The Saulet

I just moved in, and while the apartment was what I expected– very spacious, I was very disappointed that it wasn’t properly cleaned before I moved in. In particular the bathrooms were pretty bad and clearly hadn’t had a basic cleaning. I did notice that the carpet did appear to be recently cleaned, which was nice. The staff has also been very nice and friendly, and honestly the price for the square footage and included amenities is pretty hard to beat. The Saulet has a large gym, two pools, and parking included in rent, and is significantly more affordable compared to the other places I looked at in the Warehouse District. I’m hoping that I will enjoy living here.

Generally great service. A few newer office staff are still settling in… The gates aren’t always closed when they’re supposed to be on the Euterpe St side but otherwise have not had problems. Some residents don’t pick up their dogs poop but management does what they can and its getting better. Quick response from maintenance.

Great location and okay apartments. Apartments cost a little bit more than should considering condition and what you get. However, the pools, gym, covered parking, and location more than make up for it. I’ve had a great experience with their office staff until recently. There are a couple new people that are just incredible abrasive and thoroughly off-​putting. Additionally, some of the other residents seem to pose quite the problem, whether it’s having dogs that constantly bark all day long or having dogs defecate all over the common areas and not picking it up. Sometimes, I feel like I’m playing some bizarre version of minesweeper where I try to avoid all the dog feces on the walkways. Lastly, maintenance responsiveness isn’t the greatest… Go elsewhere if you have a choice.

I was referred to The Saulet by a previous tenant and moved in from out of state without even seeing the property first. The office workers made it seamless and easy to do. I showed up, signed the paperwork and moved in the same day. I couldn’t be happier!

We moved in on June 20^th and have had a fabulous experience so far. I love it but the walls are sooo thin you can hear everything. That is the only complaint. Everything else down to the people in the office are great.

Pretty solid. They can sometimes a little slow on repairs but otherwise good. The other residents can be obnoxious at the pool on weekends– it turns into spring break.
Staff is all nice, feels very safe, love the gym.

Great location. Higher priced but the best value for the space you get this close to warehouse district. Nice pool and grill
Facilities. Gym is up to date. Security could be better

* I’ve lived at the Saulet for a few months now and it has been great! The garenteed parking in the parking garage has been such a great change from fighting for a spot on the street at my old apartment.
* I haven’t had any issues with other residents and have made quite a few friends.
* My boyfriend and I love the pool! It can be relaxing during the week, but a bit wild on the weekends!
* The Saulet is very pet friendly and a lot of residents have dogs! The non refundable pet fee of $ 500 seemed a bit rediculous to me, but hey, had to pay it!
*The staff definitely seems a little young and unprofessional, but they are nice. Our AC has went out two times this summer, and if you know New Orleans the heat is miserable! The maintenance crew was very nice when telling us they couldn’t fix it after dark, but made for a miserable nights sleep, very frustrating but obviously not their fault, something with the actual AC unit I assume.
* I’m sure all facilities have their good and bad parts, but all and all its been a great place to live!

Three stars because we just received our full deposit back in mail. At least they did not try to keep it. Place was left in great condition.

I really enjoy living here. The community is so nice and the staff are top notch! I really appreciate how responsive the management team is and would recommend it to any of my friends

I lived in the Saulet for over two years. This complex is absolutely not somewhere I would recommend a friend or even an enemy to live. The entire facility looks ok but is cheaply built, which is incredible with it being one of the most expensive complexes anywhere in the city. Every step of the residents above you will be heard as if they are purposefully stomping to annoy you. The pools are always filled with people that do not live at the complex and this is not policed in any way by the staff. The staff overall is not helpful in any way. If they happen to be in the office when you come in, they act as if they have their own agenda which doesn’t involve you and help you in an untimely manner. I use the term «help» loosely as the is as corporate a complex as could possibly be. There is no leeway, no care, and no emotion to their staff. They do not care about anything other than the check that is coming through the door. Maintenance is SLOW. Several calls will need to be made before anyone will actually come for repairs and many repairs will need to be made on the cheaply built façade. Overall, the Saulet is an overpriced, underwhelming excuse for an apartment complex. Do yourself a favor. Look elsewhere.

I’ve had a positive experience at the Saulet! Beau was more than accommodating — he answered all my questions and kindly dealt with my indecisiveness. Every issue I had upon move in was handled promptly! I would recommend this community to anyone.

So far a great year! Staff and maintenance are very helpful and attentive in fixing any problems with apartment.
They maintain the complex to be a beautiful living community.
It’s dog friendly which I love and the pool is great when you have a day off to just relax.

I’ve lived here since February 2015 and overall I am pleased with the Saulet.
The apartment: I’m in the ‘Melrose’ apartment, which is a 1 bedroom with a study. The place was extremely clean when I moved in, and everything was in working order with the exception of the washer (which they replaced the same day I reported it). I would not call it «luxury», in that there are not quartz counters or stainless appliances, but everything feels fairly new and well-​maintained. There is ample closet space, including a large walk-​in, and a nice-​sized laundry room. Blinds and fixtures are all in excellent condition. Utilities so far have been very very cheap.
The complex: The grounds are kept up nicely — plants and flower beds are maintained and grass is always cut. The gym is nicer than most apartment complexes, and both pools are good. There are a lot of dogs, but I haven’t seen/​smelled a problem with pet waste at all. Parking is pretty good — you can get a reserved spot I think for $$ but I just park in the garage closest to my building. The gates on my side of the complex are always in working order. Also, it’s surprisingly quiet here. I was a bit concerned that there would be issues with noise or people partying, but I have had no issues at all. The outside walls are a bit thin, but I’ve never heard noise from side or above neighbors.
The staff: Terrific so far. The leasing agent was very easy to work with, and the maintenance staff is fantastic. They respond quickly and are very friendly. I also get a lot of packages delivered to the front office — you get an email anytime something is delivered for you. The staff are always friendly when I go pick up, and most remember my apartment number without even asking.
Overall, the best things about the Saulet are: the location, the ability to pay rent online, the variety of floorplans, and the amenities (gym, pool). The downsides are the price (it’s a tad high for what you get), and the trash situation (the chutes and dumpster are always messy and smelly).
It doesn’t have the charm of an uptown shotgun, or the luxury of a warehouse district condo, but it’s been a great place for me to transition back to NOLA and live comfortably.

DO NOT LIVE HERE!
Its nickname the «expensive ghetto» is 100% accurate.
I’ve lived here for a lot longer than I would like to admit and here are some of my experiences:
To start, my next door neighbor allows his dogs to pee and poop all over the parking garage and management literally does nothing about it. (A lot of other lazy residents allow there pets to do the same thing) It’s so nice to walk outside and see piss stains everywhere, not to mention the smell.
I have had way way way too many encounters with cockroaches. Examples: one came running out of my drain full speed ahead while I was brushing my teeth one morning & another time I pulled back my shower curtain and a pregnant cockroach feel out of it. Google ‘pregnant cockroach’ that alone should be enough to convince you to never live her.
(My balcony door handle literally JUST fell off and no one was even touching it…)
They never power wash or clean the hallways or trash rooms. It’s disgusting.
The management office is only conveniently open during normal business hours aka I have to take off work just to pick up a package. And they do not give you any notification that you have a package, I’ve had unexpected packaged sit there for months.
One time, my family friend brought his kids over to the pool. There was broken glass everywhere and when we told management about it, they literally said, «well that’s why people should bring glass down to the pool» and proceeded to do nothing about it.
They clearly built this place as fast and cheap as they possible could and it definitely shows.
Also, they will screw you over anyway they possible can.
I will be homeless before I renew another lease.

I generally agree with Kerry P’s review. One caveat has reared its ugly head. This complex has struggled for years with property crimes, and still management has not installed working surveillance cameras to cover the vehicle gates. I have been a victim of three thefts in the last two years, all of which likely involved thieves using vehicles that could have been captured by a surveillance camera. In this day and age, when so many private homes have video cameras, it seems absurd that a complex of this size and pricing does not invest in such a simple precaution. Hopefully they’ll get their act together.

I lived here for a year and generally really liked it. It’s safe, clean, energy efficient (very rare for nola) etc, and the pools are awesome. I ended up moving out because I wanted to live in a real neighborhood.
The only major downsides are the terrifying parking garages and having Jessica at the office judge you every time you pick up a package.

Poor business practices, lack of security, overall a disappointment. I moved out 2 months after moving in.

So I have lived in the Saulet for about 9 months now, enough time in my mind to write an accurate review. To begin I’ll say that I am stunned at the negativity of some of the online reviews, for I have had a completely different experience than many reviewers. Overall, I couldn’t be more happy living at the Saulet, and I’m giving it 5 stars overall.
Firstly, the leasing office staff has to be some of the friendliest people I met while on my apartment search. Every single person I’ve interacted has been wonderful. I’ll single out Monica and say she has been an amazing manager – very attentive to my needs and concerns while living here, and helpful in every aspect of my move in.
As many of you know, safety in New Orleans can vary street to street, but at the Saulet there is no issue of safety whatsoever. I cannot recall a single time in my 9 months here where I felt the slightest bit unsafe in or around the complex or the parking structures.
I absolutely love my 1 BR apartment. Compared to other apartments or condos in the CBD, FQ, and warehouse district, the apartments are SPACIOUS and open, with a large fully stocked kitchen. Washer and Dryer in unit, A/​C that works splendidly well, walk in closet, ceiling fans, stained concrete floors (most units have carpet though), well lit with plenty of windows. I’ve only had one instance where I had to call the front office for a repair – my A/​C was not working a few weeks ago. I called around 4 PM, and literally 1 hour later a repairman came by and fixed the problem. So for maintenance issues so far they get an A+ in my book.
The location of the complex is almost perfect for me. I say almost, because I really wanted to live in the warehouse district where you are steps away from amazing restaurants, bars, etc. however you pay a LOT more for what you get there, compared to the Saulet and you are just a 5 min walk away. At the Saulet you’re 2 minutes from the I-​10 freeway which can get you essentially anywhere in the city, the surrounding areas, and the west bank. For example, I work at Tulane Medical Center and can get there in 5 minutes when there is no traffic. You are a stone’s throw away from the convention center; when I’ve had friends in town for conferences, they stayed with me and easily walked right over. You’re less than 2 miles from the quarter, and walking distance to a hoppin part of Magazine street. You can walk to St. Charles in 5 – 7 minutes and hop on the street car and essentially get anywhere. It is truly a central location.
Gated parking is a blessing here in New Orleans. Especially for me, being a medical resident and many times having to leave and come home at odd hours of the night, being able to drive into a gated, secure complex is extremely convenient to say the least. It is included in the rent unlike places in the CBD or warehouse which charge $ 120-​$ 200 monthly extra for parking. And to top it off, guests are allowed to park there temporarily, so if you have friends visiting town, it makes things convenient for them as well.
The amenities here are phenomenal. The fitness area/​gym is by far the largest and best I have seen while apartment hunting here in New Orleans, hands down. The pool is gorgeous, although it can get crowded early during summer days. Having a subway and PJ’s coffee on the complex grounds is also extremely convenient. If you have pets, you’ll find that the Saulet is a dog-​friendly place, and my neighbors all around me are always out walking their dogs. If you get a package in the mail, the front office will hold on to it for you.
Yes the rent here can be relatively expensive, but comparing to other apartment complexes in the CBD, warehouse district and FQ, getting a spacious apartment with all the great amenities and gated parking included, to me the price is reasonable and worth every penny. I’ve had a wonderful experience here and plan on staying for the entirety of my 3 years here in NOLA. Yes, I am real resident here and not an employee secretly putting in a fake review. feel free to message me on here or stop by Apartment 4106 if you have any more questions or comments.

The nicest way I can put it is that the Saulet exercises questionable business practices.
I rented an apartment from them over the phone before I moved here. A friend of mine lived here and it felt cookie cutter enough to be safe to trust over the long distance.
I was so wrong. Here’s the whole story:
I was sent the floor plan of a unit available and agreed to rent it starting in September. I put down $ 260 ($ 60 application, $ 200 holding fee) on my credit card. When I got there, it was missing dry-​wall panels by the front door, the balcony, the washer-​dryer, and any level of cleanliness. There were dead bug carcasses all over the carpet. It had been hastily sloppily painted with more dead bugs encased forever in the windowsills The walls were already chipped and smudged. Not all the light fixtures were attached to their stems. This apartment was not ready for me to move in and despite admitting they had not done a walk through prior to my arrival, they would not postpone my move date or really, pro-​rate my rent even farther, because «well, you already have the cashier’s check».
I went back to the management office and told them that I think they gave me the wrong apartment and that the one they gave me wasn’t ready. I showed the email that the rental agent had sent me, complete with the promised floor plan that had a balcony. The substitute rental agent’s response? «Well, do you really need a balcony?»
I explained to her that it’s not about «need», it’s about them adhering to the deal that had been made. She explained to me that on the bottom of the print out floor plan says that there was no guarantee that the floor plan would match the actual apartment. I told her that I should have been told the differences.
She got her manager. Her manager’s response? «Well, do you really NEED a balcony?»
Yes, because I’m paying the rent of the floor plan with a balcony, YES, I NEED A BALCONY!!!“
She offered to give me my money back, put the $ 260 back on my card, and void the lease. I made them rip it up in front of me.
While I did get my security and one month’s rent back immediately, I still have not received my $ 260. When I called about it today, I was told that it had to be paid out by the corporate office as a check, rather than a reversal of a credit card charge (yet another example of saying one thing and doing another). I was also argued with again that I was not given the wrong apartment and that I should have caught the lack of balcony on the map that I had been sent in advance The map has a white box next to my selected apartment facing out into the universe. How silly of me to think there was a balcony there. I asked for the corporate headquarters number to file a complaint and deal directly with them on the status of my check and was told they didn’t have it to give to me, but I could talk to the manager, who wasn’t available to take my call.
Luckily, I know how to use Google. I found the corporate number, so in case anyone needs it, here it is:
Greystar Management
750 Bering — Suite 300
Houston, TX 77 057
713.966.5000
The woman who oversees the Saulet is named Kristin. Let’s see how she handles this.