Chase Bank

This branch is the closest one from my office and I’m here almost every week for normal banking transactions.
The branch is huge, very nice and clean inside, lots of staff and 10 teller windows.
Unfortunately there’s always only 1 or 2 tellers working. If you come here for a regular deposit, withdrawal, check cashing, be expected to wait awhile.
There are bank staff constantly approaching customers on the line to advise customers to use the atm machines but if anyone wanted to use the atm why would we bother waiting on line?
As if only 2 tellers working are not problematic enough there are bank reps using the tellers for their transactions as well increasing everyone’s wait time.
This is a huge busy area in the middle of NYC with business transactions also. It is completely unreasonable to make customers wait all the time. You should hire more tellers… 2 tellers 10 windows. many customers. do the math.