I would have been in trouble if this place had been open when I worked in the DVF building on 14th Street. It’s great to have the option for classic foods created with local ingredients. I came here with a friend; she had a burger, and I got the grilled cheese. We also split a cookies-and-cream milkshake, an order of potato chips, and fried Oreos. Everything was great, but we really enjoyed the potato chips and the Oreos. The chips were fresh, crispy, and not overly salty. The soft-serve also looked really tempting. I’m planning to try that the next time I’m in the area.
Dennis T.
Rating des Ortes: 4 Rutherford, NJ
Stopped in for a quick bite to eat with the family on Father’s Day. In a market place with so many choices, we figured they had the best options here to satisfy everyone’s taste, especially the little ones. We ordered a bacon cheeseburger for my wife and I to share and chocolate and banana pancakes for the kids. Wow, what a pleasant surprise. All 3 orders were really good. The burger, you can just tell the patty was fresh, the bacon was abundant and crispy, the bread a nice roll. The pancakes were both nice and fluffy, but at the same time had a nice crispy crust. Definitely would come back here and eat again!
Mylene T.
Rating des Ortes: 4 Rutherford, NJ
Man oh Man! One Word PANCAKES!!! The pancakes… first off they give a stack of 3. They were fluffy and the edges were crispy… OMG my fave was the chocolate chip… my daughter wouldn’t share with me because it was THAT good. The chips were melting and oozed out… no need for syrup. OMG im droooling thinking of it lol. I split a cheeseburger with my husband and it was fresh and juicy!!! Kinda wish I had my own heehee. Their location is inside Chelsea Markets. Overall the place is busy! They have seats if you’re lucky. They have a decent selection including yummy shakes and even fried oreos. If you eat in, they give you a number and they bring the food out to you. If you love pancakes, definitelty try them out!!!
Kaitlin N.
Rating des Ortes: 5 Napa, CA
Very friendly staff! We had a bit of a wait but not bad at all – and they treated us to free shakes for it! Great customer service and tasty food.
Derek M.
Rating des Ortes: 4 Flushing, Queens, NY
Nice burger joint down in Chelsea Market! Was in the area looking for a quick bite and naturally gravitated towards the large open space, wooden tables and friendly staff. I try my best to eat good amounts of fats proteins and carbs so I was really pleased to see that they had grass fed beef here! The prices aren’t too expensive, we got two burgers, one with fried egg and bacon and one with bacon along with a side of fries for $ 30! The food came out under 10 minutes and the burger was cooked medium well! When we were done eating, one of the staff members noticed immediately and helped us clean off our table and take our trays. Talk about nice service for a place that has a very casual choose your own seat kind of place! Definitely will be back to try the ice cream!
Amanda I.
Rating des Ortes: 4 New York, NY
I had the Buffalo Chicken sandwich… Perfect amount of breading on the chicken, crisp veggies and a fresh bun! I normally like bleu cheese over ranch, but their homemade sauce was great. Appeared to be a long line, but moved pretty quick.
Jolene J.
Rating des Ortes: 4 Austin, TX
I was nagged into throwing $ 4 for a soft serve cup by my little brother, whom I’ve promised ice cream from earlier that day. Unsure if the cost was due to its location being inside a giant tourist food spot or the quality, I still raised my expectation. The soft serves here Definitely raised my bar for soft serves everywhere. I’ve always preferred ice cream over soft serves for many reasons, the biggest being I prefer the creamier texture. But the soft serve here just blew my mind with the perfect amount of creaminess. This has to be the best soft serve I’ve had(and cost me the most). and now Im not sure if I’ll still opt for ice cream when the alternative is Cream Line. Come here if you want to try what pure and creamy soft serve is like. Oh, we got the classic vanilla soft serve and couldn’t have been more satisfied The price and the service capped this experience at 4 stars.
Natalie H.
Rating des Ortes: 4 Ithaca, NY
Tried the Cookies and Cream milkshake. Their milkshakes are made with soft serve, not hard ice cream, but the soft serve is very good quality with lots of buttery dairy flavor. The milkshake was strongly vanilla flavored and had a lot of cookie chunks and crumbles. My friend like the Buffalo chicken sandwich, which had alot of sauce and a big piece of fried chicken. Hard ice cream servings are generously sized. The restaurant area in Chelsea Market has a clean and spacious seating area. They were giving out free soft serve samples and let you test ice cream flavors before you buy.
Shivi S.
Rating des Ortes: 5 Boston, MA
WOW! My family and I had lunch here and the food was very, very good! I ordered a grilled cheese with tomato soup which was so full of flavor and a bit on the heavier side. We also ordered a buffalo chicken sandwich which was bold and very, very good– different from the typical buffalo sauce items that are just smothered in Tabasco sauce. The turkey burgers were good as well but a bit more bland. The«two cookies» milkshake is a must have. I am not usually a milkshake or ice cream person(I cannot stand the after taste at times) but the cream that Creamline uses is so fresh and there is no aftertaste! Additionally, the milkshake and ice cream(we got swirl soft serve-4/5 and raspberry ice cream — 5⁄5) is sweet but not overwhelming. Overall, great, seasoned, filling and fresh food milkshakes and ice cream; make sure to come with empty stomachs!
Kat Y.
Rating des Ortes: 2 Manhattan, NY
I did not order any food so I cannot comment on that, as I merely ordered a milkshake with my friend. For the price, the milkshake was disappointing and mediocre(the food seemed better priced, although, again, I cannot comment on the quality of the food since I did not try any of it). I’ve definitely enjoyed far better milkshakes at other places for the same price or less. Absolutely do not think it is worth it to get one here. In addition, I was with a friend when we ordered and ordered our milkshakes separately. However, before my friend’s order they were bringing out a shake that someone had apparently ordered and left before picking up; the employee taking my friend’s order seemed to realize my friend was asking for that same flavor milkshake, whispered something into her colleague’s ear, and that employee took the left-behind milkshake into the kitchen and came back out with(seemingly) the same shake a split-second later – to sell to my friend. We definitely had a strong suspicion they gave my friend a leftover milkshake. Really sketchy behavior and definitely NOT okay.
Katia B.
Rating des Ortes: 5 Fort Lauderdale, FL
I only had a shake here. But that vanilla malt shake was so smooth and creamy, on our weekend trip to New York I had to go twice!
Stephen H.
Rating des Ortes: 3 Honolulu, HI
New York-minute review 4⁄5: So after those great taco’s, I was looking for something sweet. Creamline is just a few steps away from Los Tacos No. 1. I ordered a Creamline shake of «chocolate fudge» and«2 cookies & cream». Sixteen(16) ounces for $ 6.50. That the shakes are made from dairy products from Ronnybrook Farm — «a third-generation family owned and operated farm in Ancramdale NY. [w]ith a passion for farming” — and are«…made in small batches, delivered at peak freshness, pasteurized and without the use of rBST» is impressive. I guess. And I like Creamline’s use of locally-sourced ingredients, and«farm to tray» philosophy. If only my shake was as impressive. It was just… a’ight.
D M.
Rating des Ortes: 4 Bogota, NJ
Gotten milkshakes here twice now– First time we got chocolate peanut butter and it was outta this world! We got a 2nd before leaving. The 2nd time it wasn’t as great… a bit thin, so we asked if they could thicken it like it had been in the past and they did :) Also got the PB&J with banana. Very yummy. I wouldn’t get it again, because it was just a really tasty PB&J that I could definitely re-create, but I’ll be back for the milkshakes.
Michael J.
Rating des Ortes: 4 New York, NY
So I came to creamline after hearing about the burger, I ordered both the burger and the grilled cheese with tomato soup. The burger was $ 8 which is fair and is a very thin salty patty perhaps coming close to those in and out patties. It was a decent burger but a little plain and too salty although the bread quality is high and goes well with the patty. The burger being just okay is what keeps this place from being a 5⁄5. As a side note on one of the sites(eater maybe) they said the grilled cheese was good. As such i tried it and it was absolutley delicious. It was a very traditional one but great bread grilled at the right tempurature and the cheese is melted just perfectly and goes very well with the tomato soup, make sure you get it. They seem popular for their shakes but I didnt try it so cant comment.
Joey B.
Rating des Ortes: 5 New York, NY
Yum! Every now and then all I want is a really amazing burger, and this is my new favorite place to go for it! I love farm to table type restaurants, so «farm to tray» seems pretty genius to me!(You will definitely get the tasty perks of all local ingredients, but in a quick service environment). My better half got the buffalo chicken sandwich and a milkshake. Lucky for me he let me sneak a few tastes of both, bc they were amazing. I would highly recommend everything we tried– and next time I’m there I plan to order the fried chicken(looked incredible on my neighbor’s plate :).
Kárenly N.
Rating des Ortes: 2 Boston, MA
Mediocre. Came on a Saturday before a recording at the Youtube studios. Saw the place and was craving a burger so decided to give it a try. The best part of the burger is the bun. The salted caramel shake is literally vanilla with a splash of caramel. The price is okay, giving the fact that you’re on Chelsea Market but there’s so much more to try in the same floor. Service was relatively fast and the cashier was somewhat friendly, obviously this is New York. I don’t know, I don’t tend to give such a poor rating but sadly I was too dissapointed.
Claudia G.
Rating des Ortes: 5 Bronx, NY
I normally like my burgers well done however this place changed my mind about that. I will for now on eat my burgers medium well. Side bar: their honey vanilla shake amazing
Stephanie W.
Rating des Ortes: 3 Richmond, IN
I really wanted to like this place, given their use of wholesome, locally-sourced ingredients. And if the employees had acted like they gave a crap about customer service, this would be at least a 4 star review, because the food was delicious. Alas, poor service has knocked this review down several notches. When I walked up to the counter, I was not greeted by the young employee behind the register. Instead, he stood with a frustrated look on his face, almost as if he was annoyed to take my order. When I ordered a bacon, egg, and cheese breakfast sandwich, he quickly interrupted me to say that they were out of bacon. Fine, I’ll be happy to substitute sausage. I waited for 25 minutes to get my food, which I felt was excessive, given the lack of a crowd at the time. I saw several employees eating their food at the counter before I got mine, which made me wonder why their food took precedence over paying customers. The vanilla milkshake I ordered had obviously sat for at least 20 minutes of my 25 minute wait, because it was incredibly melty. However, the taste was rich and creamy, which made up for the consistency. My breakfast sandwich was delicious: the sausage was well-seasoned, the English muffin fluffy, and the egg yolk runny. However, while I was eating, an employee cleaned the bar next to me, moving my food to do so. Again, I feel like I must reiterate that the establishment was NOT crazy busy. I felt like I was being rushed to finish my meal and leave. My experience would’ve been fantastic if the customer service had been a little more customer-focused. I will not be back next time I’m in the city.
Bryan V.
Rating des Ortes: 5 Bronx, NY
One of my many favorite places in chelsea market creamline. Best turkey burger ever, the house chips is great for side order and a shake any flavor i recommend they are so good. Staff is really friendly my lunch spot almost everyday. Keep up the great work guys
Yağmur H.
Rating des Ortes: 2 New York, NY
The food is bland and a mediocre. But you can find a seat and the service is fast. I got the cheeseburger and fries, and I don’t recommend them.
Nari L.
Rating des Ortes: 4 Suwanee, GA
The Creamline provides a wholesome, very american experience. They use grass-fed beef for their cheeseburgers, which have your normal sesame bun and the works. My burger had an unassuming appearance, all wrapped in some nice brown paper. It tasted just as home made in a very pleasant and comforting way! Not your juicy gourmet burger, but yummy nonetheless. I had the honey vanilla milkshake as well, and this was the real star of the show. The honey flavor was subtle and blended so well with the vanilla! Texture and thickness of the shake was perfect as well :) recommend this place if you’re looking for a chill burger joint at Chelsea market.
Professore P.
Rating des Ortes: 5 Manhattan, NY
I’m only going to rate one of their items on their menu here. Others can explore the rest. Creamline’s chocolate malted(or any other flavor for that matter). My generation grew up on Malteds. America went to Malt shops. You’ve heard of Malt shops and seen it in the movies. Actually, Malteds were even more prevalent in my dad’s generation as American’s accompaniment to a burger. Unfortunately, thanks to MacDonalds and others, for that few cents that they must make in savings, they chose to only market shakes. So, we’re left with a generation that only knows Shakes. They don’t even know what a malted is. So it is really hard to get(or even find), a good chocolate malted in NYC. (Now, for a good marketer, reading this, and realizing, this was America’s favorite drink years back, and the only reason it disappeared was, heavy marketing on the less expensive Shakes … hmm … maybe you’d like to come up with a malt shop). Baskin Robbins Is Clueless And now, Baskin Robbins branches who market Malted is extremely tiny print on their wall menu, like they’re embarrassed they haven’t taught their workers how to make one, I guess they don’t have internet access as to what the recipe is … What Baskin workers call Malteds, is malt powder with ice cream and milk, leaving out another major key ingredient, the chocolate syrup. I don’t know exactly what is in Creamline’s formula, it’s a white, ice creamy substance that flows out with a thick consistancy into a plastic cup(before the malt powder .50 extra and chocolate syrup and is whipped up in a traditional soda counter mixer to a perfect, thick necktar of chocolate godliness. But whatever their formula is, they ‘nailed’ it. My one and only criticism is, Creamline’s plastic cups are too freaken tiny. I want a large malted. For $ 7, heck charge me $ 10. but as I walk out of your store, out of Chelsea Market and get two blocks away and hear my straw sucking the last few drops and debating on going back, you could have just sold me a larger size. Okay, now that I’ve ranted a bit, my palate is drooling. I’m gonna walk down to Chelsea market right now and get me another. Gotta stop writing these reviews. They make me hungry. BTW: Their service is excellent also. One of these days I’m going to look at the menu and try something else. :)
Irene J.
Rating des Ortes: 5 Boston, MA
YUM. Has to be one of the most packed places in the Chelsea market… I mean the line was out of the designated area into the walkway, but there’s got to be a reason for a long ass line right? + GRILLEDCHEESESANDWICH:(5⁄5) but make sure to get it with their TOMATOSOUP! Dip the cheesy grilled cheese sandwich into the tomato soup for a taste of heaven! Perfect on a cold winter day. + BURGER(5⁄5): so good. The sesame bun was so soft and the meat was juicy and tender. I wasn’t expecting it to taste this good. Nothing special about the burger, but just that it satisfies any burger craving. Pro: + unlike the other stores in Chelsea Market, Creamline has lots of SEATING + reasonably priced Cons: + long ass lines
Shelby W.
Rating des Ortes: 5 Arnold, MD
The burger is fantastic. Every component is delicious, and everything, even down the pickles and the mayonnaise, is homemade. Delicious. 5 stars.
Richard O.
Rating des Ortes: 1 Hialeah, FL
Horrible service. Staff kicked us out a few minutes after purchasing food at their establishment. They said since we finished our food we were no longer customer. Piece of crap place. I would skip this place and find a friendlier place. There’s much to do in Chelsie, this isn’t one of them!
Jennifer M.
Rating des Ortes: 5 Long Island, NY
BURGERSARESOOOOOOGOOOOOOOD!!! They use quality ingredients and the proof is in the taste. Crowded as all hell but so is anything else in Chelsea Market. Definitely worth braving the crowds for. Short walking distance to Chelsea Piers and Marine Max if you’re traveling via boat. Do it.
Jay H.
Rating des Ortes: 5 Claremont, CA
Burgers and fries were delicious!!! However, while enjoying my food I realized that they forgot to put bacon in the burgers, which cost me a mind blowing 3 bucks per burger. Once management was informed of the culinary mistake, they immediately rectified the situation and brought us some freshly cooked bacon and some complementary shakes!!! Got to say it put a smile on my face;). Food was great!!! Keep up the good work gents!!!
Carly E.
Rating des Ortes: 3 Las Vegas, NV
Despite how crowded Chelsea market gets, this restaurant actually has a lot of space in their seating. I was surprised. The service was quick. Really quick. They know New York people have places to be! Haha the food was ok, nothing out of this world. But… did I mention they have fried Oreos?! I’m trying them next time. Pros: location, spacious seating, bar area(if you want to stand and eat), reasonable prices, quick/friendly service Cons: crowded, but hey it’s Chelsea market! **Tip: I hear the milkshakes are to die for! And they have breakfast all day!
Buddy H.
Rating des Ortes: 2 Manhattan, NY
I want to like this place. I really do. I’ve eaten here 4 – 5 times and usually for breakfast. The service here is fast, but I was shocked when I received my breakfast sandwich before even walking away from the counter. Upon getting to my desk five minutes later, I discovered that the sandwich was cold and that at some point it had been sitting under a warmer for an extended period of time. Early on in my experience with Creamline I ran into chunks of fried fat in my(sometimes-burnt) chicken biscuit(when the biscuit was still on the menu). There are significant challenges with consistency here. The service is always pleasant. Sadly, the food isn’t.
Canny F.
Rating des Ortes: 3 Knoxville, TN
I tried the Ginger crème brûlée and I wasn’t sure what to expect. If you like ginger, order this. It’s basically ginger ice cream.
Jenny C.
Rating des Ortes: 4 Brooklyn, NY
The workers were very very nice, and gave really amazing customer service. Although the food was okay, it didn’t really have any oomph to it besides the fact that the cheeseburgers are made with really good meat. I ordered cheese sticks with tomato soup and the soup was more like thick tomato sauce instead. I have had better. Cheese sticks weren’t really sticks, they were grilled cheese cut in half. The Mexican cola is expensive but really good. The fries, on the other hand, super super oily it looks and tastes like it has fat goozing out of it. I didn’t want to eat the fries.
Franny A.
Rating des Ortes: 4 New York, NY
The Creamline las been streamlined! Former Ronnybrook milk bar renovated, name and menu change They say they are famous for pancakes and I believe them Ate: Turkey burger Tomato soup The turkey burger was on a nice sesame seeded roll, cheese, pickles, romaine and tomatoes– slammin’ Paired well with the tomatoey tomato soup. Do miss milk bar’s nice chocolate chip cookie made with Ronnybrook milk– hint hint.
Mir P.
Rating des Ortes: 5 Santa Ana, CA
First time trying out Creamline in Chelsea Market in NYC. Loved it so much! With limited time in the City on a brief visit from the West Coast, we have to choose our stops wisely. The three items we ordered(see photo) included the tomato soup with cheese sticks(really a grilled cheese sandwich cut in quarters), a corndog and two scoops of creamy chocolate ice cream sprinkled with coconut and chocolate nibs. We were not disappointed. All were tasty and fresh, and I must say that the corndog had an original taste with the heirloom cornmeal crunchiness and all-natural beef hotdog. It’s not the smooth, perfect corndog you may be accustomed to eating, but that’s what makes it great! There’s beauty in this tasty, imperfect dog. On another note, the tomato soup was tangy strong but yummy, and the grilled cheese was prefect – very comforting. I have to admit something though: What drew me in was the unhomoginzed whole milk in the cooler calling my name. Creamy goodness never tasted so delicious. There were other milk choices in the case, so you can have your dairy low-fat, chocolate or as a drinkable yogurt in various flavors and in different sizes. Mmmmm, so good.
Levi B.
Rating des Ortes: 2 Panama City, FL
Every time I come to NYC I come to Chelsea Market just to get a strawberry shake here. Have been doing it for years. I would have 2 or 3 of them at a time they were so delicious! This time we discovered they had changed the shop and their menu. They don’t even have a strawberry shake which is hard to believe since they now just have a machine that squirts out vanilla snow freeze and a chocolate shake is just that with some chocolate syrup mixed in with it. My kids got chocolate and didn’t even drink them all. I got vanilla. Should have just saved my money and the trip and gone to McDonalds. Tastes about the same. Such a bummer. I guessed they wanted to streamline things and they have but at the expense of what made this place worth coming to. Have never had the food. You may like it but the place is called Creamline so you would think they would make a real shake with real ice cream like the used to. Goodbye Creamline. It was good while it lasted.
Wayne S.
Rating des Ortes: 4 Minneapolis, MN
I stopped in at Chelsea Creamline while exploring Chelsea market and looking for a quick breakfast option. I ordered the bacon, egg, and cheese biscuit and it was great. Pretty standard fare but done well. Nice space as well for sitting down.
Samer H.
Rating des Ortes: 5 Manhattan, NY
Mmmmmm. While everyone else in NYC’s food scene is resorting to obSCENE food combos, deconstructed foam dishes, and PR, this place just wants to make food. I really love their attention to local products. I got the corn dog. It was perfect. Menu is very American, and down to earth. Think of it as simple food done very well, rather than complicated food done mediocre. Glad this place opened up. Can’t wait to try their burgers and homemade ranch! Also one of the employees, Steve introduced himself and was very nice. The whole staff was great. Will be back!