FedEx Office Print & Ship Center

Holy rip off batman! $ 16 for two passport pics??? This was my fault for not asking before actually taking the pics. Ugh, next time I stick to mom and pop shops in Queens. This should have been $ 8 tops. 3-​stars for the quick service and no wait time. 1-​star for tourist pricing

I’m not really sure why this store gets such poor reviews on Google. The woman who helped was incredibly nice and helpful throughout the entire process of getting my order completed. She even let me look behind the counter and at the computer screen just to speed up the process. I even asked if I could use the store’s computers to send an important email, and she was fine with it.

The people at this fedex are quite possibly the friendliest employees in the entire city!
The space is very limited so come with everything ready to go if at all possible.
Also, FED EX HAS FLAT RATE BOXES NOW!!! Anything under 50 pounds for a flat price based on box size. The rate is dependent on where it is going but the website will give you that info before hand. The «Extra large box» cost me $ 28 to send to the farthest zone and was only a 3 day transit! The same size box at ups in staples cost me $ 27 and was guaranteed in 4 days… but it’s been 14, the package hasn’t arrived at its destination and neither staples nor ups will take responsibility. So, skip UPS and go to this FedEx location!
In the time it took me to tape the box closed, another customer came in with a stack of papers to be bound and they had it finished and she payed before I could get 3 strips of tape on a box! So fast!

Don’t bother going here to get photos printed. They only have an over priced machine that does not print any custom sizes. Their knowledge was obsolete and their rudeness was unpleasant. Go to Office Depot or Staples. Their print was 5 $ at their competition you can get it for 1.20 $

My boyfriend decided to go ahead and buy the fig infused balsamic vinegar at one of the shop in New York, forgetting that that would require us to check our luggage. Instead w decided to skip and found this FedEx shop near the hotel. Standing in line to check luggage at Newark may have been easier…
First, there was mass confusion as to whether they can even send liquids. Second there was an admonition that not only did we have to bubble wrap it but that they had to do it for us. Third, the sweet girl who was helping us was a hot mess. She sat on the floor and began to methodically over wrap the products, stopping to help at least four other customers before finishing our package. We were kind of a hurry is it was our last day in the city and hoping to catch some of the Museum of Modern Art before we had to get to Newark.
This 30 minute detour was by far the longest time I’ve ever had to spend in a FedEx trying to get something shipped that should have been an easy as packaging it and slapping a label on it.

I’ve visited this location for print jerbs and package pickups (Sure, go ahead avoid me like I am some overly-​clingy ex, FedEx Home Delivery). The extended hours and weekend service is great.

My faith in Fedex was restored after a very bad experience at the Fedex Office Print Location at Bryan Park, at 40^th, near 60^th. Very courteous and customer friendly staff, on Saturday, at about 1:30 PM. Thanks!

After a major snafu with our office copier, we were in a major crunch to get thousands of copies done on a Friday night with an impending snow storm. We called over there having had amazing service for printing and mounting posters, and they told us to bring down what we had and they would do their best.
In our panic, they took a look at what we had an immediately put all hands on deck for our project (it was slow and snowy out so they had the man power). They told us they would do their best, and they did. The assistant manager, Peter and another employee, Vincent, were easy to talk to, realistic with expectation and stayed to make sure the job was complete in two hours. Their attitudes and demeanor allowed us to stay calm and even laugh in such a stressful moment.
All our copies were crisp and clean and they even packaged it nicely. It made going through all the copies and putting them together efficient and almost fun. We just called them again to print out more stuff because we now trust them completely.
I have had trouble with copy/​print centers in the past, but this team was amazing. As other customers came in, they were attentive to their needs as well. They keep the store running smooth and clean. I honestly couldn’t ask for a better team to handle our material and in such a short time. Kudos!

This FedEx/​Kinkos has the best customer service I’ve ever received from any Kinkos, ever. Vince was super attentive and helpful from the moment I walked in.
I also left my credit card in one of the machines and Brian found it, checked my ID and returned it to me. Above all, the employees at this location are super friendly, efficient and professional.
The other Kinkos have a lot to learn from this location.
Well oiled machine w/​top notch service.

This FedEx Office location rocks! Brian and Peter went above and beyond to make sure my job was fabulous and done on time. Thank you!

I don’t think I’ve ever walked straight out of an establishment to write a negative (or positive) Unilocal review, but here it is. I called to ask if they took passport photos. When the employee answered yes, I followed that up to find out when this service was available and what the turnaround time would be. All sounded well; he even quoted a price for me. The next day I walk in, ask to have passport photos taken (there is a GIANT, incredibly visible «Passport Photos» sign to the left of the cashiers), only to have the employee there tell me I have to go to another location. Seriously? Get bent.

I totally agree with the last reviewer… except that one of the guys was helpful to me. He was nice.
The guy who I think was Hispanic (perhaps a manager, not sure) started yelling at me about my copies. I just stood there and ignored his abuse.
The copiers are not in good shape and need to be repaired.

great service and very helpful I walked in off the street ask to have a banner printed and cut to size on vinyl got in and out in 30 mins done on the spot I have no idea what the bad reviews are about but this place was on board for me today and I will go back even gave me a refund on my card for the unused time on the PC straight forward direct service and that is pretty good on a Saturday at 7pm try to get a banner printed on the spot in Manhattan on a Saturday at 7pm and walk out in 30 Min’s for 40 bucks go on try it. its going above and beyond the extra mile that keeps this company in business and that example shine through tonight. FedEx in general has my business because of the charity work for AIDS they do so its nice to see that even in the smaller stores that spirit of good intentions and customer service is intact.

Ok-​I normally do not write reviews on Fedex? Or really stores like this in general, but I looked this up on my app and was almost afraid to walk in based on the prior reviews. I have to say, my experience was excellent, I used a computer, it worked, it printed, I copied something, that also worked, then I purchased something, and the person behind the counter was friendly and even said have a nice weekend, I mean I’m not sure why all the awful reviews? A pretty standard efficient kinkos visit was had…

There are several great takeaway lessons to learn here.
1) Don’t let an overarching brand fool you. Just because it says Fedex, that should not imply quality or good service. Locations can vary significantly in quality.
B) Considering how much I love and use Unilocal,I should have definitely checked it before sending my print job here.
iii) I should definitely have looked at what they gave me. Clearly the difference between asking for five copies and one copy is irrelevant.
D) Don’t fool yourself into thinking that just because Fedex offers a pretty comprehensive online print job submission service, that people at the location will respond to those. I had to call, cancel what I put through online, and do it again over the phone. Why? I have no idea.
5) At least when I ran back to ask where the hell the rest of my copies are, they happily popped them out in three seconds with no resistance.

Is there a way to give ZERO stars???
I wanted to print my wedding programs at Kinkos, because a friend told me that it worked really well for her. I’m not surprised at ALL that this store received 1 star overall.
I walked in and explained my situation — I wanted to do a simple trifold and one insert — both things are doublesided. The insert would need to be put in the middle. The girl I talked to said «11 cents for the printing, 2 cents for the folding, another 11 cents for the insert». I figured «24 cents»? SWEET. That’s $ 42 for what I need. I go get the paper from the convenient Staples down the street and come back.
This time I’m met by Carlton.
Carlton proceeds to take 30 minutes to: 1. Look at my paper 2. Help one of his store associates with a problem. 3. Take my file. 4. Take a phone call which is a personal call for one of his associates who is outside smoking. 5. Look at my file. 6. Help another customer find the color copiers 7. Say he needs to do up the order. 8. I say to him «I came in here based on the quoted price of 25 cents per program. If it’s a lot more expensive than that I could just do it myself. 9. He says «Oh I just need to look up the prices.» 10. More time goes by. I’m pretty sure he helped another person pick up a package. I ask him how much longer it will be because I’m starting to get feint (the weather changed in NY drastically and I hadn’t eaten). He says «2 more minutes.» and he pokes at the buttons for a while longer. and then says «That will be $ 182».
I stuff my papers back in my bag and say «That’s way more than the original quote. I’ll do it myself.»
On hindsight, why the hell didn’t he say «If you could fold the programs yourself, it would be X.» or «If you could do the stuffing yourself, it could be X.» SO NOT HELPFUL.
I consider myself to be a pretty patient, nice person, but I have zero tolerance for bad customer service and CANNOT NOT NOT recommend this Kinkos. I’d write their customer service line, but I wanted to write here first since people actually read this. Ugh. Good thing my wedding is in one week and I have time.

I’m going to a conference this weekend. It’s professional, but it’s not directly related to my job or company so I didn’t want to use business cards that reflect that. It was recommended to me that I go to «Kinko’s» to get personal-​professional cards that could be created in a few hours. After scouring their website it seemed to me that the fastest turn around is 3 business days. Not good enough, but I recalled at one point in my life seeing self-​service machines that do such things so I figured I’d just go to a location.
«Luckily» for me there’s a location right near my office. I went in after a massive lunch (ugh) and ended up getting the manager to help me, as all the other employees were doing something (maybe work, but it didn’t look like it). (There is not, sadly, a self-​service machine.) When I asked him about my options he just seemed exasperated. I get it, sir, I’ve worked in public service and it’s a bitch and a half… but I was talking to you calmly and asking for information.
He slips me a slip of paper and tells me about «Quick Cards» — they’re just black & white or two color templates that are blander than bland, but can be done on the cheap and relatively quickly (ready in two days or so). I’m told to fill out the form and he walks away. But I don’t have a writing utensil. I call to him at a normal level and ask for a pen, he rolls his eyes and reaches under the counter for one. So now I really want to patronize your business.
I fill out the form and he enters it in the system, asking me to come back later that afternoon to look at a proof before printing out a batch. I return to my desk and relate this to Adam R. who suggests he quickly design a card and that I take it somewhere else to get printed. (I take his advice and that’s another review.)
I end up going somewhere else for the work and return to cancel the order with FedEx. There is a different man at the counter who was much more helpful and kind, but the problem was also the product. I caught a glimpse of their mock up. Sure, it contained all the information I wanted, but wow that was a really boring card. If someone gave it to me, I wouldn’t remember them at all. Ugh. For about the same amount I’m getting a much better product that will stand out with infinitely better customer service. Sorry, FedEx Kinko’s, you blew it.