Designer Revival

I came here to look for a nontraditional wedding dress. They had a wonderful selection of beautiful, unique dresses at very reasonable prices. I had tons of options. The staff was extremely helpful and made the shopping experience fun. This definitely ranks as the best shopping experience I’ve had in New York, and I’ll definitely be back!

I was VERY frustrated with the communication and customer service at this store. I emailed a lengthy description with pictures attached of a winter coat I was going to sell at their store. I told them that I was only going to commute to the store if they thought the coat was worth selling because I did not live in the area. I described the coat and included the designer in my email. I got an email response saying the coat looked in great condition and I should stop by during store hours. Once I stopped by the next day, however, the very rude lady in the back told me they did not accept this designer. I showed her my email exchange where it explicitly says the designer and she told me I was wrong to assume they would take the coat. She had very poor customer service and a bad attitude. I was very disappointed that I made the trek out there after being told to stop by and then I was just turned away the door with out the least bit of an apology.

The new owner, Tiffany, is so chic and is so helpful. I had a great and easy time consigning some things that sold swiftly and I then treated myself to a few amazing pieces! They also have frequent incredible sales and promotions and new beautiful things coming in all the time so I try to come as much as I can! Many special treasures here.

This store is an absolute MUST visit for me. I come here regularly despite the trek from Brooklyn! The merchandising, quality and depth of the clothes there is not only above and beyond any other luxury consignment store but trumps going to Barneys, Bergdorf’s, etc. I find the most incredible gems from my Miu Miu calf hair boots (that you can’t find anywhere), brand new Celine bag to the beautiful jackets that I bought. The owner, Tiffany, has an incredible eye for putting pieces together and will help you style your perfect outfit for that special night on the town, perfect work dress or a gown for that Charity gala. I love the fact that I can walk into the store and vis-​a-​vis other consignment shops, I am well cared for by the staff.
Recently, I decided to consign a bunch of clothes with Designer Revival as well. Tiffany, the owner, made the process SO EASY and seamless. A closet makeover!
Designer Revival is truly that hidden gem on the Upper East Side! I encourage you to go and shop there particularly when they have their 70% SALE! You cannot find such incredible deals on clothes from Chanel, Prada, Celine anywhere else like there! And if you are lucky, you can get the owner, Tiffany to help style you!

This store is a MUST stop for me on my trips to NY. The merchandising is akin to a high end boutique not a consignment store. I love the selection, especially since the new owner has taken over. She has impeccable taste and a fantastic eye for what looks good on you (you also kind of want to hang out with her all day). When the owner, Tiffany is there, she inevitably cajoles me to try something that looks fantastic and something that I probably would not have selected for myself (it usually has an exotic skin:)) And she’s been right every time. I love the variety and the ease of selection — I hate rifling through racks and this store fits the bill. I always walk away with something that is unique and well made. Can’t recommend it highly enough. In a field of lackluster consignment stores, Designer Revival’s new incarnation stands head and shoulders above the rest. Can’t wait to come back next month for more goodies.

Designer revival is always on my to do list when I visit New York. The store is full of great treasures. Well organized and curated, the staff is helpful and will give you suggestions on that perfect piece that you have been looking for. The girls that work there are so friendly and I love the accessories, especially the earrings. Definitely worth the trip.

Beautiful store. I needed something nice in a size 14, which I usually have a great deal of difficulty finding. The dress was one of kind, gorgeous details and looked amazing on. Because of the great service, I found matching shoes and out of there in less than 30 min. I definitely got a great deal! Super happy ;)

Formerly my favorite store, but since new management has taken over, I’ve been unimpressed. My biggest gripe is that the 80% off rack is gone. And the selection seems smaller– one huge benefit Designer Resale used to have over its competitors was that it was much more spacious and therefore could have a wider selection than Michael’s, Encore, Bis, etc. I used to be able to spend hours and hours in here sifting through room after room filled with racks of glorious clothes and accessories. Now I don’t think I could. This place still has some classic neighborhood charm, but isn’t the gem it used to be.

I specifically called ahead to ask whether they would be able to consign my BCBG, Anthropologie, and J Crew items given that most consignment shops in NYC only take higher end items and Buffalo Exchange doesn’t accept formalwear. The woman on the phone said they’d definitely be interested. I live in Chelsea and shlepped up to the UES (on the subway due to a parade on 5^th Ave, changing subways twice– I was really going out of my way). When I arrived she said she wouldn’t accept any of my items because they only wanted higher end items. It’s extremely inconsiderate that this was different information than had been communicated to me previously. To top it off, their shoddy front door slammed on my on my way out and jammed on my sandal, ripping it on one side. I’m now on the UES with one broken shoe trying to get to get across 5^th Ave which will be an expensive and aggravating cab ride. Not only did I not have the opportunity to make money on my items, this trip cost me time and money and ruined my shoe which I now have to replace. Unprofessional and rude– don’t make the trip to consign here!

My review is about buying here, not consigning. I had a great time with my sister shopping here last weekend. I ended up with a pair of spring green Fendi flats, Diane von Furstenberg wrap top, bright orange dress for work and gorgeous silk Asian inspired dress I plan to wear during my trip to Vegas in October. The prices of the items I bought ranged from $ 40 — $ 88 and everything I bought was another 20% off the ticket price. My sister got an adorable pair of Christian Louboutin snakeskin pumps, a Reiss dress and a Nanette Lepore dress. Everything was in excellent condition — either never worn with tags still on or worn maybe once or twice judging from how well maintained the items were. The staff was helpful and efficient, and there is tons of stock — about 3 or 4 rooms of shoes, bags, clothes and jewelry. I was very impressed with the selection and the prices were better than the other high-​end consignment shops we visited.

I had the most horrible customer service experience ever! The store manager was so rude to me that I had to write a real review of the customer service and store managers major ATTITUDE.
My work friend (who lives around the corner from this place) and I went to this shop so that I could consign some of my designer goods (1 pair of CLs, 3 Chanels, 1 LV wallet, 1 Chanel suit and 1 Gucci dress). The young lady behind the register directed us towards a back office where the Owner and store manager were located.
The employee knocked on the door and told them that there were people here that wanted to consign. The owner saw us standing at the door and said hello and tended to her computer. The store manager approached us with a look of annoyance. She never greeted us, smiled, gave us eye contact, nothing! I literally felt like we were bothering her.
I first showed her my wedding CL’s that has sole protection (purchased on Shop-​Hers). She inspected them and said «no’ with no explanation. I was surprised by her reaction, it is wedding season and graduations are fast approaching but I put my shoes back in their box and showed her 3 pairs of Chanel sandals. Once again she says «no» to two of them and takes the ladybugs to show her boss (the owner).
The owner looked at my Chanel ladybugs and seemed intrigued and pried herself away from her computer to take a look at my other goodies. As the owner approached us her entire body language was friendly. She smiled, gave us eye contact and looked interested to see more. Totally different vibe from the store manager.
The owner asked if everything was real. Of course I understood the reason behind her question and answered «yes, I don’t wear or carry fakes». She apologized for asking and explained why she had to ask.
The owner then looked in my bag and picked up my vintage brown LV trifold wallet. She said «I’ll take this’ and handed it to the store manager. She also wanted my 2 previously rejected Chanel sandals.
My coworker asked her about my rejected Christian Louboutin wedding shoes, she took them out of the box and stated that she would take them as well. My coworker asked her why then did the store manager reject them earlier, the owner turned to ask her.
The store manager stated that the CL’s did not have the «Paris» logo on the insole. I said Oh okay, I purchased these at Shop-​Hers (this shop authenticate everything before shipping).
What broke the camels back with me was when the store manager told the owner that my LV wallet was FAKE. She claimed that she didn’t see a hologram. That’s when I had enough. I asked for all of my stuff back and thanked the owner for her professionalism and suggested that she train her staff. The owner apologized and really wanted to work things out but I was too far gone with the store manager acting like I was bothering her and that my stuff was freaking fake!
I will NEVER EVER go to this store, recommend friends, strangers, my worst enemy!!!
Based on how I was treated and what my coworker witnessed I believe that I was discriminated against. The store manager first looked at me as if I had no money. Like I stole all of the vintage items I was consigning. I found myself disclosing my salary to justify to her that I could afford these designer items. SMDH
Advice to the Owner — TERMINATE that women. She is a horrible employee. Customer service is key to any consumer business.
I’m DONE.

One of my favorite spots to shop in New York City. I can sometimes while away three hours here because their inventory is so large and I like to look through everything. Staff friendliness and helpfulness really depends on who is working. They have every type of women’s clothing except in general I never find many shorts. Each item is set at a certain price, say a $ 100 dress, and on the 1^st of every month items are marked down first by 20% and then the next month by 50% of that original $ 100 price so that dress could get as low as $ 50. Items are organized by size which is helpful. I never look at shoes, but for clothing you will find DVF, Sonia Rykiel, Chloe, Missoni, Domenico Vacca, Walter Baker, Jil Sander, Tory Burch, Ralph Lauren (various labels), Vince, Hussain Chalayan– these are all just brands I remember seeing at my last visits, but there are so many more.
I once bought a MiuMiu floor length taffeta gown for around $ 100 (it was weird, and had been there a while so it was marked down all the way and I wore it to a black tie event!) and recently bought an Alexander Wang dress for $ 70.
I only tried consigning with them once and will not do it again because I’ve had better experiences at INA. I bought a top at Designer Resale and didn’t realize until it was too late that it really didn’t fit me right. When I brought it back right away to consign, they wanted to start it at a lower price than the one I had paid for it the week before. Over the next few months I regularly shopped there (I was living nearby) and looked for the top and never saw it out. At the end of the three months after having trouble getting a response from anyone about whether the top had sold, I was finally told it was marked down all the way and sold and I got a check for $ 15 or something. Nothing really shady but throughout the experience it just wasn’t a great vibe and I didn’t like that I could never find the top out in the store. I think because they have so much inventory, it’s more geared toward the shoppers and probably better for people who want to consign in bulk.

Best resale store in New York – quaint location, well organized and their blow out biannual sales have real steals! Be sure to get on the mailing list by signing up at the front counter! Very great deals on designer separates; most are under 100 dollars. Hermes scarves are priced at 265 dollars on the average while Chanel suits are 600 to 100. Check it out!

First time consignors must have 3 or more items to consign. They lost my business because of this rule.

Fun place to shop but a nightmare to consign with. Be prepared to have your items misplaced or accidentally stowed away in the basement instead of being placed out on display in the showroom for the duration of your 3 month consignment period.
I am so fed up with this place’s lack of professionalism and their overall sloppiness in keeping track of my items. When I came to pick up my items this last (and final) time, they couldn’t find a Marc Jacobs purse that I had left with them 3 months prior and when they finally found it in their BASEMENT (it was never even put out on the floor to be sold) I asked why I hadn’t received a phone call if they weren’t planning on even trying to sell it (I could have sold it somewhere else by this point) the girl had the nerve to tell me «we don’t keep track of items.» WHAT?! That’s your job, to keep track of people’s items! Well, at least she was being honest. Ha!
BEWARE of this sloppy sloppy business. They should be embarrassed when these things happen (they’ve misplaced a few of my items in the past and it took them a month to locate them in the back of a closet) but they’re not. In fact, they act like it’s common place– no big deal– «not their responsibility.» Shameful.

This was definitely a fun place to shop. I’m not really sure how the store is laid out, and their are only a few people who work their (or who were on duty the day I was there), so finding stuff could be tricky, but the deals are awesome and the products are fantastic. And, let’s face it, you don’t go to a thrift store looking for fawning service. You go for the deals. And this one had ‘em!

Hands down best quality and value consignment store in Manhattan. I’m surprised by the other reviews regarding staff and the merchandise. In my two years shopping there, the sales team has always been courteous and professional. They also take great care in curating their goods (runs from upscale retail like Coach/​Tory Burch to designer apparel a la Valentino). The prices are also often more than fair (recently bought Chanel boots for $ 300, Louboutins for $ 125). My best luck has been with the dresses. They frequently DVF, Tory Burch stock and a fair supply of Oscar de la Renta, Max Mara, and Prada.

This place is awful! They take your items, cut the price, and never send you a check. Go elsewhere. Seller beware!

The place is selling fakes now.
They actually have fake Hermes Birkin for $ 600
I can’t believe it !
I have my doubts about this store for a while
Few months ago I picked up a LV purse, the ticked price was $ 350
When I was going to pay for it, I was told they have to ask the owner… next day the price was $ 375…so very dishonest and greedy and now fakes?
Even a street seller doesn’t sell fakes that HI price

You might want to think twice about consigning goods to this place… I consigned a purse to them and was told that it hadn’t sold after 90 days. so I went in to pick it up and then they told me that they weren’t sure wether it had been sold or lost… so I told them that they owed me the money for the bag and the owner went crazy… I went back and forth for a long time to no avail and i finally had to enlist the assistance of a community advocate person that was successful in obtaining a check for the bag. about 1 week later I saw my bag in the shop’s glass cabinet on display for sale… the bottom line is this– NO ONE should have to fight to get their merchandise back especially when there is a signed contract and you have been compliant with the terms…

Great store. I consigned some really high end designer handbags and they sold in a flash. Got paid quickly as well. Also a fun place to shop. Lots of goodies with prices you won’t see anyplace else in NYC

They had a nice selection of jewelry, clothes, & shoes. The staff was friendly & helped me find my size & other suggestions. The store was rather expensive for used clothes.

I was really disappointed in designer resale — I brought in a brand new long sleeve cashmere dress in march and they told me they would store it until fall and sell it then. Having dealt with them before and never having an issue I agreed to it — a few days ago I called to check the status of my garment and they told me «oh well it never sold, so we donated it in June.» when I explained to them that I was given specific instructions not to check in with them until fall, they told me that I’m simply a small volume consigner and I should not be upset over the loss of the cost of one measly dress, especially when they have consigners who bring in thousands of items. I’m really disappointed in them, as I previously thought they were a top noch business. I don’t like anyone who doesn’t stand by their word, if they did it to me they can do it to you.

They are honest. I have dealt with other consignment stores that were not. They will be upfront about what they sold.

The new owner, Tiffany, has an incredible eye and is so helpful. I had a great and easy time consigning some things that sold swiftly and I then treated myself to a few amazing pieces! They also have frequent incredible sales and promotions and new beautiful things coming in all the time so I try to come as much as I can! Many special treasures here.