Flowers by Philip

Used to go to Anthony Ortiz lower on Park but Philip has a way better selection and bang for your buck. Staff is also knowledgable about flowers and nice. A go to for holidays.

Pretty flowers … That are expensive… Would be a good experience of the customer service was helpful and not obnoxious

I would have bought some flowers here, but no one spoke to me or even looked at me as I came in. I guess they are doing well enough to act like some kind of snotty Madison Avenue clothing store but they should know better, I won’t be back. Looks like I am not the only one with that kind of experience! A lot of people here agree you are rude. Enjoy your success while it lasts, you certainly aren’t winning accounts with your sparkling personalities. I will smile when I see your windows shuttered.

I can’t speak to the quality of the flowers which everyone else is complaining about, but I had a very positive experience here last winter which I felt obligated to share. It was the Saturday after Thanksgiving and I was looking for a Christmas tree. I walked by and started talking to the tree guy. He was a little off but not unfriendly. He kind of reminded me of Bill Murray’s character in Caddyshack — not all there but he knew his shit. We settled on a beautiful 9 ft Fraser fir and made arrangements for it to be delivered later that afternoon.
I was surprised when the same guy from the street showed up to my apartment with the tree. I was actually a little uncomfortable because I felt like he was sizing me up — figuring out how he’d fight me if he needed to — but again he did a great job. Tree looked great, very few needles to clean up, and no furniture scratched. I’ve been meaning to head back and check out the flowers, but haven’t had the occasion yet. Definitely a good spot for Xmas trees though

Walked into Flowers by Philip today after I saw all of the beautiful arrangements in the window. I was really surprised by the high quality of flowers they carry and the variety of arrangements. The staff I encountered while I navigated my way through the shop was super friendly and helpful — especially Juanita (super knowledgeable). I noticed the owner in the back playing with his 2 dogs. I think first impressions are lasting, and for me, I found him to be an old school New Yorker — a no nonsense kinda guy (which I appreciate since my parents are from NYC). In all honestly, I don’t need people to fawn all over me when I go into a store. I’d rather be left a lone to wander a bit, then I ask questions and see how I am treated. This staff is pretty darn cool and motivated — there were like 10 people running their tails off making gorgeous arrangements. I was thoroughly impressed and think there is some serious talent in this shop.

The unhappiest owner in the flower business you’ll ever encounter! Very rude, never says hello to customers and is just a grouch. The rest of staff are helpful. Go elsewhere the Annie’s deli across street has lovely flowers.

This florist sells dead flowers mixed in with some alive ones. They are poorly arranged. Their style is to bunch them all up, tape them together and add a lot of wrapping paper around them. They did make an effort to change the dead and dull flowers they originally provided will live ones after i complained but they just don’t have the skills to arrange them. I should have checked Unilocal first the reviews on here are accurate.

Used to love this place. Unimpressed by the rude customer service and shoddy flowers. A Valentine’s Day bouquet of one dozen roses should not come with 2 broken stems! For outrageous prices, they should do better all around. After many phone calls and misunderstandings, they replaced the flowers, which I greatly appreciated. But I shouldn’t have to beg them to deliver what was paid for.

I found the place extremely over priced and in the end, they tacked on even more charges than originally quoted. I didn’t like them when they were on Madison Ave and I like them even less when they moved to Lexington. The employees have no regard for customer satisfaction, customer servicing or resolving issues. They sell plants that seem to «choke» in their soil and die within three weeks. Although they look good in the store, I’d steer clear of this florist. Try another, or like the review before me said, buy at the corner grocery store!

I happen to live next door but was using another florist for my bridal bouquets. When that florist had to unexpectedly cancel two days before my wedding, I immediately called Flowers by Philip. They had no problem doing 6 bridal bouquets in just 2 days notice. I came over and selected my flowers from their gorgeous selection. The bouquets were of excellent quality. Highly recommend!

You’ll be better off at the corner grocery store;
Service is horrible, prices are extreme and the quality is NOT there.
They delivered flowers to me (which were a thank gift from a relative who really
stretched to send them to me). When my doorman told me I was not home
(as in not home for several weeks) the delivery person was nasty and said that’s what I have a doorman for. I retuned home to dead flowers (which were in my building manager’s office). I asked them to pick them up — «that won’t be necessary; we’ll send another one out…» They never did; no credit to the sender. NOTHING but attitude
when we called. I don’t care how much $ their Carnegie Hill clientele has, there are much better options.