Duane Street Hotel

It’s rare to feel at home when staying at a hotel. The Duane Street Hotel is RARE, a gem, a diamond in the rough! The people here are TOP notch!!! I was just there for 4 nights and loved it! You guys went above and beyond. When I come back to NYC in the future I would def consider staying here again. I loved chatting with the staff each day. Thank you for such impeccable service

This hotel lived up to all the reviews I read. I had a pleasant one night stay here I would definitely stay again thanks to Matthew & Justin.
Pros
*location
*price
*staff
Cons
*no views
*slow elevator

I’ve stayed here twice. The location is great, and the rooms are fun and funky — on the small side, but it’s Manhattan.
The hotel offers a nice selection of teas, coffee, and cookies at the front desk in the evening, which is a nice touch, and they have nice showers with L’Occitane products, which is a plus.
However, my recent visit was disappointing. Our room was incredibly hot and we were told that the air conditioning wasn’t available yet because it was too early in the year. Although it was a warm week for March, it was only about 70 during the day and dropped below 50 at night, so there doesn’t seem to be a reason that the room would be so hot overnight that we couldn’t sleep, even with just a sheet on!
Additionally, they left the room without any toilet paper or fresh toiletries when they made up the room one day, and no one answered the phone when I called down to get some. I had to find someone in person to ask.
I love staying at a boutique hotel with personality, and Duane Street definitely gets some things right, but that only goes so far when you can’t get a good night of sleep… and don’t have any toilet paper!

Contrary to popular opinion, Bobby DiNero is not the reason to stay in Tribeca — it’s the Duane Street Hotel!
My wife and I have stayed twice — November and December, 2015 — and will continue to stay here whenever our travels bring us to NYC.
So what did we love about this fantastic hotel?
* Superb service by every employee we encountered.
* Hyndrani and Melissa especially went out of their way to make us feel welcome and at home. I tried to tip them and they refused saying happy guests are their goal (rare anywhere, let alone at a hotel ion NYC).
* Duane Street is dog-​friendly.
* The entire atmosphere is elegant, but down-​tempo, not pretentious.
* The rooms are tastefully designed with terrific care products
* When you enter, you are greeted by a comfortable, intimate lobby, bar and restaurant
* The hotel is in a awesome neighborhood with much to do (and eat)
* I did not feel rushed at a convenient bag unload area. To us this a huge plus (very rare in NYC)
* They offer convenient valet parking. You’ll wanna walk or cab anyway.

We hosted our corporate QBR in NYC and stayed at the Duane Street Hotel and Fiona was amazing at taking care of our group. The rooms were clean with NYC chic personality. Since the hotel itself doesn’t have a conference room, they set us up at NY Law for our business meetings and the staff their was great as well.

What a great boutique hotel. Close to everything downtown and to all major subway lines. A great getaway place.

Pretty standard boutique hotel. Giving 1 star generous cause when I checked in my bags at front desk for storage… they reassured the bags would be locked up in a secure environment. I had several thousand dollars worth of equipment and passport in my bags. When I came back 3 hours later to claim them, they were just sitting unsecure in the dining area were a bunch of guests were hanging around! Totally unacceptable.

My husband and I had a small City Hall wedding ceremony this past June, and I had originally chosen to book this hotel due to it’s close proximity to everything (City Hall, the restaurant for our small lunch reception, NJ Path where family was commuting from). Plus, we really like unique tastes, and much preferred this boutique hotel over a standard cookie-​cutter big name hotel.
I had called a few days before to ask if my husband and I could drop off our bags in the morning, if there were restrooms where I could change into my dress, and if we could tell our guests to use the hotel as a meeting point and to take some pictures. Well, I guess they made special note of this because when I arrived, they had already greeted some of our wedding guests, and informed me that we were upgraded to the top corner suite since it was a special occasion. They took all of my bags right away, showed me the spacious handicapped restroom on the first floor where I could change, and offered to put flowers a friend of mine sent to the hotel in a vase in our room. On top of that, when we got back from lunch, they set up the suite with three fantastic bottles of Veuve Cliquot Champagne on ice waiting for us and our guests, and a beautiful personal note congratulating us on our marriage.
The suite itself was gorgeous– classy, sophisticated, clean– and the full size bath tub was incredible.
All of the staff was extremely welcoming and friendly, and kept congratulating and wishing us the best even later that evening and the next morning — it truly made us feel even more special on our special day.
My husband and I already decided to come back here next year on our anniversary, and for many more years to come as long for as we’re living in NY. Could not recommend the quality and service of this hotel any higher!

Worst possible hotel experience ever. Tiniest cubbyhole of a room. Stayed on a warm night in early spring. No air conditioning, room temperature could not be regulated. Heat was finally turned off by a staff member, but room was claustrophobic and stifling all night. No table space to put down our belongings. On second floor facing street, but window was sealed shut behind a few panes of glass or plastic. Lobby staff seemed inexperienced and helpless. Just unbearable. It is obvious that the hotel was wedged into the tiniest piece of real estate to maximize profit, with no thought to the comfort of its guests. I have already written to management three or four times since that night, and none of my correspondence has been acknowledged.

My friends and I stayed for one night in the corner suite. The king sized bed was heaven and we slept like we were put under anesthesia. Even the sofa bed was comfortable. My friends had no complaints about the shower, but loved the amenities. The bath tub adjacent to it was wonderful to look at. It was a great place for an impromptu photoshoot. The décor was awesome– there’s actual books on the book shelf! And to top it off, the staff was accommodating and pleasant! My only regret was that we didn’t stay there longer.

Lipstick on a pig! Far better options out there. Dirty room and poor customer service

LOVE THIS PLACE and will stay again next time in NYC! Lobby: trendy and fun. Awesome chocolate chip cookies on arrival! Managers reception and staff were amazing and such great hosts. Room was amazing– modern with wood floors, cement tiles in bathroom, comfy bed and all the amenities. Great shops, restaurants and dining in walking distance, as well as World Trade Center. Only room for improvement is a longer stay next time. Highly recommend.

I really wanted to like this hotel, but a bunch of little shabby details conspired against me.
I recently stayed here for a four day business trip — the location seemed great, and the price was pretty reasonable for the area. Upon arrival, I immediately noted that the place seemed really cool — contemporary look, pleasing atmosphere. The front desk staff were exceedingly great and helpful — and remained so throughout my stay.
However, as I looked deeper, lots of small things came to my attention that left me feeling that the hotel was just… shabby.
The rooms are tiny, but they’re actually really fine — big windows, noise wasn’t an issues. But all of the initially hip furniture and finishings were just shabby: there were scuff marks on light wood floor, on the wall, and scraped across the door. Many of the fixtures were loose. The shades were tattered at the edges.
The bathroom was comparable large and perfectly fine… but equally shabby: loose fixtures, water-​stained grout and tile in the shower, and each night I was greeted by a couple of little silverfish bumbling along the edge of the floor.
I found the WiFi to be unusable — poor signal in my room and the lounge (to the point where my devices told me they were «ignoring connection due to poor signal»). I gave up trying to use it after a couple days.
The lounge/​restaurant was closed («for renovations,» but there was no work being done that I could see), which was disappointing. I’m not looking for an Ace-​hotel-​like hipster party, but just grabbing a drink and seeing other people alive in the hotel makes it feel a bit more vibrant. But there was none of that, and the empty, closed lounge had all the vibrancy of a church, all hours of the day.
All of these things, independently, are no big deal… but put together, it left me with an unfavorable impression of the hotel, which was too bad, because I wanted to like it.

We stayed here in august, and the welkom and service was great! I have not enjoyed breakfast lunch or dinner here, because you are walking distance from Soho, Tribeca, Meatpacking district and little Italy. Spending too much time in the hotel would be a shame.
We had a great bed, bathroom and not noisy. I recomend this hotel!

I loved this place. Didn’t notice the train rumble on the 2^nd floor, maybe i got lucky. The room was quite large for ny with a separate sitting area. As far as i know it was a standard room, unless they upgraded us without telling. Floor to ceiling windows, great book selection in the bathroom ha, nespresso machine, big shower, comfy bed, cool décor, effective blackout curtains, perfect ac/​fan for white noise. What more could you ask for?

Yeah, everyone pretty well covered what this place is all about.
My two cents. Friendly don’t totally make up for the train rumble at 2am on the lower 4 floors. Get them ear plugs at the front desk pronto on check in if you are on 4 or lower, if you’re at all disturbed by things that go bump in the night. Being from California, I really thought the first shake we had was a precursor to the BIG ONE that we’re always hearing about in SoCal.
Aside from that, a quick walk to the Twin Towers Memorial and the rest of the TriBeCa area is a key draw. Easy on the eyes, if you like modern décor is another draw.

I stayed here for 3 nights last week. I am back in in same neighborhood again this week for work and due to the Christmas season being officially in gear and rates skyrocketing, I am at a different hotel. The first thing I did after seeing my current room was check to make sure I couldn’t go back to the Duane Street. I had a corner king there and it was spotless, spacious (in NYC room standards), and had great amenities like the nespresso maker, high quality bath amenities and modern décor. They used the space efficiently. Another plus… every time you return to your room there are fresh baked cookies waiting for you in the lobby.
My only negative would have to be the noise, but I anticipated it and had ear plugs with me. You do feel the trains and if it’s cold and you need your heat to run at night, the sound of the heater kicking on might wake you up, repeatedly. I also would have liked a luggage stand as the chairs in the room aren’t quite big enough for a large bag to sit on.
But like I said, I would so much rather be back there than where I currently am just two blocks away.

My company put me up in this hotel a few weeks ago. If I were paying out of my own pocket I would not stay here. However, for business travel I’ll put up with it. The room was beyond tiny — it was literally a huge challenge to use the ironing board due to the total lack of floor space. The tv remote control was sticky — gross!
We also had breakfast in the hotel restaurant prior to our meetings down the street and my Bacon and Cheese Omelette cost $ 15 which is just insane, even in NYC. It didn’t come with anything except for some wheat toast either.

a simple loft, corner boutique hotel.
Hotel to me is just a place to sleep, especailly you are on a business trip… as long as everything in the room works, i am good to go.
this is the place – everything works (TV was kinda small and hard to see due to my eye sight), cute little bathroom, wifi connection ready…
lobby may be a little confusing, passing through the door, pass the check-​in desk for the restaurant and there – a small desk for check in right next to the elevator…
again this is a small boutique simple place.

So, per these reviews, we got screwed by paying $ 508 for one night in this hotel, but it seems we went just before the UN hooplah, so I guess shame on us for not being more political-​calendar savvy. Either way, we arrived and entered this little hotel on the corner buzzing with the noise of Saturday night craziness on the first floor’s bar/​restaurant area. We checked in and took the slooooow elevator to floor #2 with all our luggage. The check in dude was quite nice and affirmed that the extra blanket and towels I requested were already there.
We got out of the elevator and went into the small hallway to find our room. We entered into the room that had made good use of the very small space it had, squeezing in two beds across from a little counter. But, yes, as said, beware of the corners of the beds. My cohabitors knocked themselves like ten times and have immense bruises to show for it. This bed style is nice looking but quite painful.
We didn’t check out the tv, as we had other plans, but did realize they have no ice machines on the floors. You must request ice from the front desk, so although I knew we’d have no mini fridge, my back up plan of filling Ziplocks with ice proved a hassle. Second, we had no issues with the sounds of the street outside our window, but staying on floor two, we were a bit haggard from the inconsistent sound of the A/​C and the subway shaking below. I was truly surprised we could feel and hear it. And, as comfy as the beds were, they did not take away the pain of this short night’s sleep from subway noise and erratic A/​C.
All in all, it was a nice place, but for the price we paid (and lack of
credits!), I felt like a fool. My saving grace was knowing I didn’t pay the full cost alone and that we supported a boutique hotel aka small biz filled with staff that made me feel like a millionaire, letting me check out late and providing yummy free cookies and water in the lobby. Still, I would likely not stay at this hotel again unless I get a higher floor, a better price, and plan to have no leftovers from dinner.