Greyhound Bus Lines

Worst bus station ever! The people are rude for no reason and I thought they stayed open 24hrs my boyfriend had to sleep outside for over 10 hours until 5am the next morning. Never using this bus station again

That’s how Greyhound takes care of their customers. People sleep on the floor!!! They have been waiting for over EIGHT HOURS for the bus!!! YOU SUCK!!! Expensive for nothing. Megabus is waaaaaaay better than you idiots! If you do not know how to run a company, just shut down your damn business!!!

Let me first say that I am a regular Greyhound Line traveller and have been for more than 10 years. So I know what to expect from the drivers…
I was so happy to be able tto book a ride (late in the day) out of New Orleans on Monday, ⁸⁄₂₇ to evacuate north to Atlanta. Thank you, too for arranging for a second bus instead of closing when tthe one bus wass full :)
The service (from drivers) on the 13 hour ride, were howevr, lacking.
Driver #1: Hi, I’m not your regular driver, I’m just here to get you to your destination.
REALLY? There was no other introduction llike his name, or indicating that it was a non-​stop to Mobile, AL and it should take xyz time. We will make a stop to pick up another driver in/​at _​_​_​_​_​_​_​_​. There were no non-​smoking instructions, music and telephone call volume levels, bathroom location, etc.
When we stopped in Mobile to «get the bus serviced» they forgot to check the bathrooms for toilet paper. Had to ask for some in Columbus.
When the 2^nd driver boarded, she did not introduce herself, don’t even think she said HI, nor did she announce that the next stop was Montgomery, xyz hours away.
Then we another driver who also chose not to talk to us. WoW!
When the drivers did ak, spethey were nice, don’t get me wrong, I simply think they could have been more sensitive to their riders who
These comments are not for me so much as they are for the many new customers who have never ridden in the American bus system. There were young college students as well as internaional visitors from the UK, all running from a Hurricane.
I, totally appreciated being able to get off at the airport, as my sister lives about 90 minutes south of the airport and she didn’t have to go into the city and I didn’t have to grab a train! Thanks.

This is dedicated to you, vile, evil, lazy greyhound bus line employee. As the first to review, and probably the only, this will probably be no more than hot air getting lost into the internet ether, but as a form of catharsis, let me say this: you are terrible at your job and an unsympathetic, cowardly human being!
After already having had some big travel hiccups trying to head from New Orleans to Nashville when a friend could no longer drive me there, I decided to take a greyhound bus. I bought a ticket online for the 9:30 PM bus, which would take 14 hours (no problem, I’d be asleep through most of it) and get in the next afternoon. I arrive at the station at 9:13. Last bus of the night, next one leaves at 7:40 the next morning
Why do I know that fairly arbitrary arrival date? Because when I walk to the ticket counter, the line had been roped off. An employee is behind the counter, idly clicking away on the computer while flirting with a Sheriff deputy, but the counter was closed down with a sign that said «Closed at 9:10»
I move to the side of the line and wait for a bit for the employee and the deputy to stop chatting with each other (they clearly see me), but this doesn’t happen and I finally have to interrupt them with an «excuse me.» They both look annoyed that I’m there. Jesus Christ, how could I, a traveler in the bus station, need help from station employees.
I explain that I bought my ticket online in the morning, i just need to have it printed out.
Evil lady rolls her eyes, «we’re closed.»
No, i explain, i don’t need to buy a new one, it’s bought, it just needs to actualize and i’ll be out of here.
«Not here, we’re closed.»
I ask what time it is
«9:14»
You’re kidding me, i said. It’s important that i make it to Nashville tomorrow, I’ve made all kinds of arrangements, i say.
These two jagoffs get angry at me. The greyhound employee rolls her eyes and looks at the deputy, all the while clicking away at the computer (THE COMPUTER, the same goddamn computer that will make all this go away. You TAUNT ME, keyboard clicks) and the deputy interrupts me in a ‘you need to CALM DOWN or else’ kind of tone and says some people that HAVE tickets might not even make it on the bus.
I look at the line and there are maybe 20 people in line. Everybody will make it on the bus. But that’s beside the point. I have a ticket! You just need to print it out for me! At least give me a SHOT! Let me be a contender.
I say i’m sorry, i’m not trying to cause a scene here, but you’re still here and the computer’s clearly on and i just need my ticket so I can at least TRY to catch the bus.
Evil lady snickers, «you can’t be gettin no special rules,» and i hear them chuckling as a I, flabbergasted, walk away.
The next morning I tried to catch the 7:40 am bus (this time getting there at 6:30 am), but that was sold out. The next bus wouldn’t get me in till 4 in the morning, and after a point I said f*ck it and bought a plane ticket. The 240 dollar non– bus ride. Perfect!
I got into Nashville at 1:30, right around the time I would have if that strumpet had inconvenienced herself and done her job 4 minutes after the counter closed.
There are moments in ones job when, with very little effort, one can either make someone’s day or completely ruin it. This succubus was still behind the counter; the computer was still on, she was still working on it. There was no line of people behind me asking for favors as well. She was simply lazy and perhaps a little jaded and ruined my night. You hate your job, I get it, but it’s your f*cking job. Do it.
So thanks guys, thank you so much for such awesome customer service! Really made my night!