Alex’s Shoe Repair

I work on my feet so I’m tough on my boots. I wore a pair in to get shined and they look brand new! Tons of compliments and the guys there work so hard, they have really mastered their trade! It was only $ 7 too! Plus a big tip, well deserved!

Guys inside are fine for a shine — sure.
But for REPAIRS, the owner is definitely NOT trustworthy. It’s so-​so work, and yes, not overpriced. Maybe you’ll get the work done and maybe it will be good enough. But if something isn’t quite right, too bad, you’ve already paid in advance, he never said that, it was like that when you gave it to him, tough luck, then don’t come back.
Avoid if at all possible; it’s not worth the risk, and you’d just be rewarding a scoundrel.

Couldn’t find any good reviewed shoe repair store in Scarsdale, Westchester. So I brought my pair of sandals here. Fast service. It took less than 15 minutes to put new heels to my favorite sandals. It cost $ 15 which I think is a reasonable price. Good quality work, beautifully done. After 5pm on weekdays the store gets crowded with people want to get their shoes shined so better be there earlier.

I struggled with this review. They do fine work — I wouldn’t say outstanding, but fine enough. That’s why he gets two stars.
Why not higher? I don’t believe him to be trustworthy. A few weeks ago I had him reheel a pair of shoes that he had resoled when they were brand-​new. I dropped the shoes off in the morning and picked them up at 5:00 PM. The new heel was fantastic and the shoes looked great.
While wearing the shoes I noticed my right foot slipped when I was on stone floors (like those in Grand Central.) A few times I nearly fell. I mentioned this last week when I went it for a shoe-​shine (I was wearing different shoes that day.) He said, «Bring them in.»
So I did. Right away he starts telling me, «These are not my heels. I didn’t do this.» Um, yeah, you did. Then he said with half-​leathe/​half plastic soles one can expect slippage. I’ve NEVER experienced this except when shoes were brand new. I had him reheel the shoes three or four weeks ago. I wear them frequently. That is plenty of time to scuff them up enough that they don’t slip on dry stone-​floor-​tiles. Additionally, the left shoe is fine.
He refused to even look and continued to tell me they were not his heels. This is the only place I have taken these shoes.
I’m looking for a new cobbler now.

Don’t normally leave reviews, but thought they did a really good job. I wouldn’t go out of my way to get always get a shine here, but would def repeat if in the area.

I brought in a pair of heels that needed new lifts ($ 10) and patch a nicked heel ($ 5) on one shoe to Alex’s since I was looking for a place near my office. The one star is for the nice work they did, but otherwise save yourself the hassle of dealing with the rude owner. I returned one day after I brought my shoes in and had accidentally misplaced my ticket. He berated and lectured me in front of a full group of men getting their shoes shined and barely tried to help. I hardly think I am the first or last person to lose a pick up ticket, and my shoes were on top of the pile. When I told him I would not be returning because of the way he treated me, he demanded that I apologize to him for losing my ticket! Yes, I am sorry I lost my ticket and will never go to Alex’s again and suggest you do the same.

Unlike the «on-​the-​go» places in Grand Central where they just over shine/​gloss your shoes, Alex’s makes them look as if they just came out of the box — they have a nice matte look to them.
I also had my soles and heels re-​done and the price was comparable to everywhere else but the quality is top-​notch. This may be the best shoe repair and shine place in Manhattan.

I take all of my shoe needs straight to Alex. He is kind, knowledgeable, honest and has good pricing. He has taken shoes I thought I would never be able to wear again and made them look brand new. I have taken several different shoes to him and there is never a time that I have not been happy. If you’re looking for someone honest and straight forward (and fast!) give Alex your business.

Great service and great shine! Highly recommend! Only 4.00 and convenient location. If in NY and need a shine or repair this is the place.

Best shoe shine around mid-​town! Hands down the best and blows the epic outta the water.
Makes my 2-​year old shoes look like they are fresh outta the stores. So shiny they reflect lights from all directions. Super cheap and excellent service. If I’m not mistaken I think the owner is a Russian? Oh yeah they don’t mess with ya and always get the job done.

I needed to get my purse repaired on the spot because I was leaving town the next morning and they took care of it expertly. The price was right; the service was fast; the work was excellent. Couldn’t be more satisfied!

This place is great. I, too, still bring my shoes here even though I live in SF. Alex is gruff, but honest. Their repair work is beautiful as are their shoe shines.

$ 3 for a shoe shine and it’s done right. Win and a win.

Excellent staff.

They repaired three pairs of my shoes in two hours. Super efficient and incredibly well priced.

Decent shine in midtown. I haven’t attempted more complicated transactions yet.

Great shoe store. Best shine in the city and fairly priced at $ 3. I’ve been coming here every since I started work in NYC and am still a loyal customer. The shoe shine guys are very hard working, no skimping on the details. Also, always a fresh copy of the NY post or Daily News on each shoe shine seat to make sure you have something to read.
I’m assuming owner is Alex, and is the gentleman working the register, who also has one of the most eclectic shirt wardrobes in all of Manhattan. He’s a straight shooter if you need your shoes repaired. I brought a pair of shoes in once, Alex gave me the lowdown, basically said you probably should purchase a new pair vs. spending a decent chunk of money to repair/​restore. Much appreciated, that type of honestly is hard to find, but that’s why I will go out of my way, if need to, to give this place my business. And again, shoe shine guys work very hard — make sure you are generous in tipping on the way out.

The only issue with Alex’s is that they don’t use black sole dressing for the sole. They use black instant wax instead. There is a big difference. Sole dressing is jet black, matte dye and it lasts a long, long time. It also costs more. I wish they’d pay the extra few bucks and switch products.

Yes folks there is a five star shoeshine left in New York City. If you’re in the Grand Central area you’ve got to try them.
Alex is a nice guy. Been going there for years to get the type of shine that every executive should have to finish off that «polished» look. :o)
Most of time there are five guys there for shines and they don’t rush. But there is never a long wait.

For my money, this is the best shoe hospital in the United States. I schlep my troubled footwear all the way from San Francisco for Alex’s ministrations. Moreover, the three-​dollar shoeshine is superb.