Jeffrey Stein Salons

It was ok, but not good enough to warrant the prices. The floor was filthy and no one acknowledged me when I walked in or out of the salon. I wasn’t looking for anything fancy, but I expect some basic customer service for a $ 75 trim and blow dry.

I had a great experience at Jeffrey Stein. Krisi did an outstanding job with my color! Krisi is a true professional, and I just love my color and highlights. The staff is nice, and I am relieved to have found such a great salon on the Upper West Side!

I have been a loyal customer to this salon going on 8 or 9 years now. Front desk and management know my name and greet me whenever I come in for an appt., and I find that I have been treated very well from the first time I ever came to the salon. Krisi is my colorist, and besides being super talented, is also one of the kindest human beings you will ever meet. In fact, I began going to the salon years ago when I saw her standing outside in her apron and told her I wanted highlights exactly like hers! Years later I could not be happier. Although I live on the upper east side right near a Jeffrey Stein Salon in this neck of the woods, it is worth it for me to take the crosstown bus to this location each month.

They damaged my hair with the color so I my hair broke! When I came to complain they try to fix it and charge me again!!! And still it wasnt fixed. When I found my new hair salon (Senses on 5^th ave) Sam (the hairdresser) was in shock. It took me a year (and a lot of money) to fix it. Every time I passed by Jeffrey Stein Im surprised it is still open.

Sergio has been helping me reconstruct my hair color (and self confidence) since a seriously bad bleach job a couple weeks ago. He is caring and sensitive and patient with me. His assistant Bree is very kind and helpful as well and I always feel like their only and most important client when I arrive. I feel beautiful again and am more than happy with my experience!

I am so impressed with Demetra! She never fails me. It’s taken me a long time to write this review because I’ve been so disappointed with stylists after a couple of haircuts — it’s like they go bad; get bored; had a bad day — and so I waited a couple of years to post.
She listens and does exactly what I want. I want ¼ inch off — I won’t get ½ inch! And when I ask for suggestions, they are always on spot on.
I recommend her highly.

New to the hood I went in for a blow dry — not knowing any of the stylists. Well… Janet is a gem — she has been working there for many years and just made my thin pitiful hair into a gorgeous sexy style. Love her and am going back anytime I need to look special. the salon itself needs a major overhaul but she is a star!

Great Salon! I went to Ariel at the recommendation of my girlfriend who travels from Boston to get her hair cut from him, and I now travel from DC. Worth the travel. Plus great excuse to visit NY every so often.

I just noticed I’ve been living in NYC for a bit more than a year, and I’m digging it! Ever since I moved to Manhattan, I’ve been having my hair done by Ariel. He’s the dude! I get many compliments by friends and random people in the city! Try him.
JSal

I walked in with my friend’s Mom and needed a trim… I have long hair, and absolutely hate when stylists ignore your pleas to just cut a bit off of the ends, and you walk out with a few inches less. Ariel the man who cut my hair is like a God! Literally my hair is so healthy, shiny, has the best layering ever, and lastly he maintained my length. It was so fast, and he gave me a complimentary conditioning treatment as well. They even squeezed my friend’s mom in for a trim, and her hair came out just as amazing. Its a bit pricey, but absolutely worth it. Will keep coming back from now on for sure!!! Loveeeeee!!!

Worst men hair cut from Ariel. Ever! Baseball cap for at least two weeks now.

I’m really surprised to see such negative reviews for this place. I have been going for about six years, and have found it to be a good salon at a reasonable price.
I have very thin, straight hair which is especially hard to get right – there’s no room for error, and the right cut means the difference between limp and a little lively. For $ 60, I have had consistently better cuts here than I got at wildly expensive salons up and down Rodeo Drive in Beverly Hills and around Manhattan in years prior.
I have gone to both Paul and George for cuts, and recommend them both. Paul is a particular pleasure – he’s smart, he’s caring and he listens, and he really knows how to cut hair. George is more reserved than Paul, but very nice. He also listens, recommends and does an excellent job of cutting my hair (if he’s the Asian man others complained about, my experience is the opposite of theirs). Honestly, finding two people in the same place who do a good job on my impossible head is, in my experience, an embarrassment of riches.
Someone here commented that one of the hairdressers only knows how to cut men’s hair. Eh? The reverse is probably not true, but I suspect most good women’s hairdressers can cut men’s hair too, especially if the customers are looking for a fashionable style.
The colorist I’ve gone to is Krissy, who is both very talented and super nice.
The beautician, Daniela, is excellent – I’ve had mani/​pedis and great eyebrow shapings – but it may be easier getting a table at the Waverly Inn than an appointment with her, so I’ve only managed to see her a couple of times.
Though I’m not a big-​spending client, I’ve never had a problem with rudeness at this salon – and that’s something that really riles me. Had I encountered the same behavior at reception as others here describe, I wouldn’t have gone back either. I wonder if this was some sort of aberration.

I’m fed up! Jeffrey Stein Salon at 86^th street has the WORST receptionist customer service I’ve ever encountered! Every time I’ve been, I have had a problematic experience, always with the receptionist. My list of complaints ranges from her questioning me on a discount that was given to me for booking a second appointment, her total impatience with me trying to find an appointment time that worked and her major attitude both in person and on the phone. I always get the feeling that I’m really inconveniencing her, including once when she was getting her own hair done while she was supposed to be working the front desk.
I’m disappointed because I really like Frank and he gave me a great haircut. However, I can’t stand rude people and with the amount of options in Manhattan to get a haircut, I will take my business somewhere else. Sorry Frank, I wished you worked at a different salon!

Need your brows done? Look no further! Daniela is your lady. She was incredibly sweet.
I’ve always felt that eyebrows are essential to how you frame your face. Daniela is the resident nails & wax lady, and seriously she was very professional and very delightful.
I was in an out in 15 minutes, and I didn’t have those awful red marks that are typical after a wax. Delightful staff, and not too busy (for Black Friday, that is).
Highly recommend it!

DO NOT go there! Unless you’ve got one of those Living Social deals… Both receptionists are possibly the unhappiest people I have ever met. They leave you with bad taste in your mouth after you have spent money to look and feel good.
I got a haircut with Coussette. Very sweet and talanted lady, really knows what she is doing. It is the best haircut I have gotten but still a scarring experince.
JEFFREY STEIN– if you ever bother reading the reviews– there are plenty of beautiful and polite girls out there, waiting for receptionist jobs! Get the clue from all your customers and do something about it. That’s if you want more business of course.

I’ve been going here for a good 10 years. I currently live in Greenpoint, BK, and although it’s quite a schlep to the upper west, it’s 110% worth it for their services. The staff is always welcoming, and i always leave happy.
I highly recommend Elena for color — she’s been doing my highlights for about 5 years — she’s a perfectionist and incredibly skilled.
I highly recommend Nina for cuts, blow dry and threading. I have wavy/​unruly hair that she always shapes to perfection. The cut is great even when I don’t style it. She has magic fingers with her eyebrow threading. I do not let ANYONE touch my eyebrows except for her.
Bravo Jeffrey Stein!
:)

Well — i had the living social coupon and pretty much the same experience. Although — scheduling the appointment was fine, but when I got the gentlemen that was described in these other reviews, i got nervous.
I showed him a picture of a short-​ish haircut with side bangs (very diferent from my long tresses).
I ended up with hair that was very styled and curled and… looked pretty fantastic. But nothing like the picture.
After a couple days — when i tried to wear it straight — i realized my layers were CRAZY. 3 totally separate rows of hair. Not blended at all.
Soooo…I ended up at my regular salon 2 weeks later to get the shorter, original haircut i wanted, and my stylist even commented «what the hell happened to your layers?».
Confirmed.
So…Jeffrey Stein Salon — if you’d like people to actually want to come back to your salon — give people a stylist that knows what’s up.
Thanks!

the worst haircut i have ever gotten. I had a living social cupon and i think they gave me the ‘living social deal stylist’ — i dont think the man has cut a woman’s hair before.
I get there on time — 11 AM– and the really rude dirty blonde receptionist lady tells me to sit. 10 mins later i am taken to a seat next to the short asian man who will be cutting my hair. he is currently cutting a MAN’s hair in the chair next to me. The rude woman asks me for my ‘papers’- i show her the printed email confirmation, she says it’s not the right thing. She is very rude to me.
the little man brings me over to get my hair washed but they are ‘short two assistants’ so more people are rude to me and tell me i need to sit somewhere else to wait. It is now 11:30.
I finally get my hair washed frantically and sloppily by some girl who rushes through the process. i start to develop a headache.
Back in the stylist’s chair… he asks me what i want, i say «just trip the split ends and reshape the bangs’ — i have wispy bangs that i push back and i explain this to him carefully.
the chop job ensues. He butchers my bangs. cuts a thick portion straight across at the brow line. i look like an 8 year old circa 1985. Panic sets in. THe rest of the cut is amature. he does nothing special. my boyfriend wouldve done a better job.
all in all, a really bad experience. if they were trying to gain a new customer by participating in this deal, they did NOT succeed. i have to live with these AWFUL bangs for weeks now!

Ugh. Maybe it’s because I had a Groupon, but I’ve had better service at Great Clips! When making my reservation, the receptionist said I could come in 10 minutes early if I was worried about getting to work on time. So I did, but ended up waiting 7 minutes after my appointment was due to start. Then my stylist pointed to a shampoo station for me to sit at, where I waited 5 minutes. After 5 minutes one of the shampooers told me to move to a different station where I waited another 5 minutes before someone else had me move again and finally washed my hair. Nothing about this salon experience was gentle, from roughly scrubbing my hair to the stylist combing my hair and blowing it out.
Overall, I felt like they didn’t want to deal with me. From being shuffled around, waiting, to my stylist not even talking to me except to ask what i wanted. My hair looks good but I don’t feel good about my experience there.

Melissa is best!
A horrible 6 hour experience at a Dramatics down near Union Square left me terrified of stylists… I tried to fix my highlights myself from a box… not easy to do since I have dark brown hair and had gone ¾ light blonde… and the results left me in tears…
Then I walked in today on a whim, with the intention of price shopping around the neighborhood, talked with her for a few minutes, and she had my trust. Came back an hour later for my appointment and BAM. Walked out with the PERFECT highlights, just as I had originally wanted, and at a great price!
Thanks! Awesome job.