Riggs Elizabeth E, DDS

Great dentist. Great staff. Highly recommend.
I’ve been a patient of Dr. Riggs for over 3 years now, and I confidently refer her to everyone I know who is ever looking for a dentist. She and her staff are extremely competent and have great bedside manner. They clearly explain what they are doing and what my options are. They have given me great advice for home care that has improved my oral health and actually reduced the amount of work they have to do on me. I have always been extremely satisfied with each visit.

I’ve been afraid of the dentist ever since I was little, but Dr. Riggs has cured me of this! She and her staff are so friendly, I actually look forward to my appointments. I’m a huge baby, so I’m always offered a blanket when I go in and her assistant has held my hand during injections. Not only is the bedside manner great, but the work itself is wonderful. I’ve been self conscious of my smile since getting braces in middle school and now I love it! I had a cavity on a front tooth that always bothered me but no dentist wanted to fill because of cosmetic reasons. It was the very first bit of work Dr. Riggs did, and even my husband can’t pick out tooth it was. I’m looking forward to continuing treatment with Dr. Riggs and I recommend her to everyone I know.

It also seems the office no longer has a receptionist. Made my next appointment with the hygienist but when I called to follow up, no one answered the phone even during business hours.
Dr. Riggs is very pretty. Her staff is pretty and nice. Her waiting room is pretty.
Those are the only positive things I can say about this place. The wait time for simple appointments are always at least 30 minutes. Dr. Riggs is always pushing additional services on me before completing what she started. I am so disappointed by this office, I have spent thousands of dollars for one treatment that is still incomplete. Because it’s not finished yet, I don’t really have a choice and have to complete with Dr. Riggs.
The office has called me the day of or day before my appointment on FIVE occasions to reschedule to a different date, and 2 of those times was because it was near a holiday and Dr Riggs decided not to open the office that day… right before Christmas the receptionist scheduled me for a day 4 weeks in advance, emailed me the day of and told me my appointment was now January the 14^th. Really?! This was not just for a check up, I had a service scheduled and the day before get an email saying that I won’t be seen for 3 weeks?
Not only are the wait times abominable, and the up sells constant, the actual service that Dr Riggs has been responsible for my teeth has been sloppy, at best. My treatment was supposed to be finished months ago and it is now almost certain it will be months before an end is in sight… I regret my decision in choosing this office. It’s nothing like I thought it would be.

Went in for a cleaning. The hygienist was decent, though I had to wait in the ridiculously pretentious waiting room for over an hour after my scheduled appointment time to get it into my uncomfortable cramped cubicle. Will not be going back, there are so much better options in this area… and anywhere.

I recently had Dr. Riggs replace crowns on my four front upper teeth.
It was truly one of the worst experiences of my life.
So many things went wrong that I don’t know if Unilocal reviews allow the amount of characters needed to list them all.
Here are some of the highlights with more to follow:
1.From when my teeth were prepped until crowns were put in was almost 3 MONTHS.
Thats 3 MONTHS of wearing temporary teeth that fell out 3 times. If you have ever seen what is beneath a crown let me tell you not only is it not pretty but the feeling of cold air on those teeth is not good.
2. Since Dr. Riggs was my primary dentist I assumed she would monitor the health of the teeth and gums she was working on but this was not the case. She worked on a tooth that showed signs of gum disease in my check-​up (that she left untreated) and continued to do cosmetic work when basic dentistry was needed.
3. I woke up the morning after the permanent crowns were put in unable to even speak clearly because my face and lip was swollen many times normal size. After calling the office and getting no call back I just headed down to the office.
Dr. Riggs told me it was a reaction to the pain medication (it wasn’t) and tried to find a steroid shot and when she couldn’t, she sent in a technician in to tell me to go to the Emergency Room or find an oral surgeon to give me the shot.
There is an MHM Urgent Care about a mile down the street that was covered on my insurance so I went there instead since I had to work that night which I would not be able to do looking like I did. The doctor at urgent care gave me the steroid shot but told me that it was trauma to the area not a reaction that caused the swelling and asked me what pain medication and instructions I was given. my answer was None and None…
He told me that the swelling would most likely not recede by the time I had to be onsite for work and I ended up missing that event AND taking a course of steroids for 6 days after that because the swelling was so bad.
4. When I had a follow-​up appointment supposedly for final adjustment, Dr. Riggs left the backs of my teeth so rough that my tongue started to bleed after a few days and she put a gouge in the back of one of them that was really irritating.
Since she did not mention any more adjustments to the backs of teeth or further polishing I asked for another appointment to see about replacing the two teeth that were causing me the most irritation.
5. During the following appointment Dr. Riggs was alternately combative than defensive in a way that I have never experienced with any health care «professional“before.
I started by trying to explain to what has happened up to this point and her response was (this is verbatim, btw) «this is no fun for me, either».
She agreed to replace them but then, inexplicably polished the backs of them more and GROUND the back of the same crown that had the infected gum until you could see the tooth underneath. She exposed this severely inflamed gum more with no mention of treatment. mind you she is also my Primary Care dentist.
I was so alarmed by everything that happened that for the first time in my life I went for a second opinion to Dr. Willhite in Metairie who is one of the best cosmetic Dentists in the New Orleans area.
He could not give me an explanation why she would shave down that crown to that point and told me about more that a few things Dr. Riggs did wrong.
He also referred me to Dr. Delcambre to treat my infected tooth and other dental issues that were overlooked by Dr. Riggs.
Dr. Delcambre is now treating me and has been AMAZING.
I am filing a complaint with the State Dental Board but to do that you have to first file with the LA Dental Association for a peer review which I am doing now.
I will post their findings when the review is finished.
My advice… Unless you are a glutton for punishment (and incompetence), avoid Dr. Riggs like the plague!

The office location is beautiful, and the staff are for the majority cheerful and helpful. Those are the only nice things I have to say about Elizabeth Rigg’s Dentistry.
From the first visit to my last (today), my experience with Dr. Riggs has been marked with frustration and disappointment. Dr. Riggs seems to find a way to charge you more money every time you visit, from insisting you need a special $ 200 toothbrush (which they conveniently sell in office) to asking you to return more frequently each time you visit. She will repeatedly insist that you need to see a specialist, who are also conveniently all her business partners and friends. (I visited a third party specialist, who gave me a much less negative interpretation about the state of my teeth).
On one occasion, after being convinced that my smile would look better if they closed the small gap between my front two teeth, I agreed to have brackets put on and aggressively tightened. The plan was to take the brackets off and make a mold for a retainer after a few mouth-​numbing hours. Dr. Riggs decided that my teeth were finally close enough to make a mold, so off came the brackets and on came the mold. When I returned the next day to retrieve my new retainer, I was informed that the mold had broken and I would have to repeat the process, causing me to have to reschedule my travel plans for the following day. After doing this painful process AGAIN, the retainer I received was unable to pull my teeth any closer together than they were before.
On another occasion, I scheduled a teeth cleaning with Dr. Riggs. I let the staff know I had an appointment I couldn’t miss afterwards, and was assured my cleaning would only take about 30 minutes maximum. I allowed 2 hours for the dental appointment. After waiting in the lobby for an hour, I finally got into a dental chair. I repeatedly let the staff know I would have to leave soon, but they told me to stay in the chair and that Dr. Riggs would be in any moment. Almost 45 minutes later, I still hadn’t had my teeth fully checked, and I had to practically force my way out of the office, and was, of course, late for my appointment.
Dr. Riggs will talk down to you like you are a child. Today, she even directly implied I was lying about flossing my teeth since the last time I visited. I have never encountered anything so unprofessional. I look forward to visiting a dentist who trusts their patients and cares more about their health and welfare than the money they hold in their wallet.

While Elizabeth Riggs and her staff are very pleasant and their office space is gorgeous, I was not happy enough to keep coming back. My first visit was excellent and I had a cleaning done with Jackie. Painless, quick, all around great. I was informed that I had two cavities and they would need filling so I made an appointment to come back.
I wish I hadn’t. I was there for three hours. Three hours for two cavities! I was left by myself at for 20 minute periods three separate times during the visit. When I asked what the hold up was, I was told this was normal. It’s not normal. That wasn’tmy first filling. I had pain after all was said and done. When I went back a diamond strip was run through my molars and she told me she tends to pack her fillings a bit tight. Months later and I still can’t comfortably chew on that side of my mouth.
Lastly, she’s very expensive. It cost me $ 250 for the two fillings WITH my dental insurance. I was told that’s because she’s a cosmetic dentist. So all in all, if an awesome cleaning is what your looking for, go for it! If you’re needing some work done, maybe look somewhere else.

Everything about Dr. Rigg’s practice was top notch! The location is great for Uptown residents. While waiting for my cleaning and checkup, I felt like I was in the lobby of a day spa. Staff was very couteous, and other than the deserved lecture I got about not flossing enough, the cleaning was as painless as it gets. Though I had not planned on it, I ended up getting fitted for bleaching dams and have been extremely satisfied with my newly whitened teeth. This is my new dentist!

It is very hard to say the things i am about to say about a dentist, the penultimate modern semiotic for pain and suffering, and quite honestly i never thought them possible. But here goes.
Dr. Riggs and her entire staff are walking luminescence deserving not only sainthood and your entire devotion and prayers, but of all of the wonderful holy praises you will be singing to all of your friends and family after a single visit to her office. That was a thick sentence, but so is my adoration and worship of these wondrous delightful Muses and the undeniable better my life has become since maw pain forced me to crop the coward and begin my (personally arduous) journey at the hands of the beautiful doctor. I want to stop with the church analogy but i don;‘t know if i can. Every one of my smiles are Gospel, now.
I found her through a friend who went from peasant-​in-​pain to model before he was through. My first visit was forced by hurt, but when it was over, before i ever left the chair, i knew that all of the loving my mouth would need «in the future» was going to happen «now,» and that whatever path Dr. Riggs and her team deigned best to direct was the path i would take. There was something about her eyes; her irises bursting as her eyes and fingers opened a new mouth; the smile like a batman villain: this woman was born and sanctified to make your mouth and heart happy. I arrived defeated that morning, suffering. I left the office a super soldier, waving a flag, heart made of gold.
My dental hygienist/​technician/​artist is Ms. Jackie, who never ceases to amaze me with her firm tenderness, even with all that ruckus she’s making in there, and even with me flailing around like a lil bitch. And then, after my visits with her she usually busts up with some crazy oral hygiene contraption (or grill-​tility, if you will) or technique like Q or Giles. I love that she doesn’t hurt me.
It’s been over a year now, since my fun began and my smile and overall health began to become a better best more vibrant me. Dr. Riggs has done magic for me, over and over again. My friend sent me there because he loved me. Take the levity of my words as proof that i love you.