Metropolitan Gastroenterology Associates

Beware… They constantly overbook. I had a 2:45 appointment and I walked out at 4:30 without seeing the Doctor. They staff was very unprofessional and made me feel like I am the one who should apologize for leaving. When I told them I had to leave there was no «I’m sorry». I was just told that «You can reschedule at the front desk. I will not be returning here as I have found a new GI Doctor.

Today was my first experience at this doctor’s office and I am pleased to say it was a comfortable, easy experience. I was pleasantly surprised by the friendliness of not only Dr. Awtry, but the entire staff from the moment I walked in. The office itself looks a little outdated, but the employees made up for it by a long shot. Talking about the digestive system is naturally an uncomfortable topic, but the ladies and Dr. Awtry have a funny sense of humor and made me as the patient feel completely comfortable. I would say they have that southern hospitality feel about them and made my experience strangely enjoyable considering its’ specialty: digestion. The waiting room was a little crowded but easily overlooked because of the customer service and quirky employees.