Crystal Palace Beauty

Joanne was my facialist for the last three years, during the time I was living in NYC. I can’t begin to describe how good she is at her job. I suffered from a slew of digestive issues and stress when I first moved to New York, and my skin suffered from a number of issues including frequent breakouts because of it. On top of that, my skin is very sensitive and I had tried to combat my issue on my own with various products and treatments from other facialists, which only ended up making my skin worse.
To be honest when I first met Joanne I was skeptical that anyone would be able to help me. Not only that, I insisted that she not do extractions on my skin because of the negative experiences I had prior. She talked me through her process and her knowledge of skin and skincare products and I finally gave in and let her work her magic on me. Her facials are one of a kind– I’ve seen many many facialists in my time and have spent varying amounts of money on different treatments. Joanne is so knowledgeable in the skin department and her extractions are not traumatizing and painful, and she does an extremely thorough job.
I’m happy to say since seeing Joanne on a monthly basis for the last three years, my skin has completely cleared up and now I can go out confidently without layers of makeup. My skin is smooth and glows on its own. I recently moved out of NY and back to California and I have yet to find someone here who does as great of a facial as Joanne.

Joanne is THE BEST. She has literally transformed my skin over the past few months. I would highly recommend her to anyone and send all my friends her way. Do yourself a favor and go get a facial from her!

In my never ending quest for the perfect skin care spa, I stumbled upon a little gem known as Crystal Palace Beauty (thanks fellow Unilocalers!!)
I stopped getting facials about 2 years ago after my usual facial spa switched management & employees, and they were clear they didn’t care about my business even though I was a long time customer and had purchased packages from them. My face was going bonkers a few months ago, thanks to the ever changing season, allergies, stress, bad diet and lack of sleep. I needed help, and I needed help fast! I went on Unilocal and found this place with all the glowing reviews. Gave them a call, and to my disappointment, the next appointment which worked for my schedule was a little more than a month away. Nevertheless, I still booked that appointment and haven’t looked back since.
Joanne and her assistant Ivy are two of the most awesome people I know. What’s great about this place is that the facials are customized for your needs, and Joanne always do an examination of my face before starting the service and letting me know whats going on and if there’s any special care I need to do. While Joanne’s facials are on the pricier side, I feel like I certainly get my moneys worth. Best of all? The extractions don’t hurt! I saw a difference the very next day, and my face have vastly improved ever since going to Joanne for facials every month. Sometimes, she would be so busy that I have to wait a month and a half for the next facial (again, because of my schedule), which always bums me out a little bit. Still, I always look forward to going to Joanne because its so incredibly relaxing.
Some Dermalogica products were also introduced and recommended to me, but Joanne was not pushy at all in trying to sell me the products. I did purchase the serum & toner that she recommended. She works with me in the sense that she will advise on how to use the products that I already have with the products that she sold me to get maximum benefits out of the two. With that said, I really enjoyed using the products that she recommended and have repurchased when I’m running low. It’s evident that they put a lot of thought and care into their work, and you are not just another client.
Just the other day, my sister randomly com (pli)mented «Wow! Why is your face so much nicer now?» Gee, thanks sis, thanks! I have only Joanne and Ivy to thank for that!

Everyone needs an edge in life, especially on the health side as we get older. Joanne and Ivy are one of my secret weapons. I’m the type of guy who’s not very diligent with skin care. Cleanser, exfoliator, mask, toner, serum, moisturizer, sunscreen… it boggles my mind. I just want my routine to be efficient, simple and effective; like an electric toothbrush. Apparently, I was getting it wrong with just cleanser. Who knew washing my too face too much can be bad.
I’ve only gone for facials to maintain my «T zone». Joanne and Ivy put a lot of care into their work. While the dozen plus products and techniques they use escape me even though they explain each one, my favorite parts are the facial massage and waking up to the warm head massage after falling asleep waiting for the mud mask to do whatever masks do. Best of all, I now have a lazy 2 step routine that works for me. They deserve this review even if means it might be harder for me to make future appointments.
Tip: They’re a tiny busy shop, so they’re serious about their appointment policies. Arrive 5 mins early to ensure you get your full treatment.

Crystal Palace is a hidden gem in Chinatown. At first I was scared of getting facial extractions from painful experiences in Flushing but when my good friend Sylvia introduced me to Joanne, I was completely hooked. Joanne really cares about your skin and was so knowledgable in her field. She recommended products that actually work without being too pushy. Her gentle touch and compassion towards her clients speaks volumes about her character and expertise. I’m super picky about anyone cutting my hair and touching my face but like Mikey, my barber of 14 years, I highly recommend Joanne for a thorough and relaxing facial experience.

I’m independently choosing to write this review bc I look forward to coming here each time. I’ve been here 3 times so far and I must say I was pleasantly surprised. I read so many reviews on Unilocal and eventually settled on choosing Crystal Palace for all of the positive feedback it has received. There are a lot of businesses and shops in NYC but never really met someone who cares so much for her clientele as Joanne. She and Ivy are both very nice and friendly and accommodating each time I go. They always call ahead about reminders of appointments and was really courteous once when I was few minutes late. Best of all Joanne really tailors her facial therapy to her client’s needs. For instance, if there are pimples, she performs gentle extractions and teaches and introduces products that would help clear the skin. She also recommended a lymph massage which she said would help reduce facial puffiness. I’ve only been here 3 times and noticed a dramatic difference in skin texture and have not had a pimple since which was remarkable since I had a really bad bout of one a while ago. Friends and family have told me they noticed a dramatic difference. It is really pricey and products are expensive but Joanne is conscious about trying to help reduce price yet still preserving the experience and getting the results you are striving for, which she said she will strive to make skin so healthy and even that foundation would not even be needed. The environment is very soothing. She takes only 2 clientele at a time and she takes her time on her clients. The music is peaceful as I’m lulled into a sleep like trance each time. From beginning to end I’m comfortable and skin feels great the whole day.

Two reasons
1. My face and neck has been covered in itchy little red bumps since Saturday. It’s currently Wednesday. It hasnt subsided.
2. The push really hard to up sell you on both dermalogica products and other treatments.
I turned down their eye treatment and hydration treatment four (4) different times during my facial. Her assistant then asks, «Why do you not want these treatments». It’s one thing to push, unreasonable to push more than 2x, and completely absurd when you’re questioning a client in that manner.
Joanne is good, but honestly I’m not sure if the hard up sell or the post facial rash upsets me more. I canceled my next appointment and wont be back.

3 years since my review, still a very happy customer. I still see Joanne every month without fail. :)

I have been taking monthly facials from Joanne and her staff for my July wedding and I had dewy clear skin. Like most posts below, she is really a master of skin and her extractions are not painful and I’ve always walked away with glowing skin. I’ve had Chinatown facials before and this is completely different, expect at least an hour and a half of bliss as she will clean, exfoliate, extract, massage your face, shoulders and neck. You are not rushed and there aren’t people talking in Chinese in front of you. Joanne will take her time and explain each part of the process for first timers. Whilst you still technically share the room with another person, the atmosphere is very tranquil and clean. I recommend the hydrating facial– love the unique h20 mist that she mists on your skin afterwards! Bring cash and note there may be a cancellation fee so try to keep them informed on all appointments. They will confirm appointment via phone and if you do not confirm, it is considered a cancellation. This spa is small and located in the building above Citibank, youll have to take an elevator up.

Hands down, most amazing facials ever! My friend Tiffany had told me about it, and I decided to try it to help some of my skin issues. Ivy and Joanne are both amazing. They take time to explain all the products and things that they are doing at your very first appt so you understand the process and procedures of the facial. After your first appt, you can just fall asleep during the facial after you’re relaxed and settled. It’s great for nap time and helps clear my head for a while.
She will recommend products and ask about the ones that you’re using. Facials can be customized for your skin, and she doesn’t push products on you. She does thoroughly explain that some products will be very beneficial, and it’s your choice whether you want to purchase them or not. She isn’t making a lot of money off of what she’s selling — it’s really more for your benefit. I’ve really enjoyed the Lumiere toner and Dermalogica serum that I’ve been introduced to. She’s taught me a lot about a solid skincare routine, and I can’t thank her enough.
Remember that she is by appt only, please do not be late, and please do not no show. It’s very rude and inconsiderate. Time like this is precious! She seriously did wonders. Breakouts have cleared up a lot, skin tone and texture has never looked so nice in my life. Once you’re at the address, go in, take the elevators on the left, and then head up to the 8^th floor. Once off the elevator,
I will be going here for as long as I live in NYC. I’ve never My skin has improved immensely, and people have noticed. I haven’t been back in a while because she’s been out of town. I will be calling in to schedule an appointment as soon as she gets back from vacation! PS remember that it’s cash only, so make a trip to the ATM beforehand.

I strongly recommend this facial.
The beauty specialist Joanne is so professional with great work ethics and incredible beauty knowledge and techniques. She is also a super sweet and fun person. I am lucky enough to be referred to this place by my sweet and cute coworker (thank you Holly, if you see my review :)), since this place is referred only.
She is selective about the product she use on clients. While she massage, it feels extremely gentle and comfortable. At the same time, she also educate me on my skin issues and what food I should eat, what kind of product will benefit me the most. Therefore, I not only had a pleasant experience with the service, but also learned a lot from her. And her assistant Ivy is also very sweet and professional.
Overall, I’m very satisfied and settle with Joanne being my beauty specialist from now on. I think an amazing place like this should be known and loved by more people.

I’m one of those guys that actually does facials once in a while since I like to treat myself. This place is small and hard to find for new customers since it hidden in Chinatown. For first time customers, it is located right next door to the bank. So go inside and go up into the 8^th floor. Ring the door bell and start you time to relax and forget about the stress.
My skin felt so dry from the winter weather and since I need to relax my aunt recommend to this location. My aunt has been a long timer customer of the skin care genius Joanne. The location is small and can only fit two customers at a time. So a day at Crystal Palace requires an appointment (48 hour cancellation policy or you pay for the service).
The overall experience is relaxing and refreshing. One of the best traits of Crystal Palace is that all customer are handled by Joanne with the help of her lovely assistant Ivy. I highly recommend that if your having skin problem such as acne, scars, breaking out and etc to come here. Joanne take the time to understand your skin and she knows that each person skin is unqiue. If you are a first time customer Joanne will listen to the skin care products that you use and your daily régime for your skin. Then she will recommend product that could be used to have a glowing skin. You will noticed the difference in your skin after coming here. Joanne will walk each customer through each step of what she was using and what the product will be doing to help. Joanne is a magical skin care specialist/​guru. She will help to improve your skin and make it FLAWLESS.
So a quick overall: a amazing facial, my skin felt so refreshed, revived and FLAWLESS. Everything was great from setting up the appointment to leaving the office, everything went smoothly.

I’ve been to high end spas, from Bliss to Joanna Vargas, nothing compares to Joanne’s facials. You will walk out glowing.

I will start by saying that I have been to MANY facial places in my life. There is no other place like Crystal Palace Beauty. Joanne’s professionalism, kindness and amazing work is beyond wonders. My skin has changed so much from her recommendations. She truly puts her heart and soul in what she does and you can see it. She takes her time and invests in your skin like it’s her own. I can only say that I’ve never seen such a person before. You can tell she loves what she does and she has done wonders for my skin. I am moving out of state to Massachusetts, but I CANNOT WAIT to come back in the city just to get my facial and see her. She also has the sweetest personality and her place is a true SPA experience. Not to mention her amazing green tea she offers you as well :) I wish I could give her 1000 stars. Truly so impressed.

I give all my heart to Joanne. Really exceptional service and wonderful product recommendations she has offered to me.
Joanne and her assistants are highly equipped and really lovely.
My skin got so much better during the past 5 months since I start seeing Joanne. She customizes the facial according to my skin condition and my skin feels and look great for two weeks! Thank you so much!

Joann is the best facial specialist in NYC. I can say this because I’m the one who always looking for good facial massage. I had been trying many places but never found the best!
With 2 hrs. for facial massage and $ 80, I can feel relaxing. Joann’s hand are so gentle and smooth. I have problem with some acnes and dark spot, After I done this facial treatment, my face look much better than before.
I have been doing facial with Joann since January 2014, I feel better and better.
Thank you so much Joann:)

The owner/​facialist saved my life!!! I had been having very bad breakouts on my face for months when I first visited her place two years ago. After 4 treatments with her, my face finally got a lot smoother and the breakouts were disappearing leaving only scars. She really took her time and very thorough in treating your face, which I really appreciate. Each session with her was scheduled for an hour and a half but in reality, I could be lying on the bed for almost 3 hours! The rate is a little pricey ($ 70+tips) but to me, it was totally worth every penny since I don’t have breakouts problem anymore. Highly recommended!

I’ve visited more than 5 places to treat my face. I’m so happy to say I’ve finally found my spot.
Joanne has been a blessing for my skin. Since I’ve started going to her, my skin has improved drastically. In addition, she’s taught me how to treat it on a daily basis.
I didn’t have extreme acne but I had a lot of blemishes around my t-​zone. Two sessions with Joanne and they are almost completely gone.
Before Joanne, I tried chemical peels, microdermabrasions, and other home remedies. None of it worked so well.
After my first visit, I noticed I didn’t have to wear so much concealer on my chin. After the second visit, I rarely put concealer on my forehead or chin. It’s amazing!
I’m so happy to have found Joanne. She is one of a kind. Truly cares about your skin.
I highly recommend her to anyone who has been suffering with skin problems. She’s truly a gem.

I want to support my lovely Joanne. She is the only one in NYC that can do my facial right. Her soft hands always put me on sleepy mode. Not like other places it was so painful and uncomfortable. Joanne knows best about my skin. I always listen to her and follow her directions. And it works!!!
My skin is brighter and clearer. I recommended her thru all my friends that are having skin problems. They all said it magically works.
Listen to her and follow her advices you will find yourself a nicer skin.
Believe me she the best in town!!!
Love her!!!

God sent beauty angel! That’s who Joanne is. 1^st time with her and I (and my skin) feel great already. She is great at what she does and she’s passionate about it too. She’s sincere and she cared. She uses tons of quality products in one session. The service cost is twice as much but you get what you pay for. No short cuts for this lady. Super worth it! God bless her hands. Thanks Unilocalers for sharing your secret.