Beyond Basics Physical Therapy

I highly recommend Beyond Basics! They have excellent physical therapists, the place is very nice and clean and the staff is helpful. A major difference from other places is that they have a comprehensive approach — I am dealing with chronic pain caused by multiple factors and treating only one of them or separately (back, pelvis, leg) has not been useful since they feed into each other and get me into a vicious cycle.
Over the years I have worked with many PTs, all very well trained, talented, working at excellent organizations (such as Hospital for Special Surgery) and were all useful. However, my therapist at Beyond — Stephanie Stamas — is in a totally different league, I cannot find any comparison for her level of skills, devotion and commitment! I honestly think that I stay sane in the middle of all the pain just because I had her to help me!
I also had several sessions with Victoria La Manna– she is also amazing, caring and extremely knowledgeable!
I also highly recommend their free classes that they offer from time to time. It is a great resource for learning about all women issues.

I have been visiting Beyond Basics for two months. My therapist is Dania and she is absolutely wonderful. She is caring, understanding, intelligent, and most of all enjoyable to talk to. For those suffering from pelvic pain, you know the journey can be frustrating. Although therapy does take time, it DOES provide relief. I look forward to my sessions with Dania because she made the process much more pleasant. I recommend Beyond Basics to anyone with pelvic pain.

I currently see the therapist Stephanie and she is great. She does not waste any time. The entire session she focuses on giving me exercises and information to progress my condition. She is friendly, but extremely dedicated and professional. I highly highly recommend going to her!

I have had very positive experiences with all my therapists — I’ve had 3 visits thus far. Unfortunately my Insurance (Obamacare) does not cover the outrageously expensive physical therapy sessions. Last session, I paid 280 dollars up front for therapy. When I had Blue Cross before, I still payed about 40 percent of this cost. The front desk staff is somewhat sullen in demeanor.
Physical Therapy is VERY expensive — 280 dollars is a lot of money for ONE session. I walked out dazed that I had paid so much money. Excellent services overall, but make sure you know what you are paying, and be sure that your medical insurance covers the cost — find out as soon as you can so you don’t get caught unprepared for the cost like I was.

I wish everyone with pelvic floor issues knew about beyond basics. I woke up 4 months ago unable to urinate and in intense pain. I was on vacation and saw the closest urologist I could find who put me on anti-​inflammatories. My condition improved slightly, but I spent the next 2 months with a constant need to urinate and feeling a nagging pain in my lower abdomen. I couldn’t sleep at night and was hesitant to take car rides that lasted more than 30 minutes.
I went on a strict diet and tried to be as healthy as possible, but nothing seemed to help. I kept seeing different doctors and they didn’t do much except tell me to be patient and hope things improve with time.
After 2 months of minimal improvement, I read Amy Stein’s book and started following her stretching protocol. Immediately after stretching my symptoms went away slightly, but then would return. I kept stretching 3 — 4 times /​day and had some progress which made me hopeful.
Eventually, I realized Amy had a clinic in NYC so I called to see if I could get an appointment. The staff was amazingly helpful and managed to get me into see someone the very next day. Unlike the cold, uncaring tone of the doctor’s offices, their staff immediately made me feel as if they understood my situation and could help.
After my 1^st session, I felt a dramatic improvement in my symptoms. I was far from 100%, but at least I could notice a difference. I was told it’d take 2 months before I noticed a major change, but within 1 month of treatment I was 95% better. My pain went away, I didn’t have an urgent need to urinate and I could sleep through the night without any issues at all. My only remaining issue my pelvic muscles feel slightly tight but that continues to get better.
I can’t imagine a treatment facility better than beyond basics and it’s unfortunate more people don’t know about them. If my doctor had known about beyond basics when I first became ill it would have made a huge difference in my life these past few months. As it stands, if I didn’t find them on my own I am certain I’d still be feeling horrible.
I’d like to especially thank Roseanne & Dania for helping me improve so dramatically and also Alexa for helping calm my nerves while I was stressed in the waiting room and always trying to be accommodating as possible with setting up appointments that fit my schedule.

Beyond Basics Physical therapy has one of the most welcoming staffs in the care service industry. Here you’ll find no egos just a committed, knowledgeable and personable staff who leave their clients feeling safe and welcomed. The owner, Amy Stein, is not only an expert but a consummate professional who is a favorite among patients for very good reason. I happily recommend BBPT to clients often.

I received physical therapy for four months from Beyond Basics after I gave birth to my daughter. On the plus side, my therapist was caring and I always felt that she prepared for our visits, particularly early on; I wasn’t improving much and she tried different techniques. The old office was fine and the new office is beautiful and I never waited for my appointment and was always seen on time.
What were the negatives? The front desk staff are horrible. All of my appointments were cancelled accidentally by them twice and they took no responsibility for their errors. My insurance company stopped paying and a simple authorization would have saved me thousands of dollars but because they didn’t let me know, I didn’t request the authorization and had to pay for several months of therapy out of pocket. When I appealed to my insurance company, they failed to provide any records despite many calls from me. When I needed the records to transfer my care, it took weeks of daily calls to get them. In person, the staff are lukewarm to snotty.
If I had gotten better, my rating would be higher despite these issues but ultimately, six months later, I have the exact same problems as I did when I started therapy. After her initial increased effort, I think the therapist just went through the motions with me. At the time, I hoped that she knew what she was doing, that very slow improvements were the norm but I now realized that I wasn’t really improving at all. I wish she had handed my case off to someone else within BB if she wasn’t sure how to help me further. I’m about to start therapy with Renew PT and I wish I had gone with them from the beginning. Their staff have already helped so much with my insurance company and they’ve been incredibly professional and caring.

I have been working with Riva and can honestly say a few weeks into my physical therapy I feel so much better. I instantly felt comfortable talking about my pain with her and she is so positive and encouraging. After a year and a half of pain I never thought I’d feel better but with her help I am well on my way! Can’t recommend her highly enough!

Quite a few doctors had recommended Amy Stein as being the best in her field and I can say unequivocally that they were right… She takes the time to listen to all of my concerns and thoroughly explains to me what her assessment is and what the treatment plans are. nothing is rushed… Her manner is gentle, kind and compassionate in every respect and when you’re going to see a physical therapist, let’s face it, you’re in pain and you need some empathy from your practitioner. Amy is also very bright and resourceful… she thinks outside the box to find solutions to issues that are somewhat tricky…
Another plus is that i probably wait, at the most, 5 minutes tops to be seen (this is a biggie for me since i normally wait at least 20 – 30 minutes to see most practitioners.) The office is spotless and run very professionally.
The bottom line is this, i wished that all of my providers treated me, as a patient, in the way that she does…

While I was there, Beyond Basics was pretty good. They worked hard, and if they were unable to help my hip problem, they did their best. However, the billing problem has been so annoying that I do not recommend other people go to them. They did not file an insurance claim for one of my three appointments, and even though my insurance company paid them four months ago, they still have not reimbursed me, despite calling 5 or 6 times. They have not been able to explain why this hasn’t happened, either, even when I ask to speak to a manager.
Not worth the hassle, go somewhere else.

The physical therapist I met with was great! She was sweet, understanding, and knowledgeable, and it felt so comforting to finally have someone figure out what was wrong, diagnose, treat, and relieve my pain.

I found Stacey Futterman at Beyond Basics through a rather circuitous route … and I’m glad I did. I came to her with what seemed like a bunch of unrelated, rather painful symptoms and out of all the physical therapists I had seen, she was the only one who actually listened, thought about what I had told her and recommended that I get an MRI of my hip to look for a labral tear. She ended up being spot on about this — and the reason that I have been able to get better.
Stacey is experienced, friendly, thoughtful, energetic and really devoted to what she does. Unlike other physical therapists in women’s health, she is able to think outside this area and consider a full range of possibilities when it comes to what is causing a patient’s pain. I cannot recommend her highly enough.
Just a note — Stacey is one of the most experienced/​skilled physical therapists at this practice. Although the other physical therapists are good, it is worth to wait for an appointment with Stacey.