The Ritz-Carlton, New Orleans

Great location, service and awesome gym and spa. Rooms were typical Ritz décor and bed is very comfortable. Great stay.

Pro:
— Location. A brief walk from the action.
— Elevator access was fast.
— Doorman were friendly.
— The rest of the lobby area/​seating had the classy Ritz ambience.
Con:
— Paper thin walls and the gap below the front door was too big. I think we stayed next to a suite and their kids sounded like they were in our room. So loud.
— The top of the toilet seat was not clean, if you know what I mean. That grossed me out and made me question other things in the room. They sent someone promptly to clean it.

Fabulous hotel! Service stands out, as does the awesome rooms with the signature Ritz feel. I always feel right at home and ultra luxurious when at the Ritz. My favorite hotel in the city so far and I’d love to stay here again. As a side note, the hotel always smells SO good! I don’t know how they get it to smell so good, or what the smell is, but I want to bottle it up and take it home!

I hate leaving the Ritz and especially the NOLA location. The staff had their southern grace turned up to max the whole time we were there. From the concierge to the bellman to the service staff everyone was so welcoming. Bring your swim suit because the pool area is neat and a great spot to relax after a day of walking. Splurge for the club access, you would think that in a city of great food you wouldn’t need it but trust you won’t be upset you had it. Ask a concierge to help you arrange what you would like to do while here and you will save yourself a nonalcoholic headache. All in all, it is worth it folks. Stay, sleep, enjoy!

Service is excellent here as you would expect. Very friendly from the doorman to the front desk to the bellhop and esp the concierge. The rooms are spacious and the bed is quite comfortable. It’s an older building so not a modern hotel which is fine. The shower had really low water pressure which was disappointing. Also why do I have to take two elevators to get from my room to the ground level. Seems like poor planning. Slightly annoying. Also house keeping came both mornings at 9 am even the day we were checking out. That’s more than annoying it’s frankly irritating esp if you are trying to sleep in and especially if your door lock purports to indicate a privacy setting if you turn the lock which we did. Stayed here for a conference and that was convenient and they had special discount rooms blocked off which is the only reason I stayed here. Stayed at a Hampton in the last time I was in town for a conference in the warehouse district and that was overall better. Maybe bc of the name ritz carlton it raises your expectations too high which is fair but maybe not fair? The lobby which was the third floor (weird) was nice with plenty of seating and a courtyard.
Okay I just dropped another star bc in the last 90 minutes housekeeping came by 3 times knocking despite my asking to come back later and the last two knocks were within ten minutes of each other. Seriously so very irritating. I get that you’re in a rush to clean but give your guests some peace in the morning. Esp the morning they’re checking out bc it’s easy to tell if they’ve left yet. Bc they haven’t checked out yet! Esp in the last ten minutes since you knocked on the door!

This hotel was super awesome. I got upgraded and early check in. I only stayed for a day, I had spent my others day down the street at the Roosevelt and this was SOOO much better. I really hated the city and my favorite part of my entire trip (other than getting beignets) was sitting in my suite ordering room service and getting breakfast downstairs. I also thought it was super cool how the hotel had a bunch an extensive art collection. Ritz Carlton never disappoints!

Nice touches as most Ritz have. The patio off the bar you could eat was cozy and beautiful. Conference food was unexpectedly good. Coffee needs improvement

This review is for the Spa at the NOLA Ritz-​Carlton. Wow.
It was everything I expected and more. From the complementary champagne with massage service to the beautiful women’s lounge — this was everything I needed for a little mini escape. I loved the fancy showers with multiple shower heads in all directions. The steam room was lovely. I could have spent many more hours reading and lounging in the women’s lounge. The pool and hot tub are small and shared with the other hotel guests. You also have to walk through the fitness center to get there — so not ideal or quite as relaxing as possible — but still nice. I can’t wait to go back for a little more pampering next time.
The coffee massage was heavenly.

Returned because we enjoyed the club-​level so much last time. What a let-​down. We upgraded to a club-​level suite and ended up in a dingy 4^th floor suite. What was worse is when we got to the room it reeked of some unidentifiable but pungent smell, bad enough that our bellman volunteered to try to get us another room. No other rooms were available. They sent housekeeping to try to get rid of the smell. Best we can tell is they turned on the fan.
Never heard back from the front-​desk. Could have used a «oops, we’re sorry.»
3 stars because the club itself is still great.
We were planning to return later this week, now I’m thinking we may go elsewhere.

YEAH BABY! LUXURY! LUXURY! Room 1509, the corner suite with a view. Because we are good parents and our SON treated us to the room! YEAH BABY! HUGE plush bed, roomy and spacious suite, super spacious bathroom with lovely robes, high end toiletries, nespresso and gourmet teas… SPLURGE! We are GREAT parents when our babies treat us to a night of luxury. From the minute you walk into the lobby, the aroma transports you. And the staff pampers the daylights out of you. Smitten I tell you! Totally SMITTEN!

Beautiful hotel! Although the standard rooms are a little on the small side, it was do-​able.
The ball room was beautiful.
Staff was amazing.
Architecture of building is remarkable.

Tremendous stay minus the weather in New Orleans. Wonderful establishment, large hotel. Be prepared to shell out because it’s The Ritz! Check-​in and In-​Room Dining is slow 80 bucks for two waffles, sausage and juice but look at where we are. It was an exceptional stay and The Club Manager carried the standard for the brand. Overall always impress with this brand.

Still a great option.
Amazing staff, excellent accommodations and money well spent.
As one writer has pointed out, Platinum Elite Marriott members are not given club level access or free parking, but this is clearly spelled out in the Marriott rewards account details. If you receive it elsewhere (other Ritz locations), it is lagniappe.
The Ritz Carlton has its own rewards program and most guests staying here are staying because they can afford to pay for a certain level of care and they have little issue paying for what is desired. After all, 5 star experiences usually involve a 5 star price tag. Does anyone really believe that the elitist of our society choose hotels solely based on points or rewards? They will happily shell out the extra $ 100 — $ 200 a night for snacks and treats on the club level along with the ability to escape the commoners (i.e. Those looking for free access so they can bring in all six of their friends).
My 2016 Stay
So — — I did not receive a suite or club level access free of charge, but I thoroughly enjoyed my stay. I am also most appreciative of the amenity delivered to my room. Anyone looking for a free suite and lots of freebies may be better served hopping over to the full service Marriott which is a few blocks away.
Davenport Lounge and Room Service
The room service food offerings are hot, fresh and delicious even at 3am. The Davenport has really good food too. I love their seafood pasta, sirloin burger and believe it or not, the French fries. The fries are better than any fries I have ever had. Any fry, any day… RC wins the best fries award.
I would stay again in a heartbeat. It has consistently been a great choice. Highly recommend staying here.

Bumping up a star because I was just here again for a work meeting and had a great experience.
The room itself this time was not nearly as nice; I was on the 4^th floor and the view out my window was the wall of another building (though I was spoiled the first time by having a 12^th floor corner room overlooking the river). The room was smaller as well, though it was a better ‘functioning’ room (no issues with stains or not working remotes. I’m not a fan of the thermostat being right by the heating and cooling vents, though, as the sensor on the thermostat would ‘read’ that the room was cooled down too soon, because the cold air was blowing right on it. So it was a bit hard to regulate the temperature.
The staff is incredibly friendly and helpful. Special shout out to the banquet/​catering guy, Tom, who was staffing our group’s meeting and discovered it was my birthday, so he brought in a cake for me and had everyone sing. It was a nice little touch, and definitely above and beyond.
One negative, though this is about the conference space and not necessarily the hotel: the conference rooms on the first floor are completely open to the public. Our group’s room was right across from the bathrooms, and at one point there were some Mardi Gras/​Carinvale ‘revelers’ that had wandered in and were creating a bit of a ruckus. That wasn’t too bad, but considering our meeting room was across the hall and had a lot of expensive laptops and tablets, it made us a bit nervous. (We had to eat meals in a room around he corner, so when we were eating our meeting room was unattended).

This is a gorgeous hotel with a perfect location … on the edge of the French quarter. Just a short walk to the action but quiet enough that when you want to go back to your room to relax you can have a quiet place to escape to. The staff are top notch as is the décor.

I’ve never stayed at the Ritz before. It’s pretty swanky though. What’s been unique about our experience was that we upgraded ourselves to the club house and I’m glad we did. We have a larger room, free drinks, a super nice breakfast scene, fresh snacks are always out and they always have people around ready to make reservations for us or do whatever is needed. (Including dry cleaning)
A special shoutout to Tim and Blaine for making us feel comfortable and welcome amongst all the big timers.
Cheers to you guys. We will be back. Keep the Sazaracs coming.

This review is just for the spa part. $ 145 for 50 mins. Marilyn was fantastic! I told her where I needed work and she was on it. I wished I got 80 mins because she didn’t have time to work on feet and back :(
The spa itself was just ok. The spa fee for use of facility is $ 75 def not worth it because there were not many amenities. Ladies bring your bathing suit the pool and hot tub is in coed area downstairs.

This is a good choice for a hotel near the French Quarter. Since it is on Canal street, its easy to walk into the Quarter, but also easy to get elsewhere in New Orleans.
It’s fairly modest for a Ritz Carlton, with just a coffee shop off the bar as the only restaurant. Live jazz makes the bar a happening place in the evenings – early during the week, and late on the weekends.
The rooms are fairly small; they are well furnished, but the bathrooms have combo shower tubs that seem more like something you’d find in a Marriott.
The staff has the usual gracious Ritz Carlton welcoming and helpful attitude.

Reccently stayed here for a work/​business trip, and I am so glad I did! This was one of the best hotels I have ever stayed in, and they really know how to make you feel welcome and special. From the doormen who great you so nicely, to the bell hops that are so kind and timely. Everything is run so smoothly and effortlessly. I especially loved coming back to my room to find little chocolates on my bed at night!
The décor and inside is so elegant and classy. I felt so fancy! I really felt swept away to a world of luxury and high living. I LOVED it!
The location was great — 2 blocks from Bourbon, and not far from anything else I wanted to do. I walked to the river, which was a few blocks down and on the way we passed the casino. Anything you want is within walking distance!
This is a beautiful hotel, and I am so glad I had to the chance to stay here.

The New Orlean’s Ritz is a really great example of the «you get what you pay for» saying. I don’t think I’ve slept better in any other hotel chain. Oh and the neighbors? What neighbors? I never knew anyone else existed because the walls must be so thick. I only mention this because I read a few reviews from other high-​end hotel chains and noticed this was an issue for some guests.
In addition to the fantastic service and amenities, you are literally less than 2 full blocks away from Bourbon street and walking distance to all of the restaurants, shops, and sites within the French Quarter. This was my first time visiting Nola, and I couldn’t have stayed in a better hotel. It doesn’t have the most grand architecture for a Ritz exterior-​wise, but the interior designers did an amazing job to mirror the 18^th Century French Neoclassical era. I literally spent a good 20 minutes just walking around the entire hotel as if it was an art museum – the vintage and antique furniture as well as the paintings are absolutely stunning and worth a moment’s notice (art nerd speaking).
The two major hotspots in the hotel (in my opinion) are the Davenport Lounge & the Courtyard. The jazz musician himself, Jeremy Davenport, performs live W & Th starting at 5:30 PM and also F & Sa evenings starting at 9 PM. It gets really crowded, so you’re better off arriving early if you want a good seat as visitors and locals outside the hotel come by to enjoy lite bites and drinks along with great music. If you’re lucky, you’ll witness a few couples showing off their jazzy moves. The Courtyard is gorgeous, and I highly recommend sitting here whether you’re reading or enjoying breakfast. Once you sit, a server will attend to you immediately, but no pressure if you just want to enjoy the ambiance.