Keratin Bar

I had great experiences here before but today was not the case. Its not that my haircut looks bad; its just completely not what I wanted. I wanted an A-​line bob cut. I wanted to leave my length in the front and only cut the back shorter and blend it in. Johnny cut off way too much. Even half way through I expressed that I feel he is cutting off way too much and he said its fine. I don’t care if he thinks its fine. Its not what I want. If i’m paying a professional to cut my hair I expect to receive exactly what I ask and this just was not the case. It is too damn short. I am very upset because short hair is exactly what I did NOT want. I had reservations coming in for this cut precisely because of that concern and sure enough, I now have short hair. Be very, very, very careful that Johnny understands the cut you want and doesn’t take it upon himself to make changes.
Also, after he blowdried my hair it was way too «flippy» and I expressed over and over that I want it strait, that I would never wear this cut in that style, and even when he went in with the flat iron he didn’t fully straighten it. No wonder he couldn’t see the poor shape he created. When I straightened it at home I saw that it does not evenly get longer toward the front. It does gradually get a little longer but then drops to the longer strands in the front (mistake1), but these strands were still too short (mistake2). He must have taken off at least 3 inches in the front and I said the most I was willing to part with is ½−1 in.
So overall, its looks fine to go out in public, just completely, completely, completely not what I wanted.

Honestly the best keratin treatment I’ve had so far! Ask for Johnny. He is meticulous. I also have had color and blow dry there, and they were also excellent and the staff very friendly.

It was a great experience. Quick friendly and gave you a mask so you don’t have to inhale the fumes. They are very accommodating on timings and I really enjoyed my experience. Will have to write back after I wash my hair based on how my treatment came out!

Really disappointed with this salon after previously having good/​decent service.
Having arrived at my appointment time and noticing my stylist I booked with outside smoking with a colleague (which was the receptionist when she comes inside), I am told by the receptionist as she finishes off blowing out her cigarette smoke in the salon, that my stylist Yvonne, is too busy. I say I will wait but am told that she cannot take me, but Johnny is just as good and will take care of me. The salon is not busy for a small one. There are 2 other women getting their hair done, 1 I notice later to be working at the same time as she gets her hair dyed and blow-​dried.
Reluctantly I accept and am seated in chair to go over the style I am looking for, which is a couple of inches off the length, just like the picture I show him. My hair is long and half way down my back. Do not want any layers.
I get my hair washed, then I am back in the seat, and he starts to cut, all while my stylist I asked for and booked with is still smoking outside in front of the salon. The door is open and the smoke comes inside the salon. I am a non smoker so this bothers me when the salon should be a clean environment.
Johnny who is cutting my hair from the back first as I can’t see what he is cutting, by the time he comes around to the front he has chopped off about ⁵⁄₆ inches. I am raging!!! My hair ends up just being below my shoulders, a style that is nothing like the picture and clearly not what I had asked for. He then makes comments on my short hairs around my face asking why did you cut your hair this short, you shouldn’t have done that — «I did not and my hair is growing back after it falling out with having a baby». All this while my stylist smoked and sat in a chair and never attended to any clients at all while I was there.
I will not be back here again after the service, rudeness, smoke, staff getting hair done instead of clients.

I found out about this salon when I was searching for the nearest one to my friend’s place where we were to meet about a month and half ago.
Since then, I have been to this Keratin bar two more times and had a good experience each time with both Emma and Denia as my stylist.
While it is small salon, it is rather kept clean with white colored interiors.
Everyone I have encountered so far both on the phone and in person has been pleasant to deal with.
Big plus for me is that it is so convenient to make an appointment on their website, which is truly plus as I usually don’t like calling to find out the time slot isn’t available. (Their reservation system is the program used by many other salons and you can easily find the availability for the service you want with a stylist you choose).
Still, that doesn’t mean it is hard to make an appointment on the phone even with the coupon :)
Front desk people (two I have seen so far) are very nice which is an important factor for the overall impression on the salon in my opinion.
Most of all, they care and want to make sure I get the result I want, like particular bang style I like to maintain and etc.
As a person who does get a blow dry and trim regularly, it is fairly important they pay attention
to the style I want for that particular evening (and style holds well through rough night out lol).
I have also done single process color and am planning to get a full highlight tomorrow.
I should take some pics of salon to upload then (if I remember lol)…
I would recommend to try out this salon :) With inexpensive price offered through their website,
you will be pleasantly surprised for the quality of service you get. :)

I came here twice for their blowout service in the past 2 months. The first experience was very good, I had an afternoon appointment but I went early to try my luck and they were able to take me. The stylist was very good and did exactly what I showed him in the picture, and the blowout lasted for two days. He didn’t use any products but only hair spray at the end. I’d give the overall experience 4 stars.
The second time I came here the experience was extremely disappointing. The receptionist was completely clueless on what she was doing and kept asking the stylist what to do which really interrupted the stylist to serve her clients. The stylist had to stop assisting her existing client to get on the phone multiple times to figure out scheduling issues. I had an appointment and got there 15 mins early, but somehow the stylist thought a walk-​in was her appointment and took the walk-​in so my appointment was pushed back (I would think the receptionist would have said something if they are on top of their game). I was scheduled to have my engagement shoot that day so it really threw me off my schedule for the rest of my day. The stylist was very nice — 5 star attitude — but the blowout was disappointing. She wasn’t able to get the curls I wanted (which the other stylist was able to do it last time I visited). I would have stayed and asked her to keep working on my hair until there were more curls, but again due to their scheduling issues which translates to the late start of my appointment, both myself and my stylist were behind our own schedules, so I had to leave the salon with a less than satisfying blowout… which actually fell completely flat in an hour. I’ll give my stylist the benefit of doubt — it was a humid day… But still, the blowout was substandard. My overall experience was one star.
Taking an average on the two visits, 2.5 stars. And after this experience, I have a newfound respect for those working on the reception/​scheduling front, because an untrained/​inexperienced receptionist could really screw your clients and stylists alike.

Don’t waste your money here.
I bought the $ 89 coupon for a keratin treatment and was able to book a same-​day appointment. So far so good. The experience itself was pretty run of the mill, nothing special, and they did provide a mask to wear during the process which I thought was great. Other than the surly girl at the front desk, my visit to the salon was not bad.
The results of the treatment, however, were horrible. I have very curly hair and was not expecting a transformation to straight hair. I did go in asking for frizz reduction and a loosening of my curl, and was assured that the treatment would achieve this. After rinse-​out day, however, my hair was significantly frizzier, harder to manage, and drier than it’s ever been in my life. It looks pretty terrible when I let it out and I haven’t been able to wear my hair down since I had the treatment done two weeks ago. Really regretting now that I tipped based on the full $ 350 price rather than the coupon price… SUCH a waste.

I went to the Keratinbar about two weeks ago to get my hair done and let me just start by saying the staff in general was very wonderful. The place was clean and overall it was a pleasant environment. However I did have a problem with my stylist and this is the reason why I’m rating it two stars. My stylist’s name was Kyra and she was the absolute worst! She just spritzed the keratin on my hair and quickly dried it. She didn’t blow dry my hair or properly straighten it down and now my hair is already beginning to show frizz. I’d like to give the place another chance but deffinetly with another stylist. Do yourself a favor and don’t book with her!

Great cut and style! It’s a small little salon but it’s nice inside and they made good use of space. Will be back!

I have now been to Keratinbar twice and I am extremely pleased with not only the level of service that I have received, but how my hair looks and feels.
I live in the building next door and so when it opened I thought I would give it a try. I signed up on their website for information on deals and through that I received offers to pay $ 89 for a Keratin Treatment and $ 79 for a full set of highlights, cut, conditioning treatment, and blowout. I purchased both.
Yvonne. In a word-​AMAZING. She is extremely professional and great at what she does. She gave me the exact color and cut that I wanted, did not rush-​in spite of the fact that it was an hour past closing. She really works hard to give you exactly what you want but will also offer her honest opinion on what was best for your hair in terms of color, cut, and style. I haven’t been to anyone else in the salon and I probably won’t ever be able to-​Yvonne has given me the best cut and color that I’ve had since I moved to New York almost 6 years ago. I have tried salons all of the place in terms of price and the level of quality hasn’t come anywhere close to what Yvonne was able to do for me.
I had the Keratin last week-​and my hair looks great. Yes, it will take two hours to get it done but it is done right and you will be happy with your results.
I’m so glad that I have finally found my hair spot. The fact that it is right next door to where I live is a bonus.

What a horrible salon-​there was no hot water. They failed to inform me, even though it has happened earlier in the day. No discount/​refund or even apology given. No manager on site to speak with. Crowded, cramped. Will never be back here.