Iris Tsung, MD

I’m in my 20’s and just went in for a BC prescription and some yeast meds, so I can’t speak for her OB services.
Her bedside manner isn’t bad, it’s just brisk. If you go in prepared to stand up for yourself in a fast-​paced conversation, you’ll be ok. She answered all my questions and discussed different approaches to addressing a problem.
The office was what I was expecting going to a doctor in Chinatown. Very crowded waiting room (apparently Monday is their busiest day) and not all of the receptionists speak English.
It worked differently than I’m used to: someone ushers you in, asks you questions, brings you to the examination room, and asks you to get undressed. Then you wait in there for Dr. Tsung, who examines you and leaves. Then you get dressed, and wait to talk to Dr. Tsung in her office, where she prescribes everything and stuff.
She didn’t push me to get any procedures done that I didn’t want, was courteous in examining me, diagnosed an obvious yeast infection without forcing me to wait for lab tests, and warned me when a prescription I wanted wasn’t covered by my insurance. One of the most respectful doctors I’ve seen.

If I could, I would give her no star at all. I agree with the earlier review of Jenn G. Dr Tsung has no bedside manners whatsoever. She acts like a little dictator and does not give a damn about what the patient says. She told me she won’t prescribe OC to women over 45. Yes, over 45. When in this day and age a lot of women are having healthy babies around 50!!! She wouldn’t suggest any blood tests. She was adamant about mammograms. Hey! I never had one and without a base mammogram before 35, any further mammograms are totally useless. I was not happy with her attitude and lack of interest in a patient. Very condescending which could be cultural. Some of her staff do not speak English. A negative. And a very weird thing: the office does not take credit cards. Cash only business. This does not strike me as a sound business practice. I don’t know Dr. Ngai. I am going back to my OB/​GyN even if she does not take any insurance whatsoever. I got a feeling that she is no healer, rather a provider who wants to make money. If you don’t follow her lead, she loses interest and tosses you, focusing on the next client. Avoid this woman at all costs.

Let me first begin by saying that I am in the medical field and Dr. Tsung has lousy bedside manners. I went to her clinic (whom she shares with Dr. Ngai) after a recommendation by a doctor. Little did I know that my recommender was referring to Dr. Ngai. ANYHOW, my first encounter with her was when I first became «active» and wanted to be a responsible individual and get educated about my possible resources and get a pap, G/​C, etc. She took the most condescending H&P, and told me that if I didn’t quickly get on OCP, I would, inevitably, have to get a D&C in her clinic with the most judgmental scowl on her face. 8 years later and no pregnancy risk in tow, I return to her clinic (unwittingly) to begin OCP secondary to irregular menstrual cycles (why am I telling the world this?). Anyhow, she started me on an expensive OCP (ortho tricyclen lo). Didn’t offer samples or suggested the generic form; and it set me back $ 100 for a 3-​month supply (whatever, as long as my menstruation was rhythmic). Lo and behold, I began to experience side effects secondary to the drug. To ensure it was secondary to Rx use, I stopped OCP for a month and no longer had the same symptoms. The symptoms were only producible when I was on OCP. I informed her about these symptoms and how they affected my quality of life. She did not give a flying f*ck and simply said, «Oh I suppose your body is adjusting to the hormones and there is some hypersensitivity reaction occurring.» Did she ever learn in med school that, especially given the many choices in OCP, if a patient has any known side effects, it is best to find another substitution? NO, instead, she writes me a script for SIX MORE MONTHS of the OCP… Thankfully, I never filled it.
On my way out of the office, I booked a follow-​up with her partner, Dr. Ngai. And let’s just say my drug side effect is gone and she gave me the most dumbfounded look and said «Oh, I see on your charts that you were having side effects with your meds and you were still continued on it? Hmm.» Seriously, Dr. Tsung, not cool.
Bottom line, go for Dr. Ngai and avoid Dr. Tsung. Dr. Ngai is more caring and engaged with her patients. Her personality is more easygoing, and, in an estrogen-​driven environment, it becomes an important factor.

Dr. Tsung makes me feel very comfortable, and when I had an issue, instead of being alarmist and scary, she was very reassuring.