Bari Jay Inc

I just want to give Tammy Watts a shout out for helping us with the Kelly Kreation’s MESS.
Long story short Kelly from Kellys Kreations (Brooklyn) took my girls money (and mine) and never got our dresses. She stole our money. However, Bari Jay has been nice enough to get the girls their dresses at a bit of a discount so that the girls don’t feel the full blow of having to shell out the whole retail price again. My girls lose some money, but will have their dresses. Had Bari Jay not have stepped in, we would be screwed. Buyer beware, Kelly from Kellys Kreations is a crook!
Thank you so much Tammy for all of your help, especially as you have received at least 1 phone call a day from me for the past week!
We cannot thank you and all of Bari Jay enough!!!

When you have a large bridal party (9 girls) it can be difficult to find a designer that makes a ton of gowns, in many colors and fabrics and in a lot of sizes. Bari Jay was the clear choice as they met all those needs. I wanted to give my girls the option to choose any dress they wanted as long as it was eggplant and chiffon. The girls decided on 2 styles 227 and 551 and they looked awesome for my Oct 25^th wedding. We ordered the dresses from Here Comes The Bridesmaid. The dresses looked amazing and were great quality.

I wish you could this dump negative stars. DON’T ORDER FROM THIS COMPANY UNLESS YOU WANT TO GO RUN AROUND STRESSING AND WORRYING ABOUT BRIDESMAID DRESSES. I ordered my girls’ dresses since Dec ’12 from Here Comes the Bridesmaid. It is now April 30 and my wedding is May 4 and my girls’ dresses aren’t here yet. 1^st they sent me the dresses all wrong, they sent me 1 dress that was completely wrong and the others 7 had the colors in the wrong place. Every time I called I was told something else. I’m so aggravated and annoyed. Don’t waste your time, your better off going to David’s Bridal. This is every bride’s nightmare, so save yourself the trouble.

So to get the whole story you can read my other reviews on Teresa’s. Basically, I went into a local bridal shop and ordered 5 Bari Jay bridesmaid dresses. However, they charged me the price of this designer dress but they didn’t even order from the company: they are replicating the dress!
I would have never found out if it wasn’t for Sharon from Bari Jay. I reached out to her after the bridal store kept prolonging the arrival of the dresses. I guess I got curious and a bit suspicious and decided to contact Bari Jay just to make sure the dresses were ordered. Sharon helped me figure out the whole situation and was truly concerned.
After I got my deposits back from the bridal store, I was devastated. My wedding is in 2 months and now I have no bridesmaids dresses. I thought this was impossible and figured I would have to go to department stores with the girls to find something. Then I get an e-​mail from Sharon saying that if I find another store to order the dresses from she would waive the rush order fee– and I would get them on time! I am sure she had to pull a few strings to do this for me because it wasn’t Bari Jay’s fault at all– the order was never even placed! It was so kind of Sharon to go above and beyond just to put me at ease and relieve me of this frustration. Together with Betty from Laurel Bridal and Sharon, we got the dresses ordered and they are to arrive June 28! :) A month before the wedding! WONDERFUL!
The dresses are beautiful I cannot wait to receive them. And I am so thankful there are honest, genuine, professionals still out there.

HOW DO I GIVE MINUS 5 STARS!!!
THIS IS THE WORST COMPANY TO GO TO FOR YOUR BRIDAL PARTY NEEDS! I am one of my best friend’s bridemaids for an upcoming wedding and she choose a Bari Jay dress and well… as you read the following complaint letter… it has been one headache after another and as of today — nothing has been done! Just promises that BariJay cannot keep. DO NOT USE THIS COMPANY FOR YOUR BRIDESMAID DRESSES!
Dear Ms Erica _​_​_​_​_​_​
I am writing this letter as a followup to my letter dated XX/​XX in reference to order # _​_​_​_​_​_​_​_​_​. I received notice that my letter was received but as of the date of this letter the only response i get is that the manager is «too busy» to discuss an issue with their customer.
As a company who has been in the business for the amount of years and in the line of work you are in, this type of customer service is unacceptable. I have followed up on numerous occassions on my own time away from work and family to get a simple answer of the status of my bridesmaid dresses. Each time I call for assistance I am transferred to numerous staff members within your company and told a different answer. This does not include the number times that when I asked to speak to someone and was hung up at least three times when I called in.
As you know, I reside in California so it is already difficult to reach someone on Eastern time, but for example today I called in this morning and told that I would receive a return call by days end. I followed up at 12PM California time (4pm EST) and your entire staff is already off for the weekend. No one in your company had the courtesy to tell me the status if not at least when I would hear an answer. Now, another weekend will go by without the status of my bridesmaid dresses.
In addition to the inconsistencies within your own company, there is a lack of responsibility taken on by your company and your authorized dealers. I originally placed the order through Dori Anne Veils in Castro Valley, and the owner stated this issue is «Bari Jay’s Fault» and when I speak to your company it turns to «this is the factory’s fault.» Your website clearly states to go through one of your authorized dealers «to ensure a stress free and satisfying shopping experience. By using a full service salon, a professional will be there to help you through every step of the process.» I can clearly attest that I have not received any bit of of a satisfying shopping experience by a professional.
As you know my wedding is October 16^th, and time is of an essence as dresses still need to be altered for length upon arrival. Our original order was placed back in April and it took the allotted 10 – 12 weeks, and now my wedding is less than 7 weeks away. I cannot trust that your company will guarantee 4 new dresses with the correct size to arrive prior to that date. This transaction has been a great deal of error on your part as that all four dresses were made incorrectly to size and now I must pay the price to find new dresses and provide alterations on short notice.
In an effort to prevent any more time and exhaustion spent on this matter, I demand that the payment for all four dresses be refunded to me immediately. Since I have not received any confirmation that new dresses are being made, there has not been any additional work done on your side, it will be in the benefit for both of us to terminate this transaction now. I expect to hear from yourself or a representative on your behalf by Monday morning, otherwise I will take further actions against your company. Please contact me at XXX-​XXX-​XXXX. Thank you.
WELL NO SURPRISE — THEY HAVE NOT ACCEPTED RESPONSIBILITY NOR EVEN HAD THE DECENCY TO GIVE A CALL BACK.