Four Points by Sheraton French Quarter

Hotel was nice and great location, if you want to party on Bourbon. It was very small, especially the bathroom. No more than 1 person could even get in there at a time. We had a balcony on Bourbon, and that was awesome! No fridge and there was a hidden parking fee of $ 30/​day that we didn’t know about until we drove up to the garage and it was valet only. MUST PAY. No options. Ridiculous if you ask me.

It’s…ok. The front desk staff is WONDERFUL. I’d love to tell you how the bar staff was but the one time we tried to grab a drink (at their hugely advertised bar) the bartender was not present. There was a girl behind the bar, chatting with a guest at the bar, who told me in very broken English that the bartender was on break and would be back in 30min.
The rooms are tiny. TINY. Which, really was fine. We didn’t spend much time in it. My biggest issue is that there was no fridge and it was HOT. SO DANG HOT. We kept turning the thermostat down and it kept going back up. 76° at one point. It made showering and sleeping really uncomfortable. Forget blow drying my hair. We didn’t have a balcony room and our windows were painted shut so we couldn’t even open the windows for air.
The location was wonderful and everything was really clean, I just don’t think we would come back because I can’t sleep in a sweat box.

I booked directly with the hotel, was guarunteed to not be charged until we arrived– they charged my card TWICE. The staff could not have been less interested in accomodating our bachelorette party (16, not chump change at the Jazziest rate mind you).
The bell hops, parking attendants, taxi coordinators and room service were the ONLY redeeming employees of the hotel. Go figure they work on tips so they are at least motivated to please the customer, a lost art.
Moral of the story– Four Points has a wonderful and beautiful location, in the heart of Bourbon and near all the action, however their customer service needs a serious overhaul. Stay somewhere else, many other options!

We had a large group of friends go down for the Titans game against the Saints back in November. I managed to score a room at the Four Points by Sheraton for us instead of the hotel where everyone else was staying. Some thoughts…
— I don’t know how you would get a more convenient location. It is right on Bourbon and you can easily walk to everywhere in the Quarter. However, if you aren’t into walking out of your hotel right into the middle of a party, then you may think twice about staying here. I like partying… and its very close proximity to hand grenades when you need some «rally juice».
— Rooms were surprisingly quiet considering its location. We didn’t have a balcony, so perhaps those rooms are more loud. I did reserve a balcony room with a balcony overlooking the inner courtyard, but construction was going on so she had moved our reservation to a plain room. She said we could still get the balcony, but most guests weren’t too fond of the early, early AM beating and banging outside the window. Point taken… but definitely a bit of a disappointment.
— Nice room, all the standard amenities. It was like a step up from, say, a Hampton Inn, but a step down from the high-​rise Sheratons. The lobby was big and had people in it basically ²⁴⁄₇ since its location was in the middle of everything. Elevators could be a bit slow.
Nice hotel with good location. Definitely stay here if you want to be in the middle of the action on Bourbon St.

I’m literally writing this in the hotel so I won’t forget my experience.
Here are some tips for Mardi Gras on Fat Tuesday
–the best location! You’re in the heart of burbon street
–I saw one review about access to burbon street balcony if you have a regular room, It’s not true during Mardi Gras
— if you have more than 3 people in your room they charge extra per night per person (see picture)
— cons not very friendly front desk staff, bathroom doors suck but who cares you’re in the middle of all the action!

I had a great time staying at this centrally located hotel right on Bourbon St. The staff is so sweet always greeting people. Security was very high at night. I left in the middle of the night to go to the airport and the security walked with me and stayed with me till I was picked up. The room was small but perfect for us. We came to have a good time and not spend to much time in the room. Everything was clean. The beds are so comfy.

This place was perfect to stay at! Friendliest staff I have EVER experienced at a hotel. Every staff member greeted us when they’d see us. Clean rooms and lobby. The windows were a little small/​made the room feel smaller, that would be my only negative. Regardless still 5 stars. Great location, stay here!

Very central location and helpful staff.
Too bad the weather was cr*p and we could not test the pool.
The room was ok for the price — but again, not the regular price as we booked it through Hotwire.
We had to use the computers in the lobby and that worked pretty well.
I would say this is a pretty good choice if you are visiting NoLa: there is no much soul to this hotel (except the outside, beautiful), but it is so convenient to have literally everything within walking distance!

One of the nicer hotels right in the middle If all the craziness. The rooms were nice, the staff was very helpful and best of all you walk out the door and see all the party animals going crazy. This would be in my opinion the best place to stay if you are visiting on it around Fat Tuesday. Not sure how the parking is because it’s right on Bourbon street but this is where I want to be on during Mardi Gras.

This hotel has a great location just two blocks away from Pat O’Briens…right in the «hot zone» on Bourbon. They have balcony suites, garden suites, and suites that are on Bourbon with a balcony shared with other guests’ rooms. The rooms are comfortable (double beds are a bit small).
Housekeeping was a bit erratic — had to ask for towels and service from time to time even though they were knocking on the door every morning at 9 (ow my aching head). I also did not appreciate the street show that happened 3 times per day in front of our balcony. We got the balcony to people watch, not to see a show that was interesting the first time and then became repetitive.
The lobby is very nice, with a spacious checkin and lounge area. Also a nice bar.
The pool is actually pretty big and was under renovation — probably so it is open for Summer 2016.

I am giving this hotel only 2 stars because of the misleading information given on the Sheraton website. First of all, I spefically booked this hotel for the beautiful pool shown in the pictures. In reality, the pool is all ripped up and being constructed on and has super loud drilling that woke us up early in the morning. The noise level, not from Bourbon St, but from the housekeeping and other people in the hallways and above our floor is horrible. The rooms look like they attempted to update them with new beds and a flat screen TV but the rooms are pretty beat up. Paint is chipped and peeling and theres rust in the bathroom. Our first room smelled very mildewy so we asked for a different room which was much better but not great. Lobby is very pretty and looks very nice, but then the elevator looks trashed. Very inconsistent hotel. Photos on website make the hotel look brand new inside, which is definitely a mis-​representation. Sheraton needs to give it some TLC.

All and all, this place is just ok. But the cons of staying here really start to add up.
The location, like others have said, is right in the heart of Bourbon Street, so I expected noise and brought ear plugs. They worked the first few nights, but Friday and Saturday it was impossible to get any sleep. Walking back to the hotel at the end of the night is also unpleasant because of the people who have not called it a night yet. It’s difficult to navigate through them (although that’s not really the hotel’s fault)
My main complaint is the bathroom (really the doors). They are charming little French doors and add to the theme of the hotel, but they do not really close and offer limited privacy in the one place ya really need it! If you’re staying with someone, they’ll hear every little thing.
The pool also broke the day before we arrived. Bad luck for our group because we’re from a colder climate and were looking forward to swimming a bit.

Not much else can be written about this hotel… on Bourbon, balcony view, efficient staff, great location. Enjoying our stay and the Tropical Itches from across the street. I will say for the price they could hook a sista up with free breakfast or some free beignets.

Great hotel for Bourbon Street lovers. We stayed in a mini suite and the room was spacious and nice. One warning, no refrigerator in the room which not only means that you can’t keep drinks cold, it also means the ice machine runs out of ice often. Great balcony for people watching. I’ll echo the other reviews, if noise bothers you don’t even think about a bourbon balcony. The trade off is that you can be on bourbon without being in the middle of all the craziness down below.
My one complaint is that the hotel does not monitor what goes on outside. I have nothing against the homeless that hang out on bourbon, however, there was a group of them that hung out all day and into the night just below us shouting obscenities and even starting fights during a street performance in front of our room. I had to call the desk and inform them about this, after about 20 minutes the police showed up since one fight began escalating into a much bigger problem.

Well the location is fantastic and the overall facility is nice, I had two issues that may have just been our room– the shower was weak and the room struggled to get cold. I was there with some friends in other rooms, and none had this problem. may be an anomaly.

I have stayed here several times, both under the current four points brand, and when it was the Ramada. Nice, clean hotel located in the heart of the wonderful (but not so clean) French Quarter. Rooms are kept well, and front desk is helpful with various personal items (if you forgot them). I got a free Barbasol (small) from them last trip. They handle security pretty well, and the hotel bar is small but nice.

THE GOOD:
Greatttttt location if you’re looking for party central, then yes this is where it’s at, hand grenades, willie’s chicken (if you don’t know what this is yet, you will know by the end of your trip, reallllllllllly good late night munchies), bars, music, central location to evvvvvveryyythang walking distance to so much!
Easy going staff that was willing to help, friendly, and seriously how many times did we deactivate/​lose our room key and they didn’t bat an eye at making a new one.
A friend of ours had room 200, which faced bourbon street, and had a HUGE wraparound balcony, that was fun to have get togethers, and throw beads for that mardi gras experience ;)
THE BAD:
The hotel room can have stank smells, older place, bathroom is kinda funky, no vents.
THE UGLY:
This place is just not luxurious by any means, we stayed in a courtyard garden view room with a balcony, and this room only had 1 window, talk about fear of claustrophobia amped up.
P. S. bourbon street really does smell like horse dung.
Food suggestions:
1) Stanley’s very close by, and amazing brunch (as recommended by a friend)
2) Café beignet, walking distance but such a quaint little restaurant with better beignets than Café Du Monde.
3) Acme Oyster for the chargrilled oysters, don’t worry about the other stuff.
4) Oceana grill for the cajun jambalaya.
5) HAND GRENADES for that cheap drink thrill.

A good hotel with a great balcony. However, only stay here if:
You are going to LIVE on bourbon street
You do not mind an incredible amount of sound at night
You do not mind stepping over drunk people to get back to your hotel
You do not mind having to walk because the airport taxi can’t drop you off at the hotel itself
Otherwise, its a decent hotel with a pleasant staff.

You can’t get a better location in central New Orleans. Right on bourbon st. It has a pool and every room has a balcony.
Try to get a courtyard room on a high floor– it faces the sun and the skyline.
Rooms are modern and very clean. Can’t fault this place– it’s very affordable too.

FP did a great job of keeping all of the riff raff outside. Sure, literally one foot out of the front door there are panhandlers, drunks and other various vagabonds, but you can rest assured that the front door security will keep them all outside. As for the rooms, they’re above average. Nice beds, clean and quiet (we had a garden facing room). I can’t really speak for the food/​drink that the hotel offers bc outside of the hotel is the mecca of good eatin’ and drankin’. Room service? Offered, yes. Ordered, nope. You bum. Walk across the street for some real eats. The staff was nice and the bellman had a cab waiting for me outside at 7am as requested. If I were visit this filthy street again, FP is a lock for my stay.
–1 star for the lack of a fridge, small bathrooms, and our AC didn’t work :-/