A Proper Place

Lenore Ritter, who was our original contact, was lovely. Barbara Brock, who is the owner of A Proper Place, is a nightmare.
I almost didn’t hire A Proper Place when Barbara got involved in negotiating the contract. Unpleasant and unreasonable. I should have followed my intuition.
When Barbara’s team did the work, they severely damaged an expensive coffee table, gouging deep grooves in the top of the table. When I called it to her attention, Barbara refused to take responsibility. Even though nobody else had been in the apartment, she said her team could not have done it. In the end, she offered to bring in some cut-​rate guy to put shoe polish on the grooves.
Barbara’s a bad egg. Stay away from A Proper Place.