when I go out on the town… I would not have chosen this place if I had been in charge of securing lodging… in my opinion too far from where the people with me were going to want to spend their time… ie, French Quarter, alas that really means Bourbon Street…
However it’s only about 3 – 4 block walk from the front door to Bourbon Street… Anyway the hotel is OK if you don’t mind seeing and wading through a hooker parade/​convention in the lobby after 11 PM… Don’t get me wrong it’s not like you had to fear for your life or worry about being accosted etc… just saying if Bob & Wilma from Cornfield, Iowa or Lester & Thurlene from Waving Wheat, Nebraska busted up in there they very well might be taken aback and possibly a bit appalled, that’s all…
The elevators and their rapidity leave something to be desired but the room itsellf was OK and the bed was comfy and I slept well… This is no lap of luxury place but it got the job done for me and honestly there are better places to stay while in NOLA…

Someone actually gave this hotel 5 stars and had nothing bad to say at all? Really? Based on my experience, I find that an very suspiciously positive review and would even make a wager that that person has some sort of affiliation with this horrible place.
So as to not sound like a total Debbie Downer, let me start with the positives.
1) One of the valet guys, when asked, moved my car from valet to the self park area so that I did not have to drive it myself.
2) There are ceiling fans in the rooms as well as a small fridge and microwave.
3) The room we had accommodated three queen size beds that were comfortable enough, but not as good as other hotels.
4) The trolley is right across the street and is helpful after a long day of walking to the French Quarter, Harrah’s and the French Quarter (4 – 8 blocks away).
Now for the real review that I was stewing over on the ride home from NOLA.
1) Just because a hotel is on Canal Street and near Bourbon makes not a classy hotel. I would say anything a block past Bourbon begins to look like a sketchy area. I saw ladies on the street with rollers in their hair and smoking right next to the front door of the hotel, for goodness sake. NOT SAFE.
2) This hotel has less than 30 self-​parking spots to service a hotel that can hold hundreds of guests. Self-​parking costs $ 14 per night (valet prices for some Austin hotels) and $ 22 for valet. If there is no more self-​parking, you are forced to use valet. Sound like price-​gauging to you? Sounds like it to me! SKETCHY.
3) Remember that haunted house ride at Disneyland with that rickety elevator that just dropped. Well, that was probably a replica of this hotel’s elevator. To make matters worse, although there are two elevators, only one was working the whole weekend we were there! During Sunday morning check out, it took some people at least 30 mins to get to the lobby because the elevator was packed with people from all floors. When I checked in, one of the first things the front desk person told me was where the stairwell was. When I asked if she advise of as such because there were problems with the elevator, she unequivocally said «no.» LIES.
4) In the evening they have a night clerk who has no authority to do anything! She could not even give us a late check out or start a wait list for self-​parking spots. When asked for new batteries for our remote, she agreed but then failed to bring us any despite a second reminder. USELESS.
5) Checkout is at 11am and, when late check out was requested in the morning as instructed (which makes no sense to me as all other hotels I have stayed at accept such requests at any time!), we were advised that we had until 11:30am to check out otherwise we would be charged $ 40 for half a day. WTF.
6) Our party had two rooms. Both rooms had dirty floors with beer caps, crumbs, and, in one room, a blood stain, littering the joint. When the front desk «manager» was advised of this situation, she (feigned?) shock and said she would have it vacuumed. Upon our return to the hotel eight hours later, those same beer caps and blood stain were staring us in the face and taunting us. NOT CLEAN from my experience.
Stay away. Very. Far. Away. In my opinion only.
This review is based solely on my personal experience and reflect my personal opinions. Your experience may be completely different.