Alex Shoe Repair Shop

I have been using this shop for the last twenty years (maybe more). He can resurrect my worn out shoes and make them look and feel like new. I have used them to replace full soles, heels, taps, repair my wife’s handbags etc…. Rodrigo shines shoes better than anyone. His prices are very reasonable and the service is fast. They even deliver when I dont have the time to pick up. I have seen a celebrity basketball player getting his boots repaired there.

I have been going to Alex’s Shoe Repair Shop for over 10 years. It’s definitely my go-​to place for any shoe problems I have. Alex is beyond an expert in shoe repair. He treats his customers with the absolute best care in the world. He’s accommodating, friendly, charming and is always willing to work with your schedule to make sure he has your shoes ready by the time you need them. He takes great care in making sure your shoes are in tip top shape by the time you pick them up. He has the ability to re-​work soles and various other complicated problems with precision. His staff is beyond incredible. Rodrigo who also works in the shop is the best shoe shiner I have ever met! He always greats you with a warm smile and takes extra care in making sure your shoes, boots, or sandals are absolutely sparkling clean and shinny when you leave his care. Rodrigo is the best! This kind of care makes you want to keep coming back. I can’t say enough great things about this shop. You need to go and experience the best care for yourself! After one visit to Alex’s Shoe Repair you’ll never want to go anywhere else! You won’t be disappointed and you’ll walk out of there with shoes that look like a million dollars! Seriously, it’s the best shoe repair place in the city! Go!

Alex is the King! I brought him a pair of cowboy boots nad asked him to raise the heel and platform the front sole, so I could get an inch extra height, but also to glamorize an otherwise relatively boring boot — OMG! I can’t even tell that the heel that he created underneath the existing heel isn’t the native heel to the boot! I am an inch and a half taller, and the heel and the front of the boot look dynamite!!! I’ve brought Alex about 10 pairs of shoes in the past six months, but he has totally surpassed himself with this job; I’m ready to bring him a whole slew of shoes to raise the heels on now! Thank you sooooo much Alex, your a woman’s dream come true. Jackie

Guy is trying to make a buck, plain and simple. I dropped a pair of dress shoes for repair and Alex fixed one problem (a small, 1inch detachment of the sole) on the shoes for 30 bucks, only for the shoes to break down on me 2 – 3 weeks later under light use. The thing that really got me was that he tried to force the sale of bottom-​tier shoe trees for 5 $, which i assure you were worth no more than 1 $. They did a simple glue job for 10 $ on one shoe, which was probably the fairest shake i got at the place. That item has held up thus far, but very limited use, so hard to judge. Overall, unimpressive. And i dont get that feeling in my gut that says «these guys are trustworthy.» I wont be back, as there are many other cobblers around the area.

The shop doesn’t seem to be too busy so you get your shoes back quick but they do miss the craftsmanship. There were glue fingerprints left (thankfully on the inside) and the seams were not straight. The shop is good for quick fixes but go elsewhere if you have expensive shoes

I’ve been bringing shoes, bags, umbrellas — basically everything — to Alex for him to fix for over 15 years. He does an absolutely terrific job with everything. He makes completely destroyed shoes look like new. And he charges very reasonable prices and is a really nice guy. He works extremely hard and diligently, and everything I’ve ever brought has been finished very quickly. I have no idea what «Passion C.» is talking about — this man only deserves the highest ratings. I kept bringing Alex things even after I moved to the West Village — he’s that good.

From my experience, the owner is kind and friendly. I had two pair of shoes to repair, sandals unfortunately he changed the color by applying something on them :(but the boots are perfect, like new! I’m sad he changed the color of my sandals maybe by mistake. And the price was ok 25 $ the two pair of shoes.

this place is awesome. I live two buildings down and bring all my shoes here. The service is quick, the prices are reasonable and the work is flawless. I’ve never been «scammed» to pay additional money or had Alex be anything other than perfectly professional and nice. Highly, highly recommend this place.

Please disregard the one other review on Unilocal regarding Alex Shoe Repair Shop on East 82^nd Street. This person is clueless and this review is a complete insult! I’ve known Alex for over 17 years and Alex and his team are the best, most courteous, respectful and friendly professionals you will find in NYC. Alex is the most reliable and dependable business owner who will drop what he’s doing to repair something for you in a NY minute! Alex has can fix all kinds of leather goods, shoes, belts and even luggage without breaking the bank! Translation, his prices are excellent as compared to his competition and he stands behind his work. He makes sure you are happy with the results of any job you give him. I wish all NYC business owners were as focused on customer service like Alex. Give Alex and his team a try, you will be happy that you did!

The most cunning shoe repair shop I have ever been to. I usually easily give out good reviews as long as food or service is generally good on Unilocal.But the owner of this place is a rude and shrewd Russian guy, who have lied to me a handfull of times and charges extra high for simple shoe repair jobs or tailor. He tried to get more money from my pocket by asking me if I took a taxi from brooklyn, and did not let me ask how much each pieces would cost until the end when I showed him everything, and he said the store is closing, if I dont leave everything with the price he is asking for, then take everything back. I left everything for him to fix, angrily, except for a pair of shoes, then on the way out, he asks, «how much you want to leave it for, 30? 25?»
I think he has over charged me at least $ 60 dollars on a few pieces because he thought I had money. I would not recommend this place at all. You will be paying much more than you need to and to a unfriendly guy who only cares about money. I have used this place a few times and everytime the owner is this way. Dont waste your time.