Go Airlink NYC

Unilocal, you should have a no star option. This is warning to other people, read the Unilocal page first. I was flying into Laguardia for a work conference and was coming in around midnight. My company had asked for us not to take cabs if there was a less expensive choice, so I went with a shuttle service. I found Go-​Link, thought the price was reasonable as a ride by cab to Manhattan would be around $ 40 and they only charged $ 20 so I scheduled for a pick up through them. After looking over other’s reviews, I wished I never booked with them. As other reviewers stated, they say in their confirmation to you that they will wait for you at the time of your schedule arrival even if it’s delayed. I came in early, picked up my luggage fairly quickly and went to look for my shuttle. I couldn’t find any Go Link bus on the curbside so I went back in to a shuttle agent who was already on the phone with company because another customer couldn’t find the bus. Behold, we both didn’t miss our shuttle, it was still on it’s way. For the other customer, they said she would have to wait 45 minutes. For me, they said an hour. I said hell no to that, sucked it up, and paid $ 40 to take a taxi, which was the last thing I wanted to do.
GO-​LINK: DON’T TELL YOUR CUSTOMERS THAT YOU’LL BE THERE AND THEN AS THEY ARE WAITING, SAY YOU’LL BE THERE AN HOUR LATER! PLAN YOUR RESERVATIONS OUT.
My advice, find another shuttle service that will be on time or bite the bullet and take a taxi that will get you to where you want to be ON TIME.
I also asked for a refund but based on other people’s reviews, I might need to call and do some more digging to see if it was processed.

Trip from JFK airport to midtown hotel was great. Took about an hour, much of that stuck in midtown traffic. Return trip to airport was the same.
Watch out. Some shuttles deliver you to drop-​off points in midtown Manhattan and then you’re on your own. Go Airlink takes you to your hotel.
Ride from airport was fine, comfortable. Not so on ride back to JFK. Van was overbooked. Four people in rear seat. 11 passengers total where 10 would be a squeeze. To make things worse the luggage compartment was completely full. Driver jammed our bags in. Two other passengers rode with suitcases on lap. Totally unacceptable. Yet, I would consider using them again because it has its pluses. Extremely good if the number of passengers is right.

I booked a shuttle reservation for an airlink to my apartment since I was scheduled to land at 11:45pm and lga is a bit of a pain in terms of public transportation. Their website advertises even if my flight was delayed they would ensure that I was picked up. Fortunately my flight landed 15 minutes early so I figured I should be fine. Well apparently after i picked up my luggage (miraculously only 15 minutes there as well) and called the number, they told me the shuttle had departed 15 minutes before. Ok maybe they didn’t expect me. Well the next shuttle wouldn’t arrive for another 2 hours… They immediately said, we can cancel the reservation and issue you a refund. Seriously thats the first response? Not even an apology about the mix up. Fine i’ll take the refund and take a $ 40 cab I’ve got work in the morning and no time to deal with this. So they said we’ll have a manager follow up with you about this unfortunate mishap.
Fast forward two weeks and they still haven’t issued my refund and no word from a manager. So I call and get a run around about how «the refund is still in processing in our system». Seriously two full weeks later and it’s still in processing? After even more run around and another call they finally put me through to Robin Watson, a supposed manager in the quality department. She gets the refund issued and some more apologies about how it was a system error. Sure it was… If any of you need to contact airlinks supposed «quality control department» the number is 212 812 9000 extension 329.
Update
After speaking to a Jack Kuldip the logistics manager the shuttle that left me at the airport apparently left with one person on board. It was not a system error that left me at the airport just as I land, it was incompetent logistics. Seriously Unilocal can you allow us to leave 0 star reviews?

Horrible service. Was recommended to use this shuttle service by the Hampton Inn. I wish we had read the reviews before. It took them 45 minutes to show up for our pick up, only to be told that the driver was «stuck in traffic» and «picking up other passengers.» When he finally arrived, we were the only ones on the entire shuttle which could accommodate over 15 people. It also reeked of cigarette smoke. We then headed to the next spot
to pick up the rest of the passengers, which took another 20 minutes. The entire time we were debating if we should have taken a taxi or über…
I wish we had. On the way home the driver stopped to get himself food, while we waited in the car. We also booked this shuttle for our departing flight. We will be cancelling. Do yourself a favor and book a more reliable company.

I was actually pretty concerned about booking with them since the reviews were so negative. However I had a great experience with them.
If you are looking for a reasonable price for a trip to the airport — then this company delivers that.
The things I had hoped to see improvement are that (1) better pickup time. My flight was at 10am. The only choices I could pick for pickup were all around 6am. It only takes 40 mins maximum from my address to airport. Even with traffic, 6am was too early. The whole point of having a later flight was to not wake up so early. (2) better organization of pickup/​drop off. My return bus took a lot longer than anticipated mainly because the bus have people who are getting dropped off all over NYC. Since pretty much all of us brought our tickets online where we have to fill out where we are to be dropped off. It would made more sense if the company group people whose destinations are close together to one driver.
Overall, I like the shuttle and will take again for future trips.

I would rather be water boarded by Donald Trump than have to experience this type of unique torture of this ride share company again. After a long flight we had to wait 35 mins for our ride. They stuffed 12 people in a 9 person van, and I was forced to cuddle on the van with a guy who smelt like a dumpster. It took over two hours to get to the hotel after all the stops. Do yourself a favor. Ride a taxi out of the airport and take an über to your hotel. It’ll cost the same but save you the hassle.

Disorganized, messy service. This is the worst transportation service. don’t ever book this shuttle as you’re going to waste your time and money. Agents at EWR yell at people, unhelpful and grumpy. Management needs to provide training for its people. Van is late and caused us a lot of inconvenience. This business should be closed down!!! Will report this to consumer agency!!! Terrifying, horrible, nightmare experience. It took us total of 3 – 4 hours from waiting to our destination. I hope this business closed down as it doesn’t deserve to exist at all !!!

I soooo wish I had read the reviews before accepting Expedia’s suggestion to book this service. I called from the JFK Welcome Center as instructed, and spoke with someone who obviously doesn’t understand what information is provided to customers. Despite providing my reservation number and name, I was asked to have a Welcome Center representative call them. I challenged this (why go through all of that when you have the customer in the phone?), which was probably a mistake, because here I am 45 minute later still waiting. The company even claimed at one point that the shuttle was sitting outside the terminal. Impossible, if course because I was standing outside pacing. I wish I could give ZERO stars. I called back and now the story is that the driver is one terminal away and to give it 5 more minute. It’s been 10…

Yikes, horrible and disorganized. I booked in hopes of the shuttle arriving on time as stated in my confirmation. Well after an hour of waiting and getting yanked around (Driver needs 15 more minutes, there’s traffic, etc) I cancelled. You’d think a transportation company would have their logistics figured out lol. Didn’t come to spend my trip in the airport. Recommendation: don’t bother with this company… just pay more to have a reliable ride.

I’ve taken Go Airlink to JFK three times now (over the course of three years), and on every occasion they were early or on time. If you’re looking for something cost-​effective, this is one of the best options I’ve found.

Waited over an hour, they kept saying 10 more min, was told save money by paying on line ended up paying two dollars more than at the shuttle center, they were discouraging other customers from paying with credit credit card telling them it will delay the shuttle. Good value but a lot of hassle.

Let’s be honest, the value of the ride is good. But I find the customer service suffers when both to Manhattan and back to Newark my drivers stopped to fill up at the gas station. Shouldn’t that be done prior to having the customers on board?!
Give yourself at least 3 hours to be sAfe if coming from Newark

You can’t beat the price. I’ve taken this shuttle twice now.
The first time, I was coming from Newark airport to the upper east side (1^st and 92^nd). I had a reservation and was early, but the red vested transportation lady at Newark airport decided to make me another one. I had to wait another hour for my new reservation. The driver made up for it. Super upbeat and personable.
The second time, from 1^st and 92^nd to Laguardia airport. This driver was 15 minutes early, which I loved.
Overall, this shuttle is the way to go, if you’re not in a rush and want to save money. $ 21+ (includes tip, but I gave a little bit more to the drivers)
I researched other car services and they all started around $ 70 and up.

Our shuttle picked us up early. The driver was courteous and helpful. We booked through
and got a good rate.

I am posting this because I was driving in raining snowy Conditions and this Van Flew By driving so recklessly and so fast cutting people off he nearly smashed into my car as well as a few others.
THIS DRIVER DOES NOT BELONG BEHIND A WHEEL!
His windows were totally Black so you could not see him. I think that is so Illegal!
This Happened Friday January 22, 2016 at 7pm.
I hope the owners have the smarts to look who this Horrible employee is and fire him.
It’s a matter of time before there is an accident that will change people’s live forever!
Then this company will close because of Law Suites.
*DONT USE THIS COMPANY! Obviously they don’t Care about Passengers or Civilians!

I couldn’t recommend this shuttle any less. They took 4 hours from the time I landed at JFK to get me to my hotel on the lower east side and the driver drove like a maniac half of the time. The waiting area for the shuttle is disorganized and there isn’t enough seats to accommodate everyone. On the way back they wanted to pick me up 5 hours before my domestic flight because the van seats 11 people and they might have to stop at like 7 hotels along the way. I refused and ended up paying $ 65 for a private car which was excellent and left 2 hours before my flight to make it right on time for me to check in. I booked via Expedia and will be asking for a refund. Don’t do this unless you want to spend half a day in a shuttle getting a tour of the city.

I was worried when I read the reviews, but my van was inexpensive and pickup right on time (to the minute). At the next stop one couple was late, the driver waited 10 minutes past their pickup, and then left for the third location — I’m sure those travelers will write a terrible review, but I appreciated that he kept to his schedule, I had a flight to catch! Once the van was full we were on the expressway and off to JFK. The driver was also polite, answered questions when asked, and didn’t terrify me on the road. Sure, I had low expectations, so it wasn’t hard to meet them, but I was at the airport when I wanted to be.
Only bummer was that since I was first to be picked up, I had to sit in the van for an hour as we rambled around midtown to several other hotels. This isn’t luxury travel and the seats are not cushy, it’s not very comfortable. It IS adequate. It got me there on time.
Next time I need a ride to the airport from Manhattan on a weekend or non peak weekday hour, I might use them again. I’d be unlikely to use them during rush hours, instead I’d cab to Penn and take the LIRR. I wouldn’t risk any shuttle during times of peak traffic if I was on a schedule.

DONT DO IT! Worst experience ever! I’m on the shuttle right now probably gonna miss our flight at this rate. Made reservations for pick up at the airport for no reason, still had to wait 45 mins to catch a shuttle. They were so unorganized good luck trying to find the booth and to get another ticket to catch your shuttle. After that fiasco we still took 2 hours to the hotel with 5 drop offs before our hotel. Our Way to airport just as bad. We’ve been in the van for an hour now and we barely just made our last pick up and finally starting our way to the airport. Zero stars for sure but had to give 1 by default. What a nightmare! Should’ve took a taxi. Lesson learned for next time.

Terrible! Takes forever! I mean come on. Ny traffic and all. They promised me an hour from JFK airport to where I was staying. At the hour mark there were still 3 people to drop off! I am sooo pissed. I missed my appointment. Also suler bumpy! His dash said low tire pressure so that could have something to do with it. Will never take them again and do not recommend to anyone else.

I wish I could give this company 0 stars it’s my worst experience going back from the airport and I fly a lot.
I booked a shared van for 11:30 pm from Newark as my flight landed at 11:00 pm I called them when I got my luggage and was ready to go around 11:25, the person on the line told me wait around 20 minutes and the driver will come inside and will pick you up from the welcome center, after 30 minutes I called and said that it’s midnight and I really want to go home already why no one is coming? They told me that they don’t have anyone so the next ride would be in 45 minutes! I was so mad I told them to refund my money and I got on the bus back home.
It’s been 10 days and I don’t see any refund posted on my account so I call them and they go «oh this claim is under review once we’ll approve it it would take 14 business days for you to see it on your account» again so mad I asked to speak to a manager they said ok I’ll transfer you to our quality control and they just put me on hold for 30 minutes.
Garbage company very unorganized please do your self a favor don’t use them!

Terrible! Just completely horrible do not use this service. They were 30 mins late made us walk blocks to get to the van and packed us into it like canned fish. DO NOT USE THEM!

DO NOT USE THIS COMPANY!!! It makes me Angry that I have to give them even one star. This shuttle company is the worst! They were hours late to pick me up. Nothing went as planned it is a disorganized mess. Can’t believe I didn’t check the reviews before booking! Shame on me.
I arrived at 1020am and they were so freaking late I missed my 2pm matinée show. Awful just awful! The subway is a much less expensive and more efficient option. Do not use this shuttle service.

If I could give this company zero stars I would. Shame on me for booking with them without checking their reviews.
1^st issue: The shuttle arrived almost 45 minutes late.
I called their customer service line about 10 minutes after the scheduled pick up time. They said «he was three blocks away.» I called again 30 minutes after the scheduled pick up time after which I was told he was «on the block». I asked them to stay on the phone with me until I found him. I didn’t. Because he wasn’t there. They then called him again and said «he was in the area». Just lie after lie. Then I get a call from my very inarticulate driver that can’t seem to find a very easily visible residential street. I then proceed to walk in the middle of traffic until he finds me (but not before hanging up on me first).
2^nd issue: The confirmation email that the company sends you after booking says that the PRINTED out confirmation receipt is REQUIRED to board the vehicle. I had gone out of my way to a public library to print this document out thinking that they were going to follow their protocol. My driver NEVER asked for it. Or my name. Thanks for wasting my time.
3^rd issue: My driver was less familiar with the JFK airport than I was. Delta has two terminals. One for a select amount of cities and then the other for the remaining destinations. The rest of the party in the shuttle was supposed to get off at the first Delta terminal and I was supposed to get off at the second. My driver REFUSED to listen to me and told me that I could figure it out and proceeded to kick me out of his bus at the wrong Delta terminal. I then had to walk, carry my luggage (with a shoulder injury) to terminal 2 because of his ignorance, lack of professionalism and customer service.
This company is a joke and I will be expecting a FULL refund. Shame on this company. I hope that we as unsatisfied and mistreated customers can shut them down before anyone else is severely inconvenienced with their BS.

Ooooooooo stars I don’t even want to give them one! We waited for an hour and a half after calling twice and being told both times it was going to be 20 mins.
An hour and a half. A cab is $ 57 for 2, 2 tickets here is $ 42.
Do yourself a favor take the cab

NO STARS! If Unilocal would let me. Terrible service. After being told it would 20 minutes, we checked and we’re told we were already on the shuttle. Called three times, again got the runaround. Now another promise of 15 minutes have come and gone… still no shuttle. Been waiting now for over an hour!!!
Never again.

My first time using this service. I needed a ride from EWR to Manhattan address. I was told my ride would pick me up in 30 minutes from when I checked in. The «ShareBus» came 1 ½ hours later.
On my return to EWR I was told 7:30 am pick up. So I got ready 15 minutes earlier, just in case and the «ShareBus» had called me twice 7:00 am and 7:11 am (while in shower). When I returned the call at 7:15 am the Driver informed me he was outside waiting. When I said «Oh you were scheduled for 7:30 pickup» he said he was early. He was rude and to top it off he dropped me off at the wrong United terminal (international) when I was domestic. I had to take a shuttle to my terminal.
If you don’t like your job driver, then get another one!

I’ve used this service many times before but for whatever reason, the last year and a half services with this company have been horrible. Pick up to go to the airport typically isn’t a big issue although they have been late by 15 minutes at times; I’m not upset about that part. It’s the pick up from the airport is where I get angry. Not just on one occasion but on multiple occasions I have been stranded at the airport for well over an hour, waiting for the van. Last night was no exception. I’m given a wait time of 50 minutes but then they take half an hour longer, citing traffic as the issue. If you know there’s congestion on the roads, don’t tell me 50 minutes then keep telling me 10 minutes when you know you’re going to be stuck; that points to poor handling of assets and poor time management.
The last time I was stranded at Laguardia, I was stuck for over two hours due to delays, traffic, and finally driver incompetence. That doesn’t make me feel safe to know the driver went to the wrong airport or to the wrong terminal. I wound up cancelling my service and getting a car service. They were there in 10 minutes. How is it that they have no issue with traffic yet this service seems to have it? Is there some magical reason why this service gets hung up in traffic more so than other car services? All car services use the same roads. If it’s lack of man power, hire more people.
There’s a reason we have google maps and I can tell from certainty that there’s very little to no traffic based on it; I’m usually leaving the airport around 9 pm so no, there’s not going to be any traffic. Then as we pass over the whitestone bridge, there’s not even a traffic jam to get to the bridge. Did traffic miraculously disappear? As a frequent traveler, this is unacceptable and I hate being lied to and/​or misled.
I can honestly say, I’m never using this service again; it’s not worth the wait time for the cost. I often wind up feeling more stressed out and frustrated than I should be. As much as I’d like to save money, the cost savings doesn’t outweigh the level of frustration.

Crazy, yelling, loud music — this is New York! The driver was really nice to me, and all the passengers in his van, but to all the other drivers out there — honking excessively, yelling and calling them names, and on the phone, listening to his Jamaican accent arguing about some insurance issue he had.
The cost of GoLink from JFK to Manhattan was $ 21 + tip, about ¹⁄₃ the cost of a taxi or Über. Thus, a bonus star for their rating, it’s a cheap option.

Not worth the wait — and rude besides!
Booked a ticket at 2:06pm and the estimated departure time was 2:31pm. It’s now 3:00pm and we’ve been told it will be another 15 minutes.
The airport help staff made us wait to «follow us» to the counter and then left me when I had to go to the bathroom. (Which is why we wanted to make our own way to the pick-​up place in the first place.) Then I went to the pick-​up place and followed a driver in, and the man at the ticket counter immediately yelled at me for going out to the driver. «You’re supposed to stay in here and wait.» I told him that I wasn’t the person the driver was complaining about (it was someone else) and I didn’t appreciate getting yelled at. Incredibly rude. Another passenger commiserated with me and said «I’m from here, but that was rude.»
I didn’t come to New York to get yelled at by a rude person from Airlink, and then have to wait over a half hour longer than the 25 minutes promised.
Appalling service that preys on tourists.
UPDATE: At 3:06pm we went to the counter and asked for an update. They didn’t even have a driver designated yet and said it would be another 15 minutes. It’s now 3:10pm and we’re enroute on the NY Airporter transit. It’s cheaper, has free wifi and I’ve left the airport.

Worst service ever! The driver was incredibly rude and even yelled at one of the passengers who was rightfully concerned about making their flight on time. They are going to be missing their flight now because we drove all the way across town to pickup one more passenger. I would think that the $ 25 they got for that passenger to pick up an hour away from all of the other ones wasn’t worth making your clients miss their flights. The driver is so rude. He should not be in customer service role as there is never any excuse to yell at your customers.

Took the GoLink from Grand Central (41^st and Park) to Newark Airport. Left at 4:30 am (driver was early) and arrived at the airport around 5:15.
My expectations were to get from point A to point B on time, and those expectations were met. The driver was courteous, van was clean, etc etc. I was nervous about it based on some of these reviews, but I’d definitely use GoLink again.

Although I appreciate the reply, what I was told by the hotel who hired the service is that the driver skipped my stop altogether due to traffic — and in that case, sending another car (as implied by the hotel staff) was the least the company could do. I ordered transportation to the airport through the hotel, who therefore chose your company, and they were the ones in charge of telling me when the vehicle had arrived. With that being said, I assume the hotel has hired the company on multiple occasions, and «the customer wasn’t outside» seems like an excuse when I was told the customer is never supposed to stand waiting, in this case, and always called upon by hotel staff.
Then again, I will never know who is telling the truth — the company or the hotel. In addition, the shuttle was scheduled for pick up at 5:05pm — which means at least a 30 min delay regardless. In any case, I appreciate the attention and prompt reply. A refund isn’t necessary — thank you.

Horrible service. Showed up 30 minutes late (thank goodness we told them to pick us up earlier than needed); and we called the night before to confirm, and then called earlier the day of to confirm once more that they were still coming to pick us up. So we wait 30 – 45 minutes after the time they were supposed to be there and the driver immediately starts giving us a hard time. He’s asking us for the ticket vouchers (which we did not receive), and all we had was a confirmation number from Expedia. Wr had pirchased round trip tickets prior to our trip, and we were trying to get to the airport to gonnack home but didnt have actual tickets because they took them the first time we took the shuttle. So anyway long story short this guy gave us a hard time and we gave him our confirmation number but he kept telling us we need to have a ticket, and then we pulled up our Expedia account online and had to show him that we purchased it altogether. It was ridiculous and annoying that he hassled us when we had already called twice before to confirm and make sure we were good to go.
Then the guy was super rude. After we worked out the «confusion» on his part, he started grabbing our luggage and throwing it in the back and had all kinds of attitude about it. Maybe he was just having a bad day? I’m not sure but it was all around a horrible experience. Don’t use this shuttle service!!!

NO GO– DANGEROUS Air-​link Shuttle!
— Go Yellow Cab instead (NYC law dictates a set fee of about $ 52 from ANYWHERE in Manhattan to or from JFK).
Driver’s side WINDSHIELD WIPER was GONE! Only a non-​functioning stub remained in almost continuous RUSH-​HOUR rain. My wiper was functioning & I was amazed that he managed NOT to kill us. I had a front seat, first hand, experience of this ridiculousness.
MISSING A FUNCTIONING DRIVER’S SIDE WIPER (especially in the rainy, after-​dark, rush hour, NYC traffic has to be UNETHICAL, IMMORAL, ILLEGAL, Etc!!!
NOT only did I risk my life to save some bucks (I did not know about the Yellow Cab option for about $ 52 rather than $ 23, until a nice lawyer told me on the plane ride back to CA), but they almost made me miss my $ 1,400 Non-​refundable Jetblue MINT First Class fight (with only 10 minutes to spare!).
I did have some travel insurance, but who knows if this would apply?
Next time, I have to get a huge life insurance policy if I go anywhere near NYC!
This was at the very end of the $hitty THANKSGIVING WEEKEND of 2014…
Other wonderful tidbits:
1– The check oil & other warning lights kept flashing (indicating poor maintenance of the fleet).
2– They were beyond LATE, I even had to call their main number… they said that they understood if I used an alternate means of transport, but did NOT offer a refund!
And with the rush hour traffic, all the way to JFK, it may have not made a difference.
3– A huge additional delay by picking up someone way uptown, from a private apt… after a delay of 45 minutes, plus another delay of about 30 minutes.
4-​Rude abrupt driver, who took amazing Liberties with our safety. He seemed to be the typical NYer, that you can easily despise.
Only good points:
1– They made me SO GLAD I FLED THE $HIT-​HOLE of NYC when I was 32 years of age.
2– The idiot clueless English tourists who came for shopping, really made it clear that NYC was only a city that tourists & some natives can like or love.
3– Makes my pleasant 20 minute commute in SLO look bucolic.
4– Made even the crappy dirty NYC Subway & rude NYC Bus service look good!
5– WE LIVED through it!
My personal conclusions:
1-​ONLY consider going back to NYC to visit, if you have a close relative who may be very ill, dying, or dead.
2– NEAR move back, unless you are homeless.
3– My NYC raised childhood theory that MOST people in NYC are either INSANE, RUDE, WIERD, DYSFUNCTIONAL, etc… held up, with yet another dreaded visit. The last was about 8 years ago.
4– After living both in Hawaii & California, I totally abhor NYC!
5– I was clueless, semi-​brainwashed, & «trapped» in NYC as a youth. I was also deluded with ideas of success.
6– I pity my poor surviving relatives & long lost friends…& those who had died in this cesspool of a city…
& so on…
& OH…
Thanks for not maiming me!
Again…take a Yellow Cab… or even the subway… ugh!!!

Leider haben wir keine guten erfahrungen mit Airlink gemacht. Zum einen wurde eine stornierte Buchung trotzdem von unserer Kreditkarte abgebucht. Zum anderen kam der daraufhin (zu einem anderen Hotel) gebuchte Shuttle gar nicht erst und wir mussten ein teures Taxi nach Manhatten nehmen. Und natürlich wurde auch diese Fahrt, obwohl sie gar nicht stattgefunden hat abgebucht.
Leider hat auch nach mehreren Mails niemand bei Airlink reagiert.
Ziemliche Abzocke!

Wir waren zu zweit unterwegs und fanden den gebotenen Service eine ziemliche Frechheit — sowohl auf der Hin– wie auf der Rückfahrt. Die Worte please und thank you hatten die Fahrer in ihren Englisch-​Kursen wohl noch nicht gelernt.
Besonders die Rückfahrt glich einem Viehtransport anfangs sogar ohne Klima-​Anlage, und mit zunehmender Gäste-​Zahl dann auch mit ungesichertem Gepäck, das bis unter die Decke, deutlich über die Höhe der Rückenlehne gestapelt war, das bei einer Vollbremsung die Insassen der letzten Reihe getroffen hätte. Dafür hatten wir auf der Hinfahrt auf der Rückbank nur einen Gurt. Bei der Fahrweise der Fahrer wünscht man sich allerdings etwas mehr Sicherheit
Schon ironisch wirkte der Aufkleber Tips are greatly appreciated for exceptional Service.
Zum einen reden die Fahrer nicht wirklich viel, was am Anfang auch nicht gerade eine Vertrauensbasis schafft (er schnappte sich unseren Online-​Voucher und ging einfach mal los, wie sich dann zeigte, in Richtung Wagen).
Irgendwie stelle ich mir den Anfang und das Ende eines Urlaubs anders vor als diese beiden Fahrten mit Airlink! Das nächste Mal werden wir uns eine andere Möglichkeit suchen, wohl mit einem Taxi fahren. Immerhin sind $ 34, — für eine Fahrt auch nicht soooo wenig Geld, dass man so behandelt werden möchte und sich auf der Fahrt nicht sicher fühlt.

Ich kann mich da nur meinem Vorredner anschliessen, es kommt wirklich vor das man 2 Stunden durch die New Yorker Stadtteile gondelt. Anderseits ist es halt das Konzept dieses Dienstes, womit er die relativ günstigen Preise generiert — halt durch die Masse an Leuten pro Fahrt. Wenn man sich aber damit angefunden hat, dann ist es akzeptabel und vollkommen in Ordnung. Sobald man aber zu zweit oder sogar zu dritt unterwegs ist, dann rechnet sich schon das Taxi bzw. eine Privatfahrt mit einem der vielen Anbieter.

Günstige Möglichkeit, mit viel Gepäck von den New Yorker Flughäfen in die Stadt un zurück zu kommen. Normalerweise recht zuverlässig, sollte sich der Flug allerdings sehr verspäten (man also mit Air France fliegt) kann es passieren, dass kein Wagen mehr da ist und es bis zu 2 Stunden dauert, bis ein neuer käme (wir nehmen dann idR ein Taxi.)
Man kann auch bei beliebigen Adressen abgeholt werden, allerdings ist die Routenplanung der Firma eher mittelmässig und wenn man als erster abgeholt wird, kann man schon mal 2 Stunden lang durch New York fahren. Aber das soll ja auch recht hübsch sein :)