Nawlins Cab

Found this business via Unilocal.It was my first time in New Orleans and I needed to book airport transportation for a group. Nawlins Cab has a memorable way of picking up the phone: «Nawlins Cab — where yat?»
Their website is pretty straight forward and allows you to book or pre-​book transportation. This is very handy if you are booking car service for a group. You simple type in the date, time, pickup and drop off location. You receive an email confirmation, as well as driver information. I had the driver, Muri, call me to confirm the trip, and I had email and text messages indicating the status and arrival of the driver. The process was easy, modern and professional. I would book using Nawlins Cab again when in town. Thank you!

What’s worse than bad cab service?
No cab service. Zero. As in no answer after relentless yat singing on hold.
You know what’s worse than a dispatcher never answering the phone?
Using the recommended app, getting a cab dispatched, and then the dispatched drivers canceling — repeatedly.
Don’t waste your time.
There are no good cab companies in New Orleans anymore. None. I’ve tried them all.
I hate to admit it, because I believe the «sharing» economy is the «stealing» economy, but truth be told, if you need to get somewhere, call Über.

The driver missed the exit I believe on purpose. He didn’t know where we were going but did not use any sort of GPS. I hate to be age discriminatory but I think it’s because he didn’t know how to use the GPS.

NO STARS… I confirmed a pick up on their app and I called to confirm to double check they would be picking me up at 5am. They confirmed I would have a taxi at 5am. I was notified at 5:20 via email after calling the dispatcher for 20 minuets with no answer, that they had no drivers for my pickup. I had to get my sick wife to take me to the Airport. TERRIBLE service, do not use this company.

I was impressed by their site and availability of an App to request a cab. I also liked that I could use a credit card without issue, it seemed like a cab company that could rival Über. Sadly, this was not the case.
I tried to get a cab from the airport, but gave up after waiting 15 minutes for the App to contact a driver. I gave them another shot returning to the airport, and got a driver quickly this time. He seemed friendly enough, but as we approached the Airport, the same old NOLA scams began. His internet was down, and we needed to use cash. Why not mention this at pickup? We had no cash, so then he wanted us to buy him gas in exchange for the fare. Or stop at an ATM to get cash. And then he called someone for us to give our credit card number to. On his phone, who knows who that might be?
We called the main number and paid for the cab over the phone, still sketchy, but we had no other options. Shame on me for not sticking to my established routine and confirming the credit card at pickup. Über was perfect for every other trip in New Orleans, and this highlights why they need to be allowed to service the airport as well.

Best cab company. Every car was clean, every driver was friendly. Leanna became our instant favorite and even sang us a song (which she crushed). She also had coloring books at the ready… basically it was as close as I will ever come to the mambo taxi scene from Women On The Verge of a Nervous Breakdown, which represents the high watermark in taxiing either fiction or non-​fictional. Leanna for president.

Another last minute call for me. My ride bailed on me this morning, and as the car is still in the shop, I needed to get to work! I don’t know why I switched when Metry was oh so fine yesterday, but the driver led me to believe the dispatcher didn’t like to send drivers to start their fare in New Orleans. Well, I tried Nawlins even after reading the reviews. The online booking was fast, easy and pretty cool. The driver was about 5 minutes after the time I asked for, but I was last minute ordering, and in all secrecy, I would still get to work an hour and a half before I needed to be, so all was good. The driver was polite (not very friendly though), the ride was quick and decent price. I did know where I was and exactly where I was going, which may have made all of the difference.

We called this company the night prior to arrange for transport to the airport but they did not show up. The morning of we were unable to reach them by phone and could not summon one via their phone app.

I am not a regular user of the cab service in New Orleans. But planning a night out with my wife’s parents for dinner was very important.
Called two days ahead to find out the best way to secure a cab for the event. We were dining in the French Quarter for their visit to our City.
Total and complete failure on the part of this outfit.
Calling, using their web site, and waiting and waiting to be finally informed there was no service available. And an offer to connect me to other cab compaines in the effort to obtain transportation was another waste of precious time.
Nothing worked.
In a desperate effort as the time rolled on to the dinner hour went to United Cab web site. Got on line, registered, ordered and the cab picked us up and arrived at the restaurant prior to the time reserved for dinner.
After dinner again requested a cab on their web site and had transprotation home with no problem.
Needless to state my future efforts to use cab service in New Orleans will be with United and NOT Nawlins Cab.

I stayed in NOLA for 4 nights and was around and about the quarter at all times of day and night. Never once did this cab company fail me. Each time, I got a clean car and a fantastic driver. The app was so easy to use, and I never experienced anyone taking the long way around to bump up the fare, like some others mentioned.
Though they were all great, I’d really like to point out that driver Shelly from this company went far above and beyond for me on multiple occasions. She gave me a direct line to call her, and allowed me to schedule with her as well. She was beyond kind — provided recommendations for the city, and pointed out different things within the neighborhoods.
I’m so glad to have used this cab company, and will be sure to use it upon my return.

Lyft! Über! Flywheel! Please, for the love of god, come to this city. The cabs here are TERRIBLE. What a great, corrupt lobby they must have here.
I waited one hour on a cab from Nawlins. I also spent 45 minutes trying to reach a human being on their phone line — it either rings busy or puts you in a automated loop. After finally reaching a human, she told me that they were really busy, and the cab would arrive when it did.
We had to cancel our plans for the evening because we couldn’t get a cab. Getting married here is going to be a cinch.

Nawlins Cab is a real premier provider of transportation services in NOLA. They are especially focused on ensuring the safety and security of their passengers, including students from the universities.
Drivers have background checks and must adhere to a zero tolerance policy. I don’t believe there are app based transportation services that have the extensive requirements that Nawlins Cab has for its drivers nor the extensive commitment to passenger as well as student safety and security the company possesses.
We are from Phiiladelphia and our daughter is at one of the universities and uses Nawlins Cab. It has been a great experience. Drivers show up, are professional, make sure that she gets where she needs to be and gets back.
As a parent, this is paramount! I would encourage parents of university students to call Nawlins Cab, speak to them about setting up an account for their university student and speak to them about their commitment to service, safety and security of their passengers.

The worst cab company in New Orleans… they left me stranded! I preordered a cab the previous day for a 4:30am pick up to the airport. At 4:45am, I called because my cab hadn’t arrived. I was told by the dispatcher «sorry darlin’ there are no cabs available.» I called United and they arrived in 5 min !

I had a wonderful experience with Nawlins Cab on Thanksgiving Day. First of all, I love that they have an app where you can order a cab online, and even schedule one in advance. I was nervous about it since I needed to get to the airport on Thanksgiving morning but they called me an hour ahead of time to confirm, and showed up right on time. The driver, Reuben, was wonderfully friendly and didn’t at all take seem annoyed that he was working on Thanksgiving. Also, he took a credit card without any complaints, which I sometimes find happens with cab drivers. Nawlins Cab is my go to cab company from here on out!

Taxi driver was a dick. Didn’t plan good for the marathon, so he couldnt get us to our hotel. Dropped us off a mile from our hotel and we had to walk with our luggage through the crowds of the marathon for a mile. You’d think as a taxi driver at the airport he would make a point of knowing what is happening in the city and make appropriate adjustments to his route. He wouldn’t take our credit card, which I believe is illegal, and made use dig through our pockets to scrap up the cash to pay him. Falling short of taking us to our hotel, he didn’t even give us a discount from the airport flat rate. He was a total douche.

Nice attempt toward implementing modern technology but, Nawlins seems to have forgotten some of the basics. One taxicab showed up twenty-​five minutes early, several haven’t shown up at all («reservations aren’t guaranteed») and many attempted rides were cancelled after ten minutes of listening to the most maddening telephone jingle known to man.

Called at 6 for a cab at 650. Never arrived. Called the company to see what the issue was, and was told «reservations aren’t guaranteed.»
Welp, you could have told me that from the get-​go. Thanks for making me drive to Louis Armstrong Park past dark!

This is the 21^st century, if my neighborhood coffee shop has a working credit card machine, so should cab companies. My one and only Nawlins Cab experience started off fine but ended up a disaster.
Upon arriving at the airport, the driver told me the CC machine wasn’t working (I live in New Orleans and know just how frequently this ‘happens’ so you’re forced to pay cash). I told him I was out of cash so he tried to use his Square on his phone. After literally 15 minutes of swiping the card and playing with his phone he told me it wasn’t working either. (Keep in mind I’m trying to catch a flight here).
Finally, he asks if I’ll go inside and use an atm. At this point what little tip he had left was quickly diminishing. First ATM I tried wasn’t working so I walked around to find another. After about ten minutes the driver calls me and says he got the Square working…
I went back out to pay my fare. This whole ordeal lasted upwards of 20−25min upon arrival. No tip was left, will not be using Nawlins Cab again until I’m guaranteed all of their cc machines are fixed. There’s simply ZERO excuse for this.

Uh… well. Let’s just say this: they are fast to show up, but you really better know how to get where you are going, because you are going to have to give your cabbie directions. At least, that was my experience.
A friend and I were going from Tchoupitoulas to Oak Street. I thought it was an easy enough job. Well, the cabbie had no idea where Oak Street was and we had to give him turn by turn directions: «left here, right here». I guess that’s no big deal, but if I didn’t know the exact way myself, I would have been up a creek without a paddle. Why would a cab company hire someone who doesn’t know their way around?
Also, it was eerily quiet in the cab. Aside from us giving the guy directions, it was silent. No radio, no nothing.
I will avoid this company from here on out.

So I’m a cab newb. I never have «called» a cab to pick me up from my house before going out, never hailed one on my own… if I went to New York City, I’d probably need a great pair of walking shoes.
All this in mind, a 5am flight that required me to leave my house at 3am made the cab scheduling inevitable (no matter how much my boyfriend loves me :))
I chose Nawlins Cab because I had seen them around town, they looked clean, had some good reviews from friends and they have an app. I didn’t want to risk this important of flight on an app, so I called «the old fashioned way» and scheduled my crack of still night pick up.
2:45 rolls round, and the zombie that I am gets a phone call confirming the pick up and then another one 5 minutes till confirming the driver was outside (surprising ’cause most people get lost).
Oscar was driving a Prius, and we talked the whole way to the airport to prevent my narcolepsy from setting in. Super clean and the temperature was perfect. I sat in the front but the back looked spacious enough. Flat rate of $ 33 so no ticking upcharge anxiety :). Oscar was super nice and gave me his direct line Nawlins Cab biz card for future needs.
I’m glad I put on my big girl pants and called, as is my still sleeping boyfriend. Will add to my review when I try out the app!