Mid-City Smiles

I scheduled an appointment for a second opinion with Mid City Smiles after a new dentist told me I had 5 cavities (I haven’t had a cavity in years, so this made me suspicious). I brought the x-​rays from the dentist I had just seen with Me. Dr. Tingstrom examined my teeth and then sat me down to review my x-​rays. She spent about 10 minutes explaining to me why she thought the shadows on my x-​rays did not need to be drilled. She said that she prefers to watch these shadows to see if the enamel will re-​calcify in the next 6 months. I appreciated her time and thoroughness in explaining when to drill for cavities. I didn’t have to wait long to be seen. I will be coming back for a second appointment. I left feeling like I had credible information about my x-​rays, which I did not get with the former Dentist’s office. Thank you Dr. Tingstrom for your time and careful listening, this is such a rare quality to find in any doctor.

The rating is not for the dentistry care but for the reception, because that’s as far as I got. Reception gets only one star, but I’m giving another because of first-​hand positives I have heard from friends.
Here is why:
I walked in about 5 months ago to make an appointment and after the receptionist finally noticed me, and they told me their next available was 3 months away. I had heard great things about the place from friends and even met the dentist and he seemed friendly. Obviously this place does great business in terms of quantity as it’s always packed and they have a large staff. I went ahead and made an appointment 3 months in advance since I wasn’t in a hurry, and gave them (verbally) my information including birthday, phone number, address and email.
On the day of the appointment I arrived 15 minutes early, and was told my appointment was cancelled. I had to ask why, and the receptionist told me they had called and I hadn’t answered to confirm. I had not received a phone call from them, so I asked her what number she had for me. They had written the first number down wrong, so it was not my fault.
The receptionist seemed to act like it was my fault, and did nothing to offer to reschedule or otherwise help me. I asked when the next available appointment was and she said 3 months away. So I have to wait another 3 months because you made a mistake?
I asked if there was a waiting list, and was told there was. I asked if she would put me on it and call me, and she said she would, as cancellations (like they cancelled mine apparently) happen a lot.
Three months went by and they never called me. But they did send me an automated birthday card on my birthday!

I wanted to really get a feel for this office before I wrote a review. I admit, I get extremely nervous when I go to the dentist, but I felt very much at ease here. I came because of so many great reviews, and I’m so glad I did. As long as I am in New Orleans, this will be my dentist’s office.
You’re immediately greeted as you arrive and check in. Because this place is so busy, unless you are going for your first visit, I wouldn’t make a big effort to be super early. On your first visit, there is paperwork to complete.
Once called in, you’re taken to a station, seated, and we did x-​rays my first time. My hygienist was extremely nice, there was really good music playing, so I was at ease. The cleaning was quick, and then Dr. Anderson came in to take a look. So friendly, went over my x-​rays with me to tell me what I might need moving forward, and even touched up a couple of spots.
We planned future appointments, and when I asked about the possibility of Invisalign for me, Dr. Anderson gave me immediate feedback and provided notes to the front desk for a quote. They itemized how much would be due and at what appointment, and the plan for the process is 6 – 8 months faster than what I was expecting.
This place is constantly busy, which might feel intimidating, but I really think it is because they get such a high demand. I did have to book two months ahead for the dates I wanted, but they can still squeeze you in if there is something serious going on.
I’ve already referred two colleagues, and they are now spreading the news as well. This place is worth trying!

I’ve been coming here for 10 plus yrs never like coming to the dentist til I found Dr Anderson not to mention Melissa is the best hygienist I’ve ever had. Office and exam rooms are very clean and tidy. Staff is always very helpful and nice. Also always on time it’s a plus never having to wait.

I love this place!
As someone who has not had dental insurance since we were still using pagers and we all listened to *beeep* *beeeeeep* *screeeeeeeech* to actually log onto the internet, regular visits to the dentist have been non-​existent this century for me. That is until Obamacare made health and dental insurance actually possible for those self-​employed like myself. Yay for Congress actually doing something other than hookers and blow!
Being that it had been years since my last dental cleaning, as soon as I got dental insurance through Blue Cross Blue Shield, I went about researching dentists that accepted it, and this place both accepted it and had high Unilocal ratings, so I excitedly made my first appointment, anxious to have white teeth once again.
And guess what? Afterwards, I had white teeth once again and a big smile! Everyone here is super friendly. It’s a comfortable, inviting place, with warm people, and I’m as fortunate to live so close to it as I am fortunate that the Affordable Care Act actually passed, albeit like a kidney stone through the urethra of Dickville.
Hurray for affordable dental care! Hurray for Mid City Smiles!
Hurray for Dickville!

Love the friendly, experienced staff! Nice not to feel weird about going to the dentist.

Awesome all around!
From the atmosphere, to the staff, to the hygienist to the dentist.
So sweet, kind and accommodating. They were punctual and ready to roll at our appointment time.
Very clean environment as well. We’ll definitely be back!

I just picked this dentist because it was on my insurance provider list and close to my house. Great find! Everything about it was easy. The hygienist, Betsy was friendly and gentle. Dr. Jessica Tingstrom was very thorough and caring. Everything involving my insurance was taken care of before I even arrived, so I left there with a sparkling smile and my money in my pocket. I have already made my next appointment in 6 months!

Great experience. The office is right off Canal near the Womac law building (have never been inside, but I always see that office/​house for some reason). They have dedicated parking off to the side. There was plenty of street parking, however, so I just parked on Canal.
Inside, the décor is relaxing with an open layout and the bilingual staff is a nice plus. Mostly, I just appreciated that they didn’t judge my coffee/​tea stained teeth. Melissa did a great job and it wasn’t awful (after not going for 2+ years, I thought my teeth would be much worse!). They reviewed my xrays and the doc came in to check for any potential spots I’d need a fix up. Overall, very professional. I was in and out, once I got to the cleaning part, in about 40 minutes.
I will definitely be back in 6x months for a regular cleaning and will recommend this place to co-​workers/​friends who have the same insurance.
Hints: Saturday hours! If you cancel w/​in 24 hours, they will charge you (you’ll sign paperwork on it when you are in-​house) — which is a great idea. They send you a text message reminder of your appt, which is helpful.

I visited the office for the first time today and I can honestly say that I couldn’t have asked for more.
I hadn’t been to the dentist in quite a while and my last experience was horrific, so I was a bit nervous. When I walked into the office I was immediately put at ease because the interior was very nice, clean, and had a very relaxing atmosphere (a stark contrast to the last place I visited). The exam room was extremely clean and tidy and the chair faces a wall of windows that look out onto a landscaped area. The whole set up made it feel very spa-​like.
The cleaning and exam were very thorough, quick, and relatively painless. WHEW. Everyone on the staff that I interacted with was super friendly. I’m looking forward to my next visit. Did I just say that?! Yes. :)

I have spent many years since childhood holding on to dental fear based on past experiences. Mid-​City Smiles, recommended by two good friends, has me feeling better than every about going to the dentist. My husband and I both went for checkups and cleanings today, and had a thoroughly positive experience. The staff is positive and professional, and I particularly enjoyed working with Betsy, an excellent hygienist. Betsy was very kind and gentle, and showed such sensitivity during my visit. My husband was also extremely pleased with the hygienist he worked with today. Thank you so much, Mid-​City smiles, for helping be me so much more OK with visiting the dentist. You all are wonderful!
**Also, be sure to ask about the Theodent toothpaste, researched and developed right here in New Orleans.

Let me preface this by saying I am terrified of the dentist. Completely phobic, panic ensues, etc.
Scheduling: I called in January to get an appointment, but it was a little tough for me to get an appointment that would work with my schedule (I teach, go to school two nights a week, coach cheerleading, and work in a restaurant. Whew.) So we scheduled me for the first week of April, with the note that if anyone cancelled on Ash Wednesday, they’d call me and get me in there. Here we are, Ash Wednesday, and Dayana called (she’s super nice) in the morning. Someone cancelled, and I’d gotten the appointment. Great! But I had no time to mentally prepare for it.
Now, onto the visit. I got there ten minutes early for my appointment. Dayana gave me my paperwork. I filled it out, then tried to Fruit Ninja myself into calmness. Didn’t work, because they were very prompt with my appointment time. Melissa took me back, and, upon noticing how nervous I was, asked if I wanted to get nitrous oxide so that we could get the cleaning done without me freaking out. She even went and found out how much it would cost for me. I went for it, since I’m such a big baby. Melissa was very nice and helpful, and cleaned the heck out of my teeth while I played games and sang songs in my head.
Dr. Tingstrom came in shortly after and took a look. She was also very friendly. Everything was fine, and I scheduled another cleaning for 6 months from now (even though I’ll probably need to be gassed again).
Bottom line? Super friendly place to go get your mouth violated.

This is without a doubt the nicest dental office in New Orleans. It is clean, modern, and the staff very very professional and friendly. What impressed me the most was that they did not try to ‘nickel and dime’ me with services I did not need. Dr. Anderson and his staff truly seemed to care and were very honest about what I needed to have done. The new porcelain veneer looks GREAT — thanks so much to Mid-​City Smiles!

I’m a new patient here, and basically started going there because it’s really close to my house. BUT when I first went there you’ll notice a very professional, friendly and bilingual staff. The waiting area is very clean and nice. The dental hygienist is very straightforward and honest, which is very helpful. They’re not there to take your money and perform unnecessary tests and x-​rays. The doctor is friendly and knowledgeable and can tell a lot just by looking in your mouth. The doctor is not in a rush when he’s there, and will see to it that he answers all of the questions you have. I recommend them constantly, especially to friends that also live in my area.
Minus one star because the wait there is very long at times. I always schedule appointments way in advance and usually wait between 45 minutes and 1 hour before I have any work done (cleaning, etc). Seems like an unusually long wait to see a dentist.

Everyone was very friendly and did an excellent job without pushing products or services on me. I called about three dentists to get in before the end of 2010 and this was the only place that could give me an appointment that quickly. Plus I can walk there and they have Saturday hours.

I FEAR the dentist. But maybe not anymore! I am a tooth grinder, and had worn down my front tooth so that eating, drinking, even breathing, was hurting last night. I called Dr. Anderson’s office this morning, and they rushed me right in for a quick fix. Getting married this weekend with a huge toothache was NOT an option for me. The staff at this office were so accommodating and friendly. it was actually (I can’t believe I am saying this) a PLEASURE to go here! My problem was taken care of lickety split in the gentlest, most attentive way possible. No wonder this office is popular for pediatric dentistry. I highly, highly, highly recommend Mid City Smiles!