Courtyard New York Manhattan/Midtown East

Great hotel at a reasonable amount in a city with nothing but overpriced hotels. It’s clean, staff is friendly, and who stays in the room in NYC anyhow? Sleep here and get out and so other stuff!

Two girlfriends and I stayed here for four nights the weekend before Christmas. We are all 40-​somethings and are all seasoned travelers. We had a room with a king sized bed and a pull-​out sofa and I felt like we had plenty of room. Frankly, I was rather surprised at how large our room was, given that we were in Midtown Manhattan! (Of course, it was a handicapped room, so perhaps that had something to do with it!) Our room was clean, comfortable, and nicely furnished. It would have been nice to have had more counter space in the bathroom (we only had a vanity) but that may have been because it was a handicapped room.) The «footprint» of the hotel is relatively small, so even though our room was at the far end of the hall, it was only a very short walk to the elevator. The hotel rooms are located in the upper floors of the hotel, thus street noise is minimized. There is a mini fridge and a safe in the room. A microwave would have been the icing on the cake, but it wasn’t a deal breaker. The hotel staff were very friendly, helpful, courteous and knowledgeable. (Except for one «concierge» who didn’t know which entrance to the subway *on that block* had the elevator, and was unwilling to make an effort to try to find out. Come on… shouldn’t a concierge know these things? The bellman did!) Speaking of the subway… you can’t beat the location of this hotel because there is a subway entrance, literally, just steps from the front door! (FYI, the subway entrance with the elevator is around the corner at 52^nd & Lexington.) As far as the area goes, there are A TON of restaurants within a block or two. There is also a 24 hour Duane Reade (same thing as Walgreens) located within the same building, right next door to the hotel entrance. The area is very safe and it’s only a few blocks from all of the shopping delights of 5^th Avenue. Since this is a Courtyard, breakfast was not included, but that was fine because the legendary EssaBagel was just a block away, along with several other great breakfast options. We all felt that this was a great hotel in a great location for a really reasonable price and we all agreed that we would definitely be staying there again!

After traveling for my job for 25 years, I became accustomed to a certain ambiance and type of amenities available at a particular property. For business, most frequent travelers want a decent connection speed for the internet, perhaps breakfast, a halfway decent fitness center and for me… a bar !
Our company used Marriott as their preferred provider, however, I almost always booked in a Marriott brand or JW. (Truth be told, I became a Marriott «ho».) Courtyard’s & Residence Inns are a different vibe, for sure.
This property is very well located, but lacks the bells and whistles. Room is spacious (for NYC standards). Its clean. Has plenty of elevators, and a modest fitness center. On the down side, it has a breakfast «bistro» with very limited selection and long lines. No other dining or drinking facilities. Rooms are dark, & could use a few more lamps. You get what you pay for. Bottom line, if you are only using the room to crash, and are on a limited budget, this place will work. If you have to be in town for a few nights, need a few more amenities, choose a full service Marriott property

Good location, nice rooms, decent amenities. Price is usually right. If you are a Marriott fan this is your best bet on the east side of midtown, nicer and newer than the nearby Marriott and Renaissance.

Here for a girlfriend get away and enjoyed our stay. The staff are very courteous and friendly. The location is great, within walking distance to Bryant park, theatre district and so many great dining choices nearby. We stayed on the 22^nd floor and our room has a great view of third ave. I also like the 12^th floor lounge area. A great place to hang out with a group with comfortable seating all around. Rooms are decently sized for NYC and clean. A very good choice for visits in NYC.

I have stayed at this location on several occassions. There are little things this place doesn’t have, or do, that 99.9% of other Marriott’s do: #1 there isn’t even a greeting from the front desk staff upon entering or exiting the building. #2 no organization in checking out (we have automatic check-​out). Occasionally, the bellman will acknowledge you. There was an employee at the front desk while I was writing this review who did not acknowledge a guest who walked right past her with rolling a suitcase, and she did not acknowledge us as we left for dinner.
The lobby is known for being jam packed at check-​in and check-​out times. The front desk area is tight and seems somewhat under staffed and inadequate for the volume of people it has to accomodate. You are literally climbing over people, and luggage, on a Sunday morning check-​out.
Three stars because some of the rooms are a very good size and the beds are queen sized. The room we were in during our recent 2 day stay had very, very poor lighting. The lighting is literally in the mirror over the sink and you cannot see anything. Directly behind you there is are closet doors which are paneled, sliding doors with mirrors inserted in the panels. There are 3 dim lamps in the room: one between the beds, one floor lamp, and one desk lamp.
The room was on 26^th floor overlooking 3^rd Avenue. The street noise level in this room was through the roof. There were ambulance sirens, cab horns, and police car sirens constantly — all day– all night long. It is loud! TI add to the nuisance, the building across the street is under renovation and you can pretty much hear every truck backing up and every beam being dropped. The loud bangs rattle the windows in the room.
I travel to NYC frequently and stay in Marriott’s almost exclusively. This is the noisiest location ever, hands-​down. I am a loyal customer and for being a black card member accomodations should always be, at the very least, acceptable. I expect it for my loyalty.
I want to mention That there are other fantastic Marriott locations in the city: Courtyard-​Soho; Renaissance-​Times Square; Residence Inn-​Bryant Park; and the Marriott Marque-​Times Square to name a few. Won’t b coming back to this location if I can help it.

Nice space. 220 a night for a queen bedroom. Real close to everything. Walking distance from time square, central park, and the train will connect you ever where. But honestly how do you have a hotel in nyc and offer free wifi speeds of less then 1 mb for internet?
And the pizza Hut guy can’t deliver pizza to your room.

Very nice looking courtyard. I’ve stayed in cy hotels before and they can be hit or miss. This one delivers though. Great views from the uppers floors and it’s close to loads of attractions and restaurants. Walking distance to Bryant park, Central Park and Times Square.
The room was very clean and perfect for a business traveller.

The hotel is in a nice part of NYC, everything is here! Very large rooms, clean and with great views.
My only gripe? The lobby doesn’t have anything. I mean NOTHING except a small spot to buy candy bars and tooth paste. When I stay in a hotel, I’d like for it to be a hotel with a fun lobby. This hotel doesn’t have a counter to buy touristy items from NYC, so if your a tourist you’ll have to leave and find tee shirts, mugs, post cards and other assorted tourist items elsewhere.
So lets recap:
Great looking modern room
Great views of NYC
Close to all midtown attractions
Not too expensive
No lobby whatsoever
If you get a good deal on a room rate then I highly recommend the Courtyard New York Manhattan/​Midtown East

We got a corner king room for a decent price to be in midtown and we have no complaints! It was better than I expected, excellent customer service, accommodated our late check out with a simple phone call. Clean room, spacious to be in NYC for the price! Would definitely recommend to friends and use again!

Can’t go wrong, great location and clean hotel. Service was nice. It is in a great area and close to a lot of bars and restaurants.

This hotel is nice and very clean in a great location. What’s really a shame is that the girl at the front desk completely ruined the experience for me. She treated me like I was a criminal when I told her I was using the Marriott friends & family code. I did forget the form which was my fault but I had it emailed to me within minutes. When I told her that I had the form and needed to print it, she didn’t even make eye contact with me; she just pointed as if I was supposed to know where to go print the form. Stephanie needs some customer service training or maybe an attitude adjustment.
I really wouldn’t judge the overall hotel on the fact that they have one unpleasant employee. I guess I’m just used to NOLA hospitality!

The hotel is nice and clean, and the employees are helpful and courteous. My problem is that the Internet does not work well at all. It is too slow, and does not allow downloading of images or streaming, which is horrible. There is a «gold» service for internet, but you must pay more for this hotel that already is expensive, then there is state tax, and three city taxes on top of your bill.
If you are a business person, then do not stay here unless you wish to spend all your time nearby at a Starbucks to get Internet, or all of your time in the crowded and noisy common areas (although I suspect the Internet is poor there also).
Everything else is fine and up to the excellent Marriott standards. But if you use Internet, go somewhere else.

I had such a pleasant stay last year that it was an automatic unanimous decision for us to stay here again this year when we visited at Thanksgiving. This hotel, once again, did not disappoint… on any level.
First of all, we arrived super early… around 6am, and they let us do an early check-​in. We were sooooo appreciative of that. We just wanted to unpack, relax, and maybe catch a little sleep (since we took the redeye from CA)… and they let us. Normal check-​in isn’t till 4pm, I believe. Every single one of their staff, no matter what shift, was super nice, and it honestly helped in making our stay there even better than it was.
The room was super comfy, ultra clean, and quite spacious, which is rare for a Manhattan hotel room. When I called for extra towels and hangers, they were there a minute later with a huge stack of each. Having stayed here two times now, I can honestly say that we don’t hear a peep in the rooms. Were it not for the droves of people we see in the halls, on the elevators, or in the lobby, we’d never know the hotel was otherwise occupied.
Something fun… we were on the 27^th floor and because we were so high up, when it snowed on Thanksgiving, we could see it coming down from that high up. That was awesome. Yet, on the ground floor, it was basically rain.
On the day we left, we checked out in the morning, but because our flight wasn’t until the late afternoon, we checked our bags with the bellman. It was very easy, and they kept them well secured.
I heartily recommend staying at this hotel.

We arrived early into NYC and wanted to check into the hotel. I called and spoke with a nice woman about checking in early and she said my room was ready. Awesome! We made our way to the hotel, parked in front of the hotel, and waited for valet, but no one came out. I called the hotel and asked about valet, and was told to come in and they’ll take care of it.
We walked into the small lobby and was greeted by two nice women working at the front desk. Got to our room and it was pleasant to see it was a nice size room with two beds and a sofa. I did not like the bathroom at all. The sink area is seperated, placed outside of the bathroom. The toilet paper holder is placed a little out of the way to the right of the toilet. There was also not enough lighting. The sink area is quite small. Only two mirrors in the whole room… a sink mirror and a full length mirror on the closet door. The little lotion bottle that they provided was ½ empty so I’m not sure if housekeeping forgot to replenish when they cleaned the room.
The room was very clean with no odors. TV worked fine, and wifi worked great.
You can definitely hear the noises from outside but that is to be expected in NYC.
Love the location, walking distance to all the tourist attractions, and subway entrance right at the corner.
All the staff members we encountered on our stay were friendly and helpful. Would definitely return for a future stay.

Great location with huge rooms. Stayed here with husband & 3 kids. Requested 2 Q beds on a quiet floor. At check-​in was given a room with 2 Q and a sofa bed on the 23^rd floor. No fights over who had to sleep on the floor! Room was clean and modern. Reception was quick. Walked to both Times Square and Upper East Side. Heard some sounds through the walls such as toilets flushing but nominal street noise.
In the morning we checked our bags with the bellman and left our car with the valet until late afternoon. We came back to use the lounge and restrooms on the 12^th floor before claiming our bags and car.

I kind of want to keep this hotel my secret — but since it’s in Midtown I’m pretty sure business travelers are well aware of this gem. I’ve stayed here a few more times since my original review and it’s quickly become one of my favorite hotels, period.
The rooms are HUGE — even for a standard non-​NY room. In Midtown, they would be considered «ginormatron».
Every time I’ve stayed, my room has been spotless and well maintained.
Staff is very friendly — this last visit they kindly upgraded me to a corner room where I had amazing views to the north and east.
Two subway lines just ½ block away. The location can’t be beat — you can easily walk to Times Square (if you absolutely must), Rockerfeller Center, Central Park and so much more.
Prices are going to vary depending on what’s happening in the city but I’ve been able to score some really good rates here.
I’m a pretty picky traveler and I truly look forward to staying here, so upgrade to 5 stars!

For NYC, these rooms are on the larger side. If you get a high floor room, you also get some pretty decent views. Mine had a great view of the Chrysler building. Sound insulation is also quite good– very little city sound permeated my windows or walls.
I always get this funky subtle urine smell from my bathrooms though– this is across most NYC hotels (maybe mustiness from humidity? maybe time to scrub the grout!). Other than that nice hotel for NYC in terms of cleanliness and location.

With Courtyard, you always get consistency. You’ve been to one, you’ve been to a few. They don’t vary that much. This one is one of the newer ones it feels with updated decors. It’s tucked onto a surprisingly busy street where for some reason the fire trucks and ambulances like to travel through.
The staff are friendly, especially the bellman who always had a great smile and willing to offer advice and help whenever possible.
There is free internet in the lobby and in your room. This is usually the case with Courtyards, but you never know in NYC.
In the basement is water and the gym, seems to be an odd place for both I think.
The hotel is clean, rooms are tidy and bigger than many rooms I’ve been in NYC. It’s quite convenient as well located walking distance from Penn station. You can walk one way to the 1 line or other way to B line. But I prefer taking the bus, it’s way more convenient.
Only thing with Courtyard is you don’t get the luxuries. It never feels like a top notch hotel, but I guess it’s not trying to be. Also, the lobby snack place for hot food/​drink is closed early I found. And if you stay here on a special occasion, you can forget about anything extra.
I’d still come back here again, always know what to expect!

Great location within walking distance to some great food and fun. Green acre park is a hidden gem on 51^st and Ground Central coffee on 52^nd is great.
The rooms are updated and large considering it’s Manhattan. The hotel is very basic– no real restaurant, lobby or room service.
I rented the one meeting room they have for a week. They don’t have staff to support the room so you have to constantly ask for the room to be refreshed (water, garbage).
Front desk staff was always helpful and friendly.