Avis Rent A Car

Glacially slow, Avoid at all costs. No kiosk and they always staff a single person (for Saturday mornings when a lot of people like to leave town).
Laughably bad, couldn’t give a single f@%# about how long the line is or how slow she’s moving. Keeps disappearing and just… Sitting. Is she entering things in the computer? Shopping online? Just staring? Nobody knows.
Claudette? You are *terrible*.

Well it seems like all the car rentals in NYC range from poor, bad and worst so take your pick of rip off rentals. Our car had overheating tires, it shook and rattled down the highway like it was about to breakdown, the etoll pass didn’t work and avis took no responsibility for it. The receptionist actually ran out of the office and yelled at the car attendant to stop us from going back to the car to write down the etoll number! Rude staff, dodgy car and bad service for the price we paid. You might as well go to a cheaper car rental and expect less.

I think this location of Avis Rent A Car has moved since it’s original information was first posted on Unilocal.I think this is now the 515 West 43^rd Street location (between 10^th & 11^th Avenues).
I had what was probably my first «perfect» car rental experience in NYC at this location last week!
Service was super fast and friendly (I know — you are reading this and thinking «fast AND friendly service at a car rental place in NYC? Impossible!!!» But I can assure you, it’s true!) — the agent was very knowledgeable and pleasant. I was in and out of there within 5 minutes. Returning the car was even easier. I just pulled in and there was an agent waiting for me with a handheld device where she recorded all the car stats and printed out a receipt for me in seconds flat! No going back to the counter and waiting on a long line to complete my transaction and get a receipt. Amazing!
I only wish I had known about this location sooner! I’ll be back for sure — and not just because I get a corporate discount through my employer ;-)