Danny’s Cycles

Some D-​bag ran over the front wheel of my bike and left her for dead, so I hobbled over to Danny’s one afternoon for service. They initially expressed concern that they might have to replace the fork, which would be more expensive. I was mildly concerned as I’m trying to keep costs down but left feeling like the repair was in good hands. I received an email THE SAME DAY informing me that my work order was complete and ready for pick-​up. When I arrived I saw that they had been able to avoid replacing the fork and charging me the extra money. When i asked them about reflectors for night riding, they outfitted my bike with two of them, front and back, for free. The manager was super helpful and all the staff were super chill and attentive without making you feel less-​than with a bunch of bike-​nerd attitude that you can get at other cycle shops. I will definitely come here again to spend my money. These guys won me as a customer for life.

I recently moved here and used to go to Sid’s (which is also very nice). Have only used for a repair and some winter apparel so far but have found the service great and very helpful and the prices competitive with lots on sale too. Asked some questions re a new bike and got some great help with that too. They have a wide selection including very high-​end stuff. If you love cycling or are just starting out with cycling in nyc this is a nice place to go.

My wife and I needed two bikes for casual rides through Central Park & around the city. Charlie was great. He listened to what we needed and suggested what we considered the perfect bikes. An enjoyable experience with a focus on customer service.

Lifesavers, I had a flat and was late to work so I came by before they opened and they were able to fix it up for me in less than 10 minutes. The employees were understanding, helpful, generous and considerate. They helped get me back on the road to work and in time to make some money. Definitely coming back and a recommendation for anyone with a bike or looking for one.

As I am sure you will notice in the reviews, the staff here changed about a year ago — out with the bad, in with the good. The amazing crew here used to staff Metro Bicycles which used to be my go to shop.
The guys at this shop are great — helpful and very knowledgable. I came to them when I first got into cycling. I bought my first bike from them, and now about 2.5 bike builds later, I still go back here for any of my cycling needs. The crew has experience in mountain, cross, and road bikes. They are not sugar coaters, they will make educated recommendations after they hear exactly what you need. They’re in the business to get you the bike or part that you need, not the most expensive thing in the store.

I don’t take my bike anywhere other than Danny’s on the Upper East. I’ve been to several other bike shops in and around the city and the customer service here is second to none. Plus, the mechanics are experienced, trustworthy, and reliable professionals. They will always shoot you straight, they are never shady, and have always taken care of my bike in the most affordable way. Travis, Charlie, and the rest of the team are simply the best. You won’t run into stereotypical, bike-​shop, condescending attitudes here.
Once, when I had to get a new rim and the shop accidentally ordered the wrong one. Travis (the store manager) actually gave me the wheel off his own bike (as we had the same wheels) to borrow for a week so I wouldn’t miss a group ride I planned to do. That’s like the cyclist-​equivalent of giving someone the shirt off your back.
Another example: I was told by another bike shop I needed to replace a very expensive part. I didn’t trust them, so I rode my bike 25 miles back into the city just so I could get a second opinion from Danny’s. Sure enough, they fixed the part and all I needed to do was purchase a new chain.
Bottom line: amazing service, trustworthy and experienced mechanics, great selection in-​store. This is the best shop around.

Rented a bicycle from these guys for 2 summers, bought my kids’ bikes from them and finally bought one for myself. Throughout the process, these guys are professional, pleasant/​great to work with, and charge a fair price. I have had their service department replace an inner tube and do a general maintenance. Both were quick and the price was fair.

This shop continues to provide excellent service. Danny’s has a great selection of merchandise to meet my weekend riding needs (cleats, NUUN tablets, etc.), and their mechanics are second to none. I recently built up a new road bike, but I couldn’t get my derailleurs adjusted right. Thankfully, the guys at Danny’s were able to get it tuned and the new build finished by the weekend.

Danny’s is a great shop for fast tune-​ups and friendly service. I typically am helped within minutes any time I bring my bike there, and I purchased it at another shop. The guys who work there are always friendly, and really great at remembering customers (which is impressive since they have so many). I especially liked Kevin, who is the cutest sales guy in New York. I definitely recommend the shop for buying either a custom Trek Emonda SLR (ask for Travis), or just dropping by for a few new tubes and a tune-​up.

Great bike repair service– tip your mechanic well. Haven’t bought a bike form here, but their stock is good, albeit pricey.

This is the worst location that I have visited. The employees here seem full of themselves and they look at you as if they were better than you. They aren’t friendly at all. They see you waiting for assistance and continue walking. Unless you’re coming to buy a bike, they’ll ignore you and assist you after you’ve waited a while. Have been here a few times since is closest to me but I do not enjoy my visits. Also they are always trying to set me up with the 2 minutes tune up for my bike. I bought my road bike with them and they never really want to give you a full tune up, you have to ask twice for it. The wait time for a tune up is very long. Last time I visited I had to wait over a week to get my bike back just from a tune up… Preposterous. Definitely my least favorite location. Would love to rate 1.5 stars

Amazing service. I called to see if I could get a bike tuned up and they said it would be done on Tuesday and they were really backed up. I took the bike in and he apologized and said I’m sorry for the miscommunication but he meant the following Tuesday. So I said no stress. He then asked me what was wrong with it and I explained. He then told Me to hang for a few and he thinks he can take care of it right away. Amazing! I am thinking about purchasing a bike from them. 10 bucks later and a 10 dollar tip my wife’s trek is ready for vacation. You guys rock!

Yea, I popped in right before they were about to close, I had 10 minutes.
I know the guys wanted to go home… sorry guys.
I was looking for a bell for my bike. Yea, riding in the city is a dangerous task. I feel like I am constantly dodging the pedestrian that just juts into the street out of nowhere and all sorts of weirdos using the GREEN bike lines. I love especially when the guys in Chinatown use the BIKE lane to move their produce or better yet, when they use the BIKE LANE as their personal loading/​unloading dock. There’s always that drunkard in the bike lane also. Or how about that dude just parks in the BIKE LANE and then just leaves his door open… like seriously WTH.
So, I invested in an Incredibell Jellibell Bicycle Bell in Strawberry color ($ 12). One easy screw and now I can warn people to move, get out the way!
Here’s to happy riding!

I bought my DS hybrid bike a couple of years back from Dannys on 2^nd Avenue. I was not impressed with the shop then as I bought while on sale and realized later that the parts I had bought as add-​ons were cheaply made. But it is a great bike: sturdy and with Kevlar tires, never in more than two years having to suffer from a flat tire.
Since I received two recall notices from Trek so I brought my bike into Dannys a week ago on Friday May 29^th when the store opened at 10 AM. The manager called his warehouse and they said that they had a replacement fork part for me, but in black (my bike is grey), and that they would send it to the store. I left the bike and returned at 4PM and the manager told me that the part was never sent from the warehouse. I advised him that weekdays would not be convenient for me as I have a job. He stated that the fork replacement would take 3 hours and I would have to leave the bike. I told him to call me when the part arrived and left the store. Today is June 7 and I never received a call. I sent a letter registering my complaint to Trek on its website asking for a local dealer other than a Dannys.

Went in looking for help changing a scooter wheel. They were extremely nice and changed it right away for free. Best bike store ever!

Walked in to look at accessories and walked out because the guy working the front desk was so rude and obnoxious to a customer on the phone. Sounded like she was looking for help and he couldn’t be bothered. Seems like terrible service to me — I’ll take my bike business elsewhere.

Super helpful bunch of guys! They were packed but made sure to answer all of our questions and direct the two of us in the right direction. Friendly atmosphere and they really know their stuff. Will definitely be coming back for bike tune ups and any issues that come up!

Another save — free (mostly) maintenance for the life of any bike you buy from here.
Water flooded my basement in BK and soaked the bottom bracket and drivetrain of the shiny red 2014 Cervelo S3 I bought from these guys last summer. I had been shopping at that time for a bike for several months, and came to Metro Bikes UES (which has since merged locations with Danny’s Cycles — Yorkville) to find the fast ride I had been searching for. Travis (the current store manager at Danny’s UES), was thorough and very helpful in finding me a bike to suit my style of recreational road cycling. He spent a lot of time helping me choose a bike, do test rides, and ultimately fit me on the bike after I bought it. Travis was great, and helped me get a fantastic bike.
They had a quick turn around and charged me a nominal fee to unpack my bottom bracket and tune up the bike. I would highly recommend them both for buying a bike, and for having a LBS to fix up your ride. Different location as the Metro Bikes UES, but again, the same great service.

Looks like a great place, but the customer service is severely lacking. I was looking to buy a folding bike and was going to likely buy one today — there were two salesman at the desk chatting with a customer (or maybe a friend too). I patiently wandered through the store and even lingered for roughly 2 mins at the folding bikes. No one came to ask if I needed assistance. Furthermore, not a soul even said Hello or even acknowledged that a customer was present.
Unprofessional. I walked out. The manager and owner needs to know of the poor customer service. If no one greets me within 5 min of being in a store, I will gladly move my business elsewhere.

You know you are up to a different kind of bicycle buying experience when you enter a bike store and get greeted with a ‘What’s up, giiiirl?’
From there on, my experience at Dannys went downwards.
The ‘What’s up, giiiirl?’ salesman then proceeded to attempting to convince me to fork $ 600 in a bicycle without trying it. ‘Trust me, you are gonna love that bike.‘
Apparently the ‘trust’ wasn’t mutual, cause when I asked to try another bike, he jumped all over asking for a credit card just in case I’d run away with the bike. Mind you, the store is located in a basement strip mall and I would have had to run upstaird loading the bike in order to steal it.
Overall, the store has a good assorment of bicycles. With a more professional salesforce they could do a lot better.