Bumble and bumble

Only place in Manhattan (or New York for that matter) that knows how to cut men’s hair well. Highly recommend Lorna– she is amazing. They are very friendly, coffee on the house, pleasant staff. A brief consultation is done, and then shampoo and cut. As a guy, you won’t walk out looking all cookie-​cutter. Your hair will fall well and look healthy. Highly recommended.

This place is the worst these days. Has only gotten worse through the years. Once you get past the attitude and swollen egos of the people at the front desk (yawn). Prepare for the even bigger swollen head of the person doing your hair (You’re cutting hair not saving the world, get over yourself!). Also prepare to be treated like a product in an assembly line. Don’t forget to tip the coat check person, the shampoo person, the café person, the hairstylist, the colorist, the stylist’s assistant and the colorist’s assistant. Then comes the bill which you can’t prepare for. Another head’s up. You are going to call back to schedule with the same person you saw last time but their price will have gone up by $ 30 but no one will tell you this until you check out. So to recap — $ 175 haircut + $ 350 color + $ 250 in tips. = One broke bitch!
Now I can go hang out in my apartment with my new hair all night since I spent all my money at this place. LOL!
P. S. I didn’t mention the results of the cut and color because they were forgettable and nothing special.

Clayton is the BEST colorist ever, period. I have strawberry blond hair but like it lightened and was always terrified of painting/​foils as I’ve had my hair ruined before by other colorists using these techniques. Clayton is patient, listens to what you want/don’t want, and is truly a color genius. I have been coming here for 5 years and plan to continue!

One word – Lily. She is lovely and made an experience that I never look forward to, which is getting my haircut, an absolute pleasure. Everyone in the place – from the chap who took my coat and called me boss, to the delightful woman who sweetly washed my hair and even kindly rubbed my shoulders quickly too – couldn’t have been nicer. They have a very demanding/​high end clientele there – and so I admire even more everyone’s ability to be so helpful and pleasant. Well done Team Bumble and Bumble! I look forward to my next visit with great eagerness.

I should’ve known it was going to end up horribly when my stylist kept saying I had too much hair. Half way the haircut I mentioned that she left it too short so she left the other half a bit longer, what type of logic it that? When she finally finished, I was obviously dissatisfied– I asked for shoulder length but now my hair was barely by my jaw line and the supervisor had the audacity to say it was my fault. I walked out crying, with an obviously uneven hair, still visible 4 months later.

As a long time Bumble customer, I hate to write a bad review, but it’s long overdue. I just flew in from LA and waited to get my hair colored here in NYC with my colorist. My flight was delayed and check in at hotel delayed, so I was running a few minutes late. My colorist won’t see me. 10 or 15 minutes late is a bit obnoxious, I agree, but I have literally waited for this guy for 2.5 hrs before. One time, he didn’t want to make a bad impression on a new customer, who treated him like shit the entire time, and asked me to wait. Her appointment was squeezed in and booked after mine, but basically told me he didn’t want to lose a new customer and had me wait TWO and a HALF HOURS!!! I have never not waited, and I have always been polite because I really like Grotto. I probably should have just walked in instead of calling Bumble to give them a heads up that I was running late, but you know what? I’m just done. I have had so many horror stories at this place with stylists chopping all my hair off when I asked for a half inch trim. They’ve cut my hair so short, I had to go out and get extensions (for a year and a half) before it grew back out. This happened on 3 different occasions over the 8 years I’ve been going here. I never asked for a refund and I have never treated anyone here with anything but positivity and respect. Maybe this wasn’t Grotto’s call and just some shitty receptionist, but you guys have lost a very loyal customer today. And to think, I was willing to fly across the country to continue to pay you for a service I can get at a lower price and a better quality anywhere in Los Angeles.

Ivan! Finally someone who gets my hair, it’s texture and the fact that I hate to blow it. Amazing job!

Pauline, Pauline is an absolute professional, she listens and executes. I have been getting my color with her for the past 3 years and I am always fully satisfied because she knows how to deliver. I might cheat on my manicure lady but never on Pauline.

So glad I found this place.
I typically go to posh high end salons on the upper east side but boy am I glad I moved my search a few blocks.
Let’s start by saying everything was on time. They started me on time. I finished on time and when I went to pay it was the same price that I was quoted initially when I made the appt.
The above never happens! Ever.
Loved my cut! I asked the stylist to keep it long and I left with it still long.
Only wish they stayed open later because if you work a 9 – 5 job you don’t have enough time to do color and cut on the same day. I’ll have to go back another day for color as I was only able to squeeze in a cut after work.

I have been a customer since 1979. Staff is always well trained with new hair style ideas and color techniques
A haircut shape will last a good season and still look fab.
Produts are amazing. Staff have always picked out the perfect products for me.
My favorite place for beauty therapy.

Ok listen up. I will rarely complain or voice my negative opinion on Unilocal,however after my horrendous experience at bumble and bumble I had to say something. I went in for a color correction and the person that did my color was pretty much straight out of school. She left bleach in my hair for 5 freaken hours whilst she attended to her other clients. Six months later my hair is still ruined!!! I can’t have a normal color in anymore as after a few washes it begins to turn green. I now have to cut my hair shorter and put extensions in. I realize it’s only hair and this sounds so vain but I’m sure every woman can empathize with me that our hair is extremely important to us. I am beside myself.
Luckily I was able to find a salon that was able to rectify the horrid job bumble and bumble did.
This place is astronomically expensive and the staff think they’re better than life itself. Don’t go here for the name and reputation because you will be utterly disappointed. I warned you and if you choose to go there, you should take a loan out against your house — all for terrible damaged hair. Good luck!

So after crying all weekend having my long beautiful hair chopped off and razored by Roberto I have decided to post this review :(He ruined my hair. I had long beautiful waves. I went in only asking for a trim and he explained to me I needed to layer the front so I trusted him. The left side is a huge chunk cut straight across which is an inch shorter then the right. There are chunks of my hair missing all around. My long beautiful waves were cut out and now a frizzy uneven mess. This is the worst haircut I have ever had in my life… It’s extremely disappointing DO NOT let him do your hair. I went back in and this amazing stylist named Spencer did the best he could to fix my hair but it was such an awful cut to begin with all I can do is grow it out again. One of the worst experiences of my life I pray no one has this happen to them
4 weeks after hair is still uneven and nearly impossible to style … Ppl asking me who cut off all of my hair into this uneven puzzle I am still in shock someone could even be employed after literally ruining my pride the left side is growing no amount of money even refunded to me could fix this haircut … I will still be growing and dealing with for the next year of my life the short pieces have 6 inches to catch up to the long… my pony tail has one long string of the length he missed with his razor technique. This guy is a mess and should not be allowed to cut hair anymore. I contacted the corporate office and I’m done with bumble and bumble I’d never even buy a product at this point

I really love this salon. Everyone I’ve met have been professional, great attitude, super approachable and gave the cut I was looking for. I have done any coloring here yet, but looking at the student colorist as a option. They use great products here and the atmosphere is awesome as well. And this location is easy to get to.
I would recommend this salon for cuts. As I’m sure they are also great for color.

I went in for a serious change. Haircut & Color. Jet Black hair lifted to some light brown highlights. Never been bleached. Some drugstore color or glossing in the past.
Spencer is amazing — he’s a good guy all around. Great to chat w/​while in the chair. He listens, and checks in while cutting. My hair is long and had completely grown out. So, he had some work to do. We trimmed it into the style I wanted. Not that short, but it needed shaping, and bangs. Wow. I’ve never gotten so many compliments of bangs. Nice job Spencer. Plus, he worked w/​my colorist Anatasia during my visit as my request for services was not correct. My color was going to take alot longer than planned, so he worked w/​it so he could still cut my hair. That is something he didn’t have to do. Very nice.
Anatasia. She is super. Sweet, and talented. She has a very creative mind and loves what she does. It shows in her work. We looked a few pics of turning my jet black hair (asian) into lighter brown highlights/​dark blond — how it might work without turning organge. She was honest and said that was too many levels to lift. (why you see orange hair — the colorist just did it without telling the client the result) So she came up with a solution of mixes of colors, and said she’d do less than what I may want but we could adjust later if need be. No adjustment needed. It was pretty perfect ! LOVE love it.
The loft salon is great. Color upstairs. Cuts downstairs. And, I love the bumble & bumble product line, so even better to buy some while there.
For manhattan it’s reasonable. Basically, what I paid in San Francisco. I refuse to pay $ 600 for a cut, and $ 1200+ for a color. This was a good choice as both cost less than this.
It’s been about 2 months since my cut and color. My color is still amzing. I go swimming during the summer and ocean. My color has really kept and my hair isn’t dried out. Cut is growing out great. Bangs are awesome still. No bang trim needed yet.
Highly recommend. Friendly front desk too.
Enjoy when you go in.

Everyone was so attentive… from the beginning when I called the reservationist. She answered all my questions and was so thorough and professional. I was greeted and taken to get a robe then a stylist consultation with Mia. She listened and offered great advice. By far the highlight of the cut was the shampoo/​hair wash. The chairs had massagers but not the painful fist ones at cheap mani pedi salons, but subtle massaging that felt like a human masseuse and the chair automatically reclined when I say back, I even think the rim of the sink was heated when I laid my neck. Love the shampoo and conditioner used on my hair, smells so good and feels luscious. Would definitely go back and highly recommend for a luxurious hair salon spa-​like experience.

Via recommendation of my sister in law I got my color done by Wyamonie at the Uptown location. I’m Asian with Jet black hair and I wanted to go Platinum Blonde– I wanted it to be white basically. Wya is a color master!!! She did an excellent job– I’ve gotten too many compliments on my color to count. Knowing that I have a lot of yellow in my skin tone she made sure to kill any yellow/​orange hints to give me a beautiful ash blonde. I don’t dare anyone else to touch my hair so she’s been doing my root touch ups for the last year, and when I decided to go back to black she gave me an excellent ombré to properly grow my hair out. I recommend her to anyone. She’s amazing!!!

I was recommended by a one of my co workers t go here for my color and cut service a little while ago now, and i have been meaning to write my review but haven’t for around to it till now so here it is. Straight up — DO NOT GO HERE!!!
First walking in the girls at the front desk were very friendly and welcoming, Then I went up to the color floor… I explained what i was looking for noting that my hair had been damaged in the past so I was weary about anybody touching it, but my friends hair looked so great that I thought I would give them a shot. BIG MISTAKE! They bleached my hair to the point I look like a cartoon character it was disgustingly brassy! AND not to mention snapping off as they were combing it! I wanted a light brown/​dirty blonde and I end up with super brassy VERY blonde! My hair was in terrible shape. The worst it has ever been in! They were recommending and trying to encourage me to purchase all these products to rectify THEIR mistakes as a pose to just admitting they did the wrong thing and fixing it!!! These people are qualified hairstylists. Seriously?!
If my awful color experience wasn’t bad enough, I assumed after charging the price that they did they would at least offer for someone to blow dry my hair but they said it be an ADDITIONAL $ 130!!! So in the end I walked out with dripping wet hair! I guarantee you, there would be more people out there besides just me who wouldn’t stand for paying that on top and have to leave the way I did. UNREAL! I would like to hope that there are stylists who wouldn’t allow this to happen in the cold NYC winter but wouldn’t hold my breath…
I will not be returning to this salon. Ever. I now have to find someone who will FIX their mistakes and work on restoring the integrity of my hair.

I have very difficult hair. Like, if my hair was a celebrity it would be one of those notoriously sloppy, consistently misbehaving divas that are beautiful when expertly prepped for an award show but inevitably turn train wreck for the after party. It’s long, super thick, chemically damaged, and an enemy to stylists all over the tri-​state area. Not for the faint of heart. Now that you’ve got the full picture, here’s my review:
Salon is nice. Quirky, modern décor fashioned to be luxurious as convenient for clients. Nice waiting area, complimentary beverages, fancy reclining, massaging (yes massaging) shampoo chairs, etc. You will not be disappointed.
I saw Mia and will definitely be going back. She did a quick consultation with me before taking me to the shampoo area where she got an idea of what I was looking for and really listened to my concerns (thick, choppy, uneven layers are a heavy-​haired girl’s worst enemy).
The shampoo was amazing. Maria was super sweet and does a great scalp massage and shoulder rub. All the products are bumble and bumble of course so you know you’re getting quality and have access to every product in bumble and bumbles line which means you get exactly what your hair needs.
After shampoo Mia gave me a blowout that was so perfect it didn’t even require a straightener and then cut in long layers to take the heaviness out of my hair while maintaining the length. She gave me helpful tips on how to care for my hair and even offered to style with loose curls or the straightener once she finished.
I walked out of bumble and bumble today like the star of a low fat yogurt commercial. Feather light, voluminous, shiny strands gently blowing in the breeze without a care in the world. #ialwayswantedtobeacarefreeyogurtgirl #oramaxipadgirl
Can’t wait for my next visit

This was a very nice salon! I called last minute for a haircut and single process color and they were able to squeeze me in at the last minute. Everyone was very courteous once I was there.
It’s a beautiful salon — quite big with different floors. My color came out amazing and my cut, well I’m happy with it even weeks later. It definitely was a splurge as I don’t usually pay more than 30 bucks for a haircut, but that’s ok. I feel that it was def worth the money. My hair is growing so well, and it feels it’s growing faster than from my usual haircuts. Magic hands of my beautician.
I will def be going back! They do also have free haircuts and styling on Mondays but that’s from students — I’d rather pay some money and have experienced beauticians! I’m sold on this place, just wish it cost a little less.

I’ve been meaning to write this review for… YEARS. I first went to bumble as a special treat in 2005 for my high school graduation and i’m not sure if i should be thanking my mother profusely or cursing her for introducing me to something so awesome and so expensive! Yet here I am, using ONLY bumble for my hair needs from a trim to drastic (very long to very short). When I decided to dye my hair after years of doing nothing to it they set me up with the PERFECT colorist who matches my personality and understands how I feel about my hair (low maintenance but picky) and how I want it to look.
I use Randy for my hair and she is the ONLY person I will let cut it. She’s awesome as a person and really gets what I want. When I impulsively wanted to cut all my hair off she did a great job! When I had to get a haircut a few days before a wedding she and Zoe, saved my butt from looking awful in wedding pictures!
I have never once been disappointed by either Randy or Zoe’s work, conversation, or ability to understand what I’m looking for despite me not really understanding fully. Even though it’s CRAZY expensive and I’m a pretty cheap person, I have to say it’s worth every penny. So I guess I should be thanking my mom.

Amei D++++++++. Pessoal atencioso e super profissional. Minha stylist fez a maior consulta para não errar no que eu queria. Só lá que eu tive coragem de radicalizar no corte — Great gatsby !!! Preciso voltar para NY.