Insomnia Cookies

Those late hours with full order of cookies and brownies specials are now just distant memories of my younger college metabolism days. Craving an ice cream sandwich however, my husband and I decided to try their cookiewich as our post dinner treat. We went with their white chocolate macadamia nut and mint chocolate chips with cookies and cream ice cream. It was impossible to eat the whole thing by hand especially since the ice cream scoop was ginormous. It’s definitely a treat to be shared! The cookies were still as warm, gooey, and crispy as I remembered. The ice cream was your standard but it couldn’t possibly go wrong with its pairing with warm cookies! Definitely would stop by more often if feeling nostalgic of my faster metabolism days.

I just don’t understand why it takes 1hr plus to deliver some freakin cookies! This has happened 3 times! Today my order NEVER showed up! I called the number that is listed in the grub hub app, it so happens to be insomnias main office. Main office tells me that their system doesn’t show my order and that I would need to call grub hub to get a refund because the store has already closed. This is after waiting for 1 hr and 16 mins for my order. I call grub hub, and they tell me that someone from the restaurant has confirmed my order. So basically what the main office told me was a lie. Never again!
Awesome warm cookies by the way!

This review is solely on the cookies itself. Delivery rate doesn’t seem too good, luckily I didn’t get them delivered. I dropped by because I was in the neighborhood.
These cookies are CRACK. I loved every flavor I tried (which were most of them) and I loved the box it comes in. I have a weakness for cute packaging! (It looks like a pizza box!!) And another plus? The cookies came warm! (and super soft…)
I really like the concept of late night cookies (insomnia, duh), haha.

I LOVE Insomnia cookies, but it’s taking over two hours to get my order delivered. And this is the third time this has happened. This branch only has one delivery «driver». There’s a lot of delivery demand for this branch. I hope they hire a couple more delivery people.
—
Update: My cookies arrived 2 and half hours later. When I opened the box, half of them was broken apart. Did they spend 2 and half hours shaking the cookie box?

we happened to pass by this tiny shop
and figured why not
warm snickerdoodle
1.75
smallish cookie for the price
friendly girl working there says she does not eat chocolate
so we didnt either
they have lots of cookie choices
if im in the area and in the mood I would stop in

DO NOT BOTHER, the cookies are nothing special and absolutely no customer service. We had a horrible experience with the woman at counter.

I’ve been wanting to try Insomnia Cookies for forever and I finally grabbed a box on a Saturday afternoon. This particular location was pretty small. The cookies were kept warm in an oven that the cashier told me was kept at 120 degrees. Got a box of 12 regular cookies and 3 deluxe cookies. Warm cookies are awesome, but I didn’t find them to be spectacular, especially with the deluxe cookies costing more than $ 3.
I can see how a place that delivers warm cookies til 3am would have a loyal following though.

Cookies hit the spot for a midnight craving but sometimes they can be a bit too sweet for my taste. Still, there’s great service behind the counter and the cookies are fresh and warm. Priced at a dozen for $ 17.00! Nom.

Huge portions and really great cookies!
Ice cream is fine but the cookies are amazing! They serve it hot from the oven. Delicious!

So I’ve ordered twice. Once was great and the second time took 1.5 hours. The cookies are great but the delivery is spotty. Order at will!

I never received my order on seamless. I called them and is a customer service from another state. This stupid store don’t provide a phone number so I can’t curse them out for not delivering my order. Now I have to call seamless to get my refund.

This deserves no stars. The cashier told us to buy six cookies because it was nice dollars. We choose six and he charged us 19. He said it under his breath and when I asked him to repeat himself he said I’m sorry but you ordered delux cookies. He simultaneously charged me card. Sketchy.

I love Insomnia Cookies. It’s a great chain. The cookies are pretty rad. Cookie delivery is a simple yet genius idea, especially in a town full of messed up college kids like this one.
But when I walked into this location, I got leered at by the guys working in the back, who flirt-​shouted at me the whole time I waited for my cookie (which took forever for some reason, even though I was the only one there waiting and it was just coming out of their cookie warmer thing in the counter…)
Go to one of their other locations. This one has terrible staff.

Pretty delicious late night snack! Got a chocolate chip cookie ice cream sandwich that was pretty good. The ice cream was melted by the time I got home so I recommend eating it there. $ 6 seems a bit high but you can customize your cookies and ice cream.

To the amazing late night duo on Saturday, you guys rock!
Aside from that, the cookies and the ice cream are just as amazing. After a night of some drinks and partying, we needed to refuel and what better way to do it than with an ice cream sandwich for him and a few scoops of birthday cake ice cream for me. He had the sugar cookie and the white chocolate macadamia cookie with birthday cake ice cream and raved after every bite he took. The cookies were hot, fresh and just so full of flavor, but not overly sweet. The birthday cake ice cream was to die for. I haven’t had such delicious ice cream like this in a while.
Definitely give this place a try, they’re open late so when that late night craving hits, they’ll be waiting for you!

Terrible customer service! I decided to try this new cookie chain that’s new to the neighborhood and ordered a box of 12 cookies as a gift for someone.
The woman working the counter was not friendly nor particularly helpful and it looks as though this franchise was just thrown together. It seems messy and disorganized– no napkin dispenser or decent shopping bags for your purchase.
After leaving, I discovered that she gave me 10 cookies, not 12 and had to walk back. When I told her, she said snottily– «I’m pretty sure I put 12 in there…» Which of course she realized was wrong as soon as she counted them. She shoved 2 of the same kind cookie that was already well represented in my variety box (no effort to give me a varied selection). No apology or anything. I thought people who worked in bakeries were supposed to be jolly!
The cookies themselves look and taste pretty generic (I purchased one for myself as well) — sort of mass produced mall-​quality. There are dozens better bakeries to get actual homemade, higher quality cookies in NYC.
As I left I told them good luck with the business, I think they’ll need it!

Got a chocolate chunk and snickerdoodle cookie ice cream sandwich with cookies and cream ice cream.
Cookies were fresh out of the oven and the guy was super cool and helpful.
Definitely going back.

This place opened up 3 Mondays ago. I have always wanted to try insomnia cookies but never had the chance to. I ordered two deluxe cookies, a smores and deluxe chocolate chunk ($ 3) and one regular sized chocolate chunk ($ 1.50).
These cookies were warm and gooey when I bought them and still warm and gooey after an hour or so. Personally, these cookies are waaay too sweet for my taste, but they still taste good.
TL;DR: New place, warm cookies, too sweet for me

Free cookie for grand opening! Yummo great location for a late night snack after going out in LES! Welcome to the neighborhood!

It’s pretty amazing that it took Insomnia so long to plant roots on the LES, and it’s unsurprising how small the space is (formerly Snack Dragon). Same concept, same friendly and energtic staff, same promo of a free warm (non-​deluxe) cookie in exchange for your info (or just any info, really, as long as you’re willing to waste some paper or let them do it for you) for the first week. Sugar cookie was oddly shaped and falling apart, but warm & satisfying, and this should be a pretty popular outpost of the ever-​expanding chain.