Keetsa Mattress

Bought a mattress October of 2015. Well made great shopping experience. Highly recommend.

We bought a mattress from Shane at Keetsa in 2011. It was comfortable for a while but developed depressions where we lay in it. We had bought a Keetsa Kare Kit (now discontinued) that Shane said that we could use to get a new mattress if we were dissatisfied with this one. We tried to use it and were told to send in photos. When we did, the rep told us that they couldn’t see anything wrong. Thanks, guys, thanks for ripping us off.

I don’t know if you’ll find the perfect mattress here, but I did!
After trying and hating the Casper and then leaving a different mattress store empty-​handed, I came here.
I was the only customer in the store. The salesperson was really nice and not pushy at all.
The delivery guy was really nice too.
Very satisfied with my purchase and my experience.

I don’t often see mattress reviews written months/​years after purchase, which would probably be most helpful so we know how a mattress holds up. The mattress I purchased at Keetsa did not hold up… not even a year. I purchased our first mattress from Keetsa last September. By January, it wasn’t bouncing back to its original shape and the two spots my husband and I slept in were already dipping. I sent photos and spoke to the folks at the store, who were great. They replaced the mattress with a new one in April. Unfortunately, by August, the same problem was happening so we got rid of it and went with another company. I agree with other reviews that the customer service at Keetsa is great, unfortunately their mattresses are not.

I rarely leave reviews, but I thought it might be helpful to others to hear about the longevity of Keetsa mattresses.
I bought a Keetsa mattress 3 years ago and it was a great shopping experience. The mattress was comfortable at first, but a few short years in, the mattress is killing my back to the point where I just had to replace it.
Granted, I bought their second cheapest model, but I expected a slightly longer lifespan for the Keetsa mattress.
I feel like a jerk too because I had recommended Keetsa to several people before my mattress got lumpy and uncomfortable.
Two stars for having a nice shopping experience, but sorry Keetsa. Very disappointed.

I’ve slept on a Keetsa mattress for two years now. It certainly is comfortable but there is room for improvement. The built in mattress topper has shifted to one side of the mattress. The stitching that holds the mattress topper in place has come loose, thus allowing the filler to shift. I wished that they had reinforced the stitching so this does not happen. Otherwise the service at the store and the ease of transporting the mattress were great. I also like that this is eco friendly. I wished that they could get the price point of their pillows down however.

Shane was SUPER informed, helpful, and attentive to my needs. I sleep better than ever. I bought the Tea Leaf Supreme and it’s like sleeping on a sturdy supportive CLOUD. I’m actually going back for another mattress TODAY! I have 2 apartments I rotate between and I’ve been staying in the apt without the Keetsa and longing for my Keetsa! So… ya. Highly recommend the Keetsa and SHANE.

This was the best mattress buying experience ever!
There was a very large but homey show room with SIX models to choose from. My sales associate Kyle explained the types of the six mattresses and then worked with me to find exactly the right one based on my sleep habits. I spent about 1 hour there and never felt rushed, and at the end, Kyle explained that the mattresses are all Eco Friendly, and offered to arrange delivery and carting/​recycling of my old mattress. That sealed the deal!
Loved the store, love the staff and love my new Tea Leaf mattress; their top of the line and a great value!

Amazing service by Kyle. I have the best mattress and the best mattress buying experiences I have ever had.
Think Mattresses, Think Keetsa! Highly recommended.

I’m lying in the bed right now. I’ve had it for 9 months and I can’t say enough good things. I have a foam mattress and a foam pillow and both are outstanding. Oh and the people were nice when I bought the mattress and I took it home in a cab which was amazing. Best mattress ever.

GF and I were ready to step up our mattress game. We no longer wanted to go the cheap IKEA route, but at the same time we didn’t want to spend a fortune. Casper came to mind. We visited the showroom, tried the one mattress they have, and we couldn’t bring ourselves to just bite the bullet. I googled mattresses, and Keetsa came up in search results. Never heard of them…
We walked down Mercer, and walked in the door. There was Shane, in all his glory. Friendly and enthusiastic, you’d never figure him to be the actual store manager. But give him 5 minutes, and he’ll show you just how much he knows about mattresses. Not just Keetsa’s mattresses, but all of them, all around. AND… he’s just the kind of guy you’d want to have a few beers with.
Mattress shopping isn’t supposed to be fun. It’s supposed to be boring, and expensive, and a tedious chore you just do once in a blue moon. Shane helped us find the right mattress, and they’re all very aggressively priced for the quality they offer. Even better, we managed to get approved for the 0% financing offer, and we walked out with the mattress that very same afternoon. The box it comes in, has little wheels built into it. These wheels are not meant to take much punishment, but they’ll get the bed home if you’re willing to put in a little manual labor. I hauled mine onto the subway and took it home to southwest Brooklyn!
We got the Tea Leaf Supreme. It’s one of the pricier ones, more than we were willing to spend, but since mattresses are an investment, and they had the financing offer, we were willing to go for it. The multi-​layered construction just feels right. It’s a bunch of different kinds of foam. A big heavy guy like me, and my light-​as-​a-​feather gf both appreciate it for different reasons. I can say I like it because it supports my heavier parts just right, so no more achy joints and asleep limbs in the morning. The whole company is super eco-​friendly to boot.
I don’t write many reviews. But this outfit deserves praise. Thanks, Keetsa!

walked in here thinking i’d buy one of their lower-​priced mattresses but then ended up getting their higher-​end, all memory foam «tea leaf supreme mattress». there is just no comparison and for a softer mattress that still maintains the right level of firmness — this was definitely my favorite model out of their entire line. its similar to the tempurpedic mattress line but about half the price.
i would recommend going to the store if you’re nearby since their prices are about 5% cheaper than buying online. They also have an option for you to take the mattress home in a transportable box if you don’t want to wait around for delivery. Take an UberXL trip home with your new purchase and you’re all set to sleep in your new bed.

My partner and I just purchased a Keetsa Pillow Plus and we couldn’t be happier with it! We spent about a half hour at the store and had a great customer service experience with Shane, who was really helpful and patient with us. The bed and frame were delivered right to our apartment and assembly was simple, quick, and easy. We highly recommend Keetsa Mattress to anyone looking for an affordable, eco-​friendly, and quality bed!

Can’t believe it took me so long write this review…
When it came time to buy a new mattress I turned to Unilocal for ideas and I came across Keetsa and their flawless reviews. Figured I’d stop by and check them out.
I ended up getting my Tea Leaf Supreme delivered two days later and damn am I happy with it. It is by far the most comfortable mattress I’ve ever slept on. My sleep has improved drastically in the 16 months or so that I’ve had it.
My girlfriend jokes that the only reason we moved in together is my mattress. I believe her.

This place is a good one and deserves the good reviews. I’ve been sleeping on my pillow plus mattress and have slept very well and very comfortably. I love an ecofriendly product, too! The mattresses can be purchased in a vacuum packed box which is small and has wheels. The box is around 120 lbs, so although it’s more manageable than a sprawling, unwieldy mattress it is no walk in the park to move down the street. The service here is relaxed and helpful.
Reason for only 4 stars: the boxes have wheels but the wheels only work for like half a block before they break. Also, the hand slots in the box are tiny and the wrong shape, making it really painful to hold the box while you drag it. Easy enough for them to find a new box, though!

Buying a Keetsa mattress was one of the first things we have done when moving to NYC and probably the smartest — this is the best mattress we have ever had and the only one we will ever need.
This is how good this mattress is: whenever we travel — staying at a hotel (and let me just say that we travel A LOT, in fact of the past three months we have been traveling nearly ever weekend or every other weekend with cross country and out of country flights) no matter how good hotel /​resort is (five stars blah blah), sleeping elsewhere just feels like a major downgrade ! We miss our Keetsa ! My hubby even complains about sleeping on other beds !
Recently we went to Mexico to Playa del Carmen to a five star resort and we could barely sleep on their mattress. In short, Keetsa we love you, you are good and we are going to sleep on you so hard.

Fantastic customer service and excellent product. Last fall I went down to Soho and tried out a few mattresses. The guy working there was very helpful, even though he was from Rochester. I decided on a middle of the line mattress and a Vermont built frame and had them delivered to my apartment. Both showed up on time.
After a few months of use I can confidently say that this is a solid mattress for the price. I’d recommend it to anyone looking for a reasonably priced bed ($ 700) with a more environmentally friendly approach. A+ you guys.

Great beds, great service from Shane. We are about to order a bed and are thrilled with the new bed (so comfy!) and the service was great. Very intelligent and useful information, and no pressure whatsoever to BUY now etc… Highly recommend a visit, we are dumping our tempurpedic for a Keetsa and could not be happier!

A friend recommended them, and I went in and met the famous Shane who was incredibly helpful.
I noticed a lot of people simply sitting on beds, and not doing the laydown, check it out, which I like to do with a mattress. At the used-​car lot known as Sleepy’s, you’re constantly bothered, and talked with an attempted up-​sell. Here, Shane simply recommended some other beds, but basically left me to lay down, and see what was most comfortable with zero pressure.
I slept great the first night, and have been sleeping well ever since. It’s an incredible mattress, but everyone should for sure take the time and make sure they have the right fit for how they sleep. Don’t just jump into one because of reviews.
That being said, I ended up with Tea Leaf Dream, and I’ve slept incredibly. It’s very comfortable, and was the perfect bed for me.
Take your time, make sure it’s a right fit. There’s a 30 day mandatory sleep on it policy, and a restocking fee if it’s not for you. And it’s a BIG expense, so make sure it’s for you.

I found keetsa via Unilocal so I feel like I should return the favor. Keetsa does not need any more 5 star reviews so I’m not sure what I can offer.
Shane is a great representative for this company if anyone at Keetsa is reading. The mattress, so far, one day in, is very comfortable.
Time will tell, but so far this experience has been just great.