Department of Motor Vehicles

I like to come to this DMV location as it’s well organized and you are in & out quickly. Clerks are OK if they put a little smile on their face it won’t hurt but I guess dealing with all type of people might be a bit overwhelming and smiling might be the last thing on your mind. Overall if you want to get your business done quick come to this location.

I am still in shock that I was in and out of the DMV within 15 minutes! I made an appointment online — I highly recommend utilizing that option. As soon as I entered, I was greeted by a cheerful staff member who welcomed me and asked, «How can I help you today?» I mentioned that I had an appointment to exchange my license. She kindly listed the required documentation and asked if I had them all. I replied yes and she offered to scan my appointment barcode for me as I stumbled to pull out my completed paperwork. She asked that I have a seat and keep my eye on the board for my number to be called and wished me a great day.
Before I could got seated and settled, my number was up! I headed to the photo booth and the super friendly employee there took my photo… not once but TWICE because he didn’t think I’d like the first photo as a piece of hair had fallen out of place. He assured me the second shot was much better before he wished me Happy Holidays. I waited 30 seconds before my ticket number was called with directions to go to the final counter where my information was entered into the system and I was sent on my way.
This was THE BEST DMV experience I have ever had! A big thank you to all of the staff for being so pleasant and helpful from the moment I walked in the door!

The only DMV I will ever go to in the city! Quick, pleasant service. The secret gem of NYC’s DMVs.

Very efficiently run DMV. Made online reservation on their website about a week out and filled out the forms to exchange my non-​NY license. After checking in with my reservation, the entire process took less than 20 minutes — intake, vision exam, voter registration and payment. Would recommend coming to this DMV over others.

Best DMV experience I’ve ever had; and I’ve tried a couple of them in NYC. I arrived at 11:20am for my 11:30am appointment (make one online!), and I had all my paperwork pre-​printed from their website and filled out. I was done with NYS plates in hand at 11:35am. I will never go to another NYC DMV again.
They only lost a star because the employee who helped me seemed half asleep and in need of an upper. She was efficient, though, if not welcoming.

Welcome to the place where your status, degrees, passport stamps or Rolex holds no weight. Humble yourself, grin and bear it because these employees are curt and don’t have any issues telling you to «be gone pion» come back when you have more information.
Yes the wait is excruciating, so take a book, grab your headphones and listen to a podcast — gain some knowledge while your waiting.
Just one of those things you just have to do.

I was about to give this place two stars until I just saw a roach crawl in front of my feet.
Only 30 percent of the windows are open for serving customers and there are 100 people in here. Long wait time and uncomfortable seating makes this all day outing not much of a pleasant adventure. Cleaner than I expected and the a/​c is working nicely.

This place is a joke. The staff is beyond rude and need to get checked. They take their time doing what they want and to top off my 4 hr was extended 10min so the lady helping me could take a call on her cell phone I watcher her do it… nice ppl but need a better plane and if you are going to get a NYC ID make a reservation you pass anyone that doesn’t have one… didn’t know that until after waiting 3hra.

Went there at 8:15 (opening at 8:30). The three of us went there to do the learner’s permit. None of us had an appointment. There were a dozen people before us but it all went very fast when we got inside.
I guess they have special counters according to what you come for. The first of us got to the counter 5 minutes after our entrance and the last of us 15 minutes after.
All of us left the DMV around 40′ after our arrival (paperwork/​computer test/​paperwork) and it was so quick.
It is very convenient to go there at the opening!

It is by far the largest DMV office in Manhattan and even has the most employees but are they slow or what? The employees at 30^th and 31^st street are much more efficient and this place just rots of slowness.
Simply put it, if you’re on a limited schedule like a lunch hour, I would avoid this place at all costs. If you do come, have something to occupy your time like a smartphone, book, newspaper, magazine.

So my husband went here and they put the wrong address onto his id and it never showed up.
Now two months later I went to get my license done. I just got home and realized they put my maiden name, even though all forms id I gave them had my married name on them. (My maiden is listed as a middle.)
So they’re officially the stupidest lost of people possible, and I wasted two hours sitting there and now have to return.

In spite of being turned away twice for not having the required documentation (ridiculous but my fault), my third attempt at this DMV proved to be a charm. Unlike the ‘leper colony’ DMV described in Seinfeld, or the awfully slow DMVs we have all grown up with, this DMV surprised the hell out of me with its decent looking crowd and its helpful and efficient staff.
Pro tip: I arrived early before its official opening at 8:30 (I got there at 8). I walked in the door at 8:30 and was out the door by 9:20. Not bad for handling an out-​of-​state license transfer at the DMV.

I am AMAZED at how wonderful and efficient this place is. I made a reservation on the day of for 1pm to replace my license. Walked in at 12:45 and was greeted with a smile. My number was called at 1:02 and I walked out of there at 1:09. I never thought I would ever be able to say how wonderful it was to go to the DMV in NYC.
Great customer service and very efficient!!!

Someone pinch me because I’ve just been to DMV heaven…
Let’s be honest, most people would walk into a DMV office in a good mood and will walk out pi$$ed off.
Given that I only need to surrender plates, I was actually greeted (as soon as I walked in) and directed to a very short line. I handed my plates to the clerk, received a receipt and was told to inform my insurance company. To my surprise, I actually heard a «thank you» from the clerk.
The entire process took less than 5 minutes (I expected to get a ticket and wait at least 15 minutes).
Less hope the being «nice» attitude doesn’t wear off and becomes the norm for this and all DMVs.
3.5 stars may be generous but I think this DMV office deserves it…

This DMV location is by far, the best one I have ever been too. I know what I’m about to write is going to be hard to believe but I can assure you, this location really is that good.
Now of course I was expecting what most people expect for a DMV visit, a day of aggravation but that is not at all what I experienced here. I’ve been to this location more than once and both times, I was in and out within an hour. Yes, you read that right… under one hour. And I walked in without any forms filled out, in the middle of the afternoon, with a lot of other people there as well.
The staff members at this location are pleasant and helpful, which definitely makes the experience a whole lot better. The fact that more than once I was finished within an hour, means they definitely know what they’re doing.

I will begin my first review of the year with everybody’s favorite place to be… the DMV! I dragged myself to the DMV office fully prepared to be there for the next 5 hours for something that in my mind should only take 30 minutes, so imagine my surprise when I was out of there within an hour! It must be some miracle you say! Surprisingly, I would say no… it appears this DMV location is semi-​efficient!
I have been to a couple of DMV locations in California and have found them to be over crowded, chaotic and agonizingly slow. However, this DMV at least has enough space for you to sit and is quite organized. Yes… it is the DMV and it will take them double the time to do whatever needs to get done, but at least they won’t take up your whole day and they are mildly polite.
I hear if you get there early in the day things get done even faster! I went around lunch time and it still was not that bad. So my suggestion if you need to go to the DMV in NYC area, come here… its not that bad… just bring all your paperwork and be nice! A smile goes a long way here!

I know you’re not an early bird but does a ten minute wait to renew your driver license sounds appealing to you?
I would assume yes.
I got there 8:45am with my lil’ man and he started crying; I guess he knew we would be there for the whole day.
I was pleasantly mistaken. A nice customer service rep asked me what I was here for and I told her to renew my license and I also need to get an eye test. Boom! Gave me a ticket number and I was just about to sit down until I saw my ticket number flashed on the screen. I went to the female rep behind the counter and gave her my renewal form. «Nothing has changed», I told her. She said to read the fifth line of letters on the eye chart. I read it to her and she told me to have a seat until my number comes up again. I swear to you; I didn’t sit down because my number flashed again on the screen with seconds. Went to another counter and paid 80.50. The male rep gave me a temp license.
Even my son stopped crying after the first two minutes. I guess he realized we weren’t going to be there for the whole day after all.
My new DMV spot. Screw you, Atlantic Center Mall!

Ok, yes, I am leaving a 5 star review for the DMV. WHAAAT? WHY???
This is the easiest experience I have ever had. First of all, it was empty. No 5 hour wait like the last time I went to the one around 34^th-​ish.
I was in and out in 20 minutes. Make an appointment online — yes that is a thing — and make sure you have all your documents.
The service isn’t the friendliest but I didn’t feel like they hated life as much as other branches.
Awaiting by brand new license. I’m sure the picture will be horrible. Why can’t I ever take a good picture? Where did all of those chins come from? Why is my hair so flat? WHY ARE MY EYES CLOSED?
Anyway, if you need to go to the purgatory that is the DMV, I would recomend this location.

30 minute wait for registering my motorcycle. Make sure to not be a dumbass and fill out all the correct paperwork and it’ll be FINE.
Clean, friendly people who greet you immediately, fast ticketing process.
Best DMV in nyc.
Remember: DONT BE A DICK AND THEY WONT BE A DICK TO YOU.

Started out meh, but got much better.
We got there 35 minutes before our appointment and walk in and see 2 kiosks that allow you to scan your phone or paper appointment. There was an employee manning the station (one apparently didn’t work — even though it was on and there was no signage saying otherwise) I tried using this one and was rudely asked, why I am here and for what time. I told her and she said… you can’t check in more than 30 minutes before your appointment. (STEP ALL THE WAY TO THE LEFT — SN)
We wait the 5 minutes and let her scan the the appointments… I thought we were in for a long afternoon, but it all worked out very smoothly. We were there to exchange out of state licenses. The whole process was about 40 minutes for us (would have been 20 but we did it separately and wound up behind each other on the lines) It was a 2 step process (technically 3 if you count the initial check in) Step 2 was collecting the form and verifying documents and having the photo taken. Step 3 was further checks and the vision test and pay.
Pay was a bit high — was expecting $ 10 and it turned into $ 65. My gf got the same service but hers was only $ 60…must be state related.
This was definitely better than previous experiences at the DMV when it was near the court house.
BTW — as everyone else says here, ALWAYS MAKE AN APPOINTMENT AT ANY DMV IF YOU CAN. This goes for other states as well. You are setting yourself up for a long wait.