Dunkin’ Donuts

Small DD shop, but it does the job. Stopped by to get a chocolate glazed donut and hot coffee. I must say, they do keep their donuts fresh.

Disgusting!!!
I came here on Friday, 10÷2÷15, and saw two workers outside throwing out the garbage from the basement. I stood inside with no one else working except for the two handling garbage.
After standing there for about 3 minutes, I decided to leave and go elsewhere but as I was about to open the door, the female worker stopped me and asked me if she could help me?
I walked back to the counter and she ran behind the counter. I stared at her as she was handling things behind the register without washing her hands. She eventually realized why I was just staring without saying a word and ran to the sink to wash her hands — she asked me again how can she help me?
I ordered a medium hazelnut coffee with milk and sugar and continued watching her as she didn’t use soap and then went to dry her hands on paper towels and then on her apron.
I was disgusted and wanted to complain as I saw the other worker come in, head to the sink and wash his hands thoroughly with soap and water. I asked if he could make my drink instead and they didn’t understand why I wouldn’t take the already made drink so I just left.
I’ve seen some gross things before but how do you handle garbage and not wash your hands thoroughly for the sake of your own hygiene?

It’s a small store with minimal seating, but it does the trick. I’m a huge fan of DD’s iced coffee. I often stop in just for the coffee. They also make really good breakfast sandwiches. This one was nice because they offered me the option of the amount of milk and sugar in the iced coffee. I prefer less milk, standard sugar. Tastes the best.
In addition, I got the French cruller. I feel like it should be a bigger donut, but alas, it was gone in 2 bites.

This is a decent little DD nestled in the shadow of the Queensboro Bridge and it’s not awful. Service was fast and friendly, they got my order right and the place was clean.
They don’t have as many donuts as my usual DD but for an iced coffee and a choco cake donut, this place performs well.

This is one of the cleanest and friendliest DDs I’ve ever seen in the city. The seating area wasn’t covered in filth and the employees actually smiled and said «you’re welcome» to my «thank you»! It’s true that the selection isn’t quite as robust as the larger locations, but if I’m just stopping in for a quick (chips ahoy, omfg) iced coffee on the way to wherever, it’s perfect.

For a limited time, Dunkin Donut has introduced their very own «cronut» — Croissant Donut. I had high hopes because this small donut cost me 2.69 $!
Flaky exterior but totally ruined by the sweet glaze coating. The inside tastes nothing different from a donut. As a donut, it is quite good, but as a «cronut» it still needs work.
It is limited edition, so when they sell out for the day, they won’t remake. It is worth the try, but don’t be surprised, it is at most just a good donut.

Stopped by this outpost while in the neighborhood (it just opened) and had the most frustrating experience.
First off, a VERY small selection of offerings as they do not bake on the premises.
Second, the staff knows a smattering of English and is unfamiliar with the product and can’t read the labels.
I asked for a French Cruller and she reaches for a Vanilla Glazed with Sprinkles. Took me 5 minutes for play navigator (up, down, to the left, to the right) with the sales woman and she stood bewildered starring at the small selection of stale (yes, they do not throw out old donuts at outposts now) baked good in front of her.
Lastly, although I commend these people for purchasing and opening a franchise, please learn your product well and offer the BEST customer service. You opened a well known doughnut/​coffee outpost RIGHT ACROSS the street of a well established Starbuck’s. Don’t think that just because you own a well known franchise, that you can rest on it’s name. Dunkin’ Donuts are starting to pop up all over the place like Subway did.
You’re probably better off purchasing a doughnut maker at Bed Bath and Beyond also across the street and make fresh at home for less.