Greenwich Jewelers

My now-​husband and I checked out a few different jewelry stores and ended up loving Greenwich Jewelers. They create a warm and inviting experience from the get-​go when they offer you champagne/​water/​anything when you walk in. It is not pretentious in the least, staff are down to earth. We worked with Amanda who was absolutely fabulous. She was friendly, patient, and incredibly knowledgable. I didn’t really know what I wanted and she had great intuition and helped us find the perfect ring. I didn’t know what I wanted but I knew I wanted something more unique and they had a wide selection of beautiful, delicate and different rings. My fiancé went back and worked with her to make some changes to the ring and discuss pricing which he said was a great experience. We came back to them for our wedding bands and both found exactly what we wanted. Amanda was very easy to communicate with, did not pressure us in the least, and made the whole process easy. Another plus, they include comprehensive information about insurance and include an appraisal.
I can’t say enough great things about this place!

After being fed up with the worst costumer services ever at Tiffany, we returned my husband’s wedding band and came to Greenwich jewelers hopping that we will find ‘the one’
They were busy when we walked in, BUT we didn’t have a second thinking that they were too busy to help us. Lauren was there greeting us even though she was helping another couple.
We waited for about five minutes until Lauren came to help us, and waiting I meant looking around admiring their gorgeous jewelry. Lauren came and asked us if we are looking for a wedding band because she noticed that we were looking at them when she was helping others. We had no clue about how to purchase a wedding band (we didn’t even know our finger sizes) and she was so patient to educate us. I loved it that she sense our taste and preference and showed us all the ones that we might like. She was also so open minded that I felt comfortable with telling her my opinion. We were very indecisive but we never felt rushed. There’s not a second I felt pushed or judged even when I told her that we have a tight budget. She was so smiley and full of happy vibe that it was so lovely to talk to her. I think we’ve found our favorite jeweler :) We will for sure recommend Greenwich jewelers to our family and friends!

This place is amazing — really. My fiancé bought my ring here (he worked with Lee), and they were really involved in the process and super helpful. After he popped the question, they had us back for a champagne toast, to check on how my ring was sized, and to offer tips on cleaning (which you can have done there anytime, btw) and maintenance. They walked me through everything I would need to know, what to expect when we order wedding bands, etc.
Stellar customer service and an awesome experience. I would recommend this place to anyone!

I recently bought an engagement ring for my fiancée (she said yes!!!) from this store. I worked with Lauren Naber, who was professional, available, and informative the entire time. There was absolutely no pressure, and it was clear to me that she wanted us to find the perfect fit. I came in 2 times w my fiancée to look at designs, and once to purchase. Lauren followed up with me frequently and sent suggestions of other rings. The ring showed up right on schedule, and we love it! Would recommend this store to anyone contemplating this stressful purchase — she made it fun! The store is fantastic. Would give 6 stars if I could!

I cannot recommend this place enough, especially for the couple who is choosing an engagement ring together. My fiancé and I went ring «browsing» a few months before he proposed and we were treated SO well, offered champagne and other drinks as we were trying on rings, made to feel so at home — it felt really celebratory and fun. They have a fantastic selection of unique and classic rings. Lauren helped us find a beautiful Single Stone ring that is just gorgeous, but I had expressed that I wanted a rose gold band and a few slight alterations. But, over the coming months before we got engaged, I was nervous that my vision wouldn’t translate. Boy was I wrong! When my fiancé proposed a few months later, I was completely overcome (by love, of course) and the STUNNING ring he placed on my finger. It is everything I could ever dream I wanted and more. Lauren and Greenwich Jewelers totally went above and beyond, and I am seriously in awe.
Not only that, but right after we got engaged we got a note from Lauren congratulating us and inviting us to stop by to celebrate with them! Safe to say we will definitely be buying our wedding bands here, and I will be recommending this place to every pre-​engaged couple I know.
This spot is the perfect combination of upscale and classic, as well as warm and special-​feeling. We didn’t want the diamond district, but we also didn’t want somewhere cold and institutional. This place is perfect. Happy ring shopping!

Yet again a wonderful experience with Greenwich Jewelers! This is the fourth family ring I am bringing them to resize. And this time again, Roman did a fantastic job. He also repaired the shank and gave it a good clean and polish. A 200 year old ring revived! I am so happy with the work and the customer service. Everybody I dealt with was wonderful. Thank you.

Mary at Greenwich Jewelers was a joy to work with while we were shopping for an engagement ring. She really understood what we were looking for. She made the decision process stress-​free while guiding us through what was a very difficult decision considering how many beautiful rings they had to offer. We really liked dealing with a smaller shop that works with artisans. We asked that the ring be made with a slightly different stone and the designer came back with a perfect ring. We will certainly go back there for our wedding bands.

Greenwich Jewelers carried a specific ring that my girlfriend really wanted. Being that I have never bought an engagement ring and knew nothing about the process I was quite apprehensive about buying one sight unseen. That feeling didn’t last though– Lee made the whole process very comfortable. She sent me additional pictures of the ring, even met with a friend I sent to check it out. She was really great helping to pick out the stone. She advised where I could save and where I should put my money given the type of ring and setting we had. She offered up a few selections at different price points, talked about the pros and cons of each without trying to push me into anything. We wanted a small change to the band and her and the artist were happy to to do it. Like I said, i’ve only done it once (and hopefully never will again!) so I can’t compare it with other places but had I known it would have been this relaxed and easy I wouldn’t have dragged my feet so long on it!

A friend recommended Greenwich to my husband when he was shopping for my engagement ring, and Mary helped him pick out the most gorgeous ring. (Everyone always compliments me on it!) Unfortunately it was a ring size too large since he wanted it to be a complete surprise, but it was no problem for Greenwich to resize it and quickly return it to me. They celebrated our engagement with a glass of champagne, which was an unexpected but lovely touch. They also offered coffee and water each time we came in, which again, not expected, but always appreciated.
We returned to them for our wedding bands, and the process from beginning to end was informative and enjoyable. Mary spent a good hour and a half showing us a wide selection of rings, and worked with our budget and tastes. We never felt any hard-​sale pressure to buy. We did give Mary a bit of a challenge since we had made a last-​minute decision to get married sooner than our official wedding date, which meant we needed the rings in about six weeks. She showed us styles that could be ready in time, but it turned out the ring I liked the most couldn’t be. I chose it anyway, and lo and behold Mary surprised me with it when I went with my husband to pick up his ring! Needless to say that was the perfect wedding gift, and it reflected a level of service that goes above and beyond.
I should also mention that engagement rings qualify for a free annual tune-​up (they check and fix any minor damage), as well as a free, quick steam clean, which makes your ring look brand new again.
Anyway, I would recommend Greenwich to everyone, not just those in the market for engagement/​wedding rings, since it’s such a personable, non-​intimidating environment with a well-​curated selection. We’ll be back!

Greenwich Jewelers helped us with all of our engagement ring and wedding band ring needs.
They’ve been a delight to work with throughout the entire engagement process. It’s been so nice to establish a relationship with the women at the shop. There is a real sense of family and friendship — it feels like they care not only about their jewelry, but the people who are going to wear it.
I found Greenwich Jewelers online when I was looking for a place to get an engagement ring. I wanted to use my own diamond and place it on a ring. I had a design in mind. After a phone call to setup an appointment, I came into the store and met with Mary.
From the moment I walked into the shop I felt like I was in good hands. Mary was very helpful and had good ideas and walked me through the entire process. She incorporated my ideas and found a ring from one of their ring designers that was close to my desired design.
The finished ring was beautiful and stunning and was ready before the day I needed it for the proposal.
I was excited to bring my fiancé into the shop to meet Mary and start working on our wedding band design and selection, and to show off the ring on her finger. It felt like visiting family.
To any guys reading this review who are nervous about finding /​buying a ring, go to Greenwich Jewelers. They’ll take great care of you!

This place is absolutely amazing and the staff is the absolute best! I go here once a year to have my wedding ring cleaned and they take good care of your jewelry! I definitely recommend Greenwich Jewelers to everyone!

Extremely professional, friendly and not salesy. Love this place. Reset my engagement ring and got our wedding bands here. Amanda is awesome and lovely!

My fiancé and I had been having a hard time finding a band that went with the ring he designed for me, and were a little discouraged– we went to five other jewelry stores before finally walking into Greenwich Jewelers. Right away, Lee sat us down and made us feel very special. She understood immediately what we were looking for, and showed us a gorgeous selection of unique wedding bands. We couldn’t be happier or more grateful for the way we were treated, and the impeccable service we received! Lee was patient and full of positive energy, and helped both of us find the perfect wedding bands. Thank you, Lee!
Cannot recommend this establishment enough!

My fiancé and I decided to consider Greenwich Jewelers based on all of the great Unilocal reviews and now, having been through the process of selecting the engagement ring and our wedding bands, it’s obvious its rating is well deserved. We checked out a few other places that either made us feel commoditized or like we were buying a used car. When we met with Mary at Greenwich, however, I felt like we made a connection right away and that she genuinely wanted to work with us to figure out what we wanted– and she hit the cover off the ball because everything is perfect.
Also, the customer care does not stop at the point of purchase. They offer annual cleaning and servicing and just had so many helpful tips and recommendations.
We could not be happier with the service that we received or the rings themselves. I would definitely recommend to friends, family, or anyone thinking about getting hitched.

I chose to come here in order to repair a watch that I had for about four years because when I read the reviews they were really good. The women that I met who works there are very nice and they always offer water or tea. The staff is extremely professional and when you sendin jewelry to be repaired they always make sure to take a picture of it before it’s repaired which gives me a lot of comfort and confidence in the quality of their craft. The prices vary depending on what you get but so far nothing that I’ve had done for my jewelry is overpriced and the job is always well done.

My long, 2 year engagement is almost over with 2 months to go, and Lauren and the Greenwich Jewelers team have been so helpful from day 1. Or really, a couple months before he proposed, if you want to get technical.
Anyway, as I said in my previous review, Paul and I went back to Greenwich Jewelers for our wedding bands even after we moved to Boston because we didn’t want to work with any other jeweler. This weekend we drove down to New York for his birthday and our rings were ready! Our wedding bands came out PERFECT.
Paul and I picked out sentimental phrases to engrave inside our rings. I was a little disappointed to hear that my ring had to be hand engraved, I think due to the shape of it, which was out of my budget. I was ready to forego the engraving of my ring but Lauren went the extra mile, once again, and was able to get my ring engraved free of charge.
We plan to move back to NYC in the near future and will continue to be loyal Greenwich Jewelers customers. (Happy wife, happy life, am I right?) ;)
Thanks again to Lauren for your amazing service.

I am so happy with the quality and service of this place. My fiancé worked with Robin back in 2013 to buy my engagement ring and we continued to work with her to find our wedding bands. She is patient and knowledgeable and incredibly sweet without making you feel pressured into a sale. They definitely run the gambit in regards to price and accommodate a wide range of financial capabilities. I’ve watched their representatives treat every customer with courtesy and respect, which isn’t always the case in jewelry stores.
One of my favorite perks of GJ is that they give you free cleanings and tune ups for life. They replaced a lost side stone on my engagement ring and always have offered to polish it when we come in. Cannot say enough good things about this well stocked little gem of a store. I would definitely keep this place in mind in the future for purchases.

I’m in the beginning stages of looking for wedding bands for my upcoming wedding in Sept. I’ve been to 2 vintage shops before but decided to go here as they have great designers with similar vintage styles. Yvan was my consultant and he was amazing!!! Quite honestly, every person there was very friendly and was offered water while I waited for him to finish with another customer.
This store has such a great selection of wedding bands that they make it hard for you to choose. I was there for about an hour and a half and Yvan never made me feel rushed. I haven’t yet decided on a band and plan to do additional research but given the service, variety of styles and quality of the jewelry, I will definitely be back. The price point does vary but tend to be on the higher end.
I certainly plan and already have started recommending them to my friends and family. Thanks Yvan and team!

My boyfriend told me that for my 30^th birthday that we should go ring shopping before my party later that night. So it turned out my mother had been saving a diamond from my Grandmother to put into a setting as an engagement ring for quite some time. So the week before I called to make an appointment, my mother had wanted the owner, but we made an appointment with Lauren who was available that day instead.
When we came in to the store, the space a small but choked full of amazing jewelry. Lauren was extremely gracious, kind, and knowledgeable about my grandmother’s diamond, the setting it was currently in, and the settings that we were looking at.
As I began trying on styles, she held out constant encouragement about my opinions, while still valuing the opinions of everyone else in the party.
She was generous with the champagne, cider, and chocolate to make the experience everything we could have imagined and more!
Finally, I picked out the perfect setting, we also purchased an appraisal for insurance purposes.
Finally, on our vacation last week to Mexico, my boyfriend popped the question and I was able to see the ring with my grandmothers stone. it is stunning and everything I could have ever wanted!
If you are curious to see our engagement you can watch it here!
We are looking forward to returning to pick out our wedding bands in the next few years!
Go visit Lauren to find unique and well priced quality jewelry in the city and have an unforgettable experience that will last you a lifetime!

I had visited many jewelers in the city (diamond district, 5^th ave, downtown, uptown) and had no luck with what I wanted for my budget. Then I was referred to Greenwich Jewelers by a pal and I am so glad I went there and met Lauren. She’s a professional who knows her diamond rings in and out. She spent many countless hours with me both on the phone and in person trying to help me put together and design my fiancé’s ring. I finally decided on a «show stopper». a beautiful cushion cut diamond floating on a platinum setting with a pave halo.
My fiancé has gotten nothing but compliments from the minute she said YES. We went back after I proposed to have the ring sized and Lauren was very sweet to my fiancé. Every time we are there we get offered champagne, wine, scotch, beer. and of course, I’ve had one of each throuhgout my 10 visits already to Greenwich Jewelers. Lauren has even called to say hi and find out how we’re doing and how the wedding planning is coming along. Aside from the amazing Lauren, everyone at the store is extremely pleasant and personable. I always get a good laugh when I’m there from everyone.
The boutique is convenitenly located near the subway and near the tunnel. The hours here are also very convenient. They’re opened everyday with many late nights available to accommodate my busy corporate schedule.
Thanks Lauren and to the team at Greenwich! We will be coming back to pick out our wedding bands with Lauren very soon!