PetSmart

This Petsmart is very nice it’s clean it’s big and the people are really willing to help you which I’m finding very unusual for New Orleans so it’s really great to have somebody that wants to give you customer service I broke my leg and I over the phone Jasmine was able to help me she went out of her way to comfort me and to make it easy for me to buy our pet supplies so the manager really needs to recognize Jasmine for her customer service this is now definitely my Petsmart

This store is SO much better than the Petco on Tchoupitoulas. At least for cats. Really wide selection of toys, food & supplies.

Me and my fiancé were visiting New Orleans from Chicago for couple of days and decided to give our cute Dende a bath. We sent our bichon to petsmart in Chicago millions of times and they always wash and brush him very well, so he looks like a little polar bear every time he leaves Petsmart and his fur is fluffy at least 5 – 7 days even if we don’t really brush him.
This petsmart didn’t do good job. They just gave him a bath and were lazy to brush him well, so at the second day he already looked curly and at the third u could say nobody brushed him 2 days ago.
The same amount of money but such a different service!

Whoa! This PetSmart is really huge and way bigger than the one on the Westbank.
My cat has been having stomach issues, so I stopped in here to talk to a pro about maybe switching up her food. He pointed me in the direction of some «nature based» food that is more plants than meat because apparently meat can irritate older cats stomachs. It’s a whole thing! While I didn’t purchase the food, the guy I talked to was quite knowledgeable and he definitely knew what he was talking about.
This store has a great selection of toys, food and all the other good pet stuff you could want. They have cats up for adoption in the front, and in the back they have fish, reptiles and small furry creatures. There was one bearded dragon who kept eye contact with me the entire time and I think he wanted me to take him home. Fun fact: I used to have a pet iguana and I would love to have a bearded dragon, but today was not the day.
Anyway, I love the new and nice store. I am thankful for the helpful staff and cat food education.

I previously only gave this place 2 stars and declared my allegiance to Petco but recent visits to both stores has caused me to make a 180. For one thing Petco is further away but I’ve always liked going there and have always found what I need for my dogs. PetSmart is literally just around the corner and while they don’t carry the food I like to feed my dogs, they do carry all the other stuff I need.
Two big things that Petco did that I didn’t appreciate were: (1) they suddenly stopped carrying the food I was feeling my dogs and (2) they suddenly stopped carrying the treats I like to get for my dogs. That’s pretty much all I go in there for so I don’t really have a reason to go back any time soon.
Another iffy thing about Petco is that their prices for dog toys are higher overall than PetSmart. I have two big greyhounds that like to destroy toys, so although I sometimes splurge on a fancy toy, I also like to pick around the bargain bin. Petco’s bargain bin is really affordable but total rubbish compared to PetSmart where there have a much wider selection of $ 3 — $ 14+ toys that are reasonably discounted from their original prices.
PetSmart does carry the treats (Milk-​bone marrow snacks) Petco discontinued and they were even on sale! ($ 1 off). I also picked up a new pair of dog nail clippers and a fuzzy bull frog squeaky toy for reasonable prices. I didn’t plan on becoming a PetSmart regular but I like the location better than Petco and I think it is a better store overall.

I’ve had a couple decent experiences here. I’ve started a fresh water fish tank (10 gallons) and was looking for some good starter fish. The employee who helped me on my first trip gave me a full rundown on how to take care of the tank and what accessories she recommended (heater, light, etc…). And she recommended a couple starter fish that were cheap and durable.
Alas, after a few weeks both fish had died. My ammonia levels were too high. So I did some research and changed a few things and came back recently for a plant and 3 new starter fish. It took a few minutes to get someone to help get fish (in fact, my SO had to go find someone). But the employee who ended up helping us out was very friendly and enthusiastic.
This store pretty much has everything I seem to need; I just need to do a better job of taking care of my tank.

I give the grooming department five stars for sure. My dog had an absolute panic attack in there and the sweet ladies working were so awesome about it! They did as much as possible and were so sweet with her after she had a complete meltdown. I am so grateful they weren’t upset or mad. Jessica & her team were fantastic.

Pretty solid start for this PetSmart. Employees are pretty friendly and always offer to help. Well stocked and organized. Join the perks program (fo free!) and save some serious $$!
*People do not stop driving in the parking lot so be careful because they will hit you.

I stopped in for the grand opening to get some treats for my cat that were on sale. It’s a nice location for a Petsmart.
They have a good variety of products for dogs, cats, birds, fish and other little critters. — The typical selection you would find/​expect at any Petsmart location.
The cashier was sweet and helpful. I got what I needed and headed out.
The parking lot doesn’t seem like it will be adequate for the volume of cars that you would expect from all of the big name stores that are opening here. Hopefully, it will all work out.