Chris French Cleaners

I wanted a better touch up on my Suits Esp on lapels always comes not sitting properly. Something was not right. A month ago I mentioned one of them guys, he was nice enough to make it better but I was still not satisfied.
Skimming around I saw
BROWN BAG LAUNDRY LLC, East village
in the neighborhood, tried them out & completely blew me out.
Hopefully they will keep it the same way they did last time & I will never go else where.

I’m only giving them 2 stars because their tailoring is good. I’ve used them before but couldn’t take their bad behavior anymore. The tailor is incredibly short tempered and rude. I have a good dress I needed shortened and she refused to pin it up in the back to see how it looked. She said she didn’t have time for that. I’m happy to pay well for good tailoring but the nastiness was too much and totally uncalled for. I’m not a demanding client.

I got my trench coat cleaned here after I got grease on it. They did an excellent job cleaning the coat, however, the price was high at $ 30.
So imagine my dismay when my friend spills wine all over it a week later.
I brought the coat back and this time I’m given a price of $ 45 to clean it. Apparently wine is harder to clean than grease. Anyways, I said I would pay the same 30 as last time or take it somewhere else. They wouldn’t budge. So I walked out and went a block up to Royal Cleaners. They were so nice, said not to worry, it was $ 12! And royal gave a turn around time of 1 day vs the 3 to 4 days that this one did. Very glad I walked out and you should too.

Always amazing. Been going here for 15 years and they never let me down. I have used them for suit tailoring, pants hemming and major clothing stains.
All for high end designers.
Just recently brought my Rick Owens leather jacket in for a sleeve shortening and they executed flawlessly.
Thanks guys!!!

I only leave this place one star because here is a bad place! I sent there a mohair coat which was spilled with hot chocolate. Here charged me $ 60 dollars for a dry clean and I thought if they really can make my coat clean, 60 dollars wasn’t so bad. By the time I picked it up, the coat looked unclean and it felt really firm and sticky because the hot chocolate wasn’t completely washed off. I resent back and the guy who wears glasses silver hair gave me a ride manner. He said he couldn’t guarantee or bla bla… The second time I picked it up, the coat wasn’t turning very clean too. I give up keep sending to them because I don’t trust them anymore. The guy with silver hair wasn’t friendly and kinda rude. Very disappointed and regretful with that pricy $ 60 dollars for washing a coat. Bye!

I used to have two cleaners, one who was the basic for no-​problem clothes, and another very expensive one for stains and special care garments. Chris French rolled both of those into one: They’re reasonably priced, and they’ve worked magic, removing stains that I thought had made a garment «a goner.» Plus they’re so nice! Basil welcomes me with a smile and exemplifies great customer service, and Eleana is a terrific tailor with a good eye. Love this place!

I strongly advise against taking your business here. In my experience, the owner was dishonest and very rude. I take no issue with their prices or the quality of their work.

(Posting for a friend without Unilocal) The tailoring is abysmal (read: ABYSMAL), and when I went back to ask them to correct their mistakes, they started to verbally attack me. I would never recommend this place to anyone. They refused to admit they made any mistakes, and the mistakes were visible to anyone with eyes. Even Helen Keller would would be offended by this tailoring. Save yourself the time, money, and headache and just go somewhere else.

Men’s shirts cost $ 4.25 here to be washed and pressed. Ouch! That’s a serious premium compared to their competitors in the area. I thought the service and quality must be great then.
After my first time here I got my shirts home and noticed one of the shirts they gave me wasn’t mine and I was missing one.
I went back to the store and as I was travelling that day, the guy on the front desk told me he would have my shirt waiting for me when I returned next week. It seemed simple enough to me but I was a bit disappointed he didn’t bother to apologize.
I returned from traveling and the guy recognized me, gave me a piece of paper and asked me to describe my shirt. I was taken aback by this thinking «so much for we’ll find it straight away and have it ready for you when you return».
They took my number and told me they would call.
The next day I surprisingly did get that call and went to pickup the shirt and all is well. The guy sort of laughed a «sorry» as he handed me my shirt.
A pretty disappointing experience overall. I would have at least expected a refund for that shirt given the run around they gave me and the fact it took 3 follow up visits to the store.
Suffice to say, I won’t be going back here.

I read the reviews on this place before I brought my favorite blazer here for damage control. I had spilled over a cup of olive oil on a light tan jacket, linen cotton blend.
I was really upset because with such a light color– I was positive this was was the end of the line– one last ditch salvage effort and then off to donation heaven…
Chris French Cleaners was pricey– $ 18 to clean the jacket, but IT WAS WORTH EVERY PENNY. I just picked up today and it was amazing– the 5 year old jacket looks brand new. Not a trace of the oil or any of the other lived-​in stains, they even covered every button to protect them! I am blown away by the fantastic job on this jacket. I am so happy and pleased with the service here. The staff was kind, efficient, and organized. Overall– the best dry-​cleaner experience in the City.

Three oxford shirts came back with frayed collars that split open. I was told it was because of perspiration (they were fairly new), which seemed odd that it would happen to the three shirts I brought there, all on the same visit, and it never happened anywhere else, ever before, in 20+ years of having shirts cleaned. Employee I spoke with there was dismissive and arrogant, like I’m just some idiot hick that sweats a lot. Stuff happens, clothes get ruined, but there is no excuse for arrogance.

I sent in pants to get a simple hem job, no cuffs or anything fancy. I didn’t expect a $ 5 job but to charge $ 20 for the most simple tailoring job possible is just ridiculous. I’m happy with the job but this place is overpriced and you can easily find more reasonable in the area.

I sent in 5 button down shirts and two pairs of pants for dry cleaning, as well as 5 polo shirts and 4 T shirts for standard laundering. When I got back the items I checked the bill, which came to a total of $ 127.75. Yes, you read that correctly, it was $ 127.75 for those items. What really amazed me, other than the staggering price, was that the button down dress shirts were less than the T shirts and Polos. Laundering the Polos and T shirts were approximately $ 10 dollars each! I called and asked why and the man who answers the phone (who must be a manager or possibly the owner) reacted angrily and unprofessionally stating that the $ 10 per T shirt is a reasonable price for what you are getting because of the attention they give each shirt and the «process» that each item undergoes. I’m not sure what this «process» is, because water and soap, even in Manhattan, does not cost the same as liquid gold. Stay as far away from this place as possible because you get an owner who is surely and combative, as well as the highest and most irrational pricing I’ve ever experienced in 10 years of sending my clothes out in NYC.

This place is great! They’re eco-​friendly, have super reasonable prices, and the staff is really nice and accommodating. I’ve gotten dry-​cleaning done here, and alterations on a few items (jeans, a few dresses). The alterations always come out perfect. And the dry-​cleaning is always top-​notch. I’ve brought them pieces with stains that other dry-​cleaners weren’t able to get out on a few separate occasions, and they were always able to get the stains out. Highly recommended.

This is my second review of Chris French, having written before how much I miss them since moving to Brooklyn. I just wanted to add that the other day at a party I wore a very expensive camel hair sport jacket for literally the second time and spilled a big glob of chicken grease on it. When I went to the bathroom to do damage control, I unwittingly used the fancy printed paper towels our hosts had put out and discovered the grease caused the ink from the towels to run.
With grease and ink all over my brand new jacket I was ready to write it off, but I thought I’d give it the best shot possible, so I shlepped into Manhattan to Chris French. They got every iota of the stain out. I still can’t believe it. It still looks brand new. I really can’t recommend them highly enough, and to be clear I have absolutely no affiliation with them other than as a fiercely loyal customer.
Now if only they’d pick up in DUMBO.

As mentioned by many others, the proprietor has a smug «matter-​of-​fact» attitude towards your needs.
I went in to have my costume receive minor alterations for Halloween. I described what I wanted to owner… and he said, «We only do REAL tailoring — go someplace else».
Really — that’s how you treat your potential customers?!? Too bad my 9 – 5 is in an office… and his competitors will have by business (and my cash).

This neighborhood dry cleaner is always spot on. From laundering and pressing dress shirts to hems and alterations, they take care of business. In my experience Chris French is fairly priced and always has my cleaning ready as promised.
You get what you pay for – other places have done bad jobs, ruined items and stamped my clothes for identification. More importantly, they do everything they can to meet your needs, even in the cases of rush alterations.
I needed a shirt taken in and really wanted it done before I head off for vacation. I procrastinated and took it in 4 days before departure. Basil told me they’d try to get it done but couldn’t guarantee it. It’s a French Connection shirt with contrast threading and some fancy side gussets. More than your average alteration, so I fully understood I might have to go without it on my trip.
In the rush before leaving NYC I forgot about my cleaning until about 6:55 p.m. (5 minutes before closing). The sense of dread hit me, I dialed Chris French frantically, and asked Basil if he could stay open a few minutes past 7. I rushed over to pick up some standard cleaning and when I arrived, much to my delight, my shirt was ready with alterations complete. They did a great job too – canary yellow stitching and narrowed gussets included.
I apologized profusely for getting there late but Basil took it all in stride and wished me a bon voyage.
A few months prior, I brought a winter coat in to be altered and when all was said and done the work would have actually exceeded the value of the coat. Even after the tailored pinned me up and marked off the hems they were cool when I told them it wasn’t worth their efforts or my money. There was no pressure to go through with it even after everything was tallied. I ended up finding a nice alternative at Overstock and happily brought it for cleaning after the winter season.

After reading some mostly strong reviews, I decided to bring my WEDDING TUXEDO to Chris French, assuming I was in good hands. It was a massive mistake. They did a horrible job on the jacket (I had to go to another tailor to have their work redone). Worse yet was the smug «matter-​of-​fact» attitude of the proprietor.
I can go on and on about the details, but I am sick of even thinking about these people. Horrible experience, extremely overpriced… Save yourself the agita, find a better tailor.
I will note that my fiancé had her dress done and it came out great. The female seamstress does great work. But again, the arrogant owner is enough reason to stay out.

DO NOT GET RIPPED OFF BY THESE GUYS.
1^st time I came here they did a beautiful job repairing a complicated knit sweater, so despite reviews, and despite the price, which was steep I thought I’d keep bringing my things here.
2^nd time, I brought a dress I wanted to change into a skirt. This wasn’t a super complicated job, it was chopping off the top and adding an elastic waist band and then hemming the bottom. The girl looked at it, told me fifty dollars. I agreed. When I came back to pick it up, they tried to charge me 100 dollars for it, 50 for the waist, and 50 for the hemming. I told them they could keep the skirt before I’d pay them double the price we agreed on. I mean, REALLLLLLY, FIFTY DOLLARS FOR A HEM JOB? bs.
I’l never use them again and you shouldn’t either.

I trust Chris French with all of my nice clothes. They were able to get paint splatter out of a very expensive dress that I thought was completely ruined.
They are a little on the expensive side for everyday items but when you need a serious professional stain lifter, I wouldn’t go anywhere else.