Blink Fitness

Worse customer service ever !! Obviously looking at the below reviews, I’m not the only one that thinks this.
I opened my membership on March 1^st. Called March 3^rd and to cancel it. The guy told me «your membership has been terminated» awesome, piece of cake. OR NOT!
Months later after leaving the country. I come back to a huge bill from blink saying its past due and will go to collections if I don’t pay.
So I call the Bryant park location again, spoke to Christina the manager. This bitch of a manager had no care in the world to what I had to say and literally just repeated «read your membership!» Sorry, but isn’t that what customer serice reps are for? To help you when you have questions? the rep told me that my membership was canceled but the fine print tells me that I have to go into the facility and sign a paper.
So pretty much, the reps are trained to lie to you just so they can get a few more bucks out of you. I take full responsibility for not reading the fine print, but blinks customer service sucks!!! You think you’re getting a bang for you buck. But your just getting screwed.

I wish I can give 0 star… When I join the gym, I asked if there any maintenance fee or any hidden fee. The front desk told me there isn’t any… Now that I cancelled, they charge me $ 40 maintenance fee, and $ 70 buy out fee and 45 days notice fee and on top of that, still charging me monthly fee… When j called customer services, he kept telling me different things… wtf… Will never join blink ever again

Been a member of Blink for a year. First time going to this location.
Hated it. Guess because of the location and that after work crowd is not a good mix.
No room to workout on the mats or the lifting area.
Definitely don’t go to this gym between the hours of 4−7pm
I’ll be sticking to my location on 30^th

I work out at the gym early in the morning or in the mid afternoon and have no issues getting a weight or cardio machine. I tried to work out at 6 pm once and there were lines for machines. It was the week after New Years though so that may have been the issue.
There are many machines. The top price is $ 25. They have wifi which sometimes goes down but is generally reliable. Everyone who works there is very friendly. There are cleaning people wiping down machines and moping the floors all the time. This is definitely a clean gym.
I hate having to walk through the weight lifting area to get to the locker room. When it is crowded, it can be a hassle to get to the locker room. That is probably my biggest complaint about the location.
The price is very reasonable. I am glad that I signed up for this gym.

I signed up for passport membership so I can use all of their locations. I tried Bryant park location last week and I was pleasantly surprised on how spacious this location is. Knowing that the rent for the space that’s in the heart of NYC, truly surprised me in a good way.
Staff members seemed to be friendly. Place is very clean. Lots of treadmills, ellipticals, stair masters and bikes. Weight area is pretty big too and it has its own squat rack.
Overall, it’s a good gym for the price you pay. So far love it.

I signed up Blink Bryant Park early this month; and have been satisfied. It’s a clean, new and friendly work out place. The front desk stuff are helpful and nice. Machines are well maintained. Although It’s a lil bit busy in the morning, still could manage a good work-​out.

Worst gym I’ve ever been to in my life. I asked to sign-​up for one month only. The employee made a mistake and signed me up for an ongoing membership. Blink admitted fault, but still hasn’t rectified the issue 4 months later. I would avoid this gym at all costs. I’ve never dealt with such poor customer service!

*Comparing this Blink location to the one in Noho*
1. Not as friendly. The lady that was helping my sister sign in a guest (for premium members only) was smacking on her gum really loudly.
2. Very spacious. Locker rooms, bathrooms, shower rooms, and the gym in general is pretty big. However, the stretching area seems neglected.
3. More machines. They’re all put closely together, giving this robotic and claustrophobic feel to it.
4. Different machines. Having a variety makes workout fun and intense.
5. Chillier. It makes it harder to sweat and lose off that water weight.

This dump of a gym charges more than any other blink location as if it was any better.
It’s underground with zero cellphone service, their wifi never works, and it’s over crowded and smelly at all times.
To top all this this location doesn’t offer a membership without contract and rather impose a $ 300 penalty.
And to top that, when you cancel after the contract is already over, they’ll claim a FORTY FIVE DAYS notice policy so you still get charged a month and a half more in advance upon cancellation. What a treat.
The bottom line is despite this location and its unique problems, Blink Fitness is the whore of all gyms. They’re cheap and easy, they’ll bend over for any new customer they can get, they steal your money before you leave, and those who stick around just have to put up with sharing their pump with a billion other strangers’ moist.

For $ 25 a month, this gym is probably the best value gym in the theater district! (+$ 1.13 taxes = $ 26.13 a month). It’s your most basic gym that can get the exercise job done if you can keep to a consistent schedule. Probably the most affordable gym in the area.
Pros
— Basic gym: all your typical cardio and strength machines and weights
— Clean!: Fairly new location, everything is kept pretty clean — including locker rooms
— Little to no shower wait time: there are 6 showers in the women’s room and the two times I had to wait for a shower, one opened up within 3 minutes.
— Very Friendly Staff: they’re extremely friendly and always welcomes you/​says goodbye with a smile
— Members: all seem to be pretty courteous of personal space in the locker room and around the gym
— TVs on treadmills/​elliptical machines
Cons/​Things That Could Improve it
— No exercise classes. It’s just your basic gym with machines and equipment. Although you can sign up for a trainer.
— No overnight lockers — not a big deal, but I would love if they had this option!
— Stretch Area could be bigger: sometimes this area gets super crowded, especially after work hours. I kind of wish this area was bigger or that there was another space that is open for working out.
— No mats for ab/​core workouts
— In general, after work peak hours (after 5−6pm) this place gets PACKED. There’s still enough cardio machines for everyone, but the stretching area and machines can get busy. One time there were 8 people waiting in line for a treadmill.
— This isn’t really a con, but the gym would be AWESOME if they had free towels that you could just use that you check out with your membership card. I don’t love lugging around my towel to the gym everyday, it takes up quite a bit of space.
I typically go in the mornings before work, which has a smaller crowd than the after work hours.
This place isn’t too crowded during lunch either! If you want to avoid rushes of people.
*BTW — Did you know that Blink Fitness is the budget-​friendly branch of the Equinox franchise?

This is not my primary Blink and also not on the top of my list of Blinks to go to. This location is closed on Sundays and shuts the door at 5 PM on Saturdays. It’s a little inconvenient for me in terms of hours of operation but the equipment are new and the facilities are clean so kudos to them for that. I think this location can get crowded after 5 PM Mon — Fri but I am still able to get in my workout. To sum it up, Blink is Blink… a franchise and brand which means they are held to a certain type of standards just like how Mc’d’s nugget is suppose to taste the same in New York as it is in Houston, Texas… because they hold each store to a corporate standard.

I actually really like this location. When I first joined Blink I was going to the Paramus location because it was across the street from my office. Once I went back to the city I was happy to find out there was a Bryant Park location, 12 blocks from my office.
This gym is pretty spacious and you don’t have to wait for much, unless you’re trying to be in the squat rack. Then you should take a number.
The facility is always clean; the staff are all super friendly.

I had such a great experience up until I realized 2 months after cancelling that they have continued to charge my credit card!
I called the gym and they agreed that I am, in fact, cancelled in their system.
Why the hell am I still being charged, you ask? No one seems to know.
Spoke to a manager who says she will resolve it and keep me informed. It’s been two weeks and I’ve gotten no resolution. I’ve called back and get the same answers.
Very shady business practice. I want my money back now.

I’ve only been a member since February (7 months) and they want to charge me an annual fee. They apparently charge this if you’ve been there for six months whether you are going to continue or not.
I also hired a trainer and paid a LOT of money. That trainer quit. Now they want to put me with a totally different trainer when I paid to be with THAT trainer. I get that people quit, but I should get a refund. I only pay money for people that I want to work out with, not people you stick me with so you can keep my money.
This place is a RIP OFF. No classes, the smallest gym I’ve ever been to and just rude people. I hate this place. I quit going because it’s garbage.

Gym is really big (especially when compared to their NoHo location) and pretty clean. I go after the rush of after-​work people at around 7/7:30 and have not had to wait for a machine which is great!
I also had a 30 minute session with a personal trainer (Reuben) and he was great! Kept pushing and increasing resistance when he knew I could handle it, but definitely backed off once I had reached my limits. Very chill guy!

Blink is a great gym, huge and plenty of equipment to work out .Same set up as equinox :)
I had an issue with billing the first time I sign in but miss Monet took the time to talk to a representative at the bank .
Kevin also follow up with me through emails to make sure the issue was resolved :)
Customer service is over the top! Front desk– Myriam specially– always welcome me with a great smile

have had numerous attempts to try and cancel a membership that was signed up for before the gym opened and was asked to cancel before they opened. Never have set foot in the gym and dont even live in the state. Regardless Jean Pilarca refuses to help or cancel through phone or email, just simply tells me I must walk into the branch in person to cancel.
obviously jean is a terrible person and a total reflection of the blink attitude towards members and non members alike.

My friend got me an unlimited guest pass. Whenever she goes, I’d go.
I didnt think it was a big place. But it’s deceiving. It is actually quite roomy. We went at 2p so we wouldnt hit the lunch crowd. It was awesome because it wasn’t crowded and there were so many machines open. Plus, i dont like people watching me or smelling other’s body odor. Yuck.
This place is uniform, friendly and clean. All the workers in the locker rooms did was clean! That made me feel good. It didnt stink in the locker room, which i totally appreciate. Ive been to other gyms, and sometimes i wonder if Im in the men’s locker room.
I had a great experience at this location. Im glad my friend talked me into going with her

My review will be based on a comparison to the Penn station location that I frequent more often.
Locker rooms: plenty of space and more room than the penn station location. As in no butts in your face as you put your items in the lockers space more… Okay that was a slight exaggeration on how small penn’s locker room is but the Bryant park location does have an A+ locker room space
Space/​equipment: so this is where my star deductions come in (would have gave a 3.5) It’s in the basement of a building so the body odor and heat emitting from all these gym goers is essentially trapped in the space, humidity is bad enough in a gym but add a basement location it just makes the situation more gross. There is quite a bit of equipment but because it is such a busy location be ready to wait a little longer to use them than you would at Penn.
Staff: friendly as always, seems like Blink really knows how to hire great staff!
All in all for the price of blink’s membership don’t hesitate just sign up!

Please see the following for what any woman in NYC ever wants to know about joining a gym:
1. It’s clean as hell.
2. It’s so clean the locker room smells like Sephora.
3. There are tv’s installed on the ellipticals so before I knew it, I spent 4 episodes of wheel of fortune on that thing, so if you hate the gym, it’s a great motivator.
4. Busy after work but not tragic.
5. Creepy guy alert: so this was the only thing that turned me off and would be a deal breaker if this gym wasn’t so cheap, convenient, and clean. You have to walk down what may as well be a runway between all the weightlifters in order to get to the locker room and they can be so obnoxious. Sometimes it’s like a fashion show in the joint with girls who love the attention working out in heavy makeup and matching sports bras. I’m there to put my headphones on after work, sweat, and leave. You’d think they’d leave a girl alone without poking her on the shoulder and asking if they can «spot» her on the leg press (??) #hotgirltryingtoworkoutproblems #handstoyourselves #willpunchyou #sorrynotsorry