League For the Hard of Hearing

This place used to be filled with caring people who enjoyed working with the deaf community. In fact they helped my mother 29 years ago when she found out I had a hearing loss and needed hearing aids. They helped me again when I was 14 and became profoundly deaf. They have always had a special place in my heart, which is why I’m shocked at how they’ve changed over the years. The receptionist is downright rude, and looks like she barely has the patience for anyone let alone answer any questions. The staffs have gone through a huge makeover. Most of the friendly faces I’ve come to know are gone. I’m not sure what’s going on, but I wouldn’t recommend this place to my worst enemy… Maybe I would. But, really when you start charging 40 dollars for an .88 cent plastic tube which, they used to give away free and claim «it’s to pay for my services!» you know they’ve gotten way too greedy and have lost contact with the community! Since their physical makeover and major donors they don’t seem to need us deafies anymore and prefer to allow their nonsigning receptionist to ignore nonspeaking deaf people with questions… Watching the receptionist rudely disregard another client and her I don’t like people attitude was enough to make me leave without their $ 40 tube which is on eBay 12pack for 7.99! I’m disappointed and will be taking my business to Lexington school for the deaf where they have their own services and actually take the time to give you eye contact when communicating!