The Cat Practice

The care received at the Cat Practice couldn’t possibly be ranked too highly. Dr. Cousins is an excellent healthcare provider and is clearly dedicated to the care of cats. His staff, from the front desk to the techs in the back, are extremely warm and caring. They clearly care about the animals.

We were recently moving across country and saw the great reviews for the Cat Practice and wanted to board our cat there. We spoke with the people in the morning and they said to get there at 4:30, even though they close at 5. They knew we were several hours away and would have to leave immediately in order to get there on time. We really rushed and were making great time. I called at 3:30pm to let them know we would be arriving at 4:37pm according to our GPS and they wouldn’t even grant us those couple of minutes. They were extremely rude about it and said they don’t have staff (even though they wouldn’t even be closed yet). Apparently they have no clue about customer service, either. We had communicated with them the whole time and they knew it would be tight and they simply refused to let us arrive several minutes pas their deadline, even though they wouldn’t be closed yet. Not offering a tiny break is just bad business. Ended up scrambling to find another place at the last minute and were lucky enough to do so. Leave these rude people alone and take your cat somewhere kinder.

Don’t waste your time anywhere else; if there’s something going on with your cat, please bring them here. I cannot tell you how hellish it was bringing my baby to multiple professionals who, after tests upon tests, all reported back that they had no idea what was wrong with her. I was told all they could do was pump her full of a different type of antibiotic every week while she slowly died, hoping something worked. I wish I had brought her to Dr. Cousins initially because this kind man went over all of her test results (that the other vets saw as well) with me and was able to determine that she most likely had FIP (unable to diagnose without biopsy). I’m telling you, there’s no one you’d rather receive bad news from. The whole staff was absolutely incredible and empathetic. We had to put her down and Dr. Cousins gently ended her suffering. The day after, they called to check up on me. I said «did my cat come back to life???» and they handled the joke with grace. These are exactly the kind of people you want to put your trust in.

When I initially wrote this review, I gave this place 1 star. My cat wasn’t feeling well, I brought her in for a checkup, and the bill I ended up with was unlike anything I’d ever experienced in the context of animal healthcare.
But in fairness, Dr Cousins knows what he’s doing, he gave me a clear estimate upfront and listened to me when I decided not to do the x-​ray that he felt was necessary.
It isn’t cheap, but they do give you choices, and you can get all options here — including prescriptions to go buy elsewhere if you want. This place is dedicated to cats, they only do cats, and they treat them well.

We took our cat here recently and received exceptional service, the staff and Dr Cousins were very friendly and took the time to explain everything.

I took my himalayan cat in for a grooming appointment. They did an excellent job. He was dried completely, soft, thoroughly brushed out, and smelled wonderful. Definitely one of the best grooming jobs I have seen. I highly recommend.

We were coming through New Orleans and wanted to board our 2 cats. This place was just wonderful. I was really nervous because I had never boarded my cats, and they had already been pretty stressed out after a very long drive so far. The Cat Practice made me feel totally comfortable. The place is very nice, clean, and all cats, so no dogs to stress the cats out.
The price was very reasonable.
The space was very nice.
I’m really glad we found this place — made our stay in New Orleans a lot easier.

The most professional and knowledgeable veterinarian clinic in town! Dr. Cousins and staff are the absolute best. I’ve known Dr. Cousins for 20 years. His experience regarding current treatments and drugs for felines is why my 2 beloved cats are in such good health. My oldest cat was recently diagnosed with pancreatitis. Because of the treatment and serviced he received From the cat practice, he is back to good health. I would not trust another vet clinic in this city!

I’ve been taking my cat to The Cat Practice since adopting her, and I have been nothing but thrilled with the service we’ve received. They take great care of my cat and always call to check in about her follow-​up care. I also really appreciate their compassion both for my cat and for me as a cat parent – Dr. Cousins and his staff always take the time to explain exactly what’s going on with my cat. Front-​desk staff is friendly and helpful, and I have never had a problem getting a same-​day appointment when needed. Highly recommended – wouldn’t take my cat anywhere else in NOLA!

We’ve been going to The Cat Practice for about 19 years, the knowledge and compassion of felines and thier humans is indescribable. Dr. Cousins and Co. are a class act! From when you are checked in at the front desk til the time you leave you know that they care and are always there. Whether good times or bad they are there for you — they are like our family!!! Much LOVE to them all!!!

The veterinary care that we have received on our last 3 visits has been acceptable, and the staff in the back are very nice. However, I have been treated in a condescending, rude manner by the same staff member at the front desk each time I have had to stop in and pick up medication or ask a question regarding my pet’s care. I do not know her name, but I think the Cat Practice should consider the first impression that has been given to myself and two other friends that I initially referred. I have switched veterinary hospitals and am happy with my new decision.

Let me firstly start off by saying that I am a dog owner, not a cat owner. My experience with the cat practice came when my little yip yap dog got lost and was eventually found with many scratches/​cuts on her face and bottom. Someone made the suggestion that she was probably attacked by a cat. I went to the cat practice to find out what they thought and what I should do if in fact my dog was attacked by a cat. I could not have ask for a nicer staff to greet me and look at my dog, I feel as though it says a lot about a staff who is willing to help someone out like that.
Since then I have recommended The Cat Practice to some of my friends who are cat owners. I highly recommend them, they are not just there to be there, they enjoy their work and are good at it. Very impressive

Beautiful facility to bring your darling kitties. They’ve got a nice selection of toys, treats, and food. All top notch products. I’ll be back for one of their nice kitty carriers. Thanks cat practice for taking such great care of Cujo and Lula!

I had an absolutely fantastic experience with the Cat Practice.
My former vet miss-​diagnosed (and miss-​medicated) my very sick cat after I rushed her in for an emergency appointment one morning. Because my cat got progressively worse, I decided to rush her back to the vet the following morning. My former vet could not see us so I turned to Unilocal and called The Cat Practice who took us in immediately.
Dr. Dunn and Dr. Cousins are the most thorough veterinarians I have ever experienced. They promptly tested for every possible ailment associated with my cat’s symptoms. I appreciate this approach because it results in a quicker diagnosis and treatment to get my cat healthy sooner. Logically, this approach is also cheaper in the long run because you don’t end up treating all possible ailments until you find the right one.
When I took my cat in, they had to keep her for the day. The doctors gave me their phone numbers and told me to call any time for an update.
My cat is almost back to 100%, thanks to the Cat Practice. One of the most phenomenal things about this practice is the doctors have followed up with me two times. I have received phone calls from them asking about my cat’s recovery and discussing with me any remaining issues, what I should look out for, and answering all of my questions.
I have never had such an open line of communication with a veterinarian.

Let me start out by saying that I am that crazy cat lady. My cat is my baby, my child, whatever. I’ve had her for 11 years and she means the world to me. So when she started feeling sick I brought her in to the Cat Practice.
I had seen their mural on the side of the building but multiple friends of mine told me this is where they brought their cats. Since I was new to the area, I was glad to have multiple recommendations to anywhere.
Wow. I was seriously impressed. They took in my baby right away… no week long wait. They did an exam and deduced that she’d need to come in for an ultrasound… they suspected liver cancer :(
They scheduled the ultrasound for Friday of the same week when an ultrasound specialist from the LSU Vet school in Baton Rouge would be in town (Right!!). It was the Friday before Memorial Day weekend. Apparently these people don’t work because they called me that Saturday to check on my baby girl, AND on Memorial Day when they got the test results back. Seriously. Who does this nowadays? During this whole ordeal they kept in touch almost every day, checking on my baby and making sure she was okay after the ultrasound.
They let me take as many free samples of their Science Diet food when I was distraught from the potential cancer diagnosis and told them it was the only food my kitty was eating. They said she was too skinny and needed to eat, so take them.
I called for a follow up appointment this week, a few months later, and they could take her the next morning. Not only that, they would keep her for me during the day until I got off of work! What kind of service is this!
It turned out my little girl only had nodes on her gall bladder and not cancer, yay! I feel so lucky to have these guys close by. I can’t imagine taking my moochie snookums anywhere else. Top notch place. They really care about your feline friends.

Such a sweet, charming place on Magazine Street. It is clean, and smells great when you walk in. Everyone at The Cat Practice was wonderful. Dr. Cousins saw my two cats for their annual checkups/​immunizations and he took great care of them. They really realize that you’re cats are like your children, and treat them as such. So grateful for the excellent care. Will be back!

My kitty wasn’t feeling well so we took her to the hospital. Zowie Bowie is a 6 year old Tabby with an attitude. She is usually very loving but her first experience here was tough. When the vet tried to take her temperature the mild mannered kitty acted like a lion that was being violated. In the end they had to sedate her to do the exam. All in all the doctor did a great job and the cost was less than quoted. The only problem I seen was there were several fruit flies in the exam area.

Feel pretty grateful that The Cat Practice just happens to be 2 blocks from our house (which is kind of a requirement for one of our cats, since she get carsick so easily).
The front desk staff have been unerringly friendly and helpful. I’ve found the veterinarians to be very professional, although had the experience with one being slightly condescending. For the most part, I’ve been happy with my service and will continue to choose to bring our kitties here.

If I could give them 10 stars, I would, Not much to say, other than brilliant, dedicated staff from the receptionist to the vets. The space is clean, airy, nicely designed and imbued with palpable love vibes.
My cats, Tingo & Rhoda demand The Cat Practice, and so do I!

I took my very special furry friend here for all her shots and to get groomed, and I am never disappointed.
Their staff is incredibly friendly and helpful, with great phone manners, which matters when you work at an office with cat-​owners (seriously… wrar).
They are just pricier than the alternative places, but you get what you pay for here: Quality, secure care.
No complaints what-​so-​ever. Great grooming. Great Veterinary care. My friend brought her little one in after it had been in a fight, and they did an excellent, thorough job in cleaning her wound and giving my friend further instructions for her cat’s care.
Fantastic.