Firestone Complete Auto Care

DO NOT go here their service is HORRIBLE!!! I had a flat tire took my car they said they’d fix it right away I had to wait 1.5hours and they charged me $ 22 just TO PATCH IT.
Best part is by the next morning my tire was FLAT AGAIN!!!
Brought the car back again I waited for 1 hour and they said they MISSED A HOLE and that THEY COULNDT FIX IT NOW and they wouldn’t they say why and ask don’t you just buy a new tire??? R u fking serious!!!
I had to fight for my refund…
Took my car to a used tired place and got the tire fixed in less than 10 mins for $ 8…
DO NOT GO TO THIS PLACE… TRUST ME!!!

NEVER AGAIN… these guys are straight up crooks. I brought the car in for a quick oil change and general inspection, next thing I know they need me to replace the entire front axle. The working they used: «The vehicle is unsafe to drive». I went back and forth with these guys, and they kept recommending opening up a Firestone account (another scam with HIGH APR%). I decided to pick my car and take it to the dealer to verify if the recommended service is really recommended! Guess what, the dealer just called and replaced ¹⁄₃ of what was recommended and it was covered by a recall and didnt charge me anything. Not even labor. Dont waste your time, effort, or $$ there.

Not one time but two times on, two separate occasions, did they mess my family over, my sister with her Honda and my mom with her Chevy. They don’t know what honesty and professionalism means because clearly, they give you a time to pick up the cars but never honor them, making my little sister wait 1.5 more hours for her car and my mom another hour for her SUV. Not only that, the mechanics work are highly questionable because when my mom came in for an alignment, there is a paper stats that you can request to see if the alignments are in the green light. When my mom demanded a request for the diagnostic sheet, which you have the right to obtain, the worker clearly did not know how to do his work correctly because my mom saw through the glass windows that the dude had to elevate and lower and elevate the car a couple of times, and that paper was not given to her until another 20 minutes later. The worker did not even know how to get it right, and when my mom made a fuss in the lobby, the poor other regular clients began to questions the managers and workers working abilities also (they asked my mom why she was making the fuss, she explained, and they began to question the manager whether of not it’s true). Don’t think because we’re minorities and are females, we do not know we’re doing, better think twice. The manager tried to dish out coupons and apologized to my mom from beginning to end all the way to the car too. I’m sorry but we don’t take hand outs, we aren’t beggars. We want satisfaction guaranteed. Horrible honoring system and workmanship.

Great service. The place opens at 7am. You can get an oil change in about 30 min for about $ 45. They have a TV and free wifi. I was disappointed to see no coffee was available.

They know me here by name! I buy my tires here and bring my car here when my mechanic friend isn’t free to service my car. My family and I have been bringing our cars here for ten years. The only issue we’ve had was a leak after they fixed a flat tire. They fixed the leak for free, of course, and they took care of my car immediately. If you have the option of leaving your car and coming back later, I highly suggest you do that instead of waiting. Unless there’s a mistake on their part, they take the cars in the order they are brought in.